I was banned because I asked for a working refrigerator and clean room. I asked for clean bedding and was told to take it from the other room and had to make the bed myself. I was lied on and cussed out by the owner after I informed him that I had pictures and videos of the entire situation and advised him to check him security cameras because his staff was being dishonest. He advised me that he didn't care if I contacted Wyndham and hung up on me. They also refused me a working refrigerator, clean bedding, and clean room. I was made to keep my food in the refrigerator in another room and leave my 6 year old daughter alone in the room anytime we needed our food or drinks. I was lied to about my military discount and all. Rooms Disgusting, dirty bedding, no bedding at all for pull-out couch bed, old food, dirt, and Condon wrappers in the room, blood on floor, and much more read more

See all

This facility was cleaner than expected which was a pleasant surprise. Speaking of surprised, there is no elevator! While they have handicapped rooms on the first floor, if you are not officially handicapped you will have a painful trudge up the steps where the railing is broken and you are in fear of falling. If you are expecting to enjoy a nice breakfast then you will be very disappointed!! On Sunday July 16, 2023 you will get 1 of 3 oranges, a piece of toast, coffee or juice. No cereal.. waffle nothing. Please don't be fooled by the website that lists that a breakfast is included ... you will be disappointed. read more

Pleasantly surprised, nice motel, convenient to Interstate and at a bargain price. We had a nice stay in a double room w lots of space and quiet. The amenities were what you would expect at a much more expensive motel. Had a nice indoor pool and a modest breakfast. Convenient to Ihop and Cracker Barrel and close to the VA hospital. Customer service at the front desk was polite and friendly. read more

Super 8 by Wyndham Salisbury - Double Room - Hotels Near Me - Salisbury, North Carolina

It seems as though I've outgrown this lodging option. Years ago, it was a place to take a date when you are a young adult still living at home--a cheap and decent, but not overnight stay, if you get what I mean. Under Wyndham, it has tried to get above that reputation. Despite some good past visits, the place is not getting better, but worse. On to specifics. Pros-fresh paint in rooms, microwave and refrigerator, new shower and sink (apparently renovated), light fixtures with electrical outlet, flat screen TV (but mounted to wall and does not move, plus volume did not go high enough for as-needed captions) Cons-Suite is just room with a little more space and jacuzzi in corner (not any added luxury like custom floors, better furniture or something), tissue was single ply and seemed recycled, no extra blanket and comforter in room, small and open design closet is an afterthought, breakfast is a joke that the waffle maker saves, no real business center (just some lone computer in a corner, and you have to email document to front desk, where they have a hard time printing (pointing to a lousy IT setup). Conclusion-still a decent place to stay, if you must for a night or two. The clerks they hire are low wage workers, who don't seem to be "the sharpest tool in the shed". I found a lack of professionalism, to say the least. But, I felt some sympathy for the situation they are put in. A minimalist work culture, indeed! read more

The staff did not greet me. I had to wait until they were finished talking about their personal life conversation. The room smelled like cigarettes. I booked it for 3 nights. I only stayed one night because the room smelled awful and there was no screen on the window no hair dryer. read more

Absolutely awful! When I first walked in I noticed coffee spots on the front entrance floor. They did allow me to check in an hour early. I walked up to the second floor because they have no elevators. My room was dirty! There were bugs, hair in drawers, some red gunk in the jacuzzi and just a mess. The front desk moved me to a different room which was no better. Even the fridge was dirty. This time she had to come with me to verify. A housekeeping staff asked what the issue was and she replied "oh you know" in a sarcastic eye rolling way. I moved the blankets back to look at the bed and was told that it needed to stop happening because now housekeeping would have to come back in...so they weren't going to come back in and clean the two nasty rooms? She walked away in the middle of helping me and the new person asked if I dirtied the room (seriously!) They also apparently already charged my card and a refund would take 3-5 business days. This was absolutely awful because we were in town for the polar Express and this about ruined our trip. I would never stay here again! For $100.00, I expect something clean! read more

