They never returned my call. So I can't speak to their work. They were highly recommended by a…read morefriend in MA. So I'm disappointed

I hope your system never needs a warranty service. impossible to get a human on the phone and wait…read moretimes are apparently 10-12 weeks once someone deems it worth it to respond to emails. there goes this year's peak production. you might be better going somewhere else.

Insanely overpriced and not professional. Techs all work on commission so they are pushed to write…read moreup hefty invoices. 340 to spray out coils with a chemical - takes 8 minutes. 250 to replace a 7 dollar capacitor? 290 to replace a 10 dollar contactor ? 465 to remove and clean fan ? Unreal. Call an owner operated company. These massive corporations have massive overhead hence the massive bills.

I needed to utilize Control Point Heating & Air Conditioning to repair my broken air conditioner on…read moreone of the hottest days of the year. They had to order a special part to fix it. Kenny Brooks, a senior technician, was sent to my home to install it. This was an all day job since he had to take the old system apart, drain refrigerant, put in new refrigerant, and install the new part. He was marvelous. On his lunch break, he taught me about alligator bites and where to buy them in Shrewsbury. One more reason to love Control Point in Shrewsbury.

New HVAC system: Quote to Installation - seamless & smooth…read more We recently decided it was time to replace our HVAC system which was installed in October of 1996. This 26 year old system was also installed by All Temp Systems and so we opted to stick with them for our new system too. They're a local business and have always been quick to respond when an emergent need arose. I requested a quotation via their web site and received a response from the owner the same day that he would prepare a quote. A day later the quote arrived for the new system and we were pleased as it was a few thousand dollars less that we were anticipating. We also compared it to two of our neighbors who had similar systems installed by them in 2018 and 2020 and found the price difference to only be about $200.00 more. (We were pleasantly surprised to see that they were holding their prices steady and offering fair and competitive pricing in a time when everything else seems to be increasing by leaps and bounds.) We took advantage of the Mass Save heat loan program and obtained a zero % heat loan to cover the cost of the furnace which also qualified for a rebate too and scheduled the installation of the system. The 2 technicians arrived on time as scheduled and were very friendly, polite and worked diligently on disassembling and removing the old system and getting the new system installed. In quick order, the system was ready for the gas fitter to hook up the furnace and the electrician to make the electrical connections and install the new thermostat. Within 6 hours, the new system was tested, up and running and all of the work space in the basement and outdoors was cleaned up and all of the old system components taken away. From quotation to installation, the whole process was very easy. Everyone I interacted with (Mr. Zagame, the owner, and the installation technicians) at All Temp Mechanical Systems, Inc. have been very easy to work with and answered any and all questions/concerns I had. I also have to commend All Temp Systems on keeping their prices reasonable given that it seems there's a fair amount of price gouging going on everywhere. Like any business, they're entitled to turn a profit...but it's nice doing business with someone who's giving their customers a good value for the money with fair pricing. I will continue to use All Temp Systems for my future HVAC needs and would not hesitate to recommend them to anyone looking for a HVAC company. Great company, great People and fair pricing. S. Hart - Milford, MA

The system designs, installers and techs are solid. The problem is customer service. There is one…read moreperson there that does the majority of the calls and scheduling, and you have to decide if you can deal with how he treats you or go somewhere else. We were customers for over 15 years and I just read all the other reviews. Read the details about customer service; it is how we were treated also. We moved on, in spite of the solid product, because of how we were treated.

We were a long time customer of Demelo Plumbing, Heating & Air Conditioning. Over the years we have…read moreused them for drainage issues, plumbing repair and hot water heater maintenance and until recently delivered a reasonable service. On our request, Demelo came to our house on June 7 to clear a clogged kitchen drain. The technician worked on it and declared the problem fixed. We were charged $230. About a week later the drain was clogged again. On June 17 Demelo returned to clear the same clogged drain. A different technician "fixed it" and charged us another $370. In a weak moment I paid. So after paying $600 and one more week, the drain was clogged again for the 3rd time. On June 28, we called Ari's ProDrain Cleaning to clear the same clogged drain that none of the Demelo technicians were able clear. Ari charged us $250 and gave a 30 day warranty. The drain is working well now. I contacted Demelo several times to complain and I requested a $300 refund (should be all $600). After several calls the Demelo business person told me that the owner can only authorize a $60 credit on THE NEXT SERVICE. Demelo does not provide a warranty on their work even though their website states under plumbing services: "Demelo Plumbing, Heating & Air Conditioning is there to fix those problems, making sure your day-to-day routines, whether at work or home, continue unabated. Need an installation or repair? Call us. We'll have one of our team members out to appraise the situation and get you up and running, leaving you with the confidence of knowing the job was done properly." In other words empty words. The charge time and materials whether they fix the problem or not. Clearly a company to avoid.

