I've had consistently great experiences at Supercuts, but my most recent visit really stood out. I selected the "next available stylist" on the app and ended up with Sophia. I'm honestly so glad I did! Even though it was my first time with her, she completely exceeded my expectations. She really understands how to cut and style your hair based on your face shape - it honestly feels like there's a science behind it. She nailed exactly the look I was going for and I left feeling confident. The entire staff is always friendly, welcoming, the shop is consistently clean and well-kept, which I really appreciate. Haircuts are expensive pretty much everywhere these days so I'd rather spend my money somewhere I know I'll get great results and this is definitely that place. I'll definitely be booking with Sophia again. read more

Supercuts - One day after haircut - Hair Salons Near Me - Menifee, California

I finally found my place. Jessica has cut my daughters hair twice now. Did layers and a trim the second time. She did an amazing job and she is a great communicator. Did exactly what we asked and wanted. Sophia cut my hair in layers and did an amazing job. Im honestly they picky. I used to go to the same lady for years but she retired. Ive tried out other hair cutting places that I will never go back to because they just chop off all your hair. Love this place. So far so good on all of our experiences. read more

Friendly staff. Very apologetic for running behind schedule. Place is clean. However, the cut I got didn't look anything like the photo I showed her. And was cut about 2 inches shorter. read more

I called to get a haircut and to schedule at 5 PM and I had Adriana and she was so nice and she gave me an awesome haircut!! she listened to what i wanted and even recommended things for me and asked for other options too! it felt like a wonderful environment and easy going!! she also gave me a good scalp massage while shampooing my hair!! i finally found a haircut place im so happy to go here!! the store was very clean and the line was not long at all!! or shall i say the wait. called within minutes and done in 30 minutes after styling and blowdrying! totally recommend this haircut place! and she didnt bother me with asking about hair products hahaha adriana was very considerate with the temperature of the water it wasnt too burning hott either!! overall just so happy with my experience here! read more

Supercuts - Hair Salons Near Me - Menifee, California

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Fast service but overall not a super experience. I had to ask for a wash which was weird and they use office chairs which was uncomfortable. I definitely didn't get the haircut I wanted. I wanted this cute pixie cut with longer tousled top. I got shaved above my ears which is all wonky, nicked my ear, a chunk out of the back hairline at the neck, and on top I look like a cross between a hedgehog and a mushroom. It is pretty ugly. Thankfully it will grow out. So for now I look like I cut my own hair with a weedwhacker while high on crack. read more

Best location in the region. I gave up on the Lake Elsinore one near Target when they only staff it with one guy and the Murrieta one has a rude manager and gets really busy. This location was quiet for a Sunday but all the ladies working were very nice! I got a great cut in under 10min and out the door. Plenty of seating and clean location. All locations are now $30 per cut. Recommend using the app to check ahead and put your name in. read more

1 client in store 2 hair dressers walk in at 430 they close at 7 and refuse to give me simple highlight on my short hair , won't be back

I took my elderly Mother as a walk-in for wash, cut, blow dry. Everyone was so great and accommodating She got a great cut and we didn't have to wait too long. read more

It takes a lot for me to put up a bad review. Because I believe that sometimes people have a bad day and they don't give you the service that they usually get. However, that's not the case at Supercuts the minute I walked in an hour and a half before they close they asked me if I had a reservation I told him no she said that she can't help me they're booked for the rest of the night without a smile without offering to set an appointment for the next day it makes a difference to customers to feel wanted, and when I walked in. Everyone looked at me like they just Wanted to go home. I'm in customer service and I know how busy people are so it is OK to not be able to help me in that moment but it's not OK to make me feel like they don't want me there. They should've offered to set a reservation for the next time I could come in. This isn't the 1st time this has happened at this Supercuts. read more

Lovely shop. Everyone very welcoming and kind. No drama , just very happy and positive professional ladies!! I love Veronica! The best haircut I've had in probably 20 years!! She is just wonderful!! Knows exactly what she's doing read more

Terrible uneven haircut, not blended at all, will never get a haircut at this location again

