I've seen Jacqui probably three times. The first couple of times it was fine. Nothing I was overly…read moreexcited about but it worked for me. I went recently and left with my hair Looking pretty much exactly the same. I asked for natural blonde. I got light brown. I asked for a partial but when I got to the counter she charged me for a full. When I asked why she said she "had to other pieces" even though she didn't ask me if I wanted her too. After I left I called to see if she could fix it. She was rude and kept telling me that she was the hair dresser and she knows what she's doing. When I told her I wasn't basing it on that. I was basing it on how my hair looks she said she'd call me the following day. She never did. I haven't heard from her since. Such bad service and a terrible look. I may go back to the salon but I absolutely will not see her again

I'm giving them a 2 star after the one because "supposedly" the owner Becky is going to reimburse…read moremy last visit and the tip. I had always tipped because there was a service done, the bleach on the scalp took some time. However I've not yet seen the reimbursement, and basically was told by the owner Becky that I should have contacted her - which is what I did many a time. Her response is she has her front desk staff have the client deal with the hairdresser first, then she'll intervene. Well when this first happened, I called said it was purple in places and was told by the receptionist that "Laurie was busy she would call me back." Laurie never called me back, her receptionist did and said Laurie said to wash it a few times. When I said I had washed it 3 times already, the receptionist went back to Laurie and Laurie told her to tell me to wash it a few more times. Now Becky the owner states this is normal to see purple deposit as she basically blamed my hair and choice of color as the issue. I believe her correspondence to me here was "when you want it that light with no warmth there can be purple deposit from the toner." She states this as normal, makes me feel like it's my fault that I choose a hair color - yet the girl that did cover for Laurie on maternity leave, used the same formula, took her time because she was new to my hair, and my hair had ZERO purple tone when I left. Becky additionally tells me that it takes a skilled colorist to do my hair. No, a skilled colorist would not overlap the toner on already processed hair. I had seen two owners of salons where they stated it's all on how much time you take with the client, you don't rush to overlap on previously blonde hair. The owner messages me here saying that I ruined Laurie and her reputation? And that she works hard to build her business? My hair showing purple when it should be light blonde is a reflection on their reputation and how they allow you to leave the salon like that - stating it's all normal for my porous hair. She must not know that the salons I did talk to and one that I decided to go with, said any hair that's dark and stripped becomes porous. So to use that as an excuse for her employee's mistake is quite ignorant on her behalf. Lastly Becky claims I harassed them with 10 min messages. If you know of any phone recording that allows over 2 ... let me know. I guess harassing by saying you've asked for her on multiple times but she as she says allows her front desk staff to make the call on who I should complain to is a threat. I guess it's also harassing when you say you'll review how they've treated you and your hair. As I figured - my hair was blamed as the problem not the stylist Laurie, but yet a new hairdresser can get it this blonde with no purple? Yet according to Becky purple tinge is normal. *Keep getting their employees viewing my profile Laurie T or N who decided to delete her stuff, and a Michele M or T depending on how they use their maiden or married name. It's funny that they know I utilize billy for extensions at this salon and I've already contacted billy via text to tell them what we're dealing with. Keep getting other harassing dms through yelp from random profiles that just get set up - no reviews or a review of just this salon. So you show what Laurie does to your hair and you get harassed by their employees and friends. Have contacted yelp on this matter as well as others in this matter.

I love this place! I used to go to One-on-One nearby since Nichole (the owner of Shimmer) was…read morealways available and was such a talented stylist. Now I'm happy to see her open her own salon. This salon is brand new, has great decor and best of all - great talent. Nichole has never let me down in terms of what I need hair-wise (whether a simple cut and blow dry or curls for a night out). She's open to feedback and is super nice. This salon also has a lot of other services that I have yet to try out but am looking forward to. This is now my go-to Salon in the area. I highly recommend it.

So....you make an appointment…read more I love this salon! The very first thing that I notice about any business that I go into is the level of cleanliness. Shimmer is ALWAYS clean and ready to accommodate all of the clients that are in the salon. Second, the ambiance in the business - I have to say, I love the comfortable yet stylish decor in Shimmer. Brand new chairs (super comfortable for the longer appointments) - and new chairs at the washing and dryer stations. I love to see places that maintain their furniture and decor; no one wasn't to sit in old and dirty salons. I have to say, the best part about the place is Nichole! She has always made sure that I was in the best hands! I began having her do my hair from when she worked at another salon. I had to follow her to her own salon! Nichole has time and time again worked with my schedule; which can be difficult. She's made sure that I can get all of the services that I need and get on my merry way- lickity-split! The quality of care that you'll receive here is A+ - I've religiously gone to Shimmer for hair cuts, styling, products, and the occasional special service or treatment. I've never personally gotten a color or dye job, however - I've referred all of my friends and they have also religiously gone back! You name it - they can do it. Nichole also has a team of stylists that work at her salon - Ashley has been the only other stylist to do my hair. And of course, she also does amazing work! In part - this is the salon that everyone is looking to find, convenient for the regular trims, and accommodating for those special pampering sessions!

