Jon from Soho HVAC came highly recommended and he replaced 3 Ptac units in total. One of the units…read morewas not working properly and he tried to figure out the issue but it kept acting up. So he advocated for us with the supplier to swap the unit out for a replacement since there was something wrong with it. He took it upon himself to do the right thing and we really appreciate that a lot. Thank you, Jon.

After using two major HVAC repair/suppliers over a 7 year period which included many nonproductive…read moreservice calls, a new Ptac unit, a new sleeve, a new coil, a new thermostat , new sensor and various other attempted interventions for a leak in the system, none of which ever resolved the actual problem. Finally, by chance I got hold of SohoHVAC and John spent time discussing the issue in detail with me before he came to diagnose in person and when he did come he fixed the issue in no time at all, as what he originally diagnosed was the problems so he came prepared. He is a straight shooter, extremely knowledgeable, and fairly priced. I am so happy to have this issue resolved after all this time and thousands of dollars later, it's truly amazing. I obviously highly recommend this company and will use them again.

Loved my experience, my old Friedrich AC units were not working properly and they were able to…read morequickly tell me what the problem was and bring + install two new units the very next day. They were super responsive and easy to get in touch with during the entire process. They also were already familiar with my building so they knew how to navigate the building rules as well. They also guaranteed a 2 year warranty on the new units. Highly recommend!

Highly recommend. Friendly, knowledgeable service. Suggested reasonable alternatives, and actually…read moresold me a size smaller than what I had originally thought after taking room dimensions and educating me on air conditioning. Grateful for the info and that i listened. Did not try to upsell me or take advantage of my lack of knowledge.Assessed the condition of another machine and they recommended waiting until the Spring as Summer almost over!

Efficient and knowledgeable service- always on schedule- very professional and neat- highly…read morerecommend!

Edison installed a new furnace in my home - to the tune of $7,100 - and the technicians didn't set…read moreit level. Within a couple of months the drip pan for the air conditioner over flowed and caused water damage in the basement. I had to throw out a carpet, remove the linoleum flooring and clean up the black mold that was under the flooring. Edison sent someone out 2 weeks after I reported the incident - with black mold I couldn't wait for them so I had to clean up the mess myself. They looked at the pictures that I took and said they would offer annual service for 2 years to make up for it. That was MONTHS ago and I haven't heard a peep from them. Shop around and find someone more reputable then Edison.

Our first service was an annual boiler maintenance. We agreed on price and the tech was timely and…read moreperformed the tasks capably. During the job, we discussed that we were also converting to gas and were looking for a tech to complete it. Once again, the tech, Brent, advised that they also perform such tasks. He assessed the distance and the destination inside the house for the gas appliance and agreed on a price for the work in the near future. We called him back shortly thereafter to begin the process. He always provided the receipts for the parts purchased, which was helpful when there was a necessary price increase, still within budget. We could follow the trail of receipts! Brent completed the pipes and advised that we get the city inspectors and gas co to finalize the connection. He was able to pressure test and also installed the new gas stove. Will recommend and will use in the future. Plus, he's very personable and offers practical suggestions during the planning process!

After nearly two weeks without upstairs AC in the middle of summer, I can honestly say Sam's Air…read moreControl turned a stressful situation into an outstanding experience. I first want to recognize Steven, who was the reason we chose Sam's in the first place. We had another contract signed with a larger company, but after meeting Steven, his professionalism, honesty, and the way he treated us like family gave us the confidence to cancel that contract and move forward with Sam's instead. He took the time to answer every question, never made us feel rushed, and genuinely wanted to make sure we were comfortable with our decision. Installation day only reinforced that we made the right choice. A huge thank you to Oleh and Stas!!! These two are true professionals and masters of their craft. From the moment they arrived, it was obvious they took pride in their work. They were incredibly knowledgeable, meticulous, and thorough throughout the entire installation of our new Trane air conditioning system. Every detail mattered to them, and it shows in the quality of their workmanship. What impressed me just as much was the respect they showed for our home. They worked cleanly, protected the work areas, cleaned up after themselves, and took the time to explain what they were doing along the way. They installed both of our Nest smart thermostats and room sensors perfectly and made sure everything was working exactly as it should before they left. Even our dog loved them, which says a lot! I also want to recognize Anton, who reached out the morning of the installation to answer a few last-minute questions and later called just to check in on how everything was going. That level of communication and follow-up is rare these days. He explained everything clearly, was incredibly genuine, and made us feel like we were more than just another job on the schedule. What stood out most throughout this entire experience was the people. Every person we interacted with cared about doing the job right and making sure we were happy. That kind of customer service is becoming harder and harder to find. Sam's is fortunate to have employees like Steven, Oleh, Stas, and Anton representing their company. They have earned our trust, and that's something that can't be bought. Thank you for treating our family with such care and for turning what started as a frustrating experience into one we can genuinely feel great about. We'll absolutely be returning to Sam's for any future HVAC needs, and I'll gladly recommend them to anyone looking for an honest company that stands behind its work. Referral is the best compliment I can give, and Sam's has certainly earned ours.

15 months after installation system is dead 4 technicians replaced transformer and circuit board…read moreand would stop working never got to the root of the problems. Brought in another company and the whole wiring was done incorrectly. They never addressed the issue and kept charging at $343 an hour for labor and said I needed a new furnace labor cost $2200 new company rewired there incompetence. No customer service response no manager just after money . 30 days later and no response from management. They advertise as family but there just predators . Scams air control buyer beware . Everything is great when you get a new unit and it's running for 15 months and goes out. They sell brand names from middle men at dirt prices. Make there money on installation. And then good luck to the customer. I did my homework you should do too before getting into a money pit with Scams air control

I have always had a really tough time finding a reliable company to service and/or fix my hvac unit…read morein New York City. Every time i call, the owner Nick is responsive, friendly and honest. He shows up when he says he will and is very affordable. I trust this company and refuse to use anyone else!

These folks do not stand behind their work. The repairs last for a little while and then break down…read moreagain, after the warranty has ended. Prices are random and inconsistent. They try to sell new AC units, rather than repairing existing ones that have lots of life left in them. It seems that doorman at different buildings recommend this company for $ome reason. :-(

I Highly recommend Ralphie and Ronnie. Honest, hardworking, and professional…read more They replaced my Central AC and did an amazing job from start to finish. A+ all the way!!

I booked an appointment with Ralphy's to get my water heater serviced. Date and time were confirmed…read moreby the company but they never showed up. I even gave them a call day of appointment and no one picked up. Even setting up this no show appointment was a hassle. When you call, they never picked up. I opted to texting them and even through that method, it took them forever to respond and confirm an actual appointment date. Avoid this company. If they can't even book and follow through on appointments properly, why even trust them to service your home.

I can't say enough good things about Royalty. The central air went out in our apartment and I just…read morelucked out that I called their number (actually the 1st business I called said they couldn't do emergency service because they didn't install the system). Even though I'd never used them before they got to us in about 2 hours and fixed the issue in another 1/2 hour. Like the other comments Jay's really good at explaining what was fixed and things we should keep our eyes on. He is just incredibly efficient and knows exactly what he's doing. Would recommend him 100%!

Jay is the best. He's been repairing my units for years. Excellent diagnostician. Another company…read moreinstalled my units. They did a bad job. I'm sure Jay and Royalty would install properly from the beginning.