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    Sunset Trucks

    2.1 (34 reviews)
    Open 10:00 am - 7:00 pm

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    Ty S.

    So I bought a 2012 f-150 from these guys over at sunset. I was fed up with the unprofessionalism across the street with nw motor sports, and just walked over to check them out. Carlos and the finance team worked with my numbers and got me a truck that fit what I was looking for, I can't say enough about Carlos. I did have an issue with an EVAP sensor but I brought the truck back and they made it right. The only reason this isn't a five star review is I found some body work that was done to the truck that was not disclosed during the sale even though they gave me a clean car fax. I can tell the driver side door has been replaced. My truck is from Canada so I don't know if there was a filing mistake or straight up fraud but I don't think it's sunsets fault. So far I love my truck and I loved the support and customer service I received from the sunset trucks crew and especially Carlos.

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    11 years ago

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    Tyler F.

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    Ask the Community - Sunset Trucks

    Review Highlights - Sunset Trucks

    I had a great experience dealing Mike Longo a great kid very honest and professional.

    Mentioned in 2 reviews

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    Sunset Ford of Sumner

    Sunset Ford of Sumner

    2.0
    (126 reviews)

    Everyone is real friendly and they work with you. I just claimed bankruptcy after my discharge the…read morecar lot especially Michael S. helped me get into a car for cheap payment so I could rebuild my credit.

    Bought a F150 Raptor in December 2025. Sales was great, Financing was great. If service is…read moreimportant to you STAY AWAY!! 6 months later check engine light comes on. Ford App says "The powertrain control system is unable to detect the actual position for one of the exhaust flow control valves and requires service." Plus it is time for an oil change. Schedule for a Saturday, because I have to work. Service calls and cancels because they don't do diagnostic on Saturdays. Reschedule for a Friday. Drop off at 8AM on Friday and get a rental car because... I have to work. No updates on the truck all day. Text service at 5 pm inquiring if the truck is ready. Was told no they hope to have it ready on Saturday. Ok so now two days rental car expense. On Saturday service text me to update me that the technician was working on the diagnostic ( I thought they didn't do diagnostic on Saturday). I said thanks and went on about my day. A couple of hours later I was told the problem (which is what the Ford app told me originally) and that the part would be there Tuesday. Enterprise has already charged me over $160 for two days rental now they need the truck for 3 more days? I inquired about the rental fees and was told I could pick up my truck and bring it back Tuesday. No offer to cover the expense! Do they think people have time to just go back and forth and wait? I picked up my truck and will not go back!! A "free oil change" essentially cost me $160 in rental car fees. The check engine light was not fixed. So essentially there two days for an oil change! Actually took the vehicle back two weeks later on Wednesday. Didn't hear anything from this service department. Contacted them on Thursday and was told the part was not ordered and they were putting a rush on it to have it completed on Thursday.

    Car Village

    Car Village

    4.3
    (6 reviews)

    I had called and inquired about a 2006 Ram 1500. After discussing it with my bank, I called the…read moredealership to talk about possible price adjustments. I was told that it could only be dropped from $13,994 down to $13.4, which is about what I was expecting. Denis, the finance manager, tried to get me in touch with the bank they finance through, Kitsap. Something between Denis and the bank got misconstrued because the bank was trying to run my credit 30 seconds into the call. After calling Denis back, we agrees to have me come in Friday, March 19th when I got off work. I arrived, was met by James. James was a very nice guy, listened to all of my concerns and answered all of my questions to the best of my ability. I let him know I was willing to work on the unmovable price if they addressed my concerns on the truck. I pointed out a leak and moisture collecting in the taillights. James assured me he would speak to Denis and get back to me Saturday or Monday. Saturday, nothing. Halfway through Monday, nothing. I texted Denis at 12:06 on Tuesday, the 23rd, then called and got his voicemail. I called the dealership, was transferred and he answered right away. His happy greeting quickly changed. He told me that him and James had not spoken so I relayed my findings to him, he said he will have a mechanic look at it and call me back in 20 minutes or so with some sort of update. I texted him again at 3:30 Tuesday to ask when I might expect to hear from him again in regards to the truck. I was told "hopefully sometime tomorrow morning" I texted Denis again Wednesday, 24th at 11:54 asking if he had heard anything. He calls back and says yes, the leak I had spotted was an oil gasket which was replaced but the truck had sold in the meantime. The communication here sucks. I feel like I was being avoided because if I got the luxury of a response, it was days or hours and hours later unless I called the dealership and was transferred directly.

    Best car dealership experience of my life. I have never met a more accommodating, honest, and…read morecheerful group of people running a business. I was offering to buy a truck on their lot before they had inspected it, and they wouldn't accept my payment until they performed all their quality checks. They went on to perform significant improvements to the vehicle, despite already taking a deposit on it from me and having the sale basically gaurenteed. Car Village gets major points from me for their integrity and quality of service! I would recommend this place to anyone, and from now on am only getting my family vehicles here!

    Sunset Trucks - car_dealers - Updated July 2026

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