After purchasing a Groupon for 4 hours of cleaning, I called the associated phone number countless…read moretimes. I left at least 10 messages. After a month I got a call that I would be called later that day. I wasn't. Eventually, after 2 months had passed, and I'd left a voicemail that I was contacting Groupon, the service called me back to schedule a cleaning Thursday afternoon. They didn't call me or show up that day. After leaving 3 more irritated voicemails, I had Groupon credit me back the money. Totally unprofessional. Waste of time, totally frustrating. Zero stars, if that were possible.

Do not trust this cleaning company to come into your home. We used this firm for over two years and…read moreChris, the owner, knew our home was a private residence and not a rental unit. A month ago her cleaning crew was in our house and allegedly was told it was a rental unit by one of Damistique'a managers. They were instructed to remove all of our personal clothing and empty out our refrigerator and freezer. Upon returning to our home and realizing our loss, Chris did acknowledge that they did take our personal items out of the house. In fact, they did return some of the items but over $13,000 of our personal belongings have not been returned. I have filed a police report and to date Chris has not returned our attorney's outreach. I will be taking further action. This has been a such a violation of our personal home especially after working with them for two years and Chris acknowledging they did in fact remove our personal property.

I am a very busy professional. Sadly, I have little time for house cleaning (even for my little…read morecorporate apartment). Golda and team filled that gap. She is very responsive, immensely professional, and most important - does a fantastic job (and is affordable!!!). I have no hesitation recommending Golda and her team. I am a very pleased customer.

I hired My Cute Maid to clean my apartment after we, as tenants, did as much as we could. I called…read morethem the day of, and they were able to accommodate which I really appreciate. They did a great job on the cleaning (I would have given 5 stars for the cleaning itself). However, I was displeased with the pricing and how the total came to what it did. They were supposed to be at our apartment @ 4pm, and got there at 6:30pm. One of their excuses, after an hour of waiting was they had to get food. Because of their tardiness, we were given $35 off. She asked what budget I was working with, and I gave them a high number. Expecting I would be charged for less. They ended up charging me that full amount + $10 because they had to bring in more people to help clean - something I was not informed on beforehand. However, it seems a lower budget could have promoted less cleaning. Before hiring, I recommend to: -Discuss what would be cleaned and how thoroughly it will be cleaned given your budget. *This would be smart to do for any house cleaning service -Confirm how many people will be cleaning throughout the duration of the clean *You are charged per person -Keep track of how long they took to clean *You are charged per hour Another tip. Check their website for discounts. We could have gotten 20% off, but didn't notice until after the cleaning.

Way over priced. Average "deep" cleaning. Owner did not keep their word to their own estimate or…read morecommunicate until too late and upped the price significantly. Horrible customer service. Would not recommend.

Loved this cleaning service! The deep clean was really thorough and the girls were very kind, wore…read moremasks, and worked around me working from home with a baby. Will be using them again for spring cleaning.

I want to preface this by saying I DID NOT use their services. This is just my experience with…read moretheir communication and having them come to my home for a quote. First bad sign - they did not read the details if my project where I clearly stated this was a hoarder (non biohazard) situation. Second bad sign is they didn't respond back when they said they would. The response was no, they can't do the job after reading the details and looking at pics. The response was something I expected and was no big deal. Third bad sign is that they called me on labor day, having changed their minds and they had enough people willing to do the job, but they had to do it THAT DAY. I was already questioning their commitment to helping me, so I let them know I would talk to other companies because companies have canceled on me before. They said they wouldn't cancel use "if we say we'll do a job, we actually do it." I said OK, just let me speak to the other company who would be coming to do a visual quote in 3 hours. I gave them my maximum budget, and they said they were OK with what I set. Forth bad sign: I called them back and said I would be willing to work with them. Then they said they would need to come visually inspect to give me a quote, which was weird, because they already agree to the price I set. Final bad sign was that they came to do the visual and barely stepped foot into my house. They looked disgusted, and like they had no intention of doing the job. One of the women said they would step outside to discuss, but I was already prepared for a NO. THEY DROVE OFF INSTEAD OF LETTING ME KNOW WHAT THEY DECIDED. I had to text them and ask "So, you drove away - I'm guessing that's a no?" They immediately messaged back, saying they wouldn't be doing the job. Long story short, they flip-flop, don't keep their word, waste your time, don't pay attention to detail and, in my opinion are dishonest. A simple no, was fully expect and would have been appreciated instead of the run around I got.

Xiomara and her crew were amazing! They did an exceptional job and their attention to detail went…read morefar beyond my expectations. Their communication was prompt and to the point. I was more than pleased with the entire experience. And, the price was affordable too! Really great people delivering stellar results! Hire Spotless Cleaning Services today... you won't regret it!

Our experience with this company has been horrible in my opinion. When we hired them, we asked…read morethem to throw away any trash in the bathrooms only. We were just moving into the house and had already brought over several car loads full of items. When we came back home after the cleaners were done, to our utter shock, our entire house was empty. The cleaners had taken everything...framed family photos, computers, speakers, jewelry, flowers, food...the house was empty. Even though we had only told them to clean the kitchen and the bathrooms, they had proceeded to remove everything from the house. They never called or texted to ask for clarification if they were confused about what to take. When we called the company to tell them that all our belongings were missing, they initially denied taking anything, but we luckily have cameras all over the house and had footage of them taking everything. They eventually admitted that they did take all of our stuff but said it was a mistake. They brought most of our possessions back in black garbage bags, but we still had items missing, including brand new housewarming orchids that were thrown in the trash and food from the fridge. Notably, we had an expensive speaker missing, and we witnessed one of the cleaners actually taking the speaker out from her purse when confronted by police in our home. We are still missing a very expensive ring that was on the counter when the cleaners were there, but was gone, just like everything else, when we returned. The ring was never returned to us. My experience with one of the managers or owners (Scott Whittle) of the company about this entire situation has been extremely unnerving to me. He has accused me of extortion, when I simply said that I intend to press charges if the ring is not recovered. That is not extortion; I have a right to press charges if my property was taken without my permission. He also suggested that his employees wanted to confront me at my place of work but that he advised them to "act professionally." I'm honestly worried about my safety at this point. And the most bizarre thing happened; he accused me of racism out of absolutely no where. No customer should feel this way after hiring a cleaning company to clean their home, and then coming to an empty home with all of your belongings missing. I will obviously never use this company again, nor can I recommend them to anyone else.

