Had two occasions recently to get pest controlled (roaches and mice) at two different locations…read more Yelp pulled up Mr Pro as one of the search, reading all the reviews I took the call of setting an appointment with Mr Pro. Robert responded back in a timely fashion with an appointment within a days time frame that was really appreciated as living with pest is gorse specifically during pandemic. He was at the location(s) as promised and did a thorough job of inspecting around the unit to take care of the root cause. He ensured everything was taken care from outside and then treated inside with sprays for the roaches and mice traps inside the unit at all possible location with a warranty period. He knows his domain thoroughly and takes an extra mile to get rid of the pest. I wouldn't hesitate in utilizing his services again in future!

We had a squirrel that managed to enter our roof, so wanted that taken care of immediately…read more Mr pro came quickly and used his drone to inspect the roof for the different access points. He provided a quote which seemed reasonable and was able to schedule us in relatively quickly for the repair. The repair seemed to look good to me (at least from the ground level). He does provide a 6 month guarantee that the squirrel(s) won't get in again. FYI I had previously contacted 2 other vendors including Terminix. Terminix pricing was significantly higher.

Anthony was great and extremely knowledgeable regarding all pests…read more Got all our unwanted house guests out!!

Upon finding my first roach while living in this apartment I moved into not too long ago, I freaked…read moreout and decided to call hit man. He responded quickly and even came the next morning. My fiancé showed him the roach that we found and he went ahead and gave us the exact quote that was given here. He sprayed all corners of the house I live in. Said to give it two weeks and they should be gone. amazing. Affective and great pricing. Thank you so muc

Bob is a trustworthy business owner. Had a Termite inspection in my home and he was honest and…read moreupfront and advised there was in fact no signs of termites at all. Thank you for your quick inspection and honesty!

Westfield Pest Control took $90.63 from me without notifying me that I would have to pay for…read moreanything. They admitted that they did not notify me. Instead they sent me an invoice and threatened me by saying if I did not pay said invoice it would go to Collections. In late 2021 I called Westfield Pest Control to ask for an estimate for mouse services. Amanda Blackman, the Office Manager and Vice President, was very nice over the phone. She listened to my request for an estimate and put it on the schedule. Oskar Cornejo, the technician, arrived at my home on the proper day. Oskar was professional but his visit consisted of walking around the property to talk with me and then to give me as an estimate for mouse services, as expected. Oskar gave me a verbal estimate and left. As a prudent homeowner I then evaluated that estimate and compared it to other pest companies in the area (i.e., Viking, Universal Pest Control). A few days later, to my surprise, I received an invoice in the mail from Westfield Pest Control. I had not requested Oskar to proceed with the mouse service so I was quite shocked as to why Westfield Pest Control was charging me. I emailed Amanda and I received a reply from Maddy Annicchiarico, the additional office manager and direct assistant to Amanda Blackman. Maddy courteously responded to my email to confirm that I had to pay Westfield Pest Control $90.63. I mentioned that I had not received any pest services. Maddy wrote that I would have to pay for the estimate. I mentioned that neither Amanda nor Oskar had mentioned that an estimate would cost money. It is also not on the Westfield Pest Control website. Maddy wrote to me: "I do apologize that no fee was mentioned but we do charge a fee for this service." Think about that for a minute: Westfield Pest Control admitted to omitting any mention of this fee. Yet they proceeded to charge me $90.63. When I said this was unreasonable they threatened to go to Collections with this. There's a term for this: it's called a shakedown. Westfield Pest Control decided to charge me without telling me first and then threatened me in case I didn't pay. How can I or anyone else for that matter trust this company going forward? Why did they charge me without telling me (and admit to this omission once I asked them about it)? The only answer I can arrive at right now is that the president of this company, Robert Blackmon Jr., prioritizes profits over people. And no one else at the company has the will or the power to change that policy. The business model of this company appears to be: surprise potential customers with an invoice and then threaten Collections in case they don't pay. If you are thinking of hiring this company I strongly suggest getting, in writing, an explanation as to whether and when payment is required. I have already raised a complaint with the Better Business Bureau and I will be looking to Westfield Pest Control's competitors for proper customer service.

Very disappointed in the changes made to the company. Now everyone has to be seen by a sales person…read morewho may or may not be able to provide service. They are pushing more of a contract that they say you don't have to sign instead of just doing the service as previously.

Thank you to Arnolds who came out today and took down a massive hornets nest that was in my…read morebackyard. My kid plays right under it and we didn't notice and called them right away. They were super busy and still were able to squeeze us in. I'll use them for all my pest control needs.

Samuel arrived on time and immediately began to assess our property's vulnerabilities to rat…read moreincursions. he took the time to listen as I explained our history with pest control and responded with a variety of solutions. he explained the pros and cons of each solution and how they work in the short term and long term to manage and reduce rat incursions. Samuel was professional, courteous, and efficient with our limited time. recommended!

We've had a problem with a rat for a minute; this POS made a hole in the wall and when I tried to…read moreblock his only entrance spot he started chewing on the wood I used to block it. I called MMPC and they sent someone within a day (there was a snow problem in NYC so they ended up not being able to come on the same day, otherwise they would have). Anyways the issue was resolved in like 6 hours. So great.

We have used Jerry since 2018, which should tell you something about how we regard him. He comes…read morewhen he says he will, does what he needs to do quietly and efficiently, and charges fairly for his services (which are always effective). Highly recommended.

Jerry is a gem! Called him in the morning with an issue, he responded quickly and took care of the…read moreissue at hand within hours. Very happy customer I recommend him to everybody.

I being a costumer for Spot Pest Control for a while and when I have any type of issue I call the…read moreoffice and Lorie handle it fast and of course send the best Tech to handled the issue. I was very please and satisfied with the above and beyond service of One of their Tech Edwin. He was amazing finding the source. He was very professional and tooked care of the issue of my properties. I recommend this company they are completed great staffs in the office and their techs are great workers. Thank you All for your great services. Australia Castellanos

They never showed up. I spotted a Bowco truck passing by and called the number on the side. They…read moredid a good job. On the Spot might be great, but their communication is poor.

If you have any kind of pest problem, Advantage Pest Control is the company to call. I've used them…read moretwice--once for a persistent raccoon living on the side of my house and another time for a hornet's nest in my backyard. The hornets nest was an immediate problem and they came within an hour of my phone call! Both times, they delivered fast, efficient service with great customer care and a reasonable price. When the hornets came back, I gave them a call, and they returned to spray again free of charge! That' kind of service is hard to find! Rick Brill, the owner, truly goes above and beyond to make sure you're satisfied! I 100% recommend them.

Amazing service!! We had a woodpecker attacking our house and Caesar came out and patched us up!!…read moreEasy peasy! The customer service is EXCELLENT and communication is fantastic!! We will definitely stick with this great company! Quick, efficient and a great value!