I'm giving them a 2 star after the one because "supposedly" the owner Becky is going to reimburse…read moremy last visit and the tip. I had always tipped because there was a service done, the bleach on the scalp took some time. However I've not yet seen the reimbursement, and basically was told by the owner Becky that I should have contacted her - which is what I did many a time. Her response is she has her front desk staff have the client deal with the hairdresser first, then she'll intervene. Well when this first happened, I called said it was purple in places and was told by the receptionist that "Laurie was busy she would call me back." Laurie never called me back, her receptionist did and said Laurie said to wash it a few times. When I said I had washed it 3 times already, the receptionist went back to Laurie and Laurie told her to tell me to wash it a few more times. Now Becky the owner states this is normal to see purple deposit as she basically blamed my hair and choice of color as the issue. I believe her correspondence to me here was "when you want it that light with no warmth there can be purple deposit from the toner." She states this as normal, makes me feel like it's my fault that I choose a hair color - yet the girl that did cover for Laurie on maternity leave, used the same formula, took her time because she was new to my hair, and my hair had ZERO purple tone when I left. Becky additionally tells me that it takes a skilled colorist to do my hair. No, a skilled colorist would not overlap the toner on already processed hair. I had seen two owners of salons where they stated it's all on how much time you take with the client, you don't rush to overlap on previously blonde hair. The owner messages me here saying that I ruined Laurie and her reputation? And that she works hard to build her business? My hair showing purple when it should be light blonde is a reflection on their reputation and how they allow you to leave the salon like that - stating it's all normal for my porous hair. She must not know that the salons I did talk to and one that I decided to go with, said any hair that's dark and stripped becomes porous. So to use that as an excuse for her employee's mistake is quite ignorant on her behalf. Lastly Becky claims I harassed them with 10 min messages. If you know of any phone recording that allows over 2 ... let me know. I guess harassing by saying you've asked for her on multiple times but she as she says allows her front desk staff to make the call on who I should complain to is a threat. I guess it's also harassing when you say you'll review how they've treated you and your hair. As I figured - my hair was blamed as the problem not the stylist Laurie, but yet a new hairdresser can get it this blonde with no purple? Yet according to Becky purple tinge is normal. *Keep getting their employees viewing my profile Laurie T or N who decided to delete her stuff, and a Michele M or T depending on how they use their maiden or married name. It's funny that they know I utilize billy for extensions at this salon and I've already contacted billy via text to tell them what we're dealing with. Keep getting other harassing dms through yelp from random profiles that just get set up - no reviews or a review of just this salon. So you show what Laurie does to your hair and you get harassed by their employees and friends. Have contacted yelp on this matter as well as others in this matter.

First time at the salon and I had Lauren do the balayage treatment on my hair and she did a…read morewonderful job! Love the high and low lights, it really adds a lot of dimension. Also the cut gives my hair the perfect amount of layers to it give it body. Thanks Lauren!

I love everything about this salon... From being treated as soon as you walk in the door, the warm…read morelavender towels around your neck and the snack and drinks provided.... They make you feel special while there. I love this place and will go back....

I love this place! I used to go to One-on-One nearby since Nichole (the owner of Shimmer) was…read morealways available and was such a talented stylist. Now I'm happy to see her open her own salon. This salon is brand new, has great decor and best of all - great talent. Nichole has never let me down in terms of what I need hair-wise (whether a simple cut and blow dry or curls for a night out). She's open to feedback and is super nice. This salon also has a lot of other services that I have yet to try out but am looking forward to. This is now my go-to Salon in the area. I highly recommend it.

This is the salon to go to if you are looking for a new place you can rely on. I was new to town…read moreand tried a few places and well, this place won me over with great service, talented stylists and a good atmosphere. The owner even realized some of the decor was dated and gave the place a make-over as well so some of the previous photos will look a little different when you actually go there. Tons of parking as they are in a very popular shopping area. Definitely call for an appointment in advance.

Great service for both appointments but each time I specifically asked how much the appointment…read morewould be and the stylist told the receptionist to charge me more both times. Pretty irritating. The first appears twenty extra the second appointment was thirty five extra. Didn't get a detailed receipt so not sure what that was about. Like I said great results but with tip almost $400 that's exorbitant, come on.

Excellent experience! I got my first sugar waxing done yesterday with Angela and could not be more…read morepleased. She was so open and welcoming, and let me know ahead of time what to expect which was greatly appreciated. All bikini waxes are painful in their own ways, but she made it so quick and easy and talked through it, it flew by. Today I have almost 0 redness or irritation. So very pleased with the spa, Angela and her service! Will be back!

I have to give a huge shout out for the customer service alone. I had a million questions about…read morebuying a gift card. The staff very patiently answered literally all of them. Walked me through their services and took the time to fix me up before I left. Absolutely 5 stars and I think the Mrs. will love her service here

Jessica and Courtney are simply the absolute best at what they do!…read moreI've been a client of Jess's for over 20 years, and she and Courtney's talent, professionalism, and passion for hair care have kept me coming back year after year. What truly sets them apart is their dedication to staying current...they're always up to date on the latest styles, color techniques, and trends, ensuring every visit feels fresh and exciting. Beyond their incredible skills, Jess and Court make every appointment feel like catching up with friends. The salon atmosphere is warm, welcoming, and full of positive energy. I always leave feeling pampered, confident, and completely satisfied. With life's busy schedules, it's such a relief to know they value your time...appointments always run on point, which is a rare find these days. If you're looking for stylists who genuinely care about their clients and deliver amazing results every single time, look no further than Studio 16...simply the best! Renee A.

