I brought in one wheel to have the tire changed. One wheel, that I had already take off and brought…read moreit directly to them. 2 hours later and the third time of them saying "we're starting on it now" still not done. Would've been a lot less mad had they just said it might be a 2 hour wait. What's the point of scheduling an appointment if I'm stuck waiting 2 hours anyways

Worst automotive I've ever been to! Would've gave them 0 stars if I could. Came here right at 8am…read moreand didn't get all four tires installed till after 4:15pm!!! No sense of urgency whatsoever. Management doesn't care either. Last time they get my business!!!

I've now been here 3 times for my oil change and service has always been superb. I live that today…read moreupon checking in the service member provided me a complimentary water. Tip: always check their website for coupons. It's a great way to save those dollars.

I can guarantee you I will continue to do business with this location, the amount of respect and…read morecustomer service these guys had made me take the time out of my day to give them a good review, I went to 5-6 different locations in Florida from Sarasota to Lakeland and fort Myers's but this location tops them all, Vince and Lawson where the guys who worked on my vehicle on Sunday 2pm Stephen . Y

Had 2 experiences here 1st a simple oil and filter change which was seem less, but he second today…read morewas a screw in my tire. Hands down Ricky and Carlos were the best of the best. They not only took my car in to fix the tire within an hour of close but also took better care of me on the financial end. Top notch establishment here hands down!!! Once again thank you to Ricky and Carlos and whoever worked on my Toyota Camry y'all are top notch people, much Love!!!! Highly recommended!!!!!!!!

I had a piece of metal find its way into my driver side rear tire. I put the spare on and drove the…read moretire down to good year. Luckily the puncture was far enough away from the sidewall they were able to patch it from the inside, now the tire is good as new. I've used this shop multiple times for multiple reasons but I always get honest and upfront answers as well as impeccable service! Its awesome having a reliable shop so close to home when it matters most!

if you, my nephew car would not stay running so we contacted this company here and after everything…read morewas and done, he charged my nephew $2000 for a CV joints, control, arms, and tire not why the car would not stay running I continue to ask him, what did you fix on the car why it would not stay running he spark plug and tuneup. I said that does not cost $2000 and so he says well I told him he needed joints and all these other things so he told me to fix it and I said, sir, that was not what the car came in therefore and you should have it came in not all these extras so buy your beware because you'd send your car over they'll find any and everything to fix and overcharge you for it so beware company is shady.

My family has trusted Ray and his crew to take care of all our vehicle maintenance and repair needs…read morefor as long as I can remember. They even helped rebuild my fathers engine, transmission, and frame in his antique truck. They're hard working, christian people who are always honest and never hesitate to recommend solutions, especially if it can save you a buck or two. Will continue to use these guys for years to come and would recommend them to anybody in need of quality service in the greater Bartow and Polk County area. Sincerely, Brad Clark

Very quick and the guys were super kind! Very helpful and did the best for my car. Jared is very…read moreprofessional and will be real with you. Worth it to have them look under the hood.

They are very friendly professional and Efficient…read more I would return again My service was fast

Fantastic Service! Chris is very responsive, friendly and professional. Problem solved within 2 hrs…read moreafter contact! Absolutely will recommend any and all who need assistance

Chris arrived at the time he said he would. Was very reasonably priced. Completed my brake job in a…read moretimely manner. He was very polite and professional. Will definitely use again.

We've bought 5 cars from them. We purchased a brand new 2023 Jeep Wagoneer on 8/14/23 and we've had…read morenothing but issues with it. Every time we take it in it's a bandaid fix until the next time. The most recent being this past week. My Wagoneer started shutting off while driving. They say it's only the battery and replaced both batteries. Yet this is the 3rd set of batteries in 3 years. One person claims that it's bc we live in FL and the heat is bad on the batteries, yet I've never experienced this before as a Florida native, and the other flat out said it's a known issue but yours doesn't have that. Roy was extremely rude and condescending when he talked with me, I'm guessing bc I'm a female and then got defensive when my husband called back. He told me WHEN it happens again then bring it back and we will run a full diagnostic on it...he refused to now and when my husband asked to speak to Arsenio the service manager he either never passed on the message or he didn't call either. Roy didn't look up our service record and claimed that the car has never been serviced there nor did we buy it there and basically called me a liar until I asked to speak with someone else. Then miraculously he found it. We used to love Thunder, but they've proven it's no longer about the customer, especially the loyal customers so we will never use them again. Think twice before going to a dealership that a) refuses to get to the root cause of the problem and b) treats it's customers horribly like they're an inconvenience

I bought a used "broken" truck, and the dealership went beyond measure to hide this with masking…read moreissues and not sharing that information to close the deal. Be cautious of any AS-IS deal here. It might be a mechanic special without being told it's a mechanic special. Don't let them tell you it's an AS-IS because it's just a used work truck, not because there's a major flaw to it. This business is dirty and will take great lengths to hurt people. They don't care, and don't take responsibility either. P.s. if they tell you they will fix the problem, know this review is for you. They won't.

wonderful guys there. always helpful, have always had a great experience there over the yearsread more

I own a roll-off dumpster company, so downtime is never an option. When I got a flat tire, this…read moreteam really came through! From the moment I called, they were kind, professional, and incredibly efficient. They understood the urgency of my situation and got me back on the road faster than I expected. Their customer service was top-notch, and the technician was friendly and knowledgeable. It's clear they take pride in their work and truly care about their customers. I highly recommend them to anyone in need of tire service--you won't be disappointed! Dustin Sapp ADP Hauling

Great guy! Super knowledgeable and honest. He came right to my house when he said he would and…read morelooked at my car in detail.

I hadn't driven my car for over 18 months. The battery was dead dead. The fuel stale. Tires all…read morelow. I contacted T&S. They were great. Responded to my text within about 5 minutes. We scheduled the work at my house. They got it done. They were on time. Addressed all our needs, including doing an "all system" check and I took the car for a drive this afternoon. Yay!! Highly recommended!