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    SunTalk Solar

    3.4 (22 reviews)
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    Solar system installation

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    2 years ago

    great work. start to finish is very timely and project managers are good at what they do. they are responsive and kind

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    Ask the Community - SunTalk Solar

    Review Highlights - SunTalk Solar

    It's rare to find such genuine professionalism and care these days--thank you, Jason, for your outstanding support!

    Mentioned in 6 reviews

    Read more highlights

    Photon Brothers

    Photon Brothers

    3.9
    (68 reviews)

    Photovoltaics (PV) is the conversion of light into electricity. I didn't take physics in school but…read moreI did ok in math so let's take a quantitative review on PhotonBrothers (PB). It's important to understand that PB is a installer not a manufacture. Different manufactures have different models. EnergySage.com is great for general research panel efficiency: SunPower: 22.8% LG: 22% REC: 21.7% PB is a certified installer for REC group a Norwegian company that started in 1996. My specific solar panel model number is REC355AA (alpha series with HeteroJunction HJT cell technology (RECgroup.com) My system: 14 REC x 350 watt panels producing 4,900 (4.9 kW) total solar power. To put this number in perspective, a typical 3 ton central A/C system consumes about 3 kW when it's running. Timeline it took about 3 months from initial call to certification. I went though a co-op with city of Denver (SolarUnitedNeighbors.org). Read up on "Net metering" and "Investment Tax credit ITC" renewed 26% for year 2021-2022 Everybody from sales: Krista T. Projector manager: Eric H. And installers: Jerry & Kyle they were all competent in their lane of work. They all praised their management and liked the company culture. Solar can be purchased with cash or financed with a 20-year loan just like purchasing a car or appliance. It's an investment for your house and your money saving won't break even until around year 10. Loan payment will be around $80-150 per month depending on the kW size of your system. Your electric bill will be significantly reduced to nothing but you still have to pay the $6 monthly service fee plus your Natural Gas utility bill. Most panels will have a 25 year warranty but the biggest difference is Tesla SC330 panels only guarantee Output of 80% efficiency at the end of term. REC355AA panels guarantee is at 92% efficiency. YMWV

    My experience with Photon Brothers has been nothing short of infuriating. I want to be absolutely…read moreclear so nothing gets lost: the communication, customer service, and basic professionalism I received were shockingly poor, and I deeply regret choosing this company. Photon Brothers wasted 6 months of my time and cost me roughly $17,000 due to their negligence. I repeat, DO NOT UNDER ANY CIRCUMSTANCES CHOOSE PHOTON BROTHERS. There are many solar companies out there, take your business elsewhere!! This is a company that puts customer service LAST and will throw you under the bus and leave you hanging the when issues arise and they need to do something that inconveniences them or impacts their bottom line despite contracts, written and verbal promises and basic honorable/professional business norms. Our family moved into our new home in June and immediately began comparing solar proposals. I ultimately chose Photon because Sam Johnson (senior sales rep) appeared knowledgeable. I was explicit with Sam about the type of roof and shingle I had--I even sent him the official documentation from the roofing company detailing the type of roof and shingle. He assured me multiple times that Photon could handle it and told me he had built extra labor costs into the contract for exactly that reason. We signed a contract and approved financing. Then came the site visit with the installation supervisor, Drew Perry. I was on the roof with Drew as he inspected everything. He told me directly that the roof was suitable and we were "good to go." Every step of the way, Photon reassured me the system would be installed before year-end so I would receive substantial expiring federal tax credits. Throughout this process, I repeatedly checked in with the project manager, Kaitlyn Martinez. Responses were rare, slow, and unhelpful--but when she did reply, she also confirmed everything was on track for installation before year end. Install day--November 24--was when it all fell apart. Only that morning did the installation team realize they had completely overlooked the shingle type and couldn't install the system, even though I had disclosed this upfront and even though their own supervisor had inspected the roof in person. The install crew told me they messed up and would make it right and still get it done before year end. Kaitlyn (project manager) called--one of the only times she ever did--and assured me there would be no added cost and they would still complete the project by year end, I was reassured again that they would uphold the contract and their promises. That turned out to be untrue. After several incredibly frustrating conversations with Sam and co-owner John Johnson, where I had to constantly call them for updates, I was finally told that Photon would NOT complete the project at all. They openly admitted they made the mistake but refused to honor the contract or their repeated promises because it would cost them more in labor. John specifically told me that--even though the error was entirely on their side--they were not willing to take the financial hit to fix it and I was just out of luck. They refused any sort of compensation for my lost time and money. John initially tried to blame me because I had a difficult roof, then blamed Drew Perry (instillation supervisor), then blamed his Ops team then just told me verbatim "construction is difficult" and I need to understand that, so too bad for me. As a result, I've lost more than six months of time and a ~$17,000 tax credit, all because Photon Brothers failed to do their job, failed to communicate, and then refused to take responsibility for their own mistake. Based on my experience, I would strongly caution anyone considering this company. They overpromise, underdeliver, and when their internal failures come to light, they deflect, delay, and ultimately leave the customer holding the bag. I cannot recommend them under any circumstances.

    REenergizeCO - Denver Insulation + Solar Company

    REenergizeCO - Denver Insulation + Solar Company

    4.8
    (22 reviews)

    The initial sales visit was professional, and thorough without wasting time. The visit to add…read morespray insulation into my exterior walls was great. The team ran into some problems that were outside of their control and handled them extremely well. The spray makes a mess but they covered beforehand, and then cleaned up very well afterwards. Re cost, I obtained seven estimates. Only two came in cheaper, and I those estimators did not leave me with a good level of confidence that they would have quality work.

    Absolutely horrible customer service and a very disappointing experience…read more During an energy audit, my hardwood floor was damaged. I also discovered that the technician moved my security camera from the window to a table without asking. This was captured on my security footage. When I raised these concerns with management, I felt they were dismissed. The manager told me he believed the technician's account over mine despite the video I provided. I also informed him that I intended to leave an online review. During our conversation, he responded by saying, "I'll sue you for defamation." And, " I can't wait to see everyone on Reddit laugh at you" That response made me question whether customers feel comfortable leaving honest negative reviews after receiving that kind of warning. Based on my experience, I cannot recommend this company. I encourage anyone hiring these contractors to have security cameras and to document the condition of their home before and after service. In my opinion, moving a customer's security camera without permission is a serious security concern. Xcel's website has a list of companies you should use I'll provide a list below. With only 140 reviews on google and 21 on yelp the business has been in business for 17 years he says. Yea a lot of people love your business

    Lifetime Roof & Solar

    Lifetime Roof & Solar

    3.3
    (9 reviews)

    James came to our home last week to evaluate the condition of our roof. He determined although…read morethere was wear and tear with the roof, there was not significant damage to place a claim with our insurance company for a new roof. I asked him if there was anything that could be done with the flashing that was sticking up where the roof met the siding. He said he would ask one of his crew members to swing by our home the next time they would be in our area to see what could be done. Three days later I received a text from James stating Danny his project manager was headed to our home to fix the flashing. Brian arrived 30 minutes later and repaired the flashing at no charge! We were so impressed with the excellent service we received from Lifetime Roof & Solar, when it comes down to replacing our roof, we will definitely give them a call! Thank you James and Danny for your help!

    My experience with Lifetime Roofing & Solar began with their representative filling out the…read moreestimate with a mistake that would have increased the costs by 50%. After a forty minute long discussion and a call to his boss he finally agreed that I was right. Since this was a new employee I was inclined to let this pass. The company then scheduled my hail damage roof replacement to happen on a day where there was a 65% chance of rain with a high probability for hail. I contacted the company and told them that I did not want my roof replaced on a day with a forecast like this. I was initially told that the "paper" was guaranteed for thirty days and things were "fine". It took me just about having a meltdown for them to move the installation. No roofer would install his own roof on a day like this! The installation was supposed to take a day, but the work stretched into the next morning. I'd rate the shingle work as ok. The rows on the roll roofing over my porch were uneven. One spot even had a ¾ inch strip with no sand on it as there was insufficient overlap. The edge of the roofing looks like a wave pattern rather than a straight line. The contractor left a bunch of loose trash in my recycling bin that I had to sort out along with some other leftover materials on my porch. The only part of the work I would rate as excellent would be the gutter installation, which was done by a subcontractor. I was misled by the reviews into thinking I would get superior work done. In the future I'll definitely just go with the contractors recommended by my insurance company. The subpar work from Lifetime is just going to increase my insurance bills.

