This place is absurdly bad at selling cars. Every individual person is polite and helpful in the…read moremoment, but nobody will EVER follow up on anything. Did he say he would call in the afternoon? No, and he's grumpy that you called to ask. Have you ever bought food from a vending machine and something went wrong with the machine and your bag of chips hung up, not quite dropping down, teasing you in full view but of course the faceless machine can do nothing to help you. That's this place - a vending machine. It would be less frustrating if, in fact, there were no people there so you wouldn't be fooled into thinking that anyone could possibly help you. I ordered a car from another location and it was delivered quickly to Albany. Great. I arrived without an appointment, they acted like I was putting them out, but since I refused to leave they eventually found an unenthusiastic person named Brandon to give me the keys. Drove the car, loved the car, but it had one issue that needed to be corrected. Told them I'd love to buy the car once that was fixed. No worries. A few days later, an employee confirmed that the car was ready for purchase. I drove to Albany (more than an hour from home). Ten minutes away and got a call that the car was NOT in fact even in their lot, it was elsewhere being repaired. The caller offered to comp the fee I had paid to ship the car. Ok, fair enough. Let me know when it will be ready to pick up, please. No word.... no call.... I stopped by the place repairing the car and was told that CarMax had dropped it off days ago and had specifically said that the repair was not rush. Great. But don't worry, employees from around the country will call you at regular intervals to prompt you to purchase the car. I had three employees promise that it was ready to pick up, that it was onsite, ready to go. But it wasn't. Repeated calls to find out when this car would be repaired and ready to purchase. No follow up. I finally got a request from corporate to review my "purchase" which I had not been able to complete yet. I left a similar review there and got a call back from a manager Mo. He apologized and then actually called me when the car was ready. Once Mo was on the job everything went smoothly, and I completed the purchase. I would not go back.

The worst. This is the closest location to me even though I live over 50 miles away. I'm selling my…read morefriend's car who is ill and in hospice. She can't go herself so I called the location to explain the situation and to ask exactly what I needed. They told me a list of things including a Power of Attorney, which I have. I drive the hour and change to my appointment, only to be told that my Power of Attorney was no good because it was a copy and not an original. I explained that they never said on the phone that it had to be an original. Hospitals, banks and investment firms have all accepted the copy, but CarMax's rules won't allow them. What a waste of time. Avoid this place like the plague!

I love my car from Dean Auto Sales.This is the third car I have bought from Mike and they have all…read morebeen great. He has been honest, straight forward and a pleasure to do business with. Thanks again for another great vehicle.

Very disappointed. I never received a reply. This is the second shop I contacted through Yelp and…read morewas ignored. Since all the shops are local, I'll just contact the next shop by phone and follow up with an in person visit, if necessary.

From the owner: Empire Auto Garage delivers honest, high-quality automotive repair for the Capital Region — from…read morebrakes, tires, and oil changes to diagnostics, suspension, A/C, and full mechanical work. We offer fast turnaround times, transparent pricing, and real communication with no upselling or gimmicks. Whether it’s routine maintenance or major repairs, our experienced team treats every vehicle with care. Walk in today and see why Albany drivers trust Empire Auto Garage to keep their cars running strong.

Just purchased a ca for my daughter here. Great experience, Bill and Jacob were very helpful and I…read morefelt like we got a good deal. Thanks guys

I had a very good experience buying my truck from Bill and Jacob. No sales pressure. I originally…read morehad decided not to buy it because it was an expensive purchase and only a 60 day warranty. Bill called me an agreed to add a 14,500 mile bumper to bumper warranty at no extra charge and that changed my mind. There was only one key fob with it and Jacob agreed to supply a second one and have it programmed. It had to be ordered and he was diligent about keeping me updated and when he received it, set up a date for it to be programmed and for me to pick it up. I have only good things to say about WS Auto Sales. I would definitely buy from them again.

I had done business with them one time to purchase a new vehicle in 2018, and it was without a…read moredoubt the very worst car buying experience of my life. I wouldn't recommend this "group" for anything. Don't waste your time or money with this dealership, they'll only screw you over too.

After buying my car from this dealer with window tint already installed. I took it in for a routine…read moreoil change and recall. They upsold me a ny state inspection because it was due that month. It passed the safety inspection and failed emissions because they had reprogrammed the computer during the recall. No big deal they said bring it back in a week or so everything will reset and it will pass the emissions. Took the car back in for the inspection and they failed it for the window tint ! The tint that was on my car when I bought it!

Business manager Nick Cordi and salesman John Clay are the best we have EVER dealt with! John is…read moredefinitely not your typical car salesman. He's upfront, honest from the start and beyond friendly. We went in with an "out the door" figure in mind. We were buying a truck and a car and had a trade. Between John and Nick they went above and beyond to get to the number we needed. When Nick came out of his office all we could think is here we go, every excuse in the book why they can't come down to our number. This was not the case! Nick was wonderful!! He was so nice, easy going, friendly and funny. We could not have been happier with the outcome and plan on going back in the near future for one more car. I would highly recommend John to anyone looking for a car. John is at the DePaula dealer down the road (not the satellite office). Make sure you tell him Cindy and Tony sent you.

Out shopping for a car for our daughter. Visited several dealers and have a number of options. BUT…read moreHEADS UP. If you are looking for a used car don't bother to go to DePaula New & PreOwned Cars (DePaula Chevrolet) on Central Ave in Albany because they believe that you should pay the "list price". Even when they say make an offer, when you give them an offer they say oh my manager won't accept that. Well then give me a number they will accept. Then they walk away to talk to the manager for 15 minutes and come back and say we know we will sell it for the "list price so we aren't going to negotiate. And the oh we are already giving you free oil changes and tire rotation for a year and free lifetime NYS Inspections. Really I didn't ask for it and Toyota has been doing that for years and still negotiating the price of the car. REALLY??? Do you know anyone who pays sticker price for a car?? Even if the car is "on sale"? I don't!!! Until now I didn't know a car dealer who wouldn't negotiate. They could have sold it tonight with just a little price adjustment.

They are amazing how they care and treat you they go above and beyond I will be back againread more

From the owner: 22 G Auto Sales, home of the stress-free car buying experience!…read more We cater to first-time buyers, college students, good credit, bad credit and customers with little to no credit history. Car buying can be stressful when you have BAD CREDIT, With the right down payment, we can get you driving TODAY! Give us a call or stop on by to explore your car buying options. We are here to guide you every step of the way.

My Hyundai paint was peeling and covered by warranty. Garvey in GF didn't want to do it (see a…read moreterrible review from me) and told me I would have to wait months. Lia saw me the same day and got me in the same week. One week later and the car looks fantastic!! Wonderful customer service.

Very, VERY poor work. QUALITY of work was even worse, it looks like a cob job! I had to wait more…read morethan 2 months for the car to be completed (no delay in parts). Come to realize the seal on the door was done incorrectly, so in poor weather (rain or snow) it LEAKS into my back seat. I do NOT recommend and I regret EVER coming here!!!