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    Titan Solar Power

    1.1 (7 reviews)

    Services - Titan Solar Power

    Solar system installation

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    4 years ago

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    3 years ago

    The costumer service is awful, yook me 3 months until they decide to answer back and do what I needed to do

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    Elite Roofing & Solar - Roof replacement in progress -- Elite Roofing & Solar team delivering expert craftsmanship on every home.

    Elite Roofing & Solar

    (42 reviews)

    Northeast

    Our home was badly damaged during a hail storm, and Elite Roofing was recommended to replace our…read moreroof. Chad Brockmeyer provided outstanding service and demonstrated exceptional knowledge during the process. He provided the highest quality service. Overall, we were pleased with our experience and would highly recommend this company.

    Partnering with Chad from Elite was an outstanding experience!…read more After a recent hail storm (June), I noticed a significant roof leak. After handling it the best I could, I began researching roofing companies that could come out to my home and investigate the cause, repair, plus evaluate my roof for any additional damage. The first company I met with did find the cause of the leak, said they fixed it, and claimed I needed a new roof. They then ghosted me and wouldn't respond to my messages asking what was next. I was then referred to Elite (and Chad) through family that had used Elite on multiple homes (two relations of my wife). I spoke to Chad the next day after texting him and explained the backstory. Chad took it upon himself to have one of the service team members come out to my house and check the previous company's "fix", as he was concerned that more storms were in the forecast. The following day, Alan came out and checked out my roof. After 25 minutes, he came back to my door to let me know he'd found the leak area (not fixed by the way) and had correctly fixed it for me. Alan even had photos on his phone to show me the issue and fix. Alan had also walked my roof and although I do have some hail strike damage, he did not feel it was sufficient enough for an insurance claim. But... he would share with Chad for a second review to make sure. Chad called me later that day and confirmed he agreed with Alan's assessment and that my roof does not require replacement at this time. To say I am floored by how swift and efficient Elite engaged with me would be an understatement! To top it all off, Chad would not hear of me paying for Alan's time or repair work. To me... this is the mark of an elite company (pun definitely intended)! I will (and have) recommended Elite Roofing and Solar to my friends and family and will be calling them first the next time I have concerns over my roof. Way to go Elite! You have a repeat client in me.

    Photon Brothers

    Photon Brothers

    (65 reviews)

    The whole process of adding solar and a Tesla battery has been extremely friendly and efficient…read moreexcept for 2 things: getting the city inspector out and getting Xcel to jump through all their own hoops. Photon Brothers have been great but if I were them I'd be totally nuts dealing with those 2 entities. Get yourself ready for a months long process but not due to Photon Brothers-they've been great and communicated well all along

    My experience with Photon Brothers has been nothing short of infuriating. I want to be absolutely…read moreclear so nothing gets lost: the communication, customer service, and basic professionalism I received were shockingly poor, and I deeply regret choosing this company. Photon Brothers wasted 6 months of my time and cost me roughly $17,000 due to their negligence. I repeat, DO NOT UNDER ANY CIRCUMSTANCES CHOOSE PHOTON BROTHERS. There are many solar companies out there, take your business elsewhere!! This is a company that puts customer service LAST and will throw you under the bus and leave you hanging the when issues arise and they need to do something that inconveniences them or impacts their bottom line despite contracts, written and verbal promises and basic honorable/professional business norms. Our family moved into our new home in June and immediately began comparing solar proposals. I ultimately chose Photon because Sam Johnson (senior sales rep) appeared knowledgeable. I was explicit with Sam about the type of roof and shingle I had--I even sent him the official documentation from the roofing company detailing the type of roof and shingle. He assured me multiple times that Photon could handle it and told me he had built extra labor costs into the contract for exactly that reason. We signed a contract and approved financing. Then came the site visit with the installation supervisor, Drew Perry. I was on the roof with Drew as he inspected everything. He told me directly that the roof was suitable and we were "good to go." Every step of the way, Photon reassured me the system would be installed before year-end so I would receive substantial expiring federal tax credits. Throughout this process, I repeatedly checked in with the project manager, Kaitlyn Martinez. Responses were rare, slow, and unhelpful--but when she did reply, she also confirmed everything was on track for installation before year end. Install day--November 24--was when it all fell apart. Only that morning did the installation team realize they had completely overlooked the shingle type and couldn't install the system, even though I had disclosed this upfront and even though their own supervisor had inspected the roof in person. The install crew told me they messed up and would make it right and still get it done before year end. Kaitlyn (project manager) called--one of the only times she ever did--and assured me there would be no added cost and they would still complete the project by year end, I was reassured again that they would uphold the contract and their promises. That turned out to be untrue. After several incredibly frustrating conversations with Sam and co-owner John Johnson, where I had to constantly call them for updates, I was finally told that Photon would NOT complete the project at all. They openly admitted they made the mistake but refused to honor the contract or their repeated promises because it would cost them more in labor. John specifically told me that--even though the error was entirely on their side--they were not willing to take the financial hit to fix it and I was just out of luck. They refused any sort of compensation for my lost time and money. John initially tried to blame me because I had a difficult roof, then blamed Drew Perry (instillation supervisor), then blamed his Ops team then just told me verbatim "construction is difficult" and I need to understand that, so too bad for me. As a result, I've lost more than six months of time and a ~$17,000 tax credit, all because Photon Brothers failed to do their job, failed to communicate, and then refused to take responsibility for their own mistake. Based on my experience, I would strongly caution anyone considering this company. They overpromise, underdeliver, and when their internal failures come to light, they deflect, delay, and ultimately leave the customer holding the bag. I cannot recommend them under any circumstances.

    REenergizeCO - Denver Insulation + Solar Company

    REenergizeCO - Denver Insulation + Solar Company

    (20 reviews)

    The initial sales visit was professional, and thorough without wasting time. The visit to add…read morespray insulation into my exterior walls was great. The team ran into some problems that were outside of their control and handled them extremely well. The spray makes a mess but they covered beforehand, and then cleaned up very well afterwards. Re cost, I obtained seven estimates. Only two came in cheaper, and I those estimators did not leave me with a good level of confidence that they would have quality work.

    We purchased a new home in '21 and knew we wanted to do at least three things right off the bat: 1)…read moreinsulate the attic, 2) install solar, and 3) an EV charger. I was pleased to find that REenergizeCO did them all and were more than just an installer but on mission to increase energy efficiency. From start to finish communication was fantastic. They first did the insulation and we noticed a difference almost immediately. They also took care of submitting the Xcel rebate paperwork for it. The solar panels and EVSE came a bit later. Again, they took care of all the paperwork with Xcel. The system has been working without flaw since and saving us tons of money in this inflated energy cost environment. We had them out recently to detach and reset the panels for a roof replacement. They took the opportunity to slightly tweak the layout for better efficiency. Still the same commitment to quality!

    SunTalk Solar

    SunTalk Solar

    (19 reviews)

    Stapleton, Northeast

    I have been a customer in Aurora, installed 7.5kw system with 22 panels from 2019. There were some…read moreissues with the wirings, but their support was awesome. Jason has been my main guy, and he was so responsive, and easy to work with. They came and fix every single issue that I had. 2 years ago we had a huge hail, but none of the solar panels were damaged. But we had to claim insurance and take the panels off and put them back on. Suntalk has been easy to work with, and they rewire everything, even put better insulations on the wirings. I had pigeons trying to make nests under the panels, and they put nets and guards around. Yesterday, I just realized that my SolarEdge data was not updating since March 3rd. Called Jason, and he told me how to reset the communication module, and everything is good now. SunTalk has great service! Thank you, Jason!!

    UPDATE: After six years, I finally have the system running about 96%, no thanks to Suntalk. It has…read morebeen over a year now that I have been working with the manufacturer, providing them the design specs from Suntalk. The manufacturer concluded Suntalk poorly designed the system between the solar array and the inverter. After intensely learning the technical side of solar and the equipment, I concur with the manufacturer. I spent an additional $1700+ and countless manhours installing the appropriate equipment and properly programming the system, as to avoid completely rebuilding a sizable portion of the system. Now our solar is harvesting just over 6.8+KW, which is approximately a 98% increase in production from Suntalk's installation. Of note, I spoke with Suntalk for a number of months after my initial post and contact by their service manager, with no progress. Not once did they send a technician out to troubleshoot the system, even after repeated requests. They kept attempting to blame the batteries and informing me they would call the manufacturer. They promised on two occasions to send a technician out on a service call, but both manifested into two no call/no shows. Not even an apology, except after confronting them, and they provided not much more than excuses. ORIGINAL POST FACTS AND OPINIONS: We signed a contract with Suntalk Solar through its representative in 2019. The Suntalk salesman/representative altered the contract after it was signed. Had I not copied the signed contract before alteration, I would have been held to the higher altered price, according to Suntalk, until I produced the originally signed agreement. They finally honored the original price. Additionally, I needed to stop work during the initial installation, as their system was insufficient for our needs. They attempted to install a system that would not even support our well pump. Suntalk and I fought for months until my attorney sent a CDARA Letter. They finally began working on correcting the system. Their work was never complete. What was completed has never entirely produced enough power to sustain the house, much less overproduce during peak months, as promised by the salesman. Now, the system will not even turn on. I have called, left messages, sent messages, and involved attorneys. Their contract did not address attorney fees to the prevailing party, so be prepared to pay all of your legal costs. What a waste of time and money. Tens of thousands of dollars and countless manhours trying to get the system to work, it doesn't even turn on. I have a 7+ KW system; the most it has ever produced is 3.47 KW. Choose them if you want, but I would recommend looking somewhere else.

    Titan Solar Power - solarinstallation - Updated May 2026

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