After purchasing a Groupon for 4 hours of cleaning, I called the associated phone number countless…read moretimes. I left at least 10 messages. After a month I got a call that I would be called later that day. I wasn't. Eventually, after 2 months had passed, and I'd left a voicemail that I was contacting Groupon, the service called me back to schedule a cleaning Thursday afternoon. They didn't call me or show up that day. After leaving 3 more irritated voicemails, I had Groupon credit me back the money. Totally unprofessional. Waste of time, totally frustrating. Zero stars, if that were possible.

Do not trust this cleaning company to come into your home. We used this firm for over two years and…read moreChris, the owner, knew our home was a private residence and not a rental unit. A month ago her cleaning crew was in our house and allegedly was told it was a rental unit by one of Damistique'a managers. They were instructed to remove all of our personal clothing and empty out our refrigerator and freezer. Upon returning to our home and realizing our loss, Chris did acknowledge that they did take our personal items out of the house. In fact, they did return some of the items but over $13,000 of our personal belongings have not been returned. I have filed a police report and to date Chris has not returned our attorney's outreach. I will be taking further action. This has been a such a violation of our personal home especially after working with them for two years and Chris acknowledging they did in fact remove our personal property.

I am a very busy professional. Sadly, I have little time for house cleaning (even for my little…read morecorporate apartment). Golda and team filled that gap. She is very responsive, immensely professional, and most important - does a fantastic job (and is affordable!!!). I have no hesitation recommending Golda and her team. I am a very pleased customer.

I hired My Cute Maid to clean my apartment after we, as tenants, did as much as we could. I called…read morethem the day of, and they were able to accommodate which I really appreciate. They did a great job on the cleaning (I would have given 5 stars for the cleaning itself). However, I was displeased with the pricing and how the total came to what it did. They were supposed to be at our apartment @ 4pm, and got there at 6:30pm. One of their excuses, after an hour of waiting was they had to get food. Because of their tardiness, we were given $35 off. She asked what budget I was working with, and I gave them a high number. Expecting I would be charged for less. They ended up charging me that full amount + $10 because they had to bring in more people to help clean - something I was not informed on beforehand. However, it seems a lower budget could have promoted less cleaning. Before hiring, I recommend to: -Discuss what would be cleaned and how thoroughly it will be cleaned given your budget. *This would be smart to do for any house cleaning service -Confirm how many people will be cleaning throughout the duration of the clean *You are charged per person -Keep track of how long they took to clean *You are charged per hour Another tip. Check their website for discounts. We could have gotten 20% off, but didn't notice until after the cleaning.

American Housekeeping changed the formula for one of their cleaning products (the bathroom cleaner,…read moreI believe they told me) and used it in our home without telling us of the change. Because of the allergies and sensitivity of one of our dogs, this ingredient change resulted him in losing all the fur on the underside of his body and severely red, itchy, swollen paws. American Housekeeping was understanding when I called to cancel my service because of this product reformulation. They admitted the product had been changed, but felt it was unnecessary to let customers know. I realize the case with our dog is extreme. Previously, I had been using them for two years in two different houses and felt they were always punctual, affordable and did a good job.

I've been using this service for about a year, I've been really satisfied until recently. I always…read moreclean before they come so there is no need to move stuff around. They haven't made beds, dusted basic areas that can be felt and seen, as well as leaving wert dirty rags around the house. Pictures below, I'm currently pregnant and it's hard to pay for a service monthly only to come home to things not clean.

I want to preface this by saying I DID NOT use their services. This is just my experience with…read moretheir communication and having them come to my home for a quote. First bad sign - they did not read the details if my project where I clearly stated this was a hoarder (non biohazard) situation. Second bad sign is they didn't respond back when they said they would. The response was no, they can't do the job after reading the details and looking at pics. The response was something I expected and was no big deal. Third bad sign is that they called me on labor day, having changed their minds and they had enough people willing to do the job, but they had to do it THAT DAY. I was already questioning their commitment to helping me, so I let them know I would talk to other companies because companies have canceled on me before. They said they wouldn't cancel use "if we say we'll do a job, we actually do it." I said OK, just let me speak to the other company who would be coming to do a visual quote in 3 hours. I gave them my maximum budget, and they said they were OK with what I set. Forth bad sign: I called them back and said I would be willing to work with them. Then they said they would need to come visually inspect to give me a quote, which was weird, because they already agree to the price I set. Final bad sign was that they came to do the visual and barely stepped foot into my house. They looked disgusted, and like they had no intention of doing the job. One of the women said they would step outside to discuss, but I was already prepared for a NO. THEY DROVE OFF INSTEAD OF LETTING ME KNOW WHAT THEY DECIDED. I had to text them and ask "So, you drove away - I'm guessing that's a no?" They immediately messaged back, saying they wouldn't be doing the job. Long story short, they flip-flop, don't keep their word, waste your time, don't pay attention to detail and, in my opinion are dishonest. A simple no, was fully expect and would have been appreciated instead of the run around I got.

