Despite all the ify reviews I have seen on yellow pages and other sources about this tanning salon, I decided to give this place a go this past weekend. But I can only speak for the salon itself.
I went on a Saturday morning which wasn't as busy as I thought and upon entering I waited just a few minutes for service. There was only one employee that was out on the floor but she was like wonder woman doing everything she could to accommodate those in the building. She was very very nice and explained everything to me down to a T, from the prices of the sessions/memberships, to the differences of beds. She even took the time to tell me the prices on almost over half the bottles of tanning lotions. I would like to think her name is Jen (I believe she only works in the mornings). She was very hospitable as she explained how the bed worked and (my next session) she even asked me how that previous session was, which was thoughtful. She didn't act as if she didn't want to answer my questions, but she did it willingly and not in a smart alic way (which I have gotten from other tanning establishments) The appearance of the salon itself is no beach but was clean and has a different feel from the laundry mat as it should.
Only things I would fix/change about it would be that they could have extended hours in the evening, even though they are 7 AM -7 PM, I don't think 9 would be such a stretch considering that the laundry mat itself doesn't close until 11 PM. They should probably have one more beds of the classic, since it is the most popular bed and it could cut the time on patrons waiting. The last thing would be that the website be changed to an ACTUAL Super Wash and Tan of Delaware, Ohio website. As of right now they have superwash.com as their website, but it's a website for a car wash, hopefully that gets changed soon because it can be helpful to potential customers to see what they offer. Other than those it really is a nice establishment, soon I would have to try their sister store on Sunbury road. But thank you Jen, you really made the experience nice, and whoever says customer service isn't important, they are on that BS. read more