This place is a treasure trove, a bit of an Old Curiosity Shoppe for artists. Jay, the owner, is…read morevery knowledgeable and friendly. Prices are very reasonable. Paints, paper, canvases, easels, you name it, he has it. A bit out of the way for Torontonians, but worth the trip.

I went to Discount Art Supplies and Framing to find a frame for a 48" x 48" piece of art that I…read morebought from the Florida Artist, Anthony Burks, a few years ago. I was recommended by the Mill Pond Curator to visit the shop. I wasn't sure if it was open or not on Easter Sunday from the way it looked outside because the windows were mostly covered by canvases. I walked in and was taken aback by how much there was in the store. There was a lot of stuff stacked on top of each other but definitely organized. So I was thinking that I've found my local art supply store after walking around the store to see what all they had as inventory. I ended at the frame moulding near the back of the store and picked up a couple of moulding corners to inquire and receive quotes. I was walking to the counter near the register and was told (by someone I assumed the owner) to leave the molding over at the wall area and tell him what I am framing so that he can give me a quote. I found it odd because in order to get a frame quote, you never need to know what a person is framing although it can help to ask if the person doesn't know. I informed that I just want a frame and it doesn't matter what I am framing exactly but I do need just a quote. He asked me to tell him what I am framing. I informed him it wasn't required but I need a quote. He let me know that he can't help me with a quote if I don't tell him what I am framing. At this point, I had already put the moulding corner sample back on the stack of boxes. I let him know "thanks" but I wouldn't be back since he can't help me. ‍ Basically, the store was quite organized but super overstocked with inventory, etc., and their customer service sucked.

Just the best art store. Very knowledgeable staff, lots of variety of art materials, and if they…read moreare out, you can leave your order, and in very short order you get a call that they are in. Pretty well all types of art materials, Oil, Acrylic, Watercolor, En caustic, Printmaking, Book making, mixed media, Oriental Papers.

Knowledgeable staff, great selection and service, reasonable prices. The best retail therapy…read more.. always a positive experience.

I have been here many times in the past year. The store is divided into 3 sections/areas (arts and…read morecrafts, equipment (like drawing tools, different kinds of paper and paint) and framing). The people working there are very nice. It's appearance on the inside can give a little bit of sensory overload (in terms of the colors in different areas in the store). However, they carry varying amounts of supplies so you might have to go online to buy them if items are not available in store. BTW 1) They have a point card where you could get 10% off each time you purchase something and collect the amount you paid (ex. Pay $15 = 15 points). 2) When you are shopping online, you will get free shipping if you buy things that add up to $39 or more.

My absolute favourite art supplies store of all time. First of all, the staff are amazing. They've…read morebeen consistently helpful and friendly since I started going there in 2002. Obviously a change in staff, but the manager has been around for a long time and a couple staff members had stayed and have been amazing and funny! Seriously, I used to just hang out here as a kid because it's an art store, I'm an artist and the staff is great. It's a very clean store. They always have what I need and things I didn't know I needed. The prices are far superior to Michael's and better than Curry's. Plus the discounts are great and the rewards program is solid too. Oh and did I mention it's animal friendly? I can take my dog for walks in Petsmart and Deserres, Oh and also the customer bathroom is pretty cool. And free bags, who needs to pay a nickel for a bag? All in all, it's a great store. One of my favourite hangout spots, I can test my markers and pencils and all that and talk to awesome staff.

I cannot recommend this little oasis for artists,lovers of fine papers and associated creative…read moreparaphenalia highly enough! If you're into well curated,eclectic and quality "stuff,"then this is the place to go. Owner and staff are knowledgeable and super helpful and everyone is made to feel welcome. Stock is continually expanding and although a simple browse is fascinating, I find that leaving empty handed is impossible. My fave retreat when I have cabin fever and need inspiration. Try it.. you'll be hooked!

Great selection of prints/posters. I like the tshirts,…read moreunfortunately 30 bucks is too pricey. Great location and always friendly staff.

Rude and racist owner…read more Been here for few times previously. Prices are not the best in town, the Michael's just a few blocks down the street has things cheaper but I thought it's a small business I could support. However, the most recent trip made me definitely not wanna go back. I walked in to a customer talking to the owner at the checkout counter. I didn't pay much attention to them as my mind was fixed on getting the supplies I needed for my project. The conversation got heated and both parties raised their voices so I stopped to take a look. I saw the owner pointed his hand toward the door and said "out, out!" and she angrily left. When I was done with my shopping and came to the counter to pay, he smiled and said, in his very limited English: "black people, trouble trouble right?" It's bad enough yelling at a customer, it's entirely another level of rudeness to make racist comment to another customer. Am I apparently better than the other lady just because the colour of my skin?

Called to inquire about their stock of some Golden acrylic colors. The person answering the phone…read moreseemed to be annoyed by the questions. He constantly reminded that I could have gone online to do it. I explained that I wanted to confirm and place a hold before coming to the store. When I asked about the difference between the heavy body and the open lines, that seemed to set him off. He angrily shouted "Google it" then hung up on me. Won't ever deal with this store again.

Cute store. I'm thinking of doing my own artwork for my home and stumbled upon this store. They…read morehad all that is needed to paint on canvas. Easels, assorted canvas sizes, assorted brushes and paints and custom framing and plenty of colors to choose from. The employees were friendly and helpful. Will be back.

I have never been to DeSerres before. I was at Future Shop and decided to drive across the large…read moreparking lot to get there. I got a two-headed Itoya calligraphy pen for $3. It is comparable to other art stores. They have Speedball and Sheaffer calligraphy pens, too. There were also some good storage containers on sale, but I don't need any! The woman cashing me out was nice, despite the wailing child who was at it for five minutes by the time I got to her. I would go back again to explore some more, but this pen should keep me busy for a bit!

Extremely friendly owner. Turned his store up aide down to help me find a pack of Bienfang…read morecanvastte paper, which I could not find in many art supplies stores around the GTA. Couldn't believe that level of service for a $30 total order. There is a painting school attached to the store and some of the student's works were impressive.

From the owner: Palette Art Supplies Loyalty Program…read more Join our loyalty program with your first purchase and earn points anytime you spend. Use your points to shop and get money off your next orders. ! Get an extra point for placing a first order !