I'm respectful of everyone's time and when someone is not respectful of mine, I'm speaking up. I had a 3:00 (online) appt. and arrived at 3:03. I'm told Supercuts gives a 15 minute grace period so I do as well. After the 15 mins. I start looking for a sign that my stylist was finishing her customer but I didn't see one from mine, Cynthia who for the next 15 minutes, mega-slowly continued to cut another customer's hair. She was clearly not going to be finished anytime soon. She never turned around to say I'm running late or thanks for your patience so at the 1/2 hour waiting mark I said Cynthia, I'm leaving, and she said okay. No apology, nothing. I tipped her well last time I was there. I've been going to Supercuts for 10 years, I won't return. read more

Done with this location. Can't seem to honor their appointment commitments. Not waiting 2+ hours for that what should be a 10 min job.

Let me start by saying I'm very disappointed I want to get a balayage I arrive there at two and was the last one to leave. Even after closing hours I was still there for another 30 minutes .. Only because the female kept getting other clients as she was doing my hair .. Overall I was not disappointed with the service however when I tried to have another appointment to have the balayage retouch they will not return my calls they told me I had to wait for the manager to give me a call back. They never did so I called back and they told me they're not gonna do any more balayage because it's so time-consuming that I need to look for another hairstylist. And if they do it again they would charge me for another balayage. spent $350 on top of that I bought product so they were selling just to support the business and left them a tip. And for them to act like that is totally unprofessional. They will not make any new appointments they failed to confirm my appointment the first time Overall they just need a better management and they need to stop turning down potential clients. read more

They completely ruined my hair. I had an appointment at 3 PM and the wait time was completely amazing. I came in and they got me the next hair dresser within a minute. But when the hair dresser asked me what I wanted done with my hair, that's where the nightmare began. I showed her the picture and said I wanted it a little longer in the back and that it was a wolf cut style. She said okay, and at first the bottom looked cute. Then she started cutting the top and it only got worst from there. The sides are completely uneven. Like blatantly uneven. Uneven by inches. If I was still in high school and I started school this week, I would have cried. They did a horrible job. It looks nothing like the picture and they completely ruined my hair. They made me look like a dude. I could have done this haircut myself at home if I wanted it done like this. I want a refund. Horrible service. I understand that they might not be a salon, but if they got a hair cutting license, they should at least know how to cut hair even on both sides. And I had a grown out wolf cut going in there; it's not like my hair didn't already have layers in it. All she had to do was shorten the layers. read more

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The staff are very nice and accomodating but the scheduling system sucks. I checked in for a 3.30 appt and was told that there was ONLY 7 people ahead of me. WTF why have appts at all if the system allows overscheduling to that degree? Staff used to have some control over this but evidently corportate greed had superceded good customer service once again...... read more

i requested a butterfly cut and she got it perfect. it was an older woman doing my hair. i wish i could remember her name. she listened to everything i askrd for and did it perfectly. for example : I hate the beach wave look that all stylist seem to do with the flat iron now she used a real curling iron and finished my curls all the way to the ends no fish hook looking crap. I will definately go back there. read more

Very disgusted and heartbroken. I paid $21 for my hair to be ruined. I'm not sure why she chopped off all the side of my bangs. She didn't have to do that. I specifically asked her to leave the sides long. I just wanted her to even put the center of my bangs, not chop off the entire sides of it. Now I'm stuck with this. How I'm suppose to style my hair? My hair is ruined. read more

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Horrible. I called ahead of time to schedule an appointment. I have a crazy two year old so I know I can't just be a walk in. I over heard the receptionist tell the stylist that I had an appointment at 12:30 vs. the walk in. The stylist asked who was here first and the receptionist told her the walk in. She took the walk in first. I knew that was time slot because the other stylist was working on wet hair not even close to being done. No fault to the receptionist because she tried telling the stylist I had an appointment. The stylist wanted to be rude and honestly I believe not wanting to deal with kids cuts. My advice is to not take appointments if you are not going to honor them. I was on time for my appointment I called twice and confirmed. Seriously? Pathetic. read more

My last couple haircuts were "OK". Stylist never took more than 15 minutes even thought the appointment time says 30 min. Cut felt rushed. Had Chardonnay this time and really got my money's worth. She took the time to really finish things off and it's the best cut I have had in a long time. I'll definitely go back to her. Hope she stays around for a long while cuz it's hard to find someone you can trust to know what you like. read more

Took my girls there for a last minute haircut. Wish I got the name of the two ladies. Great cuts and service!

