I love to get all my laundry done here and machines are usually clean and available for the most…read morepart only 2 things are is I was really hoping they had a Bathroom and second thing was to have a person or have a broom and dust pan to be able to clean stuff up off floor that people leave behind,other than that, I been going here for a while now and I will keep going there also! Thanks again!

Literally zero stars. Door says they close at 10pm, but the doors automatically lock at 9 so i…read morecalled the owner and asked if he could come unlock it so I could get my work clothes for the morning. He called me a bitch and hung up. Now I have to go down at 5am to get my clothes. Total loser, don't give him any business.

Fast service, great job for wash and fold. Friendly staff. Reasonably priced. Recommend.read more

Cute little laundromat, it's clean and the staff is very friendly. I got there early so there were…read morelots of machines open. It's not very big so I imagine it gets busy. They do offer full service or self service which is really nice if you don't have time to do it. There is parking right up front. It is pricy, over $7 for a load to wash.

I wouldn't normally leave a review, but this is my favorite place to do laundry for well over a…read moredecade now. The owner, Marc is a very pleasant person, he works hard to keep the place clean and the machines well maintained, he opens at 5 AM and they're open seven days a week. Plus, there is always someone there to help with any given situation. Some people don't know the first thing about how to do laundry, so don't believe every bad review that disgruntled mean people might leave. The large (triple) front loaders wring the clothes out to the point they're almost dry, that alone saves me a lot of money, I don't have to do multiple loads and spend hours in the dryers. I've never had a problem with the machines, or the service. The woman who works days is quiet, diligent and hard working, if you have a question, just ask. If you don't want to feel like you're being treated rudely, stop being rude. People who work in service positions aren't your personal servants, they do their best to give good customer service and they don't appreciate being abused or looked down on. As far as people coming at night, they have a cut off time for the last washer loads, so don't leave your laundry unattended at closing time. How would they know when and if you're coming back? They shouldn't have to stay late just for you, especially when you don't take their time seriously when you casually come back to fluff and fold whenever you feel like it. Bottom line, I highly recommend Crystal Laundromat, and their staff. Customers need to learn how to be nice.

This laundromat is in a good place that's easy to access plenty of washers and dryers and tables…read morefor folding your clothes but it was dirty the floor was filthy and the dryer had lint inside the draws the place is looking ratty and it never looked like that before they sold it

Had my 10 yr old queen down comforter washed and dried by Teresa at M&M laundromat in Georgetown Ma…read moreand it came out like brand new! It went from dinghy to white! Highly recommend!

I use to come here quite frequently but the past 6-7 times I've lost at least $7-$10 on at least…read moreone machine if not multiple machines so while the hours may say 6am if you're thinking of using this laundromat I would hold off until the attendant is in the store

i've driven by this place many a time but never thought i'd have to actually use their services…read moreuntil this afternoon when, upon putting yet another $1.50 worth of quarters into my apartment building's one dryer (for, oh, 25+ people), i realized my clothes were still sopping wet. *damn* so i hurriedly put the clothes in a basket and went over to laundry day. in a frenzied state, i asked some random woman, who happened to be an employee there (lucky me) how much it costs to dry. i think she could sense my frenzied state (it was a bad day for other reasons as well) and told me to just put them in (they have those HUGE MEGA dryers) and she'd turn it on for me. 25 cents per 10 min which came out to the same it would have cost me at the apartment building, but no way would the 75 cents i gave her for a half hour have compared to what 75 cents would have done in the dryer at the apartment. we're talking FAST & HOT & QUICK- just how i like it. luckily, i brought a magazine to tide me over. the place was very clean, i must say. they had adequate seating and a few tvs here and there. i later learned, and from other reviews, that you typically buy a card to do washes and dry; guess i was just lucky that this woman gave me a break. the only complaint i had was that it was bitterly cold in there- even the woman who was so nice to me who worked there was bundled up in a jacket when i left. not sure how much they charge to wash, but those MEGA dryers are worth every sweet penny!

$7 for one load washed and tiny machine could hardly fit a full load. I ended up spending $14 just…read moreto wash my clothes and that's not even including the cost of drying. Very very disappointed. :( never paid this much for basic laundry experience not even that nice of a facility either... paid like $2 a load at the last place I went in Manchester so that was what I was expecting, might just be mass prices but atleast the staff was very helpful and friendly.

This laundromat is indeed a clean, bright and helpful business. I rarely use laundromats, but my…read moredryer stopped working, so needed to dry a few loads.

This is an Amazing Laundromat. It's always clean,…read moreconvenient, has a beautiful view of Danvers River for you to sit out outside while waiting for your clothes to dry. Ralph, the owner is extremely polite with outstanding customer service skills . As soon as I park my car he comes right out to help me with my laundry. I have major spinal cord issues and trouble lifting laundry. When I come back to pick up my laundry Ralph always puts it back into my car for me. This is just amazing to me. My laundry always looks impeccable when I pick it up. Thank You Crane River

"I had an amazing experience at this laundromat. Even though it's an unmanned location, the staff…read morewas incredibly responsive. When I realized we left some expensive items behind, the attendant called me back right away and went above and beyond to track them down. I'm so grateful--truly excellent service!"

On feb 22nd I put $7.00 in coin changing machine as I was putting in my quarters in machine #9 I…read morewas short one quarter. I went to go and get another dollar in quarters and when I came back it asked to put the $7.00 again and took my $7.00. I called that morning telling them what happened. No response. I went again on March 2nd to do laundry and remembered I never heard back so I called again left vmail no response then called again today when I was at a different laundry mat and guess what no response back. There is NEVER any attendant there on the weekends. You just list a hood customer. Very unprofessional to not call a customer back for weeks. Update: the owner contacted me stated that he called me back a few times but I didn't receive any missed calls. He stated he would venmo me back the money which I did receive. Thank you to the owner for getting back to me and reimbursing me. ​

Unless you specifically ask for faster things are usually ready in around a week and always…read moreimpeccably clean. I've brought a few items over the years with various stains or dinginess that I couldn't get out myself and they've always worked wonders. To top it off the place is run by probably one of the nicest people imaginable. Prices I'd say are a a couple dollars higher than other places nearby based on what I've seen but for everything else I've mentioned it's worth it.

Service with a smile! I needed a couple of hems changed on my new jeans and the staff at Metro were…read moreso upbeat and efficient that it made a memorable impression. You don't get such high quality service like this often. The work was top notch and they even matched the original thread so the pants looked like they were perfect. The work was ready when promised and I had just as good an interaction with the counter staff when I picked up my pants as when I dropped them off. It only took a few days! The price was extremely reasonable. I'll definitely be back. Thanks!