I was looking forward to my first professional cleaning ever and gave my family strict orders to…read moreclean up their clutter. The house already looked good so I was thrilled to get a deep clean in! I had been told when I scheduled that they took pride in their work and to let them know asap if things weren't done right and they would make sure to make it right. Advanced Cleaning cleans for a neighbor of mine who has high cleaning standards. I have walked into their home right after a cleaning and been impressed. The crew came in, and I showed Helenita around the house and what I wanted done. They went to work as I pushed the kids out to a neighbors house and set out to do some yardwork. I noticed they had the windows open, and I heard a crash and glass breaking. I winced, nervous about what it was, but I assumed they'd tell me when they finished. When I came back, I was hoping to chat with them since this was our first cleaning and I heard something break but they were turning off lights, said bye to me, and out the door. I then turned on the lights and looked around. The floor was visibly dirty. It looked like it had been mopped, but then someone with dirty shoes walked around on it. That was a bummer but I thought that's where the disappointment would end. The bathroom on my main floor and basement looked great, most of the blinds had been clean, and the baseboard up the stairs had been wiped. I got to the landing and was shocked. It was dirty, clearly not vacuumed, and I saw visible glass and a wrapper. I had no idea where the glass came from, and assumed it was what I had heard, but I didn't know what had broke. My kids bathroom was shocking. The tub and toilet had been cleaned well, but the countertop hadn't been wiped, half the mirror had spray marks on it, and the faucets hadn't been touched. I went to the master bath. Again, shower was glorious and clean. The tub had been cleaned, but they neglected to do the last rinse and the bottom of the tub was covered in silt. It was still wet so I was able to wash it down easily. I looked up and saw what had broken, a bulb in the lights above the sink. No one had said a word about this. I was surprised that they had literally broke something in my home and didn't tell me. Among other things, parts of the home were dusted really well, but little things hadn't been done, like the base of a floor lamp was clean, but not the bar up top. The shutters in my room had been cleaned, but they had been opened and shut against the wall and scratched the new paint. My husband and I spent the next 30 minutes sweeping, vacuuming, and wiping things down. I was surprised that what they had done was 10 man hours. It felt more like 4-5. Upon further inspection, I realized the hand towel holder in my main floor bath was partially pulled out of the wall. It was out enough that it required pulling it completely off, patching the wall and anchoring it in another place. We still have more work to do with touching up the scuffed up paint. The next morning I anticipated I would hear from them, as I hadn't paid. I texted and asked for the Venmo so I could pay what we agreed on. I sent the payment and then sent pics and told him what happened. I got a "yikes, I'm sorry, thanks for letting us know" text, but no offer to make it right. I thought for sure they'd offer something, a slight discount on the next cleaning, an offer to come back and finish, or at the very least reimburse me for the lightbulb. Nope. Nothing. Maybe they have too many clients they don't care about retaining new ones. I was excited and looking forward to hiring a monthly house cleaner. But Advanced Cleaning was not worth what I paid. For the next week I was picking pieces of glass out of my carpet, and that's not okay. Disappointed doesn't even begin to explain how I feel. I know they've been great for some people, but this was a definite miss. I wish them the best, but I would be cautious in hiring them. You might be left with more work to do in your house in cleaning up after them, and repairing/replacing things in your home.

We recently bought our first home and wanted everything cleaned before moving in. We hired Advanced…read moreHouse Cleaning to do 20 hours of cleaning. I was impressed that because they use such a large crew they were able to accomplish the 20 hours of cleaning time in just a few hours. After they left I was very happy about most things but noticed a few spots that needed retouching. I brought this up to Steven and Hekenita and they went over the top to take care of the situation. They personally returned and took care of everything I asked. You can tell that they sincerely want to make their customers happy and have a good experience. You're in good hands with Advanced house cleaning!

is cleaning service is the best by far as I have ever had. The owner brings two or three girls to…read moreher clean diligently and waste no time. My condo always looks so nice and so clean after they have been here I would recommend them hi to anyone there who needs hard workers who are also fast. act like they are deep cleaning when I have them every two weeks. Again, I highly recommend them.