See all

Too pricey for what you get- but I couldn't drive any further that night, and this was the only motel in the area that had a quieter section away from the noise of the turnpike. The hallways were slightly smelly, so my first decision was to leave, but in looking at the other motels in the area, Super 8 was cleaner and quieter and had a better non-smoking section. I actually enjoyed my stay - super quiet, good service, very nice people, filling breakfast, and no problems with getting a late checkout. Would give it 4 stars if the price was less - cost $75 for 1 person - fair price would have been $50-$55. Maria at the front desk was helpful and polite. read more

Not bad, decent location. Spent one night here as we were nearby visiting North Carolina is transportation museum. Price was OK place was clean, staff was helpful and the room was clean with plenty of room for us. We pick the hotel because it had an indoor pool, my daughter enjoyed it but the water was a little bit on the cold side. Alll and all decent visit would consider staying here again. read more

Price was great. Rooms are clean. Breakfast has bare minimum. No guest laundry. Noise level was moderate. Not a great place but can't beat the price read more

This past weekend, dates April 28, 2017 through April 30, 2017, a group of my friends and I traveled to Salisbury, North Carolina, from Stafford, Virginia. Our group occupied seven separate rooms. To describe our stay at the hotel was frustrating and concerning. First, the assistant manager at this location was condescending, rude, and lacked proper customer service. Her name is Tracy Shemwell. When we were checking in she gave us a hard time, and did not know how to modify a reservation. She told us that modifying the reservation, for one less day was not possible. I personally have done this several times, for work, and tried to explain to her how this was handled. She refused to listen to me, and told us "we can cross that bridge when we get there." Her comment was in reference to figure it out when we are checking out. The last thing I want to do when I am leaving is to sit and argue about this again. As a customer this was incredibly frustrating, and reflected poorly on the management, not to forget she is the assistant manager. Luckily, there was a different employee at the desk when we checked out, and was able to handle the situation in a professional manner. I would like mention that all other employees that we encountered were polite and professional. Next, it is important to point out the physical state of the hotel; Fire Code, cleanliness, and safety. Our group of friends are firemen, and have experience in Fire Code Inspections. · One of our rooms had a plastic bag over the smoke detector when we checked in. There are several health concerns: · Throughout all of the rooms there was mold in the bathrooms. · The pool was dirty, it had a film of something on the top, there was sand at the bottom of the pool, and there was mold on the ceiling of the pool room. · On the second floor there was what appeared to be sausage chunks laying on the floor. They were there from 8:30 Saturday night to 9 the next morning when we checked out. · There were dirty towels still in the room of several of the rooms when we checked in. In regards to safety, there were several safety concerns: · There were electrical sockets that had burn marks on them, or the entire box and plate were protruding from the wall. · Shower curtain rod brackets separated from the wall, or had a significant amount of rust. · The hand rail in the stair well was separated from the wall, about an inch. · The blow dryers sometimes worked, or didn't, and some shut off and on while using them. · Many bed side lamps didn't work. · There were marble topped dressers, where the top part was not properly adhered to the dresser, and almost fell off when it was leaned on. · There was a bathroom door that didn't shut. · Several of the second story windows had no screens, and the windows did open. These are the surface discrepancies that we found, and if there were these, then there are sure to be many more serious issues that we cannot see. This experience was frustrating in dealing with Tracy Shemwell. She needs to have intense management and customer service training. One of the other employees described her as a "pill." Even if we didn't find the rather large list of other concerns, her demeanor was enough for us to not come back to this location. The other concerning discrepancies is enough for us to avoid all Super 8s in the future. We do have pictures of the mentioned discrepancies and will be passing them along to the Better Business Bureau, the health, and fire inspectors in the Salisbury area. read more

Staff was friendly . I called before arriving an ask if they would turn on the air conditioning for us cause it was a ready hot day . When we got there our room was nice and cold. The two Ladys that work evening an nite shift was really nice an helpful. Lady who worked in the morning was really rude ... Only down side was the pool an breakfast sucks . Pool is in ruff shape latter broken the lights pop out a few times pool needs a face lift . An needs a ice machine on 2 second foor . Most of the vending machine was out of order. Only little things . Really good price an ready clean rooms if you are a bigger preson bring ur own bath towels read more

