Stayed one night at Homewood Suites in Concord, and it was a good stay. The location is…read moregreat--right by the convention center, close to the speedway, and just a short drive to the outlets and Ikea. There are plenty of restaurants in the area given the other attractions and convention center which is walkable. The room was clean and spacious, and the small kitchen was a nice touch. Bed was comfortable, and the lobby seating area was good for relaxing for a bit. Shower pressure was just okay not terrible, but could've been better. Housekeeping was fine, no issues there. Big kudos to the hotel for adjusting my rate when I noticed it had dropped since booking, not every place will do that! Overall, a good stay. Would definitely consider this hotel again if I'm back in the area.

Go to hotel in Concord, NC and the surrounding Charlotte area. Avoid the hustle and bustle of…read moredowntown; especially, Charlotte traffic. Fairly recent new construction. Next to sister property Embassy Suites at a fraction of the price. Still Hilton family. Delicious complimentary breakfast!! Warm. Typically always eggs and bacon/sausage. Endless supply of coffee. Typical carbs and sweet treats: cereal, muffins, grab and go wrapped breakfast granola bars. Fruit. Milk. Juice. Pancakes make as you please. Managers evening reception, post COVID only one day a week now -- Wednesdays I want to say. Please increase the frequency Pre-COVID (Monday to Thursday). I know it's for cost cutting, as pandemic over. Rooms. Clean. Modern. Parking. Free. Ample. Rewards member: free bottled water at checkin. Will return. Close to Concord Mills ginormous shopping mall. Plenty of restaurants and fast food.

The hotel seems older but clean for the most part. Conveniently located right next to the…read moreinterstate. The biggest negative that I have, is that I booked the room on Hampton's/Hilton's website and was quoted a price. When I arrived, they told me that there's a $50 incidental charge that will be refunded if nothing happens to the room, and an almost 6 dollar parking fee. Now bear in mind, the website claims that they have free parking. However, because this hotel is privately owned the desk clerk said that they can charge pretty much what they want to. Had I not booked the room a head of time, I would have gone to a different hotel.

Beds were very hard and painful. Room had a strong fragrance - Febreze? that gave us both a…read moreheadache. Toilet didn't flush well. The woman at the check in counter - Nona - was absolutely amazing! Need to give this woman a raise - she was the bright spot in a miserable night.

at 7:15 am. We are in need of a washing machine. We found the guest machines in a room on the…read moresecond floor. One machine has an out of order sign on it. My husband went to the front desk to inquire about laundry detergent and was met with a very rude attitude. The lady said the machines were not working to which my husband replied that the sign was only on one machine. With great condescension and disdain she replied that they were all broken. Her attitude and demeanor implied that my husband was an idiot. Was the attitude necessary?! The water fountains also do not work and most of the breakfast was cold. I wanted to submit this directly to the hotel but could not find a review option in the app.

just a bizarre and odd experience all around. first off, I was told repeatedly by corporate support…read morethat this hotel's EV chargers were free and operational. I don't know about the free part but they were both out-of-service and I was forced to charge off-site. upon arrival, there was a huge amount of dog poo in front of the main entrance, which I brought to the attention of the front desk. one of the elevators was broken, too, which meant longer waits to get up to our floor. the rooms were nice enough the sheets were clean and comfortable. would like better pillows though. the interior of the hotel is staid and stodgy and could use a makeover. last point: the corporate phone line is just awful, but less so than Marriott's. if I were you I'd find somewhere else to stay in the area.

Melinda is the Absolute Best! Me and my boys stayed here for a few months and I never had any…read moreissues. Place was cleaned weekly, Melinda communicated regularly and accommodations made the place feel like home. I stayed in a place prior to and it wasn't nearly as comforting or friendly!

stayed at the one in Salisbury...we are in between homes right now and these lady's are…read moretrash...they lie and are rude and wouldn't let me check in my room again they are rude and lie and walk in your room when there is a sign.

do not come here the breakfast is horrible! First I made a waffle and it was uncooked on the…read moreinside, the sausage was disgusting and the gym equipment was old and didn't work.

This is now a Spark by Hilton however it was nice when it was a comfort inn by choice hotels,…read morehowever the outer window was smashed in room 101 however the inside window was perfect!

