Probably one of the worst online shops I have experienced in recent years. Claimed a model was in…read morestock then after a week, I asked about it and they claimed they were shipping it shortly. Another week passes with no shipping and they had no interest in actually filling the order. They were slow to respond to my questions, didn't actually have the product in stock and didn't have the balls to admit it. They were quick to refund the order so that is something I guess. What a waste and pathetic excuse for a business.

I'm a huge comic book fan and collect tons of toys and figures, but this place and their overpriced…read morestock rarely if ever gets my business. Although not that much closer, if you shop Silver Snail or 401 games, they offer much cheaper games, toys and statues with much better service. They do have a lot of old stock here for older toys and figures that came out years ago, but this is probably due to their high prices and the fact no one is buying the products. The store also could use a cleaning as it is cluttered with toys and comics all over the place. Not in a good way, in a way that makes you not feel like browsing the aisles and just leaving instead. I'll take my business to 401, the Snail, Comics and More or even the beguiling instead. Much nicer staff and non scalper prices.

John Bead has everything for a person who enjoys beading. You will find a good selection of beads…read morefrom all different colors, shapes and sizes. Beads made in China to beads made in Japan or Czechoslovakia.

The young girl who works here with faux dreads is a total loser. Is this your first job? Learn how…read moreto speak to people. Her condescending tone and snarky comments are uncalled for. Clearly she has no friends. No life. No aspirations. She needs an attitude check. Anyways. Its a great store. Avoid this sales person as much as you can. Walk around and enjoy the crafty beads. When I go I avoid this chick and cash out as quick as possible.

I am following up on my previous review to say that the beads are on the move. The selection of…read moredelica beads was really good and they had all the beads well presented online. I received a notice about the sale for these delicas and it was very well done. I hope they can improve on the turn around time but I am happy to say my beads are on the move now.

would not recommend at this time. I have been shopping at the store for years and loved it…read more However, since they went online only I have not been able to get in touch with anyone. Place an order oct 21st, and other than confirmation that the order was received, and money taken out of my account, nothing. I tried calling, sending email and even went to the store which I knew was closed, to see if I could get my order. No one returns the calls, return emails. How is one suppose to pick up their order without an address?

Horrible. Customer service is highly ignorant and uneducated about the store. Some staff people are…read morehelpful

I'm shopping for a paint set for an aspiring artist. No, it's not me and I am the first to admit…read morethat fact. This large hobby, decor, arts & crafts supply chain has lots of ready made arts & craft items, decorations and just about any that can be classified as decor for any season or situation. If you don't have a particular area of interest but time on your hands, you can easily spend an hour browsing every aisle while letting your imagination run wild. Take a look at the hot specials for an incentive to buy! Staff are helpful and checkout was slow due to social distancing measures but efficient.

In late September, I had a Tuesday off from work. I was doing a craft project that involved getting…read morea pair of scalloped-cut scissors to cut through fabric. I thought that I'd give Michaels a try. Markham lost its store several years ago. I remembered this one at Kennedy Commons. It's my closest one from home. It's also a store that I hadn't set foot until this visit. There was lots of parking available. I parked a couple of rows away from the main entrance and walked in. It is a large store. Halloween items were out in full swing, from purple cats, to headbands with bats on them. I went to the sewing section. I didn't see the pair of scissors that I was looking for. In the paper crafting section, I did find a pair of scalloped-cut scissors. I'm not sure whether this pair would cut through the fabric that I had in mind, so I passed on that experiment. I loved being in the sewing section. I am used to a tomato pin cushion. I've never seen a flower one that you wear on your wrist. It's a great idea. Knowing me, I'd be so comfortable wearing it like a watch that I'd go out with it on. I enjoyed checking out the calligraphy section. I'm content with the pens that I currently have, so I didn't pick up anything here. There were plushies near the cashout area. So deadly! I bought an item from the sewing section. I had a woman at the cashout enter my phone number to find me in the system. I paid for my item with a debit card. It was a straightforward, smooth transaction. I passed on getting a plastic bag. I thanked the woman and left the store carrying my small item to my car. I like this store. It didn't have the scissors that I was looking for. However, I enjoyed perusing, ultimately purchasing an item for my sewing project. (410)

the store manager should be fired... I usually enjoy going to Michae. I was the store for 30 min…read moreand I listened to that women berate her employees Multiple time. She is condescending and a blunt... never going to that store again

Worst service ever!! Shorted the amount of buttons by 15%…read moreand charged my credit card 30% more than the agreed upon price. Forgot my order, couldn't send a receipt and was terribly rude, incompetent and unapologetic. I can't believe this person is in business.

Paid Button Boy for 100 buttons. He got mad at me when the password for the eTransfer wasn't…read more"Button" but a word of my choosing. And then he ghosted me and I never received the product...so he basically stole $75 from me.

Cute store. I'm thinking of doing my own artwork for my home and stumbled upon this store. They…read morehad all that is needed to paint on canvas. Easels, assorted canvas sizes, assorted brushes and paints and custom framing and plenty of colors to choose from. The employees were friendly and helpful. Will be back.

I have never been to DeSerres before. I was at Future Shop and decided to drive across the large…read moreparking lot to get there. I got a two-headed Itoya calligraphy pen for $3. It is comparable to other art stores. They have Speedball and Sheaffer calligraphy pens, too. There were also some good storage containers on sale, but I don't need any! The woman cashing me out was nice, despite the wailing child who was at it for five minutes by the time I got to her. I would go back again to explore some more, but this pen should keep me busy for a bit!

This is a great model shop. They have cement models, snap models, models from the right now, models…read morefrom the back then, and models from the right now that look like they're from the back then. Do you need decals for whatever reason? They have a big free bin near the front. Do you need cement? What types? There are so many! And, if you don't know, the guys who work there do, and they will make sure you walk away with what you need. If you've been thinking about giving models a go, or are just looking for a place that has shelves lined with them, this is where you want to go. It's hard to believe that a brick and mortar like this place still exists, but it's wonderful that it does!

I was here on a long layover from my airline job. Decided to get a Lyft to check this store. They…read morehave an amazing inventory of model kits. Very well organized and fair prices. I found things that my local hobby shops in Kansas City do not carry and bought them. The guys running the store are knowledgeable and very helpful. If you build plastic model kits, this place is a must to visit.