1. TDK Comfort Systems

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Chino Valley, AZ

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6 years ago

Daniel was great. The entire process was seamless from beginning to end. My home is much more comfortable with the new system

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Pur Solar & Electrical - Prescott Valley

Pur Solar & Electrical - Prescott Valley

(9 reviews)

Very knowledgeable and responsive!! All it takes is 1.Call…read morethem 2.wait for there design and proposal 3.install the system 4. And my "FAVORITE" watch the savings roll in!! APS is getting ridiculous with there price increases every year. It's time you own your own power‼

Run. Run far away…read more The solar system PUR Solar sold us has been a nightmare. Over the past six years, we've had five panels (of 30) and/or microinverters fail. Initially, they honored the warranty and replaced the defective units, so I gave them the benefit of the doubt. Things changed when another set of panels failed, and it took them six months (not exaggerating here) to replace them, and during that time I was told the delay was due to the panels being "stuck in customs." I later found out those panels had actually been given to another customer. When I confronted them about it, the owner, Travis, literally called me and yelled at me. I told him that in the 30+ years of having my own business, I have never once dared to yell at a customer and was shocked at the lack of professionalism. Now, yet another pair of panels have failed, and instead of helping, I was told to contact the new manufacturer myself and "work something out" with them. Apparently customer support is a thing of the past. The not so funny thing is that they didn't even have the sense to offer new panels. Panels cost about 50 cents per watt. A new 400w panel costs about $200. To make matters worse, the panels they installed have degraded badly. After only six years, the system is producing roughly 75% of the output it originally generated. Most modern solar panels degrade at about 0.3% to 0.8% per year, meaning after 25 years many panels still produce around 80-90% of their original output. And I'm not the only one. My neighbor has had similar issues with PUR Solar as well. If you're considering solar, do yourself a favor and find another provider, preferably one that installs higher quality equipment and treats customers with professionalism and respect. Warranty - 0 Stars Service - went from 4 Stars to 0 Stars Product - 1 Star

Pur Solar & Electrical - Cottonwood

Pur Solar & Electrical - Cottonwood

(14 reviews)

We have had the most amazing experience with Pur Solar and Electric…read more Professional, timely and good pricing. We would be happy be refer them to others. Kim and Gina Hoover

They told me I would be getting a solar set up to run 3 different items through an inverter for my…read moreTV and a play station and a couple small trailer lights. I called them specifically for this reason. I was told with my 9,000 set up that it would be enough to run all of my sruff plugged in for the 10 or 12 hours. They hooked up stuff wrong they gave me scrappy equipment and the wrong wires... they actually gave me aluminum wires... the cheapest you can get. They almost burned my trailer down in the process. Luckily I cam back after 30 min or it would have burned my whole trailer down with a few dogs in it. Then they laughed when I said I just want a refund come get your stuff. Travis laughed and said " I have been sued multiple times I get sued all the time. Im used to it" .... thats not what you want to hear from any company let alone the owner.... Travis the owner is a bad person and a bad business man whi is uneducated about solar. The company was very unprofessional and when I said it doesnt do what I wanted... they said it wasn't their fault and that it was mine. Please dont waste your time or listen to anything of what hes going to post about this review saying they fixed it. They didnt fix anything and left me with a system that doesnt even do 25 % pf what they promised... this company is liars and dishonest and should be shut down

Green Muscle Solar

Green Muscle Solar

(50 reviews)

I was pretty nervous finally navigating the solar energy ordeal for myself as there have been mixed…read morereviews and opinions on such a big purchase. It had me a little worried and hesitant that I would get taken advantage of or end up in a bad deal, but there is no doubt in my mind I made the right choice going with Green Muscle. Having worked for the old guard of solar sales companies it feels like they really simplified the Financials and stopped gouging the customer to finance their large operational overhead. My friend who has been in the solar business for 10 years, and whose company no longer services the valley, said that he they're the only ones he would deal with in Arizona. Jim was great and informational sales person and then Paula was there to answer every question regarding progress and scheduling. I ran all contracts, questions, and numbers through different AI for some help with critical analysis and they even agreed I was getting a great deal and the products that were being installed were top of the line. Lower total yearly cost than APS? Check. Do I own the panels at the end of the 20 year agreement? Check. Tesla battery to maximize savings came in handy in the first month with backup power while my parents were visiting? CHECK lol. Will I miss 50 dollar bills in the winter? Yes. Will I miss 500 dollar bills in the summer? Hell no. You compare a year of solar panels and recharging an electric car vs APS which will go up constantly and gas on a commute and its a no brainer.

Green Muscle installed my solar and Powerwall on December 31st. They sold it as a single day…read moreinstall because my system supposedly wasn't complex. What actually happened was weeks of touch and go work by several different techs before the system did what I was told it would do when I signed the contract. The crew showed up on time that first day. Joseph, the lead, showed up an hour late. At the end of the shift he made a point of complaining about staying late, which was him making up the hour he'd missed, and they wouldn't stay the two hours it would have taken to actually finish. The job got left unfinished and my Powerwall got left sitting outside uncovered. They had to send a tech back out on a separate trip just to put the cover on it, and this was during a stretch when we were getting scattered showers. Before the install I told Andre, my project manager, that I didn't want panels anywhere roof vents would put shade on them. They installed two right next to a taller vent anyway, so depending on where the sun was, one or the other sat in shade for part of the day. If you're looking at a string inverter system, this matters much more than it sounds like it should. Panels on a string are wired in series, so the entire string produces at the level of its weakest panel. A single shaded panel doesn't just cost you that panel's output, it drags down every panel on the string for as long as the shade is there. That's the whole reason I brought it up before they started. They ended up having to come back out and relocate both. The backup is the part I'd want anyone considering this company to read. I never asked for anything less than whole home backup, not one time, and I signed on the assurance that my whole house would run on solar. What was actually written into the contract was partial, essentials only backup. When I raised it, nobody at the company could trace back a single piece of communication showing how that decision got made or who made it. Then after the install it came out that the solar couldn't see any load that wasn't on the backup panel, which meant most of my house was never going to run on solar the way it had been described to me. Their answer to that was an energy monitor. I spent weeks troubleshooting it before we established that it could only see half of my EV charger's draw, so it was never going to solve anything. Their next proposal was to move the charger onto the backup panel and bill me for the whole home backup that should have been scoped correctly in the first place. They had also missed my HVAC controller. So when the power went out, my air conditioning went out with it and roughly 90% of my house sat dark in the middle of the day at peak solar production. In Arizona. That is the single scenario this system exists to prevent. I also ended up running the entire interconnection process with my utility, ED3, mostly on my own. Coordinating with the power company is squarely a project manager's job, and honestly it was one of the specific reasons I wanted a company that assigns a dedicated PM to every install. Andre was AWOL for that whole process. I was the one tracking where things stood, following up, and keeping it moving. Beyond that, Andre kept telling me things were normal when they clearly were not, and nothing got resolved unless I pushed for it myself. At one point he forwarded me a reply asking for a photo I had already provided in that same email chain. When it escalated, Brett, one of the owners, asked me why I had agreed to a partial backup, which put his own company's scoping error back on me, and then told me he'd lose money covering the whole home backup because of how far out I live. Most of those trips he was counting were rework his own team created. I chose Green Muscle in part because every job gets a dedicated project manager. That turned out to be the weakest part of the entire experience. The system works now, months later, and only because I wouldn't let it go.

TDK Comfort Systems - hvac - Updated November 2026

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