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    5 years ago

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    6 years ago

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    4 years ago

    Made 2 appointments never showed never called . Why would you spend your money with this company . Sounds like a place to avoid at any cost

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    4 years ago

    Unreliable, untrustworthy and expensive. Issues simply taking up too much of my time. Very difficult to coordinate with other services.

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    4 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    10 years ago

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    Green Muscle Solar

    Green Muscle Solar

    (47 reviews)

    We have had our system for 10 years. We love our solar. We wanted to make sure everything was…read morestill functioning and that we were maximizing our productivity. Our experience from beginning to end was better than hoped for. Our dealing with Chris on the front end and our tech were all professional and dependable. We definitely would do business with this company again. They don't offer an annual inspection plan but if they did we would sign up. Solar is a big investment and having someone look at it annually who know what to look for would bring tremendous piece of mind.

    Green Muscle installed my solar and Powerwall on December 31st. They sold it as a single day…read moreinstall because my system supposedly wasn't complex. What actually happened was weeks of touch and go work by several different techs before the system did what I was told it would do when I signed the contract. The crew showed up on time that first day. Joseph, the lead, showed up an hour late. At the end of the shift he made a point of complaining about staying late, which was him making up the hour he'd missed, and they wouldn't stay the two hours it would have taken to actually finish. The job got left unfinished and my Powerwall got left sitting outside uncovered. They had to send a tech back out on a separate trip just to put the cover on it, and this was during a stretch when we were getting scattered showers. Before the install I told Andre, my project manager, that I didn't want panels anywhere roof vents would put shade on them. They installed two right next to a taller vent anyway, so depending on where the sun was, one or the other sat in shade for part of the day. If you're looking at a string inverter system, this matters much more than it sounds like it should. Panels on a string are wired in series, so the entire string produces at the level of its weakest panel. A single shaded panel doesn't just cost you that panel's output, it drags down every panel on the string for as long as the shade is there. That's the whole reason I brought it up before they started. They ended up having to come back out and relocate both. The backup is the part I'd want anyone considering this company to read. I never asked for anything less than whole home backup, not one time, and I signed on the assurance that my whole house would run on solar. What was actually written into the contract was partial, essentials only backup. When I raised it, nobody at the company could trace back a single piece of communication showing how that decision got made or who made it. Then after the install it came out that the solar couldn't see any load that wasn't on the backup panel, which meant most of my house was never going to run on solar the way it had been described to me. Their answer to that was an energy monitor. I spent weeks troubleshooting it before we established that it could only see half of my EV charger's draw, so it was never going to solve anything. Their next proposal was to move the charger onto the backup panel and bill me for the whole home backup that should have been scoped correctly in the first place. They had also missed my HVAC controller. So when the power went out, my air conditioning went out with it and roughly 90% of my house sat dark in the middle of the day at peak solar production. In Arizona. That is the single scenario this system exists to prevent. I also ended up running the entire interconnection process with my utility, ED3, mostly on my own. Coordinating with the power company is squarely a project manager's job, and honestly it was one of the specific reasons I wanted a company that assigns a dedicated PM to every install. Andre was AWOL for that whole process. I was the one tracking where things stood, following up, and keeping it moving. Beyond that, Andre kept telling me things were normal when they clearly were not, and nothing got resolved unless I pushed for it myself. At one point he forwarded me a reply asking for a photo I had already provided in that same email chain. When it escalated, Brett, one of the owners, asked me why I had agreed to a partial backup, which put his own company's scoping error back on me, and then told me he'd lose money covering the whole home backup because of how far out I live. Most of those trips he was counting were rework his own team created. I chose Green Muscle in part because every job gets a dedicated project manager. That turned out to be the weakest part of the entire experience. The system works now, months later, and only because I wouldn't let it go.

