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Super Discount Store

4.5 (2 reviews)

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Family Dollar - Dedham Family Dollar -- 216 Bussey Street, Dedham          Interior

Family Dollar

(7 reviews)

$$

4/19/2025, my husband, daughter and I went there for a few things. 1. The store is disorganized,…read morethey are very all over the place and things seem to be left in piles waiting for someone to come put things away in isles. 2. They are short staffed, there's always a long line. 3. Customer service from this ONE lady was terrible, she was rude, not pleasant at all. We purchased a good amount of items and after she scanned them all she looked at us sort of dismissing us. We asked about bags and she said "you're supposed to pay for them...5 cents" and we said, "ok, we will.." she put most of the heavy things in a brown paper bag and proceeded to move the bag closer to us letting us know we don't have to pay, we can go ahead and leave. Very distasteful, she never offered us bags to begin with, how is one to assume the bags are available only if you are paying for them? Why did she assume we were going to carry all of the items by hand to the vehicle? She could have at the very least offered bags given the amount of items we had on the counter. Because of people like her, companies like Family Dollar lose customers.

Family Dollar can be such a great store when you combine their low prices with coupons and store…read morepromotions. While this particular location may not be the most appealing from the exterior (way down in the ditches of East Dedham), it serves a purpose and need for the area. I really like it since it's the only one in the area... I would have to drive into Boston to find another one if I desired. Anyway, the Dedham location sits along the east side of town on Bussey Street. The store is located on Bussey, but is in a space situated below street level, with a ramp leading down. Whenever I tell people about the store, I call it "the basement store". Yet, don't be scared to stop by. The store itself doesn't draw an ugly clientele, and there really aren't too many people throughout the store at any given time. While it might not always be the most organized or clean, it's good enough for a cheap, discount store. This store is large for a store of this type, with thirty two aisles precisely, and has a large section of everything from seasonal items, to food, to clothing (not the best thing to buy here, but they still have it), to cleaning, to storage, and so on and so on. Prices are consistently reasonable, and it is always a better idea to stop here instead of CVS down the street if you're looking for a better deal on essentially anything. Make sure before you come here to sign up for the rewards on their website and clip coupons to your account, then when you go to checkout you put in your phone number and the savings all get taken off. While the e-coupons don't work at other places, Family Dollar is one place that all the coupons have just worked. Staff are relatively quiet, but friendly typically. All in all, it's a good discount store, and the only one in the area. 5 stars.

Super Discount Store - discountstore - Updated May 2026

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