We've been a customer since 2009. They do a wonderful job cleaning windows inside and outside. They…read morealso clean the large mirror and chandelier. Matt and his wife are pleasant and we look forward to catching up with them when they come. They always show up on time and communicate well. And another plus is they're fellow Penn State alums!!

We called Matt on 6/7/13 to have them clean 4 second floor windows. Matt stated that he can come on…read more6/10. It turned out to be raining on 6/10 so it was rescheduled for 6/14 after lunch. By 2:30pm, when nobody showed or called, my mother called and left a message for someone call back. Around 4pm, received call back from a woman (his wife?) stating that they were backed up. The woman asked "Do you want them cleaned or what?". Matt showed up around 5pm in his little red car with a ladder on top. My mother asked why he was late and his response was "Do you want them cleaned or what?". He cleaned two windows and then up and left without even letting us know that he left. We found out when my mother did not hear any noises and went to look outside and discovered he was gone. We called on 6/15 and left a message for him to call back. No return call. We called on 6/17 and left a message for him to call back and again no return call. As of 6/27 we have not heard from Matt and the job is still incomplete. ________ 6/30/13 Hi Everyone! Here is an update..... Rec'd call from Matt yesterday in response to a complaint we filed with the Better Business Bureau. We had a rather comical, heated exchange which included Matt being dumbfounded as to why a businessman needs to call his customer when he is going to be late. Matt then indicated that by my 75 year old mother questioning him on this matter she was being rude and demanded an apology from her. (How dare a customer expect responsibility!). A little respect for your elders would be nice. Yet, when I asked him if would wait that long for a plumber or electrician at his house he had no response. When asked why he left the job after only cleaning 2 of the 4 windows and not telling us that he was leaving, he stated that he just didn't want to. He then proceeded to tell us not to call him again and slammed down the phone. Very mature, huh? Oh, and also, Matt indicated on the phone that he was in business over 20 years, his website says 15. ATTENTION ALL NEW JERSEY FOLKS OUT THERE. Matt also went on to ask where we are from. When we stated "New Jersey" he stated "of course". Am I detecting a little prejudice on Matt's part. I'm NJ born and raised and proud of it. How about you?

This is the only place you should be buying your paint, stain, and painting supplies. Whether…read moreyou're a professional contractor or a DIY homeowner, you'll get outstanding value, top-quality products, and knowledgeable advice every time you walk through the door. Not sure which color to choose? Don't be afraid to ask! The staff is incredibly friendly and helpful and will guide you in the right direction to achieve the exact look you're going for. Their expertise, customer service, and willingness to help set them apart from the big-box stores. I highly recommend them to anyone looking for quality products and expert advice.

Professional supplier with good old fashioned customer service, we highly recommended this paint…read morestore. They went above and beyond for us and we'll be back.

friendly staff and great quality work. Hired them for a roof redo and it looks great.read more

Very expensive. Hundreds for one piece of 20' gutter installed. Definitely get other quotes.read more

I can't say enough about these guys. They made our whole house sparkle and exceeded our…read moreexpectations by a mile. We live on a steep hill with the back side of the house sloping sharply towards a small creek. They used very tall ladders to get to ALL the siding. They cleaned the porch including all the tubular wasps nests built in the grout of the stone walls. They took down the remains of a huge hornets nest. They under estimated the size of the house but stayed with their very fair original estimate (we gave them more). We will be using them again next year.

We called Luke at Berks, Powerwashing ,received a quote which we accepted. Then we set up a time…read morefor him to do the job, we waited three weeks for the job to be done, the day it was supposed to be done we made sure we were at the house and waited for him, he never showed up, then sent us a text saying he ran out of chemicals for the day and would not be able to do the job. We the next day. We waited at the house again. after we text him several times he finally text back and said he could not do the job that day again and said he had a full schedule and we would have to wait another 3 to 4 weeks to get on his schedule. We would not recommend this company. We followed up with another company. They immediately called us and we got on their schedule within five days. I hope they actually show up.

Decks Decks Construction did a fantastic job building our handicap ramp to allow us to stay in our…read morehouse longer. Mark and his crew were great to work with and would highly recommend them.

We hired him early June for a deck to be done in July. Never showed up no communication and dose…read morenot return calls. Had to cancel the work since he kept pushing the date to start. Then he had the gall to charge me a $400 restocking fee for wood that was in stock at home depot. Do not hire

We chose Martin's to replace many floors in our home. From sales to installation always very…read moreprofessional. We also had tile installed in the kitchen and bathroom. Absolutely beautiful! Can't wait to have them start our next project!

The staff is friendly enough, but the results need a lot to be desired. We used Marin's Flooring…read moreto clean our carpet and to clean and seal the grout in our foyer. 1st thing: the cleaning left some small spots throughout the areas which were cleaned 2nd thing: While cleaning the carpet in the MBR, they chipped a corner post of the bedframe (It is a dark frame, but totally noticeable..... I can cover that up to conceal the worst of it, but were never informed of it.) 3rd thing: While cleaning the grout, some of the grout was blown out and we were told someone will be in touch real soon to take care of patching the grout. I never heard anything back from them, but after about 2 months I thought I would look at their flooring for an entire small home and reminded them of the repairs which need done. They said they did find it on file and will take care of it. It is now at 2 additional months and have not heard anything from the store to try and rectify the problem. Nice enough personnel, but terrible service . Respectfully, Dennis B.

Their new store is well designed and supplied with a great selection…read more We used them recently to select and purchase Wall Paper for an accent wall. Rhonda was very helpful in ordering samples and being very responsive. I would highly recommend them and they have three locations.

The Grauer's staff is very friendly and helpful. I am pleased with the service and knowledge I…read morereceived. Bob, the store manager, is knowledgeable with paint and home repair. I would definitely recommend this store to anyone with painting and decorating needs. Thanks Grauer's of Lititz!

Absolutely incredible experience. The quality and diversity of the products offered was…read moreexceptional. The pricing was extremely reasonable. The customer service was from the past, like the golden era of the 50's, when companies actually cared about their clients. I would have a hard time expressing in a few short paragraphs how AMAZING the customer service was. We LOVED the finished product and the polite, kind and knowledgeable individuals they sent to do the work. Extremely easy going, hardworking and well spoken gentlemen. We felt extremely comfortable with these people in our home and actually became very good friends with several of them. They did extensive remodeling for us. Two entire floors of vinyl and carpeting as well as two major bathroom remodels. The attention to detail and follow-up were seriously like customer service we had become NOT accustomed to in todays day and age. WE HIGHLY recommend this company. In fact, we have already referred several friends and family members. In a world of fly by night construction and flooring companies this one stands WELL ABOVE any of the others we have dealt with. Seriously we interviewed at least eight companies. Thank goodness we chose Alweins! Just fabulous!

I can't say enough good things about this store! Susan did a wonderful job in helping us select…read morecarpet and luxury vinyl for our one-of-a-kind finished basement. The installation process was so easy and Jimmy and Chris did an exceptional job! They were very careful and worked perfectly around our stone work and wood work. We were also very comfortable with them in our home. Definitely recommend this team.