    Verde Solar Power

    Verde Solar Power

    (22 reviews)

    I signed a contract with Verde Solar Power on July 8, 2025…read more Granted, it does takes a while to get everything coordinated with APS, but Verde Solar had to return twice to correct errors. Once to put the inverter in the correct location and then again to rewire it correctly after APS inspected it and rejected it. I finally received Permission To Operate from APS on Dec 23rd, 2025. Unfortunately, I had a malfunctioning inverter. After two months of calling Verde Solar, finally getting a technician to come out, told it needed to be replaced and then being told they were waiting on the ticket, I finally took it upon myself to call the company that manufactured the inverter. I was told by a supervisor who after careful searching informed me that no ticket had been submitted for the serial number of my inverter. I asked them to call Verde Solar Power regarding this case. Two days later, on March 5th, I had a replacement inverter from a different manufacturer. The replacement inverter was a used one which was acceptable as long as I received the full manufacturer's warranty. However, for some reason, Verde Solar Power no longer had administrative access to this inverter preventing them from correcting the warranty dates or even indicating me as the owner. As of this date, April 15th, they still have no access. Meanwhile, I again took it upon myself to also contact this company directly. What followed was a month of chat lines, emails and sending documents to prove I was indeed the owner of this particular inverter which had recently been installed. During this period, VSP never called me to give me a progress report. I always had to call them, and always received the same message... "They were working on it." With zero assistance from Verde Solar, and with major effort and persistence on my part, the replacement inverter is now registered under my name and address, and the warranty period has been updated. My system is working well and I am receiving APS credits, but it took 9 1/2 months of constant texting and calling to get my system to be fully functional and properly registered, ...VERSUS just "completely installed." I will not be dealing with Verde Solar Power again. It is unfortunate that their previous professionalism and earlier success seems to no longer be applicable. Below is a link to search for RECOMMENDED solar companies of which Verde Solar is not included. https://www.solarreviews.com/solar-companies/arizona

    I started the process of getting a solar system in August 2025 with Verde Solar Power. We had a few…read morehiccups along the way, but Dean worked with me to correct the issues. Fred and his crew showed up and did a very good job of installing the equipment. The latest hiccup was getting the approval from the county. Apparently, they are backed up big time. After some back and forth communications with Dominic, my project manager, he was able to get a temporary meter for me. Lisa showed up to install the meter and we were able to work through the final installation and power up procedures. It is now working and I am very happy with the results. The system powers my complete home, garage, and shop. We have had a few cloudy days recently (no rain to speak of :-( which is disappointing), but the panels have still produced enough power to charge the system, so it provides power most of the night. A little patience has paid big dividends and I congratulate Dean and all his crew. Dennis

    Pur Solar & Electrical - Prescott Valley

    Pur Solar & Electrical - Prescott Valley

    (9 reviews)

    Run. Run far away…read more The solar system PUR Solar sold us has been a nightmare. Over the past six years, we've had five panels (of 30) and/or microinverters fail. Initially, they honored the warranty and replaced the defective units, so I gave them the benefit of the doubt. Things changed when another set of panels failed, and it took them six months (not exaggerating here) to replace them, and during that time I was told the delay was due to the panels being "stuck in customs." I later found out those panels had actually been given to another customer. When I confronted them about it, the owner, Travis, literally called me and yelled at me. I told him that in the 30+ years of having my own business, I have never once dared to yell at a customer and was shocked at the lack of professionalism. Now, yet another pair of panels have failed, and instead of helping, I was told to contact the new manufacturer myself and "work something out" with them. Apparently customer support is a thing of the past. The not so funny thing is that they didn't even have the sense to offer new panels. Panels cost about 50 cents per watt. A new 400w panel costs about $200. To make matters worse, the panels they installed have degraded badly. After only six years, the system is producing roughly 75% of the output it originally generated. Most modern solar panels degrade at about 0.3% to 0.8% per year, meaning after 25 years many panels still produce around 80-90% of their original output. And I'm not the only one. My neighbor has had similar issues with PUR Solar as well. If you're considering solar, do yourself a favor and find another provider, preferably one that installs higher quality equipment and treats customers with professionalism and respect. Warranty - 0 Stars Service - went from 4 Stars to 0 Stars Product - 1 Star

    Absolutely horrible experience. They used the wrong equipment and wires and cheap aluminum wires…read more.. almost burned my trailer down because they didnt have a shut off switch that they should have installed. The system was supposed to get me 10 hrs of run time with solar power it gets me less than 4 not even half of what they said... they ruined my 1000 generator during the process... on top of that whej I called them to talk about it Travis the boss said there used to getting sued all the time and he didnt care about my system not working... dont use these guys for anything. Rude and unprofessional company. Ive asked a lot of people in az about this company amd same story type stuff they dont do what they say. Please save yourself the heartache and nightmare of hiring this company for anything

    Sunrun - solarinstallation - Updated October 2026

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