First time here, and very pleased. Alissa, my hairdresser, was courteous, skilled, and efficient. Appt time 10 AM , and, I was seated promptly. 3 staff on duty , and all customers there including myself were enjoying their time and conversation. Heartedly recommended to others!! read more

They have an issue keeping appointments don't bother unless you have spare time. Not sure if it's a staffing issue or a system issue but you usually have one poor girl running the place by herself so maybe take care of your employees better and you'll make your customer experience better at the same time read more

Well initially I called before I came here to get my hair cut. I asked the lady that answered the phone If they had anyone here who could cut African American and she said yes. I'm like okay I sit down she precedes to wash my hair and put the keratin treatment on it. Rinse it out and then seat me back in the hair chair. She proceeded to cut my hair wet after I told her that is can be kind of tricky since my hair is naturally curly. She assured me and stated that she knew what she was doing. Anyway long story short once she dried and straightened it she had chopped off all my hair! read more

Y'all...did you know Supercuts is $70-$80?!?! That's crazy! They USED to be affordable and now they are Super Overpriced!! Edit (in response to the owner): this was for a wash, trim, and style...NOTHING elaborate read more

Rina cut my long thick hair and I have never felt this emotional & overjoyed about a haircut in all my life.. Thank you for my new ME haircut! The best! read more

They always manage to give my kids a good cut! I have kids with autism and ADHD and they give us the looks we ask for!

Mary is great at color! She's also great at color correction. They are quick and great at shat they do.

My husband went in to get a cut and have some sort of blending done/fading which clearly is not in their wheelhouse but she tried. He said the girl was very nice and that he thought it could work... Until myself, our 4yr old and others in the house noticed the sheer wonkiness of this haircut. I get it were back from covid and all but really? He forked out 20+ for this? Only to have to have it corrected elsewhere?? Not cool guys not cool Update: The situation was rectified by their wonderful customer service team (props to Krista!!). My husband was able to get his hair fixed and is now a happy camper .. low key I was happy it that happened to him because he's laughed at many hairstyle choices of mine so karma baby!! read more

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I had the most saddest experience there I basically took my mom there to cut her hair for her own mother's funeral and the lady said she was next and she sat there for an hour and then when it was my mom's turn, the lady who was cutting my mom's hair friend walked in. She took her friend instead of my mom when I asked her what was going on. She said it'll take about 10 minutes and then she made another comment while you could bring her back tomorrow and then after that I said no we need the haircut today and then when my mom told her what happened. I thought I was next. The lady said that's it. I refuse services and then when I asked her what was going on she said I had the right refuse and then I got wanna talk to your manager, and she kinda laughed at me and just started laughing at me I really thought I was really gonna go to Jail that day. I don't recommend this place. It was some little short, chubby, Mexican girl with glasses. it was either on May 7 May 8. About 4 o'clock it could've been May 6 too. I couldn't believe how she made my mother feel. read more

The hairstylist cut my hair above the hair line. Unprofessional. Not my type of hair salon.

Thank you Rina! She was amazing! Very patient and kind and I love my haircut! Made me feel confident and beautiful all at once!

Made a reservation in the morning for a 5pm spot later in the day. When I get here, Erica says that they see walk ins before reservations!? What in the world is a reservation available on the app if the stylist does not abide by it!? Someone needs to speak with the stylist because she needs to know. If this is the case, then I suggest supercuts remove the reservation feature if the stylist does not follow it. Super Cuts, more like SUPER dissatisfied with the service. Waited an eternity with only two people working on a Friday evening. read more

2nd time taking my son, with fine hair, to this Supercuts. Getting a good cut is hard for him. He asks for a low fade so it won't stick up in the back. It usually has to grow out a little, but Alyssa got it right! Yay! read more

Supercuts - Great job doing the low fade, Alyssa! Thank you! - Hair Salons Near Me - Lancaster, California

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I finally found a great hair stylist who can deliver exactly what I asked for. I'm very happy with my hair cut and blow out. My experience was comfortable, relaxing, and I can tell you know what you're doing.. Thank you, Erica!!! read more

Supercuts - I'd definitely come back again! - Hair Salons Near Me - Lancaster, California