Went in for this cut. Betty was really good stylist I'd give her 4 stars but the price was ridiculous. I went in with washed dry hair & was charged $65 for cut & some curls. What ?!? I was in & out in less than an hour & u didn't even shampoo it . When I asked her about it she said everything is à la cart. Also I checked in online they offered a two dollar coupon but when I asked her to redeem it she said they changed owners and no longer except it. Ummmm ok Thank u read more

Supercuts - This was one of the pics I showed her of cut I wanted. pretty funny since I Left feeling like this - Hair Salons Near Me - Menifee, California

Went to Supercuts today. In the morning to get my haircut. They told me it would be an hour and 15 minute wait. I then made appointment for 330. I pulled into the parking lot at 3:25 when I went in the girl that had made the appointment asked me if I had an appointment. I said yes, my name and the time. She then called the name that was half of my name and a man's name. I thought she was calling me, but she was calling someone else. When I started to get up, the lady said, go ahead we are walkins. I said that's OK go ahead they were elderly like me. The girl then looked at me and said it's not 330 yet. It was 327. I sat there for another 15 minutes. I left. I will never go back ! i've been going there for five years. I tip well. No reason for that. read more

Took my daughter to get a haircut without an appointment. I was initially going in to see what the waiting time looked like. As we walked in, they seemed to be very busy with all of their chairs full and the waiting area full as well. They still turned towards us and greeted us. We signed in and she told us the wait was about 15 minutes, not bad, so we waited. I think we ended up getting called before the time given, so that was great. I can't remember the name of the young lady who cut my daughters hair, but she was so nice and made my daughter feel at ease. We were in and out in no time, and my daughter even got a lollipop. I will definitely be taking my daughter there again for future haircuts. Thank you ladies. read more

I wanted an undercut and just to trim my bangs because it's getting into my eyes. Should just have been a simple trim. I also wanted to texturize my hair a bit because it's a bit too flat on it's own because it's Asian hair. What I got was a half ass haircut. My bangs were made uneven, there's a spot they missed (granted I said it should be okay to grow on its own, but I just felt baffled by how they treated my bangs and I got hyper fixated). They didn't even bother drying off my hair and left me leaving the place looking like a wet mop. It was really annoying. I usually don't let bad haircuts get to me, but not only did this felt unprofessional, it WASNT worth 23 bucks read more

I posted a one star review yesterday and would like to update my experience. One of the employees finally made eye contact with me and turned the whole experience from a negative one to a positive one. She was very professional and friendly and helped me as quickly as possible. I spoke with the manager and she apologized for the confusion and did in fact comp my haircut. This was very much appreciated. Thank you. read more

So, Monday, after a dentist apt. I decided to go visit our local Supercuts, BTW call first to get on their daily waiting list as they are still dealing with COVID requirements and it will reduce your frustration. I was a little bit worried since past visits were hit or miss but I was desperate. I had a COVID grow out that really needed to be cleaned up before I began to look like the female fluffy version of Billy Ray Cyrus. To my great fortune, better yet a Blessing from God, Kayla helped me. Kayla is a skilled stylist who listens and provides great feedback to collaborate on a haircut that looks as great as it feels. I sure hope you don't go anywhere Kayla because you are a true asset to Supercuts and the Community. God Bless. read more

I LOVE my haircut by Victoria. She did an excellent job and I will certainly return. She was professional, careful and knew her stuff. Thank you for the best haircut I've had in years!! read more

