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    Sunrun

    1.7 (6 reviews)
    Closed 5:30 am - 12:00 pm

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    Services - Sunrun

    EV charging stations

    Solar system installation

    Sunrun Photos

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    10 months ago

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    Bright Planet Solar - My bushes are buried under the dirt piles

    Bright Planet Solar

    (82 reviews)

    crap crap crap customer service completely lied pursuing legal action did not complete installation…read moreI had to have independent contractor complete installation do not use them

    We began our solar project with Bright Planet Solar in February 2024, expecting a smooth process…read more Instead, it took nearly a year to complete. Plagued by constant delays and miscommunication. After installation in June, we were told inspections would follow quickly, but weeks passed without updates. We had to chase down responses constantly, often being ignored for long stretches. In August, their technicians caused a power outage affecting our pool systems, then told us to hire our own electrician to fix it - despite it being their error and admitting they they did not know how to fix it themselves after two separate visits. Multiple site visits were required because Bright Planet failed to correctly configure the backup system, even assigning unnecessary loads like pool lights instead of essentials like our refrigerator and a/c. Meanwhile, holes were left in our roof after the panel install and the crew's trash on our roof -- unaddressed for months. We sent dozens of emails - many of them cc'd with project managers and company leadership -- asking for scheduling updates, status checks, and answers. Often, we were met with no response, or vague promises that "someone would reach out." Even after city inspection passed in October, we were stuck in limbo with no updates on when the system would actually be operational. The experience was defined by poor communication, careless mistakes, and a complete lack of ownership or urgency. We had to escalate internally just to get answers. What should have been an exciting investment turned into a nearly year-long headache. We're sharing this to warn other homeowners: Bright Planet Solar is not equipped to manage your solar project responsibly or professionally. They will take little to no responsibility to your frustrations. The entire process lacked coordination, transparency, and accountability. They are not equipped to manage your solar project with care, professionalism, or basic follow-through.

    Revision Energy - Team photo 2023

    Revision Energy

    (13 reviews)

    Arlington Heights

    I talked to absolutely every one about a solar panel installation. I easily spent months on…read moreresearching the topic, vendors, and installation techniques. Ultimately I settled on on a mechanically mounted system for my flat roof, which was wonderful. Some vendors would not touch a flat roof. Some only installed ballasted systems. Some vendors assumed that they could use a lift to get onto my roof when they actually needed a crane. Some just wanted to overcharge me with the hot new technology, sweeping the nation. After reviewing multiple bids, I settled on Sunbug to install my system. Chris Miller was a no nonsense saleman throughout my whole research phase. He answered all of my questions, and disabused me of any misinformation I may have had. He was polite, but firm, which is exactly what a layman consumer needs when making a large, delayed gratification purchase like a solar system. Once I signed on the dotted line, their team actually moved fairly quickly through the rest of the process. We were able to install my system before the end of the tax year, so some of that delayed gratification is delayed just a little less. I would give a five star review, but there were a few hiccups. Once I signed the dotted line, the team was less responsive than I needed with my subsequent questions. They installed the inverter in my basement without my input, which is a problem when I plan to finish my basement. We quickly fixed that by simply moving it, but we could have avoided that problem altogether by filling me in on the plan first. I chalk that up to some disorganization, and rushing to complete systems before the end of the tax year. Another silly issue is that their electrician upgraded me to a 200A panel, which is wonderful. For some reason though he reinstalled the same 100A main breaker I originally had, which makes no sense. Now I have to pay some one else to upgrade my main breaker. A month later I am actually still waiting for an inspector to check off on their work so that I can turn the system on, but that may be more an issue with the inspector than with Sunbug. In any event, I am mostly pleased with my purchase, and look forward to bathing my roof in sun shine in the coming years.

    I hope your system never needs a warranty service. impossible to get a human on the phone and wait…read moretimes are apparently 10-12 weeks once someone deems it worth it to respond to emails. there goes this year's peak production. you might be better going somewhere else.

    Energy Monster - Install solar panels to your home.

    Energy Monster

    (13 reviews)

    Due to the field of work I do, I am a perfectionist for detailed work from those that I hire. The…read moreguys from Energy Monster did a fabulous job on my 4kw LG system. Installers were Tim & Lyle. All conduit was run beautifully and the all black LG panels look great. All work was done in one day! My sales guy Kevin definitely was knowledgeable about his recommendation and placement. Al in all, this was a really good experience with zero issues at all.

    We were told that we did not have any insulation in our home at our energy assessment performed by…read moreBrian. Because of the style of our house, we were also told in no uncertain terms that the insulation would have to be put in from the interior of the home. So we spent weeks preparing by pulling everything off the walls and packing up my husband's small collectibles and moving all of the furniture in every room to the center. And we had to remove the beautiful real wood paneling in our dining room so that they wouldn't drill into it. It's the good stuff, not the cheesy 70s stuff. When the insulation company came, they drilled holes in four different rooms. Every room had insulation. We then had to patch and paint every hole and put everything back where it came from. It was a horrible experience with very little in the way of an apology from the company. When the team came to do the insulation and discovered that it wasn't needed, they asked who had done the evaluation, and when we said Brian, they said that that made sense. Apparently this isn't the first time that something like this has happened to someone. That is shameful! They did nothing to help our energy consumption.

    Sunrun - solarinstallation - Updated May 2026

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