I had them replace my vinyl liner in the pool 2 years ago. There were wrinkles in the liner after…read moreinstallation. The liner slipped out during the winter when the cover was on. Prestige reattached the liner after telling me to empty the pool so they could fill back up. As it filled I called and that there were more wrinkles in the liner than before. I was told that they will straighten out after it fill with the pressure of the water. DID NOT HAPPEN. Again I called they said empty the pool again and they would straighten it out. I have more wrinkles in the liner than ever before. After filling the pool at my cost 3 times and then Prestige tried to charge for all the visit. I ended paying for most of it. They also tried to charge for added to the pool which they did not and I had video proof. I lost most of last summer swim time because of "Prestige" lousy workmanship. I never had a problem with the original liner which was installed by another company that has since closed. I would not be able to recommend this company for any kind of vinyl liner pool replacement. No one with any authority came to visualize my complaints.

could not recommend less. Poor communication, not clear about their charges and what is/is not…read moreincluded. Couldn't get a phone call back to try and schedule service and assistanc. way overpriced for what they offer. Go somewhere else!

These guys are awesome! Best Customer Service I've had in a long time. I had an issue with my hot…read moretub, they were quick to respond, quick to ACTION and had my hot tub fixed fast! I highly recommend this company as they will stand behind their products and have awesome customer service! Angie and Brian are awesome owners.

Spas & More provided us with excellent service and support - Brian and the administrative staff at…read morethe office were helpful from the very beginning. Angi went over all the details of the contract before I signed it - including what parts/pieces were included, how much extra any add ons (like the heat pump and end to end cover) would cost as well as the delivery via crane truck (included in price) and length of time for availability of the swim spa from the factory. We ordered an 18 foot swim spa in chocolate which they said might take longer as it wasn't as commonly ordered but we actually received it earlier than expected. Brian's team is exceptional, helping us with a myriad of technical questions. We bought this particular swim spa for physical therapy and water quality control. The water at public gyms pools and spas cause severe skin irritation for family members - the Master Spa circulation system along with chemicals used for this unit WORKS FOR US! It's such a blessing to have ability to swim again, especially since the buoyancy afforded by water is the ONLY physical therapy available to my husband. I chose Master Spa for the quality reputation and so far I am not disappointed after a summer of use. I chose Spas & More for their service support - they have exceeded my expectations! We had a tough installation (no fault of theirs) - they stood by me, they were loyal and because of that they have my business and my recommendation. I highly recommend Spas & More.

So, I own a pool, and owning a pool is a world of pain sometimes. I had a major part fail, and the…read moremustard algea took hold. It was a disaster. I ran by R and S, and they were able to give me the insight I needed, the part to replace and the pool chemicals I needed to kick this algeas butt. Pricing was on par with Amazon, but I didn't have to wait two days to get the parts and chemicals. With algea you don't have time to sit with your thumb up your butt, you need it fixed right then, and right now!!! Gotta support these local businesses because pool and spa supply just cannot be an online only business. Try them out, utilize their expertise and keep the patronage going so you always have a helping hand when it comes to pool maintenance!!!

I hate giving bad reviews but this is the 3rd year R&S has opened my pool with consistent issues…read more (they close it as well). So third strike.. I've gotta find someone better!! We never see the same techs returning. And we've had issues every single year. It's like they hire new guys each summer and they're clueless. Last year I was told by a tech, he "didn't know the system." This year the pressure valve on the filter was left open, I had a pressure code on my heater (so it was not functional) because I had no pressure to the system with the valve open! I found one of my jet covers in 2 pieces in the middle of the pool. A plug was left on the ground by the system. My pool entry handle is so loose, I've got to tighten it. The system was not primed properly, done with such little water the box was smoking hot when we opened it. I'm thankful I didn't loose a motor. I've called with a couple of questions trying to troubleshoot these issue but was given some bad information. He gave me an electrician's number for the heaters PS code?? I'm sorry they can be the nicest people but this is their profession, not mine. I shouldn't have to go behind them to fix things that are wrong and effecting pool operations or done with little to no care of correct outcomes. Especially for what is charged. I would think a pool opening includes ensuring the system is functioning correctly and if something is not, then notify the owner before driving away. Which they never do check out and let us know how it went or any issues that need addressing. The process is piss poor to say the least.