Clean! Was pleasantly surprised. It did not have the usual musty smell. The furniture was not in great shape but it is functional. The staff was great. The only issue was where the building was situated. The front half faces the interstate. If you are a light sleeper you may want to ask for a room on the back side away from the hotel. Also, it is a bit inconvenient to not have the sink IN the bathroom. It was in the entry way. You could also open the windows. That was a big plus. read more

See all

Stopped here for the night while traveling to Georgia. Room was really nice and the breakfast bar was perfect for a grab and go breakfast

I checked in past midnight, the night auditor was friendly. Room was nicer than expected. Also don't plan on feeling serene--walls are thin. I have allergies so I reached for a tissue and found an opened pack of six or so unused insulin needles tucked into the tissue box. Thankfully none of them were uncapped! A few hours later when I went downstairs and brought the tissue box with me to checkout and show an employee, a woman named Fallon took my room key and I told her what happened. I requested half of my money back or any sort of discount and then she starts questioning me about why I didn't come down last night and tell someone because THEY COULD HAVE REMOVED THE TISSUE BOX FOR ME. Damage had already been done as I had already stuck my hand in the box! Plus I was exhausted at 3am when I needed a tissue. Who would want to go downstairs and tell of this incident to an employee in a half-slumber? She did not seem phased at all by this situation as I was appalled. What if a family had reserved this room and a child reached in to grab a tissue? This woman was rude and had no customer service skills. She never apologized for my predicament nor made sure anything else was good for my stay. She said 'the manager is the only one who can give refunds'. So I asked to speak with one, but then she said the manager doesn't come in until the afternoon. WELL. I suppose you're out of luck if you need assistance in the AM! This woman did not do anything in the way of promoting her place of work, helping a guest in need, or show a sense of kindness at all. read more

Over all the hotel is your run if the mill super 8 hotel. The rooms smell like smoke with over sprayed perfume to try and cover the smell. We have stayed there 2 times first time was in 2nd floor with no elevator 2nd time in first floor. Pool is nice but can be on the cold side. Last time we stayed my 1 year old apparently got bit head to toe frim bed bugs had to take her to the er twice and be put on steroids both times to get rid of the hives they caused. The price is resonable but the er visits after our stay were not read more

This is a very nice, brand-new hotel on the interstate. I stayed here for the NASCAR race on Memorial Day weekend 2016. My rate was $72 AAA rate plus tax and fees ... a very good value. The hotel was clean, new and cheerful. However the breakfast area is small with limited seating. The room was excellent, but for one careless oversight: the digital clock had not been set, and the time was flashing on the clock. I like this motel and I would stay here again. read more

This place wouldn't give me a small glass of milk. Food Lion was closed and Ilene ,the desk clerk working on may 31st 2019, acted like it was impossible to open a cooler. Very unhelpful. I thought Wyndham was upgraded... giving better service. The pool was pitiful, need to be upgraded. Maybe Wyndham is about to go bankrupt. We've been walking up 2 flights or stairs all night. No elevator in sight. Get a downstairs room. read more

Comfortable bed and a big room after a long drive and booking last minute late at night. A pleasant sleep until an employee named Lisa at the front desk starting yelling at what she says was a guest for several minutes right next to my door. It woke my partner after about ten minutes. I went outside to investigate and the male guest was stomping off and she slammed the employees only laundry room door right next to mine. I asked her what all the noise is about and she claims she was about to call the cops. Didn't apologise or seem the least bit sorry waking me and is, as I type this, slamming the same door each time she passes. Worst service ever. I'm a traveling performer with long late night drives and this is a travellers version of hell. read more

Pros are that its close to the highway and the rooms are clean. The staff is very friendly and they have a waffle maker with breakfast. Cons are that the bedspreads are stained, the lamps next to the beds didn't work, the a/c didn't function fully and people run in and out all night long. The first night the police went door to door looking for an armed robber and the people partied so hard in the room next to us, they broke the refrigerator and microwave. Those broken items sat in the hallway for a full day before being removed. There is also no elevator, just stairs so if you have a heavy bag or two, you'll have to heft it up the stairs. Also someone's truck got hit in the parking lot and the alarm sounded for 20 minutes before it was turned off. Unfortunately tho, all these things listed above are fairly average for the area. Most hotels are worse which is why I gave this place 3 stars and not less. read more