West Jet is our go to airline from the check in to boarding the flight to the wonderful flight…read moreattendant's and pilots. This time we decided to pay it forward to the crew. By thanking them all with gift cards, they work hard to keep all the passengers happy and content! That alone can be challenging with people that are just not happy to begin with. The crew were very grateful and appreciative of the gesture. We did this on both flights. To our destination and returning. This flight was Calgary to Huatulco On this flight we traveled in premium. In this section we have the following: - free lounge vouchers -priority boarding -2 carry on, One personal bag, small carry on -2 free checked -drink waiting as you get seated on the plane -very spacious relaxing seats -you receive a menu for drink and meal selections served in real glass and metal utensils on a no slip place mate - being pampered which is a nice treat on long flights. Our flight was on an early time so our meal was omelet with some sides of yogurt, fruit, cheese with a chocolate croissant and of course snacks. Which consisted of bag of chips, bag of candied nuts, chocolate bars. All included with premium fare. Our return flight was delayed in arrival by an half hour due to weather in Calgary in Huatulco. Checking in at Huatulco was easy at the WestJet counter and boarding was a breeze with priority boarding Our meal was Shepherds Pie, salad, delicious chocolate cake, with drinks We will see you all soon on our next travel destination

I've been waiting in the Calgary airport for 5 hours now. At the beginning it was because of…read moreweather delays but now other west jet planes are taking off but we're stuck without a pilot. We've been delayed again and again every 30 minutes so we havent been able to go do anything else like eat dinner. It says that there is weather issues at our destination but we have family waiting at the airport for us(for 5 hours now) who have payed for parking and have confirmed that the weather is not bad. This is unacceptable that we have been told we're close to boarding for the past 5 hours to still not have a pilot while we were told one was on their way and had landed over an hour ago. We are on flight WS 277 and are extremely disappointed in westjets customer service. Edit: After waiting 7 hours our flight has been cancelled...

Yet again... Delayed…read morefor several hours (3.5+) in Toronto due to maintenance issues and having to swap out planes twice. You'd think that would be enough time to handle baggage properly. Just arrived in Calgary (and to be fair, the flight was very nice), only to discover my bag was loaded on a flight that won't land for another 2 hours. But they promised they can deliver it to me at the house sometime tomorrow afternoon. Thanks for nothing. This airline runs with the efficiency and coordination that only a government run business can. If it wasn't my option for flying out of PEI, I'd never fly Air Canada again. What a train wreck of an airline. This makes a total of 6 of my last 8 flights where the luggage has been mishandled. Do not recommend.

Took multiple peoples bags off the plane for weight issues that were left at origin. When I made a…read morereport to have it sent to my hotel the guy at the desk (refused to give name) said he had no information about when to expect it and was an overall ass. Doesn't help flight was delayed over an hour either. Apparently this is a common occurrence.

Great airline. Listens to customers and always a smile from the airport staff to the inflight crew…read more Almost always on time cause they add a good amount of time inbetween unloading and loading. Also, very affordable compared to the main airlines. Lastly, if you take "horizon" flights they serve free wine and beer from local places they fly.

Horrible!!! I walked up to the counter to check in for my flight an hour before my flight and the…read moregate agent said "sorry I already shut my computer down", you'll have to call this number and tell them you missed your flight!!! I couldn't believe my eyes. How can you just walk away from someone who is clearly on time and ready to check their bags. The gate agent was rude and not helpful. I will NEVER fly Alaskan Airlines again. I ended up being stuck in Calgary for 6 hours. Horrible! What a way to ruin my wonderful vacation! She must really hate her job!

I have arrived in Calgary for the first time in my life. and I flew from Pearson to YYC. I decided…read moresince it was a long flight. I would use Porter Reserve and I can say it was totally worth it. The flight attendants were extremely friendly and accomodating. and the meals on the porter reserve flight were much better than I thought i was going to recieve. the candied apples were a really nice touch while the crepe with apples, almonds and strawberries and raspberries was better you would get at most restaurants. It was a long flight 4.5 hours. if i have one compliant it is that Porter should try to get a second bathroom on its plane as there was a constant line up which clogged the aisle for the vast majority. Again though, this was a wonderful and a super job by the flight staff

Doors open 2 hours before schedule flight departure. Security is the first, very professional and…read morethorough. After that you checkin your bags and seat selection. All in all very nice local Northern Canadian flights.

It's a hit and miss. Some times the service is great and sometimes not so much but it's different…read more Depending ..... So have connecting flight and they were able to accommodate. But lots of delay.

Yes, five stars. I…read moreknow you wonder why?! I travel over 100k year on United. All coach. Some trips to Asia and South America have 12-14 hour segments. In coach. Never have I been treated poorly. What I can say is United treats safety first. Hey, what do you want: fly in a storm, short handed or with a crazy passenger? I say no thank you. United makes travel affordable, safe and reliable. My company can't afford to pay for the high end airlines with the first class experience and neither can most travelers. So to me what they do is short of amazing. Consider the volume of people, the unpredictability of weather and the fact, the fact, that airplanes are made of parts that wear, crack and fail. Didn't mean to scare you but through all that I get to my destinations 99% of the time and on time. To me that is amazing.

I missed my Flair Airlines flight despite checking in early because airport security took longer…read morethan expected due to liquids in my carry-on. I also paid for two carry-on bags but only used one. On top of that, Flair Airlines charged me a name correction fee even though the mistake was their error, not mine. I've contacted them multiple times for a refund for the missed flight, the unused bag, and the incorrect name correction charge, but I still haven't received a response. Very disappointed with the lack of support. I hope Flair resolves this promptly -- other travelers should be aware of potential issues with refunds and customer service.

Worst airline I've been to in my life. Carry on bags that usually pass on air canada don't pass…read moreflairs. You're forced to upgrade to small check in. If you're a guy going through security you will be physically patted down. The flight attendants woke me up to take off my supreme body bag which is super small in size. Even air canada and westjet attendants dont do that. What really got me was the tiny size bin that you have to put your bags in; if they dont fit then they got another sale from you for the bag upgrade. So scummy, never flying flair again, looks cheap but the way they trick you ends up being more expensive than air canada or westjet lol. Once you board the plane they paint the plane before even flying, what a waste of time delaying the flight even more.. you can see the runny paint on the wing from being freshly painted green lol