I did the peace of mind deep clean so I knew it would be a lot because we have a big house but I…read morefigured it would be an investment. Hadn't had a deep clean like that in over three years with the pandemic etc. And they did 20 hours of work with 4 gals working non stop for 5 hours!! It was phenomenal and literally the most clean my house has ever been! Kat the owner was even there as one of cleaners. Every nook and cranny was clean, baseboards, window sills and tracks, Ceiling fans, library and the list goes on. Thank you so much! Looking forward to biweekly maintenance service!

I've used this service for several months and for weeks the quality has dropped immensely. Half the…read moretime they don't even rinse out the bathtub when it had clearly been used. I called and let the company know that the quality had gone downhill. They offered to work with me and sent a different girl, she did about the same quality though. The next cleaning my floors were not even swept, my bath tub is scratched, and when the girl took the trash out it leaked all over my garage creating a another mess. When I asked to have it remedied they offered to have the same girl come back to do the floors again or a $25 credit. Only texted never picked up the phone. Their quality is far from OCD.

This is my updated review for High Point Cleaning Services:…read more I was completely ripped off by High Point Cleaning Services. They charged me $400 for a basic move-out clean and took advantage of me. When I went to check the rental afterward, I found that they didn't clean the baseboards, windowsills, or walls--things that should have been deep cleaned, especially given the list they provided stating those areas would be cleaned. The only things they actually cleaned were the stove, fridge, bathrooms, kitchen, and they vacuumed. They had two cleaners in there for seven hours. What were they even doing for seven hours? I could've cleaned this myself, one person in four hours, and had it looking spotless. To make matters worse, one of the employees had the nerve to comment on how "disgusting" and "hairy" the place was, which was completely untrue. This was a normal move-out clean for a 1,100 sq ft townhouse, and I was overcharged. I'm just relieved that personal belongings weren't in the home while they were there, because I wouldn't trust these people in my house or anyone else's with personal items. I do not recommend this company at all.

We've had several cleaning services over the years, but none have come close to the level of care…read moreand attention these cleaners provide. They are truly meticulous not only is our home spotless after every visit but they go the extra mile by organizing spaces like our pantry. Our house has never looked better and we genuinely look forward to their visit every two weeks. SO GRATEFUL

Very thorough clean! Everything looks great and smells clean. Veronica is very sweet and I am glad…read moreto have found her service.

I love Veronica the moment I saw her it's like I've known her for years. She's so sweet. Veronica…read morewas amazing at doing her job and a professional. I would definitely recommend her if you need help with cleaning your house

I can't recommend this company enough. When it comes to your home, it's important to have…read moreprofessionals you can trust with your most personal space and belongings. Fresh N Clean did a stunning job deep cleaning my home. I was truly shocked at the detail and finishing touches they added. I have had cleaning services before with other people, and I can honestly say Fresh N Clean went above and beyond! Another thing I appreciate from this company is their fair pricing and transparency on what add ons and different services cost.

I cannot say enough good things about this house cleaning service. From start to finish, the…read moreexperience was exceptional. They arrived on time, were professional, friendly, and incredibly thorough. Every room was spotless, floors gleaming, surfaces shining, and even the little details most cleaners miss were taken care of. What really stood out was the care and pride they put into their work. My home didn't just look clean, it felt clean, fresh, organized, and peaceful. They respected my space, worked efficiently, and left everything exactly where it belonged (just much cleaner!). If you're looking for a reliable, trustworthy, and detail-oriented cleaning service, look no further. This is hands-down the best house cleaning I've ever had,

I've had Cleaning By The Best a few time and just scheduled to have them service my home monthly…read more They are excellent at being thorough and communicating clearly. I truly love how my house looks after they've been here and it smells amazing. Cleaning By The Best are professional, prompt, and friendly. I would recommend their services to anyone as the owner will work with you to clean exactly what you need. They offer deeper cleans or upkeep cleaning and are great at helping organize spaces!