The technician arrived much later than he said he would, he asked to be paid in full upfront, and…read moreused what appeared to be used parts. In addition, he did not complete the job and our dishwasher is still unusable.

Had a dryer with a bad bearing. Chris came out and took a look. He greased it and put back together…read morefor me. He gave me options, was very professional and highly skilled. Appliance Tech of East Texas LLC has my business!!!

"The ones that work."…read more That pretty much sums up my experience at Midtown Appliance. I am new(ish) to the area and was in need of a washer and dryer set for my new home. Price inflation and chip shortages made me fear that I was in for yet another headache in shopping for major appliances. I didn't need a gleaming new appliance set, just something simple and reliable, ideally name brand, that wouldn't break the piggy bank. Well, that's what I got. Dad and I just hooked up both units and they work just fine (after swapping out a rubber washer on one of the hookup hoses). Consider this: All the chips, sensors and computerized stuff has made appliances both more expensive and more complicated to repair. Midtown Appliance seems to have more of the older, mechanical models and doesn't mess with the touchy, wonky technology. It makes sense.

they have a 30 day warranty. the fridge that I bought from them lasted 33 days before giving out…read more Owner was very short on if anything could be done and wouldn't work with me at all.

Great Service from Scott. He came out the next morning and worked around my schedule. He diagnosed…read moreand explained what my issue was with the refridgerator. He was in and out in about an hour and had me leak free quick. I would highly recomment East Texas Appliance Repair!

Scott texted to remind us of our appointment the day before and the morning of our appointment. He…read morewas very professional and was able to fix our gas stove. Great guy and great affordable work. Thank you!

Store manager steve had assured me that if I purchased at retail price ($900) they would price…read morematch upcoming sales price and still give me free delivery. They would price match but would charge me $75 for delivery. Spoke with manager on duty and salesman who confirmed the convo Wouldn't honor their word - told me I could pay the additional $75 or take my business elsewhere - I took my cash and went to Lowe's- suggest you consider doing the same.

I can't believe it took us so long to find this store!! We needed all new appliances for the home…read morewe are renovating, and we are sick and tired of shopping at Home Depot and Lowe's (these stores have just become dumping grounds for dirty displays and lackluster customer service). We worked with Newt Partridge and he coordinated everything for us. The appliance department is easy to shop and Newt knows his stuff. Ask for Newt-you won't be sorry!!

I had a great experience at Don's TV Appliance Store. I recently bought a flat screen TV and was…read morevery pleased with the service and selection available. The staff was friendly, knowledgeable, and helped me find exactly what I was looking for without any pressure with a great price. They took the time to answer my questions and made sure I understood my options. The store had a great variety of TVs to choose from, and everything was well organized. Overall, excellent customer service and a smooth buying experience. I would definitely recommend Don's TV Appliance Store to anyone looking for quality appliances and electronics.

As of now, we've purchased both a Whirlpool refrigerator and a Frigidaire gas range from Don's. We…read morereceived excellent service both times. The salesmen were both professional and of great assistance in helping us choose the best appliances for our kitchen. In both instances, we had the appliances deliver and installed by Don's. The deliveries both went smoothly and the technicians were knowledgeable and helpful in getting us familiarized with both. We will definitely return to Don's for any future appliance needs we may have!

Their service was great. Nice customer service in the store and you can tell the driver are well…read moretrained. Will look forward to doing business again.

Long random story, but was driving through Tyler on the way back from East Texas and a piece of…read morerubber under my car came detached and started rubbing on the ground. I was in front of their store and went inside and the guys in there were wonderful to me and helped fix my car or at least fix it enough for me to make it make to Dallas. If I need to rent furniture, I would be tempted to go all the way to Tyler to get it from them. Many Thanks!!

Jedarien and 4-5 employees in the appliance section were helpful, friendly and efficient…read more There was no line, even on a Saturday afternoon. Never going back to the chaos at Lowe's again.

Went in to get a few items. Went through self checkout, and the 1st item triggered the machine…read more"Customer needs assistance". While the machine repeated over and over"customer needs assistance" I turned and seen two employees chatting. I did not interrupt, after their short conversation, they continued to ignore the repeated call from the register. I eventually left the items I had on the register and walked out. Usually I found the service at Home Depot excellent however this incident lower my opinion.

I gave him a call on Monday. He said he would be able to come between 2PM-5PM same day no problem,…read more4:43PM he texted saying that he was running behind but could come a little after 5. My daughter had her first volleyball game so my husband stayed home to wait on him to arrive, at 6:29PM he sent a text saying that he was not going to make it but could reschedule for tomorrow. Not only did we wait ALL DAY but my husband MISSED OUR DAUGHTERS GAME BECAUSE OF IT AND HE DIDN'T EVEN SHOW UP!!!!! so TODAY is here I have texted and no response after again I have waited ALL DAY!

if you need prompt knowledge help Jr is your man. I called about my washing machine and he could…read morecome out same day. part came in and he was back and back together in less than 30 minutes. its great knowing there are reliable people when needed.