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Vaughan, ON

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Soho Art Supplies

3.2 (5 reviews)
Closed • 9:30 am - 6:00 pm

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Framing Depot - Framed print and textile item

Framing Depot

4.1(29 reviews)
19.3 km
•$$

I regularly frame my art prints at Framing Depot, and I've always been satisfied with both the…read morequality of the work and the service. It isn't inexpensive, but the craftsmanship and materials justify the cost -- especially for original prints that need museum or art glass. They also carry a wide selection of frames. I've used their printing services as well and have never been disappointed. Highly recommended.

"I'm the owner, and I don't give a f*."**…read more I don't usually write Yelp reviews - I had to create an account just to post this. I don't like hurting a business over one bad experience, and maybe that's all this was - but wow! I left Framing Depot without a birthday gift for my husband and feeling completely disrespected. I wasn't treated right - plain and simple. I've used Framing Depot before and had good results, so this came out of nowhere. I placed an order ahead of my husband's birthday. On the Saturday before (they're closed Sundays), I called to confirm pickup. I gave my last name, was asked to repeat it a few times - my name is tricky and perhaps the line was bad. Then I was told - with clear irritation - "Can you just spell it?" I replied, "Sure. You just had to ask." No doubt I was a bit annoyed with his tone. When I arrived, the mat colour was wrong. The owner pointed to the paperwork and insisted it matched the order. I hadn't filled it out the paperwork, and said as much. Instead of owning the mistake, he kept pointing to the paperwork, so I firmly reminded him I hadn't filled it out - I didn't work there. Once he finally acknowledged the error, he offered to fix it - but not until Monday, the day of the birthday, which didn't work for me. He told me I had an attitude - and that I'd had it long before I arrived - referencing the earlier phone call where I'd said, "You just have to ask" when asked to spell my name. He said, " I was there, he did ask!" It became clear I was dealing with someone who was already angry with me. I said I'd come back to speak to someone else, as the interaction was going sideways. He repeated that I had an "attitude," again citing the call. I reiterated I'd be leaving and would speak with someone else. Then, out of nowhere, he said, "You're not getting a discount." I hadn't asked for one though, frankly, it would've been appropriate given the error and how I was being spoken to. He repeated that I had a bad attitude, told me he was the owner, and said, "I don't give a f***." His words. I responded, "Clearly." He seemed visibly charged and completely unaware of how he was coming across. I wasn't scared, but it did occur to me that I was alone in a store with a man twice my size who was being irrational. I admit I had a bit of tone on the phone - in response to someone being irritated with me. But even if I concede I had an attitude, does that really warrant this kind of response? "I'm the owner and I don't give a f***"? I told him I wouldn't be taking or paying for the frame. He was in agreement with not continuing to do business with one another. He then tried to break it in front of me and managed to crack it. I left empty-handed and rattled. An aggressive, unprofessional, and completely unacceptable behaviour from someone running a customer-facing business. But as he said -- he didn't give a f***.

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Framing Depot - Framed prints

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The Galleria

The Galleria

4.3(11 reviews)
10.0 km
•$$

My family has been using The Galleria (part of the Kens Picture Frame family of companies - in…read morebusiness for over 50 years) almost my entire life, so they are a familiar name around our home. Unlike reviewing restaurants, and bars, one might wonder aloud "How can you review a art gallery and framing store?" I know that I asked myself that same question before beginning to write this. What I realized is it all comes down to one thing, service and store managers Aret and Ares are carrying on a long standing family tradition of exceptional customer service at The Galleria. Located near the food court in Centerpoint Mall, The Galleria has an overwhelming amount of inventory literally coming out of their store. Fantastic images such as classics prints to contemporary pieces, catering to all artistic styles and tastes. And best of all is their pricing is quite reasonable. That being said, what has made The Galleria a lasting success is not just their selection but their custom framing service. Behind the counter you will see an endless supply of custom frame samples, giving any image or print you bring them the ability to look truly unique. However, where the staff here really differentiate themselves is in their vision and knowledge. Speaking from experience the staff here is able to make great recommendations on custom frame and mat combinations, many times providing options that you hadn't considered yourself. Friendly, Courteous and fair, my family will continue to use The Galleria for all its custom framing needs, (or until we run out of usable wall space in our house that is:) )

What a fantastic experience at THE GALLERIA getting our oil paintings stretched n framed along with…read morecouple of sports jerseys, graduate degrees and some old memento heirloom photographs, blue prints and old vintage documents custom framed. The framing jobs were so beautifully crafted with incredible fit finish, exceeding our expectations. All the work was was ready sooner than promised, which was a huge plus! We highly recommend this gem who's been in business since the 70's to anyone looking for boutique museum quality custom picture framing at below market prices and exceptional customer service! We will definitely be back!

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The Galleria - Galleria Art n' Frame Top Quality, Lowest Prices Since 1966!

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Soho Art Supplies - artsupplies - Updated November 2026

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