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I would say skip this location if you want highlights or anything fancy done to your hair. I went in wanting highlights on my brown hair. Erika worked on me and my hair turned out orange. Went back and the tall girl with long black hair and bangs said she would fix it. Well she was unsuccessful in completing the task. My hair is still orange not brown with highlights. $155 for an aweful dye job. Thanks a lot Super Cuts. Anybody we know will never use your location. read more

Worst place ever!! Don't bring your kids here. My boys got the worst haircuts. These two woman didn't even make conversation with me, I was the one mostly making conversation. They left my kids haircut patchy and uneven. I told her it didn't look right to me, and her response was I already went over it. they didn't even say bye to me. They were just rude, worst customer service! I expect a decent haircut for $19 they charged me for each haircut and I got a shitty and crappy uneven haircut. read more

Supercuts - Patchy and uneven. Not blended - Hair Salons Near Me - Lancaster, California

Thank you again Krista, for trying to resolve this matter to the best of your ability. I appreciate that you were able to issue me a refund. Luckily I was able to make an appointment with another salon (not related to Supercuts). And they fixed my hair the best they could. read more

Supercuts - Myself and my reference photo. - Hair Salons Near Me - Lancaster, California

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It's like any other Supercuts. These barbers are like students that's still trying to learn how to cut. Below average

I love Supercuts they have raised their prices but they cut and style your hairline great and now they dye your hair.

Got there as they opened and they took my son and I right away. We were both very pleased with our haircuts and the young ladies who helped us. Very friendly staff and great service. read more

Destiney is my girl, she always does great with my hair, i love how we just vibe together! She's amazing y'all!!!

I have been seeing Kaitlyn, the manager, for several years, ever since she was a stylist at the Supercuts in Rancho Vista. She is absolutely fabulous. She does the best Tea Tree scalp massage ever.. really feels great. And she's awesome at cutting hair. I just ask her: make me look good. And she does the rest. Also, she's really nice and very interesting to talk to. I have moved to Victorville but I still drive 70 miles for her to cut my hair. read more

Went in yesterday to get a haircut. The Spanish lady with the red hair she cut my face with the scissors she's very inexperienced do not let her cut ur hair read more

Excellent service, constantly. I have been here around 20+ times I did have a bad haircut from the same stylist twice. However, the rest have been amazing to the other racist reviews please cut you're own hair. read more

Took my 4 year old here for a haircut, he gives me such a hard time at home when I try to do it myself I decided to take him in for a professional cut. He did AMAZING! No fuss no fight no tears , Amanda did great!! Thank you so much I can't wait to come back. Not only was she great with him, but they have a point system and I accumulated enough points for a $10 off coupon. Definitely came in handy to buy the gel for him. Thank you Supercuts team !! read more

I took my 15 year old for a haircut and it was the worse ever!!! I uploaded some pictures so you guys can see it. $20 down the drain because I'm going to have to take him else where for them to fix it. I definitely don't recommend this place. The girl that cut his hair was young with long black hair. read more

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My hair was cut by Ashley, sweet girl was cool tattoos. She loves her job and has wonderful conversations with her clients. She took time and care into cutting my hair and gave suggestions as to what would work best with my facial features. Come in and ask for her, she's worth it! read more

Great haircut . I normally don't walk in to any hair salon. I do my research and is very picky . Well I didn't have a lot of time and not too many places on the east side of town . So I saw Supercuts and went right in . Only one person getting a haircut . The salon was very clean and fresh inside . Not overly suffocated by product . I explained what I wanted and got exactly what I wanted . Loved it !! No pressure on buying anything , just very relaxed and friendly salon . Highly recommend read more

I would not take my dog to be groomed to this Supercuts. My wife received the worst haircut she has ever had in 58 years. She took a picture of the haircut she wanted and asked for, which was a picture of past haircuts showing a feathered hairstyle. She received anything other than what she asked from the hair butcher, I'd say hair stylist but this was definitely an uneducated butcher that could barely speak English.!!! She has received haircuts from other Supercuts prior and has never had a problem until now. Beware and keep your distance customers!!! read more

My son got his haircut by Alyssa, she took about 10mins to cut his hair, did not blend his haircut she left his sideburns uneven, and pushed is neckline to far up and completely ignored the fact he had a cowlick so now his hair is to short to even style. read more

I called on Saturday to get a price quote on a dye and I was placed on hold for over five minutes. When I hung called back the lady quoted $55 for just touch up. This place has bad customer service and is over price, I would never go there. read more

Never had a bad haircut at any Supercuts. The girls always do a super job.