Had my hair done by Chelsea! She is the greatest! Very kind, very pleasant. Personality is so sweet. I had her trim and dye my hair. I just totally loved the color. She has always done an excellent job in color, etc... I would go to her forever! Before & After...Thank you Chelsea for making me beautiful. IM NOT CLYDE N. It's my husband. I'm SOPHIE N. read more

Supercuts - After - Hair Salons Near Me - Menifee, California

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The girl with one side of her head shaved is the worst stylist ever. She completely ruined my hair she gave me the most uneven hideous cut of my life. I had to go somewhere else to get it fixed. read more

I've gone here TWICE and have received uneven layers. The first time I didn't mind because the haircut was still nice. The second time I they messed me up. My hair was also still wet after my blowout. Don't pay for one and just do it at home. read more

Great cut. Had a bad one, she not only fixed it, but gave me the best ever. Wow. I'll be seeing Chelsea again. read more

Supercuts - Wow, best cut ever, and I'm not young! Found a forever cutter. I will be making reservations with Chelsea from now on. - Hair Salons Near Me - Menifee, California

Appt was for my sister from out of state. She was very happy with the cut & style. Jasmine the stylist was very helpful & listened to what she was wanting. Thank you read more

Supercuts - Sister getting a haircut with Jasmine - Hair Salons Near Me - Menifee, California

Hanna gave me an awesome experience and an awesome cut, she listens to what you want and knows how to achieve it----Thx a bunch Hanna, will keep coming back!!! MC read more

Brought our son here this past weekend and it was such an awesome experience. Michelle was so helpful and so patient with our son. He looks like a million dollar 6 year old. Michelle was friendly patient and hilarious to talk to. We appreciate her and we will definitely return. read more

If I could give a 0 I would. An absolute joke of staff members. I've tried giving this place 3 times to redeem themselves. This 3rd time has me so enraged, that I literally just made an account out of spite for how these people treat you. Let alone how incompetent they are when it comes to any cut that involves scissors. Every time it's been uneven. Do not waste your time. read more

Great salon. Fair prices. Everyone is very professional. Great color and cut by Chelsea. Highly recommend.

So I went in for a color and got Jessica after waiting an hour longer than my appointment time. She was friendly and did an excellent job with my color. Really took her time which I appreciated. She asked me if I wanted to pay an extra $35 to dry my hair with a round brush. Ummm, no thank you. I was quoted $110 for my color. I noticed her blow drying my hair with a round brush and thought oh she must have just thrown in in. Nope, when I went to pay it was $130.00. She added on an extra $20. Beware of hidden charges. read more

Kudos to Lorna! Probably one the best multitaskers; cutting hair, answering the phone and working the salon all by herself. Customers now a days don't have patience, I understand that it can be hard working by yourself. She's the one willing to put in the work, and it shows. I've come to get a haircut a few months ago and she was by herself, I come in today and she's still by herself! That's what I call dedication! read more

Ok so I know, it's supercuts, what was I expecting? But I had a great experience at the Wildomar location and they had done a great job. Let me start with that I've had a pixie cut for years and I was desperate today to get a cut so I figured I'd try it. Well I got Veronica Lopez who asked what I was going for and I said "feminine but short, I want a trim on my wispies (sideburns) and I want the back short and the top textured". She then proceeded to ask if clippers were ok and I didn't really care I said I've had it a 1 before in the back and she said "no that's too short" and I said "well whatever you think" ASSUMING she would start longer and we could go shorter. Well you know what they say about assuming, she took the clippers and kachow went my wispies and I had a nice view of scalp and almost like Steve Urkel said "how about that?" And I said "well it's too late now". Did I mention I showed her a picture of myself with the haircut I was going for? I should've gone in there saying "F*ck me up Fam" because that's what happened. It looks TERRIBLE and the scratches on my neck from the clippers, WHY?! If you're not confident in the cut DON'T DO IT. I think I'm going to file a complaint with the board of Cosmetology for sheer negligence of the cuts etched into my neck (which she didn't even acknowledge that she made nor did she apply any antiseptic to) Not only do they burn like a hell, can't wait to get MRSA from this atrocity. read more

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