I tried other salons before finding Jessica at Studio 16. From my first visit I have been really…read morehappy with the results. Just a cut and blow dry but my hair is gleaming when I leave. Plus Jessica is so warm and friendly. Will bend over backwards to fit you in for a special event.

Melissa was amazing! She literally transformed my hair like…read moreno one else has ever before!

Very nice place! Top of the line products, ORBE and Goldwell for coloring…read more All the hairdresser are very nice and knowledgeable! $165.00 for a full foil on medium length hair with a haircut, my hair came out beautiful for my first time! Cash or check for gratuity but if you forget there is a bank next door!

I booked a last minute appointment with Maddi. She did a wash and blow out of my mom's thick and…read morecoarse hair. It was beautifully done! She took her time using the flat iron to achieve the smooth like my mom wanted.

I went to Kaylah for over two years, but during that time, she canceled my appointment at least…read moreseven times on the morning of, always with reasons like not sleeping, not feeling well, or having a migraine. I understand that people get sick, but this was excessive. Even her colleagues once jokingly commented, "Oh, you're not sick today?" while I was there. The most recent cancellation is what pushed me to write this review. Kaylah texted me at 8:41 AM to cancel my 10 AM appointment due to a migraine. We rescheduled for Monday at 10 AM, but that morning, she texted again at 8:58 AM saying her alarm didn't go off and asked to move it to 11 AM. During my appointment, she mentioned she was leaving for Miami in two days and had a lot to do--after my hair, she was heading to get her nails done. I did notice my appointment felt shorter than usual, but I didn't think much of it at the time. However, when I got home around 4 PM, I realized my hair was completely uneven--one side had blonde highlights while the other had red highlights. Worse, some sections at the front weren't even colored at the roots. I immediately sent her pictures, but she didn't respond. The next morning, I followed up, and an hour later, she finally replied, acknowledging the issue but saying she couldn't fix it because she was still busy preparing for her trip. Instead, she suggested I call the salon to have someone else correct it, which was not the solution I was expecting. I reached out to her with questions about who would fix it and whether I'd be charged, but she was slow to respond. After multiple calls to the salon went unanswered, I contacted another stylist I had previously seen when Kaylah canceled. She fit me in and discovered that Kaylah had missed multiple sections of my roots. I had to get my entire root redone and foils added to blend the color properly. While I was getting my hair fixed, Kaylah texted to ask if I had heard from anyone at the salon. I let her know I hadn't and that my whole root needed to be redone along with foils to correct her mistakes. I also asked her to cancel my next appointment. At the very least, I expected her to offer a refund for the botched job, but she never responded. I strongly caution anyone considering The Beauty Call and Kaylah.

The PARLR is a whole vibe. Gorgeous and so spacious, relaxing. I had an amazing hydrafacial with…read moreVictoria, honestly the best facial I've ever had. She did a thorough consultation and took my concerns into consideration, and was able to give me some advice for the products I use daily. The facial was 10/10 and so relaxing, just what I needed. Victoria recommended some products that I've been using since and love! will definitely be back!

How much can change in just a few years…read more.. The staff at PARLR is so fake-nice now. I felt like I walking into the mean girls den & spent my entire visit there being judged for not being cool enough. Exactly opposite the vibe I want when treating myself to some pampering. Ick. Leaving it at two stars though because the space is still beautiful, and the variety of offerings is ok.

Carly cut my hair a couple of months ago and OMG my hair has never grown out so beautifully. I…read morehaven't been back in a little bit purely because the haircut came out and has grown out so good I haven't felt the need to trim just yet (don't worry I will be back in the next couple weeks) I have naturally curly/wavy medium thick hair. Finding a stylist who can accurately cut curly hair with my bangs has been next to impossible until I found Carly. Call me crazy but I drive 45min from Providence RI, and it is 1000% worth it!!!! They are very fairly priced and the environment felt super supportive amongst the hair stylists. I even got a deep cleansing treatment and it was so lovely! 100000/10, if you have naturally curly hair and need someone who can properly cut the curls to give the bounce, volume, and longevity of a hair cut you deserve. Go to Carly and go to this salon.

Um.. This is my first time dying hair from black to blonde. I was expecting platinum blonde…read morebalayage. Below is the result done by Julia 5 days ago, from 2nd sitting. Total spent money around $1000 (specialist + tips). During initial consultation I was told it's around 2 sittings. After first sitting I was forced to give a fixed amount of tips. The 2nd sitting they no longer requested me to do so. After 2nd sitting I was told I had so much hair and it's really hard to dye to blonde from black. If I want the color lighter and more black hair to be dyed to blonde I can come again. Hm.. I think $1000 is too much to get a result like this. It feels like Julia doesn't have experience dying black hair to blonde (otherwise she should have told me her comments from day 1 evaluation so I know what I am getting from the money I paid). And it doesn't seem platinum to me :/ To make sure I am not giving an unfair review I posted my hair result here. If you believe below is expected for $1000 please ignore my review stars.

I went to get my haircut with Jenna as she was recommended by a friend. She's an artist! This is…read moreone of the best haircuts I've ever gotten. She was also so kind and I'll return again!

Salon owner Raissa is a master colorist and the foil highlights I have had with her have been…read moreoutstanding. Raissa is deservedly popular and has a loyal following so you must plan ahead if you need an evening appointment with her. The salon has a pleasant ambiance and the reception staff are always courteous.