Very clean hotel in Concord. Located right across from Texas Road House, it is a part of several…read morehotels in the area. For those who have pets, they are welcome. No free breakfast but

Stayed here 3 nights while visiting Charlotte (4/2-4/5). Loved this hotel! Very, very clean. No…read moreweird smells. My room was very nice and updated. It had a Keurig machine and tea pods, small fridge and shampoo, body wash, lotion and hand soap. I'm not sure if there was hair conditioner. It was quiet, at least the side I was on and staff was friendly - shout out to Chaney, Patrick and there were two other young ladies whose name I did not get - one is formerly from NJ and the other from Philly. Everyone was very helpful in giving me information on Charlotte. The hotel had plenty of parking as well. It has a bar and they serve food. Coffee is complimentary right outside the elevators between 6-10AM. Breakfast is not complimentary. Close to I-85, the mall and several eateries and gas stations. About 20 minutes from Uptown Charlotte, which I loved. I plan to stay here again! Sorry, I forgot to take photos.

Average hotel at a great price within walking distance of food - Waffle House, Sonic, and Zaxby's…read more Mall - concord mills - close. Interstate near by. Quite. House keeping limited as Thanksgiving. Warm complimentary breakfast. Favorites were eggs (scrambled and omelette with cheese), sausage links, and bacon. Hot coffee. Tea. As a splurge, world famous cinnamon rolls; fruit loops, juice. Room. Cool tv with cable, satellite. Keurig coffee machine. Front desk ask for more coffee pods. Clean room with the exception of -- Found hairs on towels and sheets if they could do housekeeping better, laundry.

Super convenient location but that is about all they have going for them. Staff is extremely rude…read moreno matter what time of day it is. There are lots of other hotels around and would recommend going to them or head to the next town.

Across the Pond is so much more than a place to stay, it is a home-away-from-home, complete with…read morecozy beds, delightful company and a sneak peek into a historical Salisbury estate! We couldn't wait for homemade breakfast and lovely chats with Mary and Andy each morning. I'm gluten intolerant and was prepared to eat the snacks I brought from home, but they made me gluten-free pancakes from scratch! Mary and Andy were so conscious of giving us our space and privacy, but we grew to love them so much, we found ourselves seeking out ways to spend time with and learn from them. They gave us a tour of the home, which has been carefully renovated to preserve its rich history and architectural character, while also providing the comforts and luxuries of a modern home. We learned about the history of Salisbury and how the town has evolved since its founding in 1755! We came for a wedding but would happily return to Salisbury just to stay in our cherished Across the Pond Bed and Breakfast.

My wife and I did a night in Salisbury and found Mary and Andrew's Across the Pond B&B. They have a…read morebeautiful historical house with multiple rooms. We stayed in the suite, which had a living room, bathroom, and bedroom. Mary and Andrew are fantastic hosts - offering a happy hour in the evening and a wonderful breakfast in the morning. We enjoyed chatting with them and would absolutely stay there again.

Three of us stayed in a two bedroom suite while in the Concord area. This place is easy to get to…read moreand near the speedway it that matters to you. It was clean enough and the AC worked. The couch in the sitting area, I have to say, was one of the most uncomfortable I have ever been on... but we were not in the room much so it was not a huge issue. I like the residence inns since they have a big refrigerator, etc.. We would go back to this location.

The mattress had a dip in it, super uncomfortable. The room smelled like a dog kennel. The shower…read morefrom the floor above leaked/poured water through a hole in the ceiling. (see video below) When trying to call the front desk regarding the water, there was no answer. When explaining the experience the next morning to front desk, no apology, no accommodation...only points offered. Awful customer service. Will never stay here again & suggest others don't either.

"Excellent, start to finish. Everyone was great. They've locked me in the Laundry room and won't…read morelet me out until I've given 5 stars. As for negative, it wasn't negative, just a weird anomaly of the building, a 'whistling' under the door due to temperature pressures. Dustie said the room was haunted, so that put me at ease. Actually, pressing the door firmly closed solved the 'whistling' problem. The room was still haunted, but it was quieter."

Had a wonderful experience staying here. The employees were very nice and helpful. Room was…read moresparkling clean with all necessary amenities! Especially appreciated the later check out. Worked great with our schedule If back in the area will definitely stay here.