Universal Electric was called to my home for what appeared to be a breaker issue. By the time their…read moretwo technicians arrived, the issue had already resolved itself. I asked them to investigate further in case the problem returned, but they declined, saying "there's nothing we can do." They never entered the home, never inspected anything, and only briefly stepped out of their van into my driveway to talk to me before leaving. At no point during the scheduling call was I told there would be a service fee. When the techs arrived, they made no mention of a charge, nor did they provide any kind of invoice or paperwork before leaving. I later received three bills by mail, each demanding $130, with no explanation of what the charge was for -- just a warning that failure to pay would result in the account being sent to collections. I did not believe the charge was warranted and disputed it in writing via certified mail with return receipt, which Universal Electric received and signed for. They never responded. No follow-up, no phone call, no documentation -- just silence. Eventually, they turned the matter over to a collