I got questions, they have answers! Dr. Marlatt (re: Jeff) is one of a kind and a straight shooter…read morewith answers. Some answers I didn't want to hear but he explained it in a way that made sense and certain things I could do to help my vision along. I have only good things to say about this practice! Even Dan the optician offers sound advice about fitting me with the best pair of glasses. Each time I visit here I'm greeted with smiles all around. After the first visit and fitting for glasses I knew I was in good hands. The office is laid out nicely and even the bathroom is a quick skip and a jump from the receptionists. The vibe here is very down to earth and cozy. Don't get too comfortable though. Gotta get those eyes checked and keep them healthy!

I saw Dr. Jeff for the first time today and I was so impressed with the level of care I received…read more The front office was well prepared for my visit and super helpful. Dr. Marlatt saw me on time and was so helpful and thorough. He is a good listener, but a straight shooter as well. It was so refreshing to not be sold on his plan, but to have collaborated on what is best for me. So glad I found him. Tyler was also great with handling my medical records request with patience and kindness.

Service was so terrible. Had my 2 yr old and little baby; my wife was trying to get some shoes…read morehere. The workers took forever to help us, but we waited patiently as we understood it was busy. Then when my wife asked to get the shoes they brought the wrong ones out. She asked them again to bring the right ones and we waited for 25min and then just left. Bunch of kids running this location.

I'm so frustrated and disappointed in this store. I don't shop sporting goods stores very often…read moreand when I do it is most often Dick's Sporting Goods in Lone Tree Colorado. That's where I went today to purchase a birthday gift for my wife and it will probably be the last time I shop with them after today. Today was at least the 3rd time that I've purchased an item that was marketed at a significant discount but was rang up at full price. The first two times, I thought it might be simply errors in merchandising and signage. To be clear, I purchased two different sizes of a jacket off of a circular rack that held at least 6 more of the same style and color jackets. The signage on the top of the entire rack clearly said "40% off." I left the store, checked my receipt on the way to the car and returned inside to point out the discrepancy. The sales associate (different from the one that had checked me out) responded by saying "Honestly, these weren't the items on sale." She didn't bother to walk back to the rack to check the signage. She didn't apologize for the conflicting messages. She didn't call a manager to try making the customer happy. I do realize that it is not the sales associate's fault for deceptive signage so I wasn't rude or angry with her. I did keep my purchases (with the intent to return one when I figure out which size is the correct one for the recipient). But, I also did say that this was not the first time I had encountered this "clever but deceptive marketing in this store." And, I'm really tired of Dick's Sporting Goods in Lone Tree, Colorado playing their pricing games. I did double check online after leaving the store. Online the jackets I purchased are still listed at full price so I think I paid the correct price. However, management should verify and keep signage related to pricing current and accurate; and they should also correctly merchandise their stores. The fact that I have encountered this issue at this same store several times should give one pause before shopping here. I also realize that deceptive advertising is not legal and that I could also report this to the Better Business Bureau. I've considered that but decided to just take my business elsewhere.

Dear Oakley and customers,…read more I am writing as a customer who has supported Oakley for more than twenty years and who genuinely wants to continue doing so. Unfortunately, my most recent experience at the Park Meadows Mall Oakley store left me frustrated, disappointed, and questioning my long-standing loyalty to the brand. Like many retail environments today, this location appears to experience frequent staff turnover. As a result, returning customers are often given inconsistent information. I believe this inconsistency--not bad intent--is at the heart of the situation I am describing. One year ago, I purchased prescription glasses at this location and paid for the insurance exchange policy. At the time of purchase, the policy was clearly explained to me as follows: I could return to the store at any point within one year and exchange my glasses for a fee. Based on that understanding, I made my purchase with confidence. When I returned to the store on January 16, 2026--well within the policy period--I was surprised to be told that an exchange could not be completed because my eye exam had expired on January 9, 2026. I was further told that "legal" issues prevented the exchange without a new eye exam. I want to be clear: nowhere in the insurance exchange paperwork does it state that a valid prescription is required to exercise the exchange policy. I reviewed the documentation carefully afterward to ensure I had not misunderstood. While I fully appreciate that systems and procedures exist for a reason, policies should be communicated clearly at the time of purchase--especially when they may prevent a customer from using a paid benefit. When I asked to speak with the store manager, Ms. Sarah Smith, I hoped for understanding and perspective. Instead, I was told that the employee who originally explained the policy "no longer works here," as though that fact alone invalidated what I had been told. This response was particularly discouraging, as it placed the burden of internal inconsistency entirely on me as the customer. I asked Ms. Smith to consider my position: with the policy expiring on January 22, how was I reasonably expected to obtain an eye exam I did not want or need before losing the benefit I had paid for? While she did offer a two-week extension, the interaction itself lacked empathy and left me feeling dismissed rather than valued. I later called Oakley corporate customer service and spoke with a supervisor that stated a ONE month extension was regular practice, and the store manager could make an exemption when dealing with a glasses prescription that was recently expired. I want to emphasize that I do not fault the frontline employees. In fact, it was evident they also found the situation unnecessary. My disappointment lies with how the issue was handled at the management level and how rigid policy interpretation overshadowed customer care. It is my conclusion that Ms. Smith has poor customer service and was intent on not offering any solutions. Oakley is a major brand with a strong legacy. That legacy is built not just on products, but on trust. When a long-term customer expresses frustration over a policy that was not clearly explained, the response should strengthen that trust--not erode it. In closing, I believe Ms. Smith would benefit from retraining in customer engagement and brand representation. A manager's role is not simply to enforce policy, but to advocate for both the company and the customer. I hope Oakley will view this letter not as a complaint, but as an opportunity to reinforce the values that earned my loyalty for over two decades.