    Controlling Systems

    Controlling Systems

    4.5
    (161 reviews)

    I interviewed many AC / Furnace contractors after our AC went out and the furnace needed to be…read morereplaced too; it was on its last leg. I got the recommendation for Controlling Systems through ChatGPT and they didn't disappoint. The sales process best of the bunch. Chris, our sales rep. took the time to do a manual J measurement throughout the house to ensure we were getting the right system for the house, which none of the other contractors even considered. After showing me all the options, we went with their RUUD top of the line system which came with a multi stage furnance, variable stage AC, and a heat pump. They applied the rebates offered by Xcel, so we didn't have to wait for the rebates, we just signed over the rebates to them during the sales process. The installers were top notch, kind, and ensured they took good care of our home. I couldnt be happier and highly recommend them. From a price point, they came out thousands less than the closest competitor, and I'd note the closest competitor wasn't willing to do a transfer of the rebates. We would have had to claim those after the sale.

    So few companies will even do mini splits, much less demonstrate true expertise in the technology…read more Rudy and the team designed and installed an excellent system to heat and cool our garage and home office, completed the job ahead of schedule and for $2500 less than my nearest quote. There was a slight deviation from the equipment in the quote and what was installed and I wasn't even worried. Three weeks later I got a call that they had the part and they installed it! Being true to what they commit to, even if I wasn't bothered by it, seems to be their culture. Thanks!

    Titan Solar Power

    Titan Solar Power

    1.1
    (7 reviews)

    The communication at Titan Solar is poor, particularly the Denver office. It does seem like a…read morecompany-wide problem, though. Early on, we were getting emails and calls from many different people. When we had questions, we didn't know where to direct them because there were so many people contacting us and no point person for us to go to. We would be directed to different people and often would not receive responses. There were delays on installation, most of which were beyond Titan Solar's control, so this did not impact the rating at all. The concern was not the delays but not communicating with us about the delays. Additionally, because they needed to get inside our garage for the install, we tried to be proactive and coordinate with them when we would be home and available. They did not respond to our calls and emails about this several times. When we did get through to someone about this, they said they would show up at a particular time and did not. Another time after over an hour on hold, the person who answered the phone didn't know how to check on the arrival time. We kept receiving conflicting information about getting approval from the city, including discrepancies about if we needed to be home during the inspections or not. They also provided conflicting information about the number of inspections. We were told someone from Titan would be here during the inspection, but then this did not always happen. After the product was installed, our inverter went out in less than two months. I appreciate that they quickly noticed this from their monitoring and contacted us. This was the one good, proactive communication we received from Titan. However, after this, the follow-through was quite poor. They couldn't provide updates on when the part would arrive to be fixed. Once it did arrive, they just showed up without contacting us--fortunately, we were home. However, after the inverter was replaced the solar was still not active. We did not receive any communication about why. We are pleased with the solar panels. The people who did the actual installation were always very pleasant. I was concerned that our inverter went out within 2-months. However, the 2-star rating is because of the rather abysmal communication. Having a couple of communication issues with a big project like this is not a big deal. However, what we encountered was a consistent pattern of poor communication. It seems that the primary issue is the management. This is a highly disorganized company. We had hoped to refer people to Titan; however, even though the product is good, we would not feel comfortable referring anyone to a company with this many consistent patterns of communication problems.

    The costumer service is awful, yook me 3 months until they decide to answer back and do what I…read moreneeded to do

    SunTalk Solar - solarinstallation - Updated August 2026

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