Despite warning reviews, I needed a car wash and this place was convenient to my location... I…read morepulled up & an attendant was stationed by the intake/electronic cashier/car wash option station ;). It was early morning but I couldn't help but feel bad for her standing in the sun & heat. She greeted me immediately & was friendly and prompt. I got the $20 car wash despite said bad reviews. I had driven about 600 miles & bugs were obviously pretty caked on my Jeep so I figured I better go all out in my wash... I mentioned the layers of bugs from the long drive & she marked my windshield w a neon yellow or green dry-erase marker. **I noticed as I pulled away that she didn't hesitate to disinfect the screen I just touched. *VERY COOL, Mr. Carwash!!** I went through the first time and the bugs were still caked on the front-end bottom portion of my vehicle when I stopped to review it. There were also SEVERAL spots that surprisingly hadn't been touched at all during the wash: rear window was still filthy & untouched at the top of it, most windows still were dirty in random spots, the side panels were still dirty as well. Unhappy with the lack of results, I pulled back around to the entrance & showed the girl the bugs & explained the other problem areas. I appreciate she was very quick to amend the situation & typed in my wash herself on the screen and then walked back behind her to the little office area, I suppose to override my re-entrance... she marked on my front windshield again (ineligible to me) and radioed to the actual washing attendant who then pre-sprayed & scrubbed my front-end & windshield as quickly as humanly possible again... again smiling, friendly, but efficient - I came out the second round with the same issues but didn't have time to revisit this cycle. Overall my Jeep was much cleaner, obviously. I feel firmly that for $20, my truck should be bug free & without so many dirty areas on the body panels & most all windows after the wash. You'd think that would be physically impossible with that crazy cool car wash!

I went to get a car wash today and figured I might as well get the membership. I went through it…read moreand noticed it didn't even get the bugs off my windshield.. I went through a second time and it still didn't... I'm hoping next time it'll be a better experience.. Definitely not worth the $26 dollars a month to go to another car wash to get my truck clean..

This was after the car wash and me trying to scrub off the poop myself. The manager said I'm sorry…read morethere's nothing we can do you can pay to go through the higher level car wash. I asked if I could just pay the difference and she said no. I definitely expected this to look better after paying $10 going through the car wash.

Be careful going through this car wash as this happened to my wife's car as she went through and…read morethen are denying any responsibility because they're saying it's from previous damage...which it definitely was not from any previous damage because there wasn't any previous damage.

Truck was not even clean when washed. Windshield still had dirt an bugs on it. Front end and…read moretailgate still dirty. She'll polish and tiresome add on is a joke. Will not return to this car wash. I'd rather do it myself than pay to have it washed then it come out looking half assed.

I've been there more than a few times and I'm not sure why I keep going. I usually end up cleaning…read morethe inside of my car myself afterwards. I suppose it gives me a good place to start. The worker who takes my money is usually friendly. The ones who take my keys are normally kind. However when I come out to pick up my car in the front, there are usually several spots still dirty on the inside. I honestly wish there was somewhere better nearby. I did ask them to clean a few spots a bit better next time and they didn't seem interested and kept talking to the other worker next to them. I know I could do it myself but I pay to do the drive through so I figured I should get a good service on the inside too.

The quality of all locations in Abilene have gone to shyt!!! The bug stuff you spray never washes…read moreoff and is starting to ruin the front of my car. The back of my car never comes clean. I see other car all over town with the mister clean stickers and the backs of their cars are gross! I will be canceling my membership this month. The vacuum cleaner work horrible as of late. I am done giving second chances. Staff never guides in half the time they are tand just lets your tires rub all over the metal.

You know ... I looked at the reviews for here and dang.... Literally how do you get a 2 star?!?…read more Our only complaint is that the person that sprays your car down before you go into the drive through is hit and miss. That should be a given every single time. I feel that if that is done every time their ratings would go up. It is a decent car wash for the price with free vacuum.

Customer service was exceptional! Garrett and Justin went above and beyond. My car is spotless…read moreinside and out. I highly recommend this business.

Not pleased. After washing my Grand Cherokee after spending winter in Pennsylvania I decided I'd…read moresplurge on a full detail rather doing it all myself. The text confirmation had me booked for a large truck/ van/ 3 row SUV. My grand cherokee is a 2 row SUV, so I'm not sure why I paid the same price ($350) as an Escalade, but whatever. When I dropped it off I showed her the problem areas on the bottom of my rear doors where rock salt had really done a number over the winter. She told me there's a few different things she can try and if she has a hard time with it she'll give me a call. I didn't get a call. In fact, I called them twenty minutes before closing to check the status and was told it was done. I go to pick up the Jeep and we both approach the vehicle together and the problem areas look exactly the same. She told me it looks like it's etched into the paint and they can try a paint correction for more money ($150), but can't do it for another 9 days. What happened to trying a few different things? What happened to giving me a call if that didn't work so I can approve trying something else? I do take responsibility for misunderstanding what a full detail includes, although it was never explained to me by the shop aside from saying "full detail inside and out." I was under the impression they would be cutting, polishing, and waxing the vehicle. The reality of it is they wash the car and apply some sort of quick detailer spray. It's basically a glorified car wash for hundreds and I would have never agreed to pay that had I known this beforehand. And to top it off, it wasn't even a very good car wash. The inside of the windshield looks awful, there was tree sap spots still on the paint as if no effort was made to remove them, the lift gate jamb wasn't cleaned at all, and the windows were still wet when I drove away leaving water marks on them and the doors. When leaving I scheduled another appointment for 9 days later for them to work on the problems spots on my 2 doors. After I got home and looked everything over I decided that I would be nuts to spend additional money, bringing my total to $500, for the quality of work that's done here. I pulled out my DA polisher, some ultimate compound, polish, and wax and did the doors myself. I was able to get the tree sap off with a little bit of goo gone and 5 minutes of effort. Lesson learned: If you want something done right, you do it yourself.

Expensive AND worthless. $14 for a mid level car wash and…read moreit couldn't even get bird crap off the car. DO NOT WASTE YOUR MONEY HERE

Neither side washing spindles touched the vehicle. Several vertical spindles operational. Soap not…read morewashed off. DO BETTER.

Jack's is your typical convenience store, but very nice and very clean. Some really nice people…read moreworking here. I don't go in convenience stores much, but I do like a cheap, hot cappuccino. Their machine is never out of order, and they always have some of the good flavors. The almond joy and the English toffee are my two favorite flavors. You should try one! Anyway, nice store, nice people. Feel free to stop!

I always get my gas here since we don't have a shell in Abilene. Good gas and good beef jerkeyread more

This location for being just build totally sucks! None of the brushes touch the car. I have come…read morehere two day in a row and my car looks dirtier after. The driveway is crap too

We have been members of the Mister Car Wash for several years now. We were very glad when this new…read moreone opened. It's perfect on the way to work or leaving work. They also have free vacuums. The staff are very nice and they even spray some stuff before you go in to help get the bugs off. They didn't come completely off... but it definitely helped!!!