Everything was top notch and professional! They went through everything I requested and even…read moreadvised that some things didn't need to be done. Even adjusted/tweaked one or two things at no charge. Thrilled with them!

Reyes Appliance did an excellent job fixing my washing machine. The technician thoroughly explained…read morethe problem and options. The repair work was scheduled within a reasonable timeframe and cost. The machine performs better than ever. The technician moved my washer and dryer, without being asked, providing me added space in my laundry room. I can now store a step ladder in the room allowing me easy access to the top shelves in the cupboards. I had questions about my ice maker and the technician took the time to look at it and answer all my questions. I plan to have Reyes Appliance fix that as well. Reyes Appliance will be who I call for all appliance repairs. They exceeded my expectations delivering high quality service at a reasonable price.

I called multiple local appliance repair companies and Kelly's was the most accommodating. The…read moreperson that answered the phone to schedule was very pleasant and efficient. Shane who came out was on time and resolved our problem quickly. I will definitely use them again! I love supporting a small local company! Good job Kelly's!

Two months ago would have rated a 5. Used several times with great satisfaction. Most recently…read morethough big disappointment. New Bosch dryer reinstalled incorrectly although not known at time. (Ventless heat pump dryer) problems with water leaking. Kelly's came back again and couldn't find anything wrong. I paid for both service calls. Ultimately Bosch came out; discovered hoses were installed incorrectly; they corrected. I spoke to Kelly technician and requested they reimburse me for 1 of the service calls. No response. Too bad I thought they were great. Time to move on.

This guy is a saint. He is extremely helpful on the telephone when you have a question or concern…read more My only criticism is that he doesn't charge enough.

We just had the best experience with Mark. The oven on our gas stove was not working and so we…read morecalled after reading all these great reviews. He said he could possibly be there the day of or the next and he ended up coming exactly at the time he said and on the same day we called!! Mark knew exactly what the problem was, educated me while he worked and was so personable and fair. He has been working in this business for years and "really knows his stuff". Old school work ethic and abilities. We were expecting a much higher bill. He works on all kinds of appliances and we would absolutely use him again. Thanks Mark, it was a pleasure to put our stove in your hands!

Called and set the appointment. Arrived in the agreed window…read more Performed a thorough assessment on our washing machine and although it was not good news provided us options. We concluded a new machine was the best way forward. Would certainly call again.

I've used this company several times, and they're always great. This week, my dishwasher was…read more"erroring" and the technician Matt came out, tried a few options, and solved the problem. He was on time, fast, knowledgable, and a nice guy. I really recommend this company.

They were able to come out right away and fix our dishwasher. The technician was very pleasant and…read moreprofessional.

Absolutely horrible so-called appliance repair company. I told them my model, SN, and that the…read morefreezer of my Samsung refrigerator was leaking, not getting cold, and obviously had freon out, so the compressor must be out. The guy comes, spends 5 minutes (my contractor was there), goes back to his vehicle, stays in my driveway for 45 minutes, and calls to tell me they don't fix closed-system refrigeration systems... Huh? You don't repair the appliance and tell me exactly what was happening to my refrigerator, and charge me. Stay away!!! Horrible and not affordable, as they don't fix appliances. The tech was ridiculous and kept interrupting me the entire time. Then I talked to the owner, and I understood why the tech was so bad. A complete joke of an outfit

Following up to my previous review, I am reading that I am not the only person, who has given JD…read moremoney in advance in good faith that he would follow through. In fact, given the timeline of these reviews, JD had been actively scamming customers for several weeks as I engaged and pre-paid him in early October 2024, and someone experience the same thing in Nov 2024. He had ghosted me but continued to seek pre-payments for materials from others. This may be considered pre-metitated criminal actively.

I do not review very often but when i feel taken advantage of i am compelled to share my experience…read moreso no one falls into the same trap. I had a good feeling about JD, he came to the house and assessed my hood needed more work than what he could do at the moment. We made arrangements he would come back in a couple days. He told me I had to pay $119 at first meeting which would go towards the $200 it would be for the repair. No problem. Day showed up but he didn't. After a quick text he said roads were too crazy, ok it was raining so fine. He said the next day would be ok. Four texts and three unanswered calls later asking what time so I can arrange my schedule and no response. To this day this man who took my $119 dollars has yet to contact me. (An honest review of my experience 5 days later)

The technician preformed his task in a most professional manner and his care was beyond my…read moreexpectations. He was very polite and expeditious in his undertaking. Thanks

Wonderful and prompt service. I ended up replacing my wall heater thermostat. My old one would not…read moreclick on. My new one is digital. So happy. I have used Ross HVAC to replace heating elements in my Wolf oven. Very friendly and knowledgeable staff. I recommend this company. Lou Ann S.

After 34 years of faithful service, our Subzero refrigerator and freezer recently needed to be…read morereplaced. I stopped by Tee Vax to look at the new Subzero models they had available. I was fortunate enough to meet Richard Landen while I was there. Richard was very knowledgeable, courteous, and helpful. I told Richard I needed to discuss a few of the model options with my wife, and I'd call him with a decision within a week. I phoned Richard a few days later, and told him which model Subzero we wanted to order. He couldn't have made the whole purchase any easier. Richard emailed me the receipt, and told me the new Subzero would be available for pickup in a few days. Richard was kind enough to inform me that if I selected a certified installer Subzero adds an extra year to the warranty! So I figured I had better do just that, and I went with Top Tier Appliance Installations which is owned by John Yeager. If there was ever an appropriately named business, it's John's business! John and his crew really were top tier! From keeping me apprised of their arrival time to protecting my floors removing the old SubZero, to being diligent as they carefully lugged these 800 pound machines (both the old Subzero and the new Subzero) up and down my stairs without damaging my home! The installation job they did on my new Subzero was spectacular! I would highly recommend John and his team without reservation! I'm a very particular guy, and John and his team are definitely welcome back in my home anytime. Going forward, anytime I need new appliances, I will be calling Richard at Tee Vax to buy them, and John at Top Tier Appliance Installations to install them!

Ordered new appliance over the phone. It came in early and they gave me installation options. Very…read moreprofessional, much appreciated.