Almost new courtyard in the heart of Gainesville! Located in walking proximity of many restaurants…read moreand bars. Pretty nice building with few quirks. For example, hotel lobby is not on the street level but one floor up, with no specific signs. Parking is plentiful but is not complimentary. Internet does not work well even for elite Bonvoy members which is part of our membership! Hotel is new, but bathtub is straight out of 1950s. Bar is well stocked with lots of servers, but meatballs are straight out of microwave hot on the outside, and cold on the inside....etc. Most importantly - at the check-in point, I spoke to someone who could not spell. As she couldn't punch in my last name in the computer, she asked for ID which is fine. However, making a comment out loud "god lord is complicated" that my last name is complicated is not acceptable, and is offensive. It appears that this hotel is developed by someone who has financial means, and no clue about hospitality. Perhaps they should hire a competent general manager, and remove all illiterate hicks who scoff at everyone not meeting their preferred demographics!

If I could give a negative number I would. The parking garage smelled like manure. After we had…read morebooked a handicapped accessible room it was given to someone else. After a several hour drive and spending the day at the hospital we were looking forward to resting. All we got was a woops. They did refund our money. But I was seriously angry. It is not real fun to have to find a handicapped accessible room at 10pm. The last time we stayed there the shower did not work correctly. would not recommend this location.

This is a pretty standard Hampton Inn, except that the TV didn't allow us to access our streaming…read moreapps. We really need to relax before we fall asleep, and live TV is just not acceptable. I also don't love the teeny tiny pillows, but that's apparently what every Hampton Inn offers.

We were going to be in the Gainesville area later on Saturday and didn't want to drive several…read morehours to get home. We had been familiar with the are about 20 years ago and opted to just stay overnight to see how it had changed, etc. I did some research and opted to stay here, partly as I already knew the location. We arrived around 6:30 p.m. Check-in was easy. They have self-parking around most of the building and do not charge you for it. The room was fairly spacious. The entry hall was a bit of a choke-point versus the entrance to the bathroom, but it wasn't a real problem. The shower stall was also a bit narrow, but manageable. The room was dark at night and quiet. Despite the hotel's location on a main road in town, I wasn't really aware of traffic noise. The location is about 3 - 4 blocks from Gainesville's square. There are several restaurants within 1 block. If the weather is nice, the whole area is very walkable. Entry to the hotel is primarily off Jesse Jewel Pkwy, which is busy. There is basically a U-turn into the front entrance. However, there is a small spur road that also connects to the parking lot and alows easy access to the square. The layout is a bit odd, but once you see it, it's easy. Breakfast the next morning was pretty good - basically back to pre-pandemic standards. They had ham, scrambled eggs, various bread + toaster, a waffle machine, cereal, yogurt, etc. If I were staying in Gainesville again, I'd consider staying here.

Kendra and Awal were exceptional in every way in making our stay the most consummate and healing…read morestay after my surgery recovery near the surgical center when I had hernia surgery. They went above and beyond in making sure we could check in before my surgery so there was an easy transition back to the hotel. They offered me extra pillows and a room that was on the top floor and very quiet. The quality of the hotel was also exceptional and beautiful. I love love love this hotel!

Very hard to check in or change reservation, lots of phone disconnections very poor help , we will…read morenever ever recommend this chain of hotels ever, calling the front desk is impossible! We tried calling corporate and got no help whatsoever, very disappointed !!!!!

Update: Spoke to the manager who informed me that the construction work would not be happening…read moreafter 6pm anymore. The entire front desk staff were really helpful. Keeping my fingers crossed and having faith this is true. Hotel is under construction so there's non stop hammering, drilling, loud banging, doors slamming until late at night! When I asked to be moved to a different room I was told that there isn't anywhere in this hotel that I wouldn't hear the noise!

Great place to stay it's close to all the local restaurants and very nice and quiet a little hard…read moreto come out into the road but I will definitely stay here again

Highly recommended: 5-stars…read more We're big-time International Hotel Group (IHG) fans. That's because IHG is the only hotel chain to meet our price-performance criteria. Is the price commensurate or equitable, given the quality of the offering? Hotel prices jump all over the price spectrum depending on the day of the week, time of the year, local events, and location. To some degree, IHG restrains itself a bit by acting less greedy than most other hotel chains who allow their pricing to run wild. We stay in IHG hotels worldwide. It's always refreshing to experience a new or relatively new hotel in the IHG family. This hotel is snappy, sharp and clean and very much worthy of a visit. Staff service is excellent. We're happy to recommend it.

Typical Holiday Inn Express. Easy check-in. Excellent breakfast with good variety. Excellent coffee…read moreavailable all day long. Room was fine. Had some trouble with the hot water but water got hot after a good while. Good location in terms of getting around town and to some of the surrounding cities, and very close to the lake.

We were happy. It was clean and located in a convenient area. They provided clean towels each day…read more The price is great!

We had 2 rooms for 3 people, 1 room in the front and 1 in the back. The one in the front was very…read morenoisy, you could here cars drag racing on the main road. Both rooms experienced noisy guests outside door in middle of the night, however, this was the 4th of July. The door had a huge gap at the bottom. Front desk employee was not friendly. The so called "breakfast", is behind the front desk, you have to tell the employee what you want, be it a bagel, muffin, pancake, cereal, etc. Coffee was watery. We did not like this and left. We did not see any bugs, so that was a relief. We will not return to this hotel.

I visited the Gainesville/Oakwood area from out of state for an extended weekend with family. I had…read moremy own room, a single king bed. It was a perfect size for my 4 day/night stay. It's close to a Walmart and several plazas with restaurants and fast food places to eat. The room I had came with a microwave and mini fridge, just what I needed to store extra waters and gatorades for the weekend. There wasn't a bathtub, just a shower, which was a bit of a bummer but I knew that going into the reservation. Also, they have an outdoor pool, but it's closed in March and no hot tub :( The breakfast is top notch though. An automatic pancake maker, cereal, fruit, yogurt, scrambled eggs, sausage, even turkey sausage option. A juice machine and fresh hot coffee. The free breakfast in the morning and close location to the shopping centers, and my families neighborhood, this hotel was a perfect choice for my stay.

Very nice ,no bible in drawer but good location. Nice staff decent breakfast wish they had French…read moreroast coffee.

This hotel was just... very okay. There's absolutely nothing to rave about. The hallways looked…read morelike something straight out of a horror movie, with disgustingly dim lights that gave the place a creepy vibe. It feels like they have zero internal communication--despite my request for a noon checkout and the 'Do Not Disturb' sign, housekeeping started knocking at 10 AM like relentless insects. The only mildly redeeming factor (and I say mildly) was the front desk guy from last night who took the time to walk us to our room after we struggled to get the door open. But honestly, everything else was lackluster. The room was filled with annoying noises--the AC vents clicked and clacked, the refrigerator popped loudly every five seconds, and the floors were far from well-kept. The bed was decent, I'll give them that, but overall, this place was not it. I wouldn't recommend staying here unless you have absolutely no other choice. That was the case for us last night since every other hotel was booked.

This is the WORST HOTEL I've seen in a while. If I could give 0 stars I would. They just threw some…read morepaint all over the walls, added new chandelier to the entry and called it a makeover. Whoever owns this needs to gut this whole hotel. First issue:The main elevator does not work. The second elevator is in the very back of the hotel which is a long walk. Second Issue: We had to change rooms THREE times before we got a semi decent room. First room, the toilet was leaking all over the floor. Going to the second room, housekeeping left linen ON the floor outside the door. Even with it being on a bag that is NOT sanitary. Second room we had to figure out HOW to get in the room the door handle opens the opposite way and then the light covering is missing and laying ON the counter in the bathroom. The third room finally looked livable. But came back in my room to find a bug on my pillow!!!!! I will NEVER come back here!!!!! On top of the fact we are here for an event and there is NO heat in the large ballroom and they didn't even notify the people on the contract until day of and threatened to call the police because one of the contract holders was asking questions!!! This is just crazy.

No way to rate this place as is beyond disgusting. It makes me cringe to think that truckers would…read moreeven stay here ridiculously filth, broken furniture, mold lights lamps without shades. One towel set per room even though there had two beds. Smoke alarm going off all night I don't even think there's a need to tell you what their breakfast bar looked like. not even fit for a cockroach to eat there. We were given the excuse that the hotel was under renovation and apologized, but there is no renovation going on here. This quality Inn should not be open for guests. Being confident that the owners of this building would never stay here. In fact, I wonder if they've even been here. You get what you pay for some would say. I say we got robbed. This place should be condemned.

Nothing on the site mentioned renovations. Arrived after hours of driving and see no other cars in…read morethe parking lot but that is not always a bad thing. The light was flickering over the canopy like in a horror movie, but again these things are not always a bad thing. The lobby is clean looking, but there is an odor. Walk past trash on the stairs and landing to check out the room and nope. Water damage is obvious, and the smell of mold/mildew. The beds feel moist to the touch and the bathroom had obvious black mold on the walls. Dead bugs, dirt everywhere. I told my daughter to grab her things and start reservations down a few exits as we pack up and I go to turn in the key and request proof of checkout. Was not given any paperwork and was told I had to call Choice for a refund. Called them on the way to another hotel that was almost sold out, but got a room. So far I've been refunded only one day of my two-day stay which has been taken out of my account. I'm waiting for a call about why it was not fully refunded. Forget renovations and just level the place and start back over.