THE WORST SERVICE EVER! Michaela the new manager is…read moreabsolutely awful. They need training on customer service. The customer service a couple years ago was AMAZING when they actually hired good people and had good customer service. I had to call the corporate office myself to schedule an appointment because she was too lazy to do it herself. She told me it would be the two months before they could install our new salt cell After it took two months to receive. I called the corporate office and they had me on Schedule within three days. The local store has Worst customer service ever. I wish they had the other people that used to run the store because those people were top notch! I will drive all the way to Maryland Heights to another pool store just to avoid this disaster of a place. I've never experienced more rudeness in my life. Good luck. I would do a complete makeover in the store if you want to continue to get people to come there. And I'm not the only one that feels this way. I didn't know all of my other friends that have pools will not step in the store with this awful new management.

Had everything I have ever needed for my parents pool. Very friendly, accommodating and more than…read morehappy to help you out.

A Little over priced but very helpful!…read more The staff if knowledgable about pools and the chemicals it takes to uphold them.

They made me pick a star- but zero stars is my rating…read more We bought a 27 ft round pool from Pool King on Lemay Ferry on 5/4/2024. They have contracted installer ---Mario Emanuel ---- install pools for them. He comes highly recommended by pool king. Installer did not hold up to pool kings terms and provide us an invoice or contract. When we first started talking about Pools as a family we got a quote written by Savannah at Pool King--- which included the liner pad and cove $219.99. We ask for them to write up the quote and purchase the materials on 5/4/2024. Pool liner pad or cover somehow didn't get added. We as new pool owners trusted we were in good hands and had everything we needed to begin our pool journey! We noticed the tracking looked off the day after installation and called Mario. It was midnight and pitch black when they finished installation on 5/18/2024. He said enjoy the pool and we will fix it at the end of season when I called him next day . I have text to prove communication. Our pool never got the cove installed or sand cove (we honestly as new pool owners didn't not even really understand what a cove was until we started getting the quotes for repair) and our pool is falling apart. It was not leveled correctly either. Our liner is showing through because cove was never placed. Pictures included. (First pictures where taken day after pool installed -last pictures are how it progressed after told everything was ok) We have gotten several quotes over $10,000 to fix installer and Pool Kings mistakes. They will have to take down our pool and start over. (They advised it's a safety risk and could break at any moment) We also had a deck installed and it will no longer line up with our pool with the new repairs. I have gone up to Pool King today 8/30/24. I talked with manager Joe Meyer. There was no urgency to have anything completed or resolved. He said I may get a call Tuesday because of the holiday weekend. Mario has ghosted us and not responded since to communication. Pool king is working with us but is insisting we use same installer that caused this mess. We have completely lost trust in this installer and don't feel comfortable with him.

Wideman Pools are the only company I trust to maintain my pool! They installed in and have doen…read moreevery opening and closing each year.

I just wanted to leave a great review for Wideman Pools. Rodney, Krystle, and the staff of Wideman…read morePool are so professional and caring. They helped me close my pool for the fourth year in a row. As always they did a fantastic and professional job. Thank you guys!!

Service Provided: Pool Opening and Water Balancing…read more Very knowledgeable, provided excellent service at a reasonable price. I will use thier services again.

I had an appointment booked and no one showed up. I have sent text messages, emails, and called…read moreevery day since (6 days ago), no answer or reply.

If you're looking for a rec center that has it all and won't break the bank, this is it…read more Best part, you don't have to live in Arnold to be a member. We joined for the pools. There's an indoor and outdoor. Outdoor is kid centered which is great but they should add another thats just pool. We use both a lot. If you're not a member the track is free to walk which is an extra perk. Happy to be a member!

Great day to walk around Arnold Park today, unfortunately that longer trail in the back is closed…read morebut we walked around the lake instead.

He his very informative and helpful for us as new pool owners. Also he responds quickly when asked…read morea question.

From the owner: A personalized service from a 25 + year veteran from Florida. I can meet all your needs.read more

It is a big and fun store to shop in. I was looking for a particular sort of picture that I didn't…read morefind. But as I said, I could have spent several more hours looking around the selection available. I honestly didn't realize how much crafts and decor there is to look at, even furniture. The prices seemed to be somewhat reasonable for the stock. This is a good place to look for fun home decor!

This is the Hobby Lobby I go to most often. The story is usually clean and well organized, and the…read morestaff is usually friendly. I like to roam the aisles just looking at everything and getting ideas for crafts I am probably never going to do but its fun even so Today I needed a flower for a new vase I purchased and brought along a wallpaper sample to try and match the flower. I went up and down the aisle and came up with the best color and style. Bonus it was 40% off! The floral stems aren't usually on sale. They had lots of workers there, stocking lots of boxes of Christmas and they had a ton out already. It was fairly busy on Saturday afternoon. I got the flowers, and some Thanksgiving dessert plates.