The owner is absolutely right. My previous post (which was filtered, as I don't use Yelp very…read moreoften) was incorrect. It was a result of a misunderstanding, probably my fault. Once we straightened it out, they provided excellent service, and I have already used them again.

Our experience with Ability Carpet was great. Frederick and Ryan arrived on time. They were sure to…read moreshow me every spot that they were having trouble getting out (they worked magic on most of them) so that I remained in-the-know with no surprises. They were also kind and their prices were fair. We definitely recommend trying them!

If you want a reliable carpet cleaning company, DO NOT book with Parker & Sons. It was easy to book…read moreand an inexpensive option. You call Parker, set up an appointment for his guys to come and clean within a 2 hour window. Looking back, I should have requested some type of confirmation email/text as he provided nothing and just said they would show up. I was scheduled for Wednesday between 1-3 and they showed up 5 hours late. Parker called several times letting me know his guy would be late but by the time he arrived our building would not allow him up. We rescheduled for the following week at 1pm and when no one showed by 1:15 I called the owner and asked if they still planned to show up to clean our carpet. He seemed confused as to who I was or why I was calling and said his guy would be at our apartment at 4pm. They no showed again and did not pick up or return my calls. I don't normally post reviews but felt that I had to share this horrible experience with Parker & Sons. From my experience, this operation is poorly run and unreliable if you need your carpets cleaned within a reasonable time frame.

Parker & Son's made my living room sofa and rug look like new. They cleaned all evidence that my…read moreelderly dog spends 12+ hours a day playing & napping on the rug and using the back of the sofa to peer out the window. The price was less than other quotes for much better service than their competitors. I appreciate the prompt & efficient service. When I had an unexpected conflict with the original scheduled cleaning, they were professional and accommodating. Everyone was masked and properly protected to help prevent the spread of COVID 19. I will definitely use them again!

I used this service in January of 2019. I had submitted quotes to other carpet cleaning companies…read moreand All Star Carpet Care was the quickest to respond. And for carpet cleaning, you more often than not need someone to get there ASAP. They arrived at my apartment and cleaned my carpet and the upholstery on some of my furniture. They were very friendly and professional when they arrived, as well. Thank you for your help!

Hire these guys! I was moving in to a place that needed carpet stretching and cleaning and most…read moreplaces only do one or the other. I was looking for a company that could do both which was harder than I thought. Upon recommendation from a real estate agent, I reached out to this company and Rick said they could handle both for a reasonable price. They did an amazing job! The only issue we had was with scheduling. There was some confusion as to the scheduling of these 2 services and they were late arriving to do both the stretching one day and the cleaning the next day BUT they stayed late into the evening for both services and did a very thorough job. I am very happy with the service they provided! I also appreciated how quick and communicative Rick was via text message. Sometimes I don't have the cycles to sit down and call people so having the option to text was definitely huge plus.

If I could give this business 10 stars I would. Lee's cleaned a 3 story medical office building and…read more2 doctors offices For me. Scheduling was efficient, prices were reasonable and the technicians were knowledgeable.The carpets looked awesome when they finished and the grout in the public washrooms on all 3 floors looked like new.

Horrible company. Total disregard of my home then the owner was rude beyond belief when I…read morecomplained. Buyer beware!

Called them on Wednesday and made appointment for Thursday at 400 John called to confirm address…read more and there had been a mistake we updated it carpet was old 2005 lots of stains did not have high hopes. cleaned it less than 2 hours dried within 3 almost all stains were removed smells great very happy with price and service recommended them to my neighbor carpet looks and smells great no more runny nose from all the dirt and pet hair thanks guys.

After I wrote the previous review, I got a call from PCS telling me that my rug was indeed ready…read morefor drop off and had been ready since Feb 11th. The man on the phone said he was not sure why no one had contacted me but that they could drop off the rug at 9am on Tuesday, on Tuesday around 9 I was called and PCS informed me that they were still at their location and that my rug still had a bit of a stain could they come on Thursday 8:30-9. On Thursday 8:30-9 no call no show. Thursday around 5:20pm I got a call that they were sorry not sure what happened. On Friday at 8:15 I finally got my rug! Thank you lord! After all the hassle I must say that my rug looks brand new. It had a red wax stain from a candle and it's a white shag rug. I give the cleaning of the rug 5 stars The hassle of getting information and getting the rug back 2 stars.

Adam was a pleasure to work with. He communicated through logistics, planning, and procedure and…read morewas flexible and thorough. Highly recommend. Will hire again.

This is the second time we've used the company. They are responsive, attentive, friendly and…read moreprofessional. I was impressed with how quickly they fit us into the schedule and the carpet looks brand new.

Shout out to Superior One Services Inc. and Eric Jenson. Second year in a row having our carpets…read morecleaned by him. He does a great job and is professional with fair pricing. Can't say enough about this company. I'm not a friend or relative of his...just a satisfied customer.

I am beyond dissatisfied with Super Clean Guys. They sent a technician to my house last Friday…read more Almost 24 hours later, I phoned to advise the carpet was very wet still. It took them hours to get back to me and when they did, all they could say is they were closed for the weekend and to call back on Tuesday. I was on my own to get the carpet as dry as possible as quickly as possible to prevent musty smells and mold growth. I had fans running, dehumidifiers running, and still it took beyond 3 days to dry it out. With the carpet so wet, it is not likely they sucked up any of the dirty water. I have already called a different company to rectify the damage that Super Clean Guys caused. Tracy S

I had 4 rooms "cleaned" by this company. It took about 20 minutes to "clean" the rooms. That was…read morea big red flag. They brought in what looked to be a rug doctor type machine. The carpets were soaking wet after they were done. My wife had to suck up the water with her home carpet cleaner. The water was very dirty. I called the owner and he said "Well is the carpet clean?" I showed him the picture below and he said "Well all carpet is going to be dirty its not tile". Isn't that what I just paid him for? Clean carpet? He offered to come back and reclean the carpet. No thank you. There are plenty of companies that take pride in their work. Please avoid this company like the plague.