Mr Kenny was awesome setting us up with a stove! They even helped us load it up. We drove all the…read moreway from Nacogdoches and was extremely satisfied!

Absolutely terrible business. They are friendly and professional only until they get your money. I…read morepurchased a washer and dryer from them, and the dryer has not worked properly since day one. I was told I had a 30-day warranty and that they would either repair or replace the dryer, yet they continuously failed to show up and kept giving excuse after excuse. I had to repeatedly call, stop by in person, and practically beg for assistance, only to be met with rude behavior and blame-shifting. Instead of taking responsibility for selling a faulty appliance, they tried claiming the issue was somehow my house, despite there being no clogs or problems with my setup at all. This business clearly does not stand behind the products they sell or the promises they make. Save yourself the stress, frustration, and wasted money. Take your hard-earned money somewhere else and deal with a company that actually values its customers.

They are so nice! American made appliances . Great service. Great to talk with. Greatly recommend…read moreto friends and family. I will say if you walk in there "all entitled," you will get what your entitled to = being treated just as you treat others.

The technician arrived much later than he said he would, he asked to be paid in full upfront, and…read moreused what appeared to be used parts. In addition, he did not complete the job and our dishwasher is still unusable.

Had a dryer with a bad bearing. Chris came out and took a look. He greased it and put back together…read morefor me. He gave me options, was very professional and highly skilled. Appliance Tech of East Texas LLC has my business!!!

I love Blake Furniture! I shop there for all my furniture needs. They are friendly and finance in…read morehouse!

Great prices and customer service! They are also very quick to deliver. No issues at all!read more

Man I hate Mondays.... but Tina made mine better!…read more This weekend I ordered siding, concrete and some small items from the Pro Desk in Longview. I got overcharged a little and noticed it after we'd left. I figured it was a simple mistake and, after talking to Tina, I found that there are 2 SKUs on cut merchandise. The guy scanned the wrong one. I had a pic of the "Cut Merchandise Ticket" showing the length and the ticket with the charge. She said I could come in and get the refund. I told her it was difficult to say when since I'm an hour away. After some magic she got me fixed up. $25 isn't a lot in the total, but every penny counts! What I didn't tell her is that I am a 100% disabled Veteran and it is a chore to get a ride coordinated. That played no part in this conversation, although HD is very Veteran friendly, unlike some other big box stores who took away our discounts. She fixed it because it was a customer issue, simple mistake, I had a picture of everything, etc. This is great customer support and service. It is primarily for the customer support and dependability that I do business an hour away instead of 20-25 minutes at an unreliable store who doesn't care how you're treated. As a note, if you have an issue but have not provided HD an opportunity to fix it, you should do better. Everyone makes mistakes, so give them a chance to fix it. Just my 2 cents. worth less due to inflation.

ISRAEL was such a helpful and well mannered young man. He had me in , cashed out and loaded like a…read morechamp . At checkout ANGIE walked me through setting up a business account and sharing the perks - had no idea I'm a woman in her late 60s remodeling and setting up my first business. It's great to know that there are Israel and Angie's out there!

Needed oven repair. Wasn't heating. Very prompt knowledgeable, quick. Really great service. Chris…read moreis very good!!

I called another appliance repair first, where the gentleman diagnosed my dryer based on my…read moredescription over the phone, instead of coming to my home and diagnosing it himself. He said it was the belt that needed replacing. He spent 3 weeks telling me he ordered the part and it was sent to some other town, he ordered again and was told there was no belt for my dryer in Texas. I called Victory and explained my dilemma, and Chris came to my home the next business day, diagnosed the real problem (not the belt at all) and was able to fix it on the spot. QUALITY SERVICE AND PROFESSIONALISM!

Ordering went okay in the store on Friday Was expecting…read moredelivery on Wednesday Delivered today on Monday Hopefully will work once unboxed

The worst customer service experience I've ever had. The two guys working at the geek squad were…read moreutterly inefficient and obviously did not care about all the people waiting on them. They spent about 30 minutes with each customer. I have apple care for my apple ear pods but didn't receive help. They were taking forever to do their work and were in the back cutting up and laughing while people were waiting. I will never go back in there again.

I had a newer machine that wasn't sewing right and my mother's very, very old singer that had never…read morebeen serviced. Donna serviced and fixed them both at a very reasonable price. She even fixed things on my mom's machine that I hadn't noticed. Fast friendly service. Highly recommend. I had my mom's machine looked at when I lived in CA and they told me it couldn't be fixed. Donna fixed it. Five stars!!!

She went out of her way to pick up my machine from my home for servicing. Every time I use them I…read moream more than pleased.

BEAUTIFUL!! Very high end pieces, many one of a kind custom pieces. I could buy everything in…read morethis store but extremely pricey. Nice selection of accessories as well. Very knowledgeable friendly staff.

From the owner: Gray's Home Fashion Gallery, located in Tyler, TX, at 2301 S Broadway Ave, is a premier destination…read morefor home furnishings and decor. We have over 30 years of experience in curating the finest selection of furniture, lighting, rugs, and accessories, making your dream home a reality. What sets us apart is our commitment to exceptional quality and personalized service. We offer a wide range of products, from modern to traditional styles, catering to diverse tastes and preferences. Our primary offerings include high-end furniture, designer lighting, luxurious rugs, and custom home accessories. We target discerning homeowners and design enthusiasts in the Tyler area and its surroundings. Our expert team assists in selecting products that elevate your living spaces, creating a harmonious and stylish environment. By providing top-quality, elegantly designed furniture and decor, we help transform homes into inviting, comfortable sanctuaries. We also offer custom design services, ensuring that each piece perfectly suits your home's aesthetic and functional needs. Our customers benefit from a seamless shopping experience, from initial consultation to final delivery and installation, ensuring complete satisfaction with every purchase. At Gray's Home Fashion Gallery, your home vision comes to life with grace and elegance.