this this the best company!! nicest people always there wen I call and come when needed. thank you…read moreKathy and Adian!! highly recommend

This company did not return to us with a quote or estimate as promised. We had to reach out again…read moredue to his failure to respond. In the end we found much better. A more reliable company. Really unprofessional impression from Doc's Peak in Uxbridge.

I have used Peak Heating since Kyle took over. I cannot say enough good things about his extensive…read moreknowledge on both our oil heating system and our air conditioning. He replaced out whole system a few years ago. Everything continues to work perfectly. He and his crew are polite, hard-working and they clean up any mess they make.

These are really nice people who work hard to make sure they do right by their customers. I've had…read moremultiple interactions with their scheduling people and their on site workers for remodeling work and for maintenance and they've all been very professional and done solid work. I'll keep going to T&J! Per some of the other commenters, as a caller, I think you need to be aware of the demand they may be under, for example, dead of winter in a cold spell, they may be getting a ton of calls for heater issues and they are trying their best to get to everyone. Be nice and they are super nice back!

If I could give zero stars, I would. This company has completely gone downhill since the previous…read moreowner -- who was a genuinely great gentleman -- retired. The new management is awful. They recommend low-quality products and do poor installations. They put in a boiler for me, the heat exchanger broke, and I had to pay them again to install a new one. Now it seems like the system might even be leaking carbon monoxide, and they refuse to come back to inspect it. Their customer service is rude and dismissive. Every job they've done has led to another issue. There are plenty of better HVAC companies out there -- I'd strongly suggest staying away from this one. The problem clearly starts with the owner and the leadership.

Update: The owner…read moredid respond to my emails and calls. Apparently, it was a system error. I'm glad the issue was resolved. I did have to call and email multiple times to have the issue resolved, but it was resolved. Hopefully others have a more positive experience with this company than we did: They came to our home in May 2024 for AC "tune up" for the season. I was told that the system was in great order by the tech and supervisor with him. They charged me for the service: $169. That very same day the motor on our condenser failed. The part was under warranty, luckily; although they tried to charge me for the part, until I reminded the billing department I looked up the warranty myself. They did charge for the labor (169 again)-- despite the motor failure occurring the day they tuned up the system. November of 2024, we realized the Honeywell control board for our heating system had failed. Our system was about five years old at that point. Schulz techs replaced that part and charged us 455 for the service, which we paid shortly after receiving the bill. We paid using their online payment system on 11/17/2024 and payment processed 11/18/24. Eight months after they replaced the control board and we paid for the service, they sent another invoice for that same part from 11/2024 for 296 dollars. The original bill was for parts and labor. We found a far better company to use. We will not use Schulz again. Luckily my husband has his credit card statement and invoice to show we paid previously. Maybe just an error, but it isn't the first issue with this company.

I have used them for almost 10 years for my apartment building with generally good results, but…read moretheir latest behavior is just disgusting. Their employee apparently quoted me too low a price, for a service I would not want at a higher price. After it was done (badly) they tried to collect 3x the quoted price, and the owner actually accused me of lying about the quote. I don't need to deal with people who treat their good customers so badly.

Fantastic job! The two electricians were courteous and professional, and the job - remove existing…read moredefunct baseboard heaters (2x4') and install new 8' baseboard heater (with test). An outlet also had to be moved. The job went much quicker and with zero impact to the wall/drywall. Arranging the appt was easy, and appoint date was prompt, and they were right on time. The value for service performed was excellent. Absolutely recommended.

The two electricians performed all tasks with skill and professionalism. They explained the process…read moreand did an outstanding job in short order. They were both friendly and worked as a well oiled team. I would use them again and absolutely recommend them.