I visited the Gainesville/Oakwood area from out of state for an extended weekend with family. I had…read moremy own room, a single king bed. It was a perfect size for my 4 day/night stay. It's close to a Walmart and several plazas with restaurants and fast food places to eat. The room I had came with a microwave and mini fridge, just what I needed to store extra waters and gatorades for the weekend. There wasn't a bathtub, just a shower, which was a bit of a bummer but I knew that going into the reservation. Also, they have an outdoor pool, but it's closed in March and no hot tub :( The breakfast is top notch though. An automatic pancake maker, cereal, fruit, yogurt, scrambled eggs, sausage, even turkey sausage option. A juice machine and fresh hot coffee. The free breakfast in the morning and close location to the shopping centers, and my families neighborhood, this hotel was a perfect choice for my stay.

The hotel somehow charged two different credit cards for tge same night. I was basically called a…read moreliar by the manager Michael. He then later said he saw what happened and printed me proof. When I called again I was told I couldn't be refunded and I was lying again by a lady manager. It's been a month later and still no refund. To add to thus bad experience there was a roach in the room. When I reported it they didn't even apologize just was like yeah I saw it and that was it.

Almost new courtyard in the heart of Gainesville! Located in walking proximity of many restaurants…read moreand bars. Pretty nice building with few quirks. For example, hotel lobby is not on the street level but one floor up, with no specific signs. Parking is plentiful but is not complimentary. Internet does not work well even for elite Bonvoy members which is part of our membership! Hotel is new, but bathtub is straight out of 1950s. Bar is well stocked with lots of servers, but meatballs are straight out of microwave hot on the outside, and cold on the inside....etc. Most importantly - at the check-in point, I spoke to someone who could not spell. As she couldn't punch in my last name in the computer, she asked for ID which is fine. However, making a comment out loud "god lord is complicated" that my last name is complicated is not acceptable, and is offensive. It appears that this hotel is developed by someone who has financial means, and no clue about hospitality. Perhaps they should hire a competent general manager, and remove all illiterate hicks who scoff at everyone not meeting their preferred demographics!

No free coffee in the lobby. This trend of paying for breakfast is getting out of hand-- now I have…read moreto pay for a cup of fresh coffee. The coffee in the room-- which I'd need to fill with bathroom tap water since they don't give you a bottle of water upon check in-- is a cheap keurig knockoff. It burns through flimsy black plastic and I'm sure would only leach chemicals. I've stayed in hotels with more hospitality and more amenities for half the price of this. Edit: and they charge for parking. Of course you guys do. ONE STAR.

This is a pretty standard Hampton Inn, except that the TV didn't allow us to access our streaming…read moreapps. We really need to relax before we fall asleep, and live TV is just not acceptable. I also don't love the teeny tiny pillows, but that's apparently what every Hampton Inn offers.

We were going to be in the Gainesville area later on Saturday and didn't want to drive several…read morehours to get home. We had been familiar with the are about 20 years ago and opted to just stay overnight to see how it had changed, etc. I did some research and opted to stay here, partly as I already knew the location. We arrived around 6:30 p.m. Check-in was easy. They have self-parking around most of the building and do not charge you for it. The room was fairly spacious. The entry hall was a bit of a choke-point versus the entrance to the bathroom, but it wasn't a real problem. The shower stall was also a bit narrow, but manageable. The room was dark at night and quiet. Despite the hotel's location on a main road in town, I wasn't really aware of traffic noise. The location is about 3 - 4 blocks from Gainesville's square. There are several restaurants within 1 block. If the weather is nice, the whole area is very walkable. Entry to the hotel is primarily off Jesse Jewel Pkwy, which is busy. There is basically a U-turn into the front entrance. However, there is a small spur road that also connects to the parking lot and alows easy access to the square. The layout is a bit odd, but once you see it, it's easy. Breakfast the next morning was pretty good - basically back to pre-pandemic standards. They had ham, scrambled eggs, various bread + toaster, a waffle machine, cereal, yogurt, etc. If I were staying in Gainesville again, I'd consider staying here.

very nice clean quit & safe place staff was very…read morefriendly all fast food is walking distant fell like stay in small country

My daughter stayed there, rented a room for a few days. Woke up in the middle of the night with…read morebedbugs biting her. They would not give her a refund. She took videos and pictures showed them to the management and still they would not give her a refund. I would recommend no one staying there. One is too good of a rating for this bedbug infested travesty.

Typical Holiday Inn Express. Easy check-in. Excellent breakfast with good variety. Excellent coffee…read moreavailable all day long. Room was fine. Had some trouble with the hot water but water got hot after a good while. Good location in terms of getting around town and to some of the surrounding cities, and very close to the lake.