I LOVE the haircut done by Raymond Colon. He listened to what I had to say and I walked out 100%…read morehappy. I have receive multiple compliments on my new haircut from family and friends. I took the attached picture straight out of bed this morning....I love how it falls into place and looks so stylish with almost no effort. Thank you Ray

Today I went for single process color and a glaze toner and went I went to paid I was charged with…read morea back bar charge $40 on top of my total. It was NOT okay that charge was hidden from me until checkout and wasn't stated clearly on the service menu or booking plataform.

Excellent experience! I got my first sugar waxing done yesterday with Angela and could not be more…read morepleased. She was so open and welcoming, and let me know ahead of time what to expect which was greatly appreciated. All bikini waxes are painful in their own ways, but she made it so quick and easy and talked through it, it flew by. Today I have almost 0 redness or irritation. So very pleased with the spa, Angela and her service! Will be back!

I have to give a huge shout out for the customer service alone. I had a million questions about…read morebuying a gift card. The staff very patiently answered literally all of them. Walked me through their services and took the time to fix me up before I left. Absolutely 5 stars and I think the Mrs. will love her service here

Jessica and Courtney are simply the absolute best at what they do!…read moreI've been a client of Jess's for over 20 years, and she and Courtney's talent, professionalism, and passion for hair care have kept me coming back year after year. What truly sets them apart is their dedication to staying current...they're always up to date on the latest styles, color techniques, and trends, ensuring every visit feels fresh and exciting. Beyond their incredible skills, Jess and Court make every appointment feel like catching up with friends. The salon atmosphere is warm, welcoming, and full of positive energy. I always leave feeling pampered, confident, and completely satisfied. With life's busy schedules, it's such a relief to know they value your time...appointments always run on point, which is a rare find these days. If you're looking for stylists who genuinely care about their clients and deliver amazing results every single time, look no further than Studio 16...simply the best! Renee A.

I tried other salons before finding Jessica at Studio 16. From my first visit I have been really…read morehappy with the results. Just a cut and blow dry but my hair is gleaming when I leave. Plus Jessica is so warm and friendly. Will bend over backwards to fit you in for a special event.

The receptionist named Ashley is the sweetest! Every time I come in, I am always greeted by her…read morewith enthusiasm. She makes my next appointment right away and is always friendly with her co-workers and customers.

Melissa was amazing! She literally transformed my hair like…read moreno one else has ever before!

Wonderful and talented individuals. I never left with bad hair. Relaxed atmosphere. Professionally…read moreran.

I booked a last minute appointment with Maddi. She did a wash and blow out of my mom's thick and…read morecoarse hair. It was beautifully done! She took her time using the flat iron to achieve the smooth like my mom wanted.

PARLR is such an experience!! They are so organized and everyone who works there is super friendly…read moreand welcoming. Grace is the best, she's so accommodating and always talks me through her plan to make sure I'm happy with the results. The prices are on par with other salons (not crazy expensive) and the quality of service is higher than I've gotten anywhere else in the Boston area. I also have to note how well decorated it is inside, plus the free coffee and treats!

How much can change in just a few years…read more.. The staff at PARLR is so fake-nice now. I felt like I walking into the mean girls den & spent my entire visit there being judged for not being cool enough. Exactly opposite the vibe I want when treating myself to some pampering. Ick. Leaving it at two stars though because the space is still beautiful, and the variety of offerings is ok.

Carly cut my hair a couple of months ago and OMG my hair has never grown out so beautifully. I…read morehaven't been back in a little bit purely because the haircut came out and has grown out so good I haven't felt the need to trim just yet (don't worry I will be back in the next couple weeks) I have naturally curly/wavy medium thick hair. Finding a stylist who can accurately cut curly hair with my bangs has been next to impossible until I found Carly. Call me crazy but I drive 45min from Providence RI, and it is 1000% worth it!!!! They are very fairly priced and the environment felt super supportive amongst the hair stylists. I even got a deep cleansing treatment and it was so lovely! 100000/10, if you have naturally curly hair and need someone who can properly cut the curls to give the bounce, volume, and longevity of a hair cut you deserve. Go to Carly and go to this salon.

Um.. This is my first time dying hair from black to blonde. I was expecting platinum blonde…read morebalayage. Below is the result done by Julia 5 days ago, from 2nd sitting. Total spent money around $1000 (specialist + tips). During initial consultation I was told it's around 2 sittings. After first sitting I was forced to give a fixed amount of tips. The 2nd sitting they no longer requested me to do so. After 2nd sitting I was told I had so much hair and it's really hard to dye to blonde from black. If I want the color lighter and more black hair to be dyed to blonde I can come again. Hm.. I think $1000 is too much to get a result like this. It feels like Julia doesn't have experience dying black hair to blonde (otherwise she should have told me her comments from day 1 evaluation so I know what I am getting from the money I paid). And it doesn't seem platinum to me :/ To make sure I am not giving an unfair review I posted my hair result here. If you believe below is expected for $1000 please ignore my review stars.

I went to get my haircut with Jenna as she was recommended by a friend. She's an artist! This is…read moreone of the best haircuts I've ever gotten. She was also so kind and I'll return again!

Salon owner Raissa is a master colorist and the foil highlights I have had with her have been…read moreoutstanding. Raissa is deservedly popular and has a loyal following so you must plan ahead if you need an evening appointment with her. The salon has a pleasant ambiance and the reception staff are always courteous.