Two weeks ago, I had gone to another salon on a Friday night and my hair was ruined by a stylist who said that color was her specialty.!!!!! The color was horrendous! It looked like shoe polish! I was heartsick! I called Supercuts on Saturday, desperate for help!! Kaire (pronounced Katy) took me under her skilled and artistic spell! She totally transformed my hair disaster into a work of art!!!! She was awesome.! Not only was my hair not hideous anymore.....it looked soooooo great!!! I appreciated her hard work and super talent!!! Thank you, Kaire!!!!!! You are just THE best!!! This was done at the East Lancaster Supercuts NOT the 20th Street Westside Supercuts. I went there first before I went to the disastrous one at JC Penny. The Westside Supercuts told me that they couldn't put more than 21 foils in my hair for lowlights. They were cold and unfriendly. I left and dug up the idea to go to Penney's. I spent 3 hours there and she didn't even have time to cut my hair. And it cost sooooooo much wasted money. My angel is Kaire!!!!!! I'm so grateful!!!!! read more

Got the worst hair cut of my life from a lady named Lisa. I wanted a nice side bang that shaped my face what she did I still can't understand. Sad thing is I left thinking it was great until I got home and pulled my hair up and actually saw these so called bangs. I haven't even gone back to complain, I feel like it's a lost cause. read more

On a Monday afternoon at about 4:00 PM, Lisa Ann was cutting her son's hair when I walked in. She rolled her eyes as if I was bothering her by coming in and giving my name. I hoped to get one of the other stylists but I got her. She did a decent job but did not give me my change after running my credit card. She expected the entire $7 to be her tip on a $18 haircut. I asked her if that was a bit excessive but she said that was the going rate. She kept thanking me for my generosity and refused to open the register. I won't be returning to that Supercuts and If I do, I will pay in cash and give as much or as little tip as I determine is fair. read more

I've been growing my hair for a year. Went for "trim" explained that I have been growing my hair and that I wanted the bare minimum taken off the length, that I still had some layers I'm growing out and to leave them. Well she cut about 3 inches off my hair!!!! Thats at least 6 months of growth I have been working on. I take a pic after I trim every 2 months and yes its a significant difference. I can tell she evened out my length with my last layer which I DID NOT ask her to do! I only went here because the my hair dresser left regular place I go to and tried here. Never again. If a trim can't be done correctly I definitely wouldnt trust a style. read more

We love supercuts! Katie is amazing, my son is obsessed with his hair and let Katie cut it and he was so happy with the results.

I took my 11 year old grandson to get his haircut. They did a horrible job. Left one side long the other short. Left big nick on both sides of his head. When I took him back to have them fix it, the receptionist was rude, charged me another $20, and they still left his hair a mess. I will be contacting store manager tomorrow when she is scheduled to be in. I didnt want to even give them one star, but was required to to post. read more

I tried this place several times and unfortunately had to go elsewhere. Where do I even begin? I took my daughter to get her eyebrows waxed and she was left with a burn mark when I called to let them know, I was told that it happens sometimes!!?? No, not if you are careful. You think I wouldn't go back just with that but no, I decide to get a haircut. She first cuts my hair and makes me look like Johnny Depp in Charlie and the Chocolate Factory. Then she thins out my hair so much it felt like half of the hair I use to have. It was so uneven, it was just an awful haircut! It was so funny, I went to the Supercuts in Quartz Hill to see if they can fix it. She looks at my hair and says "oh my goodness, who did this to you?" She did the best she could but told me that I would have to wait for it to grow out and that I would need several haircuts to even it out again. Ok, so I wait some time and I try this place again and go to someone completely different to get my hair dyed. I know, I know now I'm a total idiot. My first clue to get up and run was that the girl I went to started asking around how to do what I had asked for. I asked for three tone highlights. At the end my hair was patchy orange. This was the last straw. Never again will I return to this place. It feels like this is where they send all the newbies or the girls that barely passed beauty school or maybe didn't even go to beauty school. I ended up going to Panache on the blvd for them to fix all the mess this Supercuts did with my hair. The girl there has done an excellent job. So long Supercuts!! read more

Everytime I have been the girls have always been good. Their is one close to my age that I really enjoy talking too and doing my hair. She just did it today. One of the best hair cuts as of this day read more