Not sure if they were having a bad day but the staff stayed off rolling their eyes and the…read moreproceeded to give me the silent treatment because I said I was just looking for now. I guess you have to spend money right when you enter the store to get treated like a human being

I am incredibly impressed with this Park Meadow's Macys store. They have a free Personal Shopper…read moreprogram that you can scheudle a time for help finding anything in the store (men & women's clothes, shoes, home decor). My Mom passed away the day before. I needed 3 black dresses for the funeral for my family. I didn't have an appointment, but due to a cancelation, Sally was able to help. We wanted items we could use for other occasions. We found perfect dresses, undergarments, & shoes. Sally had me try on something I would have never picked. I thought she was crazy but it was beautiful. It was a winning choice, on a very difficult day. I was pleasantly surprised on the price. 3 dresses, top for under the dress, undershirt, 3 nylons, & 1 pair of shoes was only $198. Wow! Sally went above and beyond. Because of this experience, I plan to buy more at Macy's and less at Kohls/Amazon. With these behemoth companies taking over, this personal way to shop is the future of brick and mortar companies. Keep it up! Also, thanks for keeping the Thanksgiving Day parade during covid! It was a safe plan B.

Don't usually go to the mall anymore after years of working in retail. But I do like to look at the…read moreholiday decorations and feel the energy in the mall from people shopping for gifts. Came to purchase my mother's gift at the cosmetics counter. The associate at the Estée Lauder counter was helpful and personable. We chatted and discussed options and I ended up with the holiday special and foundation. I'm sure my mother will like the items. I walked around to look at men's clothing and also shoes. I have a shoe weakness and some boots on final call caught my eye but I couldn't justify them to myself. Prices are comparable to other department stores.

If you're a runner, this store is a must visit. If you're a walker, also a must visit. The staff is…read moreSO kind, and will not pressure you. They help with free gait analysis to look at your feet and what shoe styles support you best. For me- I'm a Brooks Adrenaline girly for the last decade. They also have all the major shoe brands- including the oh-so-trendy Hokas. Derrin was super kind!

We went on Labor Day weekend and they were busy. I don't usually buy my running shoes this way but…read morewhere else can you try running shoes on a treadmill. More importantly, try DIFFERENT new release running shoes in one place. This place stands out because of their personalized and knowledge service. Though they were busy, they were patient and efficient. I can tell they cared about fitting you with the "perfect" shoes. I walked away certain and confident these shoes were the best for me. Needless to say, the 90 trial period (with the membership) gives me comfort should I change my mind. Great experience!

DO NOT GO TO THIS PRACTICE! They are in the habit of withholding medical records illegally if you…read morehave a balance owed, even if you haven't received a bill from them. Their customer service is very poor. And they have you repeatedly come back to bill insurance more with no new information so it is a waste of money and time. My husband left first and now I know why. It is illegal to withhold patient medical records!!! If I could give zero stars I would.

I went to Front Range Eye Care for routine eye exam for the first time. This is the worst eye…read moreclinic I ever have. Once I declined the added $49 eye imaging they pushed, things became ugly. The effect of the eye dilation was exaggerated. The eye refraction procedures were brief and incomplete. I was intimidated with potential reporting to DMV for revoking my driver license even though my eye sight test passes the regulation. The doctor, Kent Godfrey, was rude and unpleasant. They bought those tech gadget for saving their labor hours but want consumer to pay for it. Double dipping. Money hungry. SAD!!!