Xiomara and her crew were amazing! They did an exceptional job and their attention to detail went…read morefar beyond my expectations. Their communication was prompt and to the point. I was more than pleased with the entire experience. And, the price was affordable too! Really great people delivering stellar results! Hire Spotless Cleaning Services today... you won't regret it!

My husband & I moved to New England in 2021-we've been loyal customers to Alma for many years…read moreprior. The pandemic renewed our lust for life & set us running for the ocean breeze. During our time in Utah our motto always is/was/will be that a home is distinct from a house; (in a home) memories are made & set permanently into each foundation piece. Alma helped to make the transition from home to house easier with her; attention to detail, dependability, & reasonable pricing. We were able to sell our house in SLC without hassle & tedious deep cleanings (thanks to & taken care of by Alma.) Wish we could've taken her here with us!

Look out Salt Lake! We have a new excellent service available!…read more My company has hired Certain Clean for cleaning out a rented office space before turning it back over to the owner. We are so excited by how available and eager they have been! I'm grateful for the work they put in, and I will upload pictures as soon as I can. The workers we had working in this building (our construction crew) left it astonishingly dirty. We're talking gross. Where we were unable to succeed in cleaning it after they left, Certain Clean went above and beyond and really saved our behinds! They come HIGHLY recommended from me, and I will be spreading the word with my colleagues for upcoming projects. Please don't hesitate to work with them; they are kind, hardworking, and an enthusiastic option for your cleaning service needs. And all communication I've done with them has been prompt and responsive!

Our experience with this company has been horrible in my opinion. When we hired them, we asked…read morethem to throw away any trash in the bathrooms only. We were just moving into the house and had already brought over several car loads full of items. When we came back home after the cleaners were done, to our utter shock, our entire house was empty. The cleaners had taken everything...framed family photos, computers, speakers, jewelry, flowers, food...the house was empty. Even though we had only told them to clean the kitchen and the bathrooms, they had proceeded to remove everything from the house. They never called or texted to ask for clarification if they were confused about what to take. When we called the company to tell them that all our belongings were missing, they initially denied taking anything, but we luckily have cameras all over the house and had footage of them taking everything. They eventually admitted that they did take all of our stuff but said it was a mistake. They brought most of our possessions back in black garbage bags, but we still had items missing, including brand new housewarming orchids that were thrown in the trash and food from the fridge. Notably, we had an expensive speaker missing, and we witnessed one of the cleaners actually taking the speaker out from her purse when confronted by police in our home. We are still missing a very expensive ring that was on the counter when the cleaners were there, but was gone, just like everything else, when we returned. The ring was never returned to us. My experience with one of the managers or owners (Scott Whittle) of the company about this entire situation has been extremely unnerving to me. He has accused me of extortion, when I simply said that I intend to press charges if the ring is not recovered. That is not extortion; I have a right to press charges if my property was taken without my permission. He also suggested that his employees wanted to confront me at my place of work but that he advised them to "act professionally." I'm honestly worried about my safety at this point. And the most bizarre thing happened; he accused me of racism out of absolutely no where. No customer should feel this way after hiring a cleaning company to clean their home, and then coming to an empty home with all of your belongings missing. I will obviously never use this company again, nor can I recommend them to anyone else.

Executive Pro Cleaning LLC did a fantastic job doing a deep clean for a great price on our clinical…read morespace in Sandy. They did a walk through and heard all of my needs and concerns then exceeded my expectations that same weekend. It was extremely clear to me that our clinic had been deep cleaned. They paid close attention to detail and spent 9 hours cleaning our building from top to bottom. I am deeply thankful for their price, their quality of work, and their communication! I also appreciate that they not only use antibacterial sanitizers, but also steam to clean. As a clinic manager for a clinic with little kids, I felt confident knowing our clients were receiving services in a truly clean space. We look forward to continuing to work with them and highly recommend them.

I cannot say enough good things about this house cleaning service. From start to finish, the…read moreexperience was exceptional. They arrived on time, were professional, friendly, and incredibly thorough. Every room was spotless, floors gleaming, surfaces shining, and even the little details most cleaners miss were taken care of. What really stood out was the care and pride they put into their work. My home didn't just look clean, it felt clean, fresh, organized, and peaceful. They respected my space, worked efficiently, and left everything exactly where it belonged (just much cleaner!). If you're looking for a reliable, trustworthy, and detail-oriented cleaning service, look no further. This is hands-down the best house cleaning I've ever had,