Look out Salt Lake! We have a new excellent service available!…read more My company has hired Certain Clean for cleaning out a rented office space before turning it back over to the owner. We are so excited by how available and eager they have been! I'm grateful for the work they put in, and I will upload pictures as soon as I can. The workers we had working in this building (our construction crew) left it astonishingly dirty. We're talking gross. Where we were unable to succeed in cleaning it after they left, Certain Clean went above and beyond and really saved our behinds! They come HIGHLY recommended from me, and I will be spreading the word with my colleagues for upcoming projects. Please don't hesitate to work with them; they are kind, hardworking, and an enthusiastic option for your cleaning service needs. And all communication I've done with them has been prompt and responsive!

If you want a "clean" house, look no further than America Diamond Shine…read more They went above and beyond... Daniela and her team were kind and considerate and did a great job, and you would be lucky to have them for your home cleaners!

Daniela did a beautiful job cleaning my house. We have four cats and a dog, so needless to say,…read morethis was a big job, and she did such a wonderful job making my house clean for guests. She was very responsive over messages and is such a friendly person. I will definitely hire Daniela again!

I was gifted a 10 hour gift certificate to split into 2 cleanings - one deep clean before my baby…read morearrived, and 1 after. It was really easy to schedule my cleaning and Mitchell was so kind and personable on the phone. First cleaning, they didn't arrive on time. I called to see where they were, and was told they didn't have my appointment written down, but the office was great and said they would be out at 11:30 the same day. They showed up at 11:45 and although the crew was really nice, they didn't do a good job at all. 2 of the girls spent time playing with my cat. I put the cat outside to stop the distraction, and one of the girls asked me if I would let my cat back in so she could play with her. I told her no. So, she asked if she could go outside and play with her....I felt strange and said she could go quickly and say hi to her and come back in. She and another worker went in and out a few more times to play with my cat. I was booked for 6 man hours- and with 45 minutes to spare one of the cleaners came to find me and said they were finished and leaving. I let her know time was no where near up, as I still have 1 hour of service - they were 15 minutes late and leaving 45 minutes early. She said everything was done and they had cleaned up and everyone was in the car waiting for her. I let her know that wasn't okay and they needed to come back in. It took about 10 minutes for them to call the manager to see if they could clean more (they weren't told it was a deep clean) and to get the supplies back in the home. I had to ask 3 times to get a small shelf dusted - first two requests was met with, "I wasn't in charge of cleaning this room, I will tell the one who cleaned it." In my kitchen, they didn't clean under the coffee machine or toaster. Just cleaned in front of everything. Shelves remained untouched in every room. They skipped walls, floor boards, cobwebs, handrail, and light fixtures. My floors were tacky and didn't' feel clean after they left. (2 people who visited later that day asked what I had used on my floor since it was so tacky) Second cleaning: I called to book my remaining 4 hours and was told that I only had 2 hours remaining because they were at my home longer than expected at first visit. I let the manager know they were late to arrive, and wasted a bunch of time getting in and out of the car, playing with my cat, etc. Nope! After speaking with the manager, he "comped" me 1 hour, resulting in 1 hour lost from the certificate. The company sent 4 cleaners, which for 3 hours of cleaning= a 45 minute visit. First off, they clock in when they park, and it took 3 minutes to come to the door - that is 12 minutes of cleaning time gone. I didn't hear the doorbell, and came 3 minutes later....that's 24 minutes of cleaning lost just to start. 30 minutes in, one of the cleaners said they were finished. I let her know we have 15 more minutes and there was more to do. They decided to dust the rooms missed. With 7 minutes to go, (28 minutes of cleaning) she said they were finished and leaving. I let her know with 4 people working, that is a lot of time. That is when she said they clock in upon parking, and they really only had 3 minutes left...what can 4 people do in 3 minutes? Nothing, so they left....leaving me with an added 12 minutes of paid time gone unanswered....What a terrible policy. They gathered the cleaning stuff and left, not offering a walk through, which they did after their first visit. On a positive note: The second clean was done much better than the first, although upon inspection after they left, I found several things missed. Bookshelves in 2 rooms, and the shelves in my bathroom were obviously left completely untouched. They also didn't vacuum, since I was told I would need to take something off the list, as I was losing an hour of cleaning time. I had said to remove the floors, since they were tacky after they mopped last time....I didn't realize that meant they wouldn't vacuum...that should totally be standard with a clean. My kids had just eaten in the dining room and had left crumbs on the floor. At least they cleaned under the toaster this time :) Wish they hadn't missed all of the shelves, which they missed both visits. I was so very excited when I received this certificate and likely would have continued to use them if it had been a good experience. In summary, if you use this company you pay for a lot of time you don't actually receive, and staff lack attention to detail.

Poor quality. I clean better and I haven't cleaned since the 90's…read more I had to redo the work as they refused to make it right. I never had this problem with anyone before it's so frustrating One star for good communication and easy scheduling tho.