I will start with the positives; it is clean and quiet…read more Check in went as expected. We got to the room, my wife immediatly noticed that there was no hair dryer. In addition, there was no in room coffee maker for early morning coffee without sending me down to the breakfast area for coffee (by the way very bitter). The room had a refrigerator, microwave, and iron. It seems to me that the two items that were missing would have gotten a lot more use than the microwave. After our travels we wanted to clean up but we found that the locked down soap and shampoo dispensors in the bathtub were empty. In addition the water pressure was so low (water saving setting I presume) that the water only came out in a slow dribble and was mostly unuseable. Trash bags were draped over the trash cans, making us install the trash bags ourselves. We went to sit on the beds and found them so high that our feet could not touch the floor (I am 6'2" and my toes could barely touch). The toilet seat was super low, I assume for people in wheelchairs however for a person with bad knees it was very difficult to navigate. The breakfast the first morning was seemingly planned to have just about nothing in abundance. The eggs and the bacon ran out; they replaced them but even with limited guests it ran out again. When they refilled the bacon they put 6 to 8 pieces in the tray. they were gone almost immediatly and stayed empty while I was there. The physical facility was fine but it seems the management cut every corner that could be cut. I have stayed in hotels all over the world from the absolute best, to hotels in the Arctic without heat and just a lot of blankets. This hotel at best is a disappointment. The way this hotel is run is a true example of management cutting so many corners that it drives away guests; it is truly not worth the $170.00 per night that they charged, I have had more satisfaction and a better experience staying at a Motel 6. I like many others, I seldom leave reviews; however this hotel pretending to be an upscale facility is deserving of my time due to the many glaring defiencies. Several mediocre aspects would never cause me to to leave a negative review, it is only the truly deserving that typically cause me to respond on Yelp. This hotel will not see another penny of my money. I would urge people considering a stay here to look elsewhere, there are many nearby options.

Actually way better than Fairfield Inn next door. But I'm disappointed with the cleanliness of the…read morebathroom and you could hear people in the nearby rooms. I could hear people laughing and talking from upstairs. It's slightly better than the thin walls of the Fairfield Inn. Bathroom sink had tiny hairs like someone had shaved and the soap had dried up. That was there from the person who had used the room before me. I took two pix. I called the front desk and they offered to switch me to another room. I had already unpacked and it was almost 11:30pm so I declined. He offered to have housekeeping clean it tomorrow morning. We'll see about that. Disappointing I was not offered points or something. The check-in was ok and they were very nice to me. I would give this place 2.5 stars. If the bathroom sink countertop hadn't grossed me out, they would have gotten 3.5 stars.

From the owner: Experience the best of Gainesville, Georgia when staying at the TownePlace Suites by Marriott…read moreGainesville. Our extended stay hotel features complimentary Wi-Fi, spacious suites with fully-equipped kitchens and living areas, a state-of-the-art fitness center, outdoor pool and free breakfast.

Good folks run this place. I had a positive experience staying here, given that it was only for a…read morequick work stop. I literally flew in, slept here about 2 hours after landing. I woke up the next day to do a marathon of training for all three shifts of a frontline worker crew. Came back to the hotel at about 3:00am the next day and flew out at 3:00pm. So this review is really about how comfortable I was in the hotel room for the few hours I slept in it. And it was great with the air working well and the pillows soft. The room was modern and clean and the shower was decent pressure. So no complaints and will stay here again.

Here for a quick turnaround visit. The room, 2 Queen Beds Studio Suite w/ Sofabed was clean and…read morevery spacious. This room has a seating area, wet bar with a microwave and refrigerator (always a plus in my book). The bed was nice and a cozy, so I slept well after enjoying a little TV time. The young lady at check-in was welcoming and the young ladies at check-out were cheerful. I really enjoyed my stay and would definitely stay here again!!!

October 2021, 12 nights, free (all nights covered by our points). We selected this hotel based on…read morevarious site's 4+ average ratings and the desire to burn Marriott points before we lost them. The staff was friendly. This hotel is a little tired/worn though. I think a little attention to detail could overcome some of these things, e.g., our bathroom had a dead bulb the night we checked in and the nice note written by housekeeping was on a tablet with a coffee spill. The next day another bathroom light bulb went out so I had to ask for two bulbs. The next night the tv wouldn't turn off so we had to unplug it but then in the morning the tv would comeback on after we plugged it back in. The fitness room was closed for much of our stay due to an HVAC problem but guests could use the Marriott Townsuites fitness room (the hotels have adjoining parking g lots). The breakfast service was back to normal/pre-COVID and they have an A (99 out of 100) health inspection rating. There is a laundry on the second floor with generously sized washer and dryer, which was $3 per wash and $3 per dry. Some evenings there was fresh chocolate chip cookies in the lobby. The internet signal was good. My husband and I both worked remotely on a few days of our stay and had no trouble with video calls, email, etc. I don't think if we're in the area that we'd stay here again.

Very hard to check in or change reservation, lots of phone disconnections very poor help , we will…read morenever ever recommend this chain of hotels ever, calling the front desk is impossible! We tried calling corporate and got no help whatsoever, very disappointed !!!!!

Great place to stay it's close to all the local restaurants and very nice and quiet a little hard…read moreto come out into the road but I will definitely stay here again

Update: Spoke to the manager who informed me that the construction work would not be happening…read moreafter 6pm anymore. The entire front desk staff were really helpful. Keeping my fingers crossed and having faith this is true. Hotel is under construction so there's non stop hammering, drilling, loud banging, doors slamming until late at night! When I asked to be moved to a different room I was told that there isn't anywhere in this hotel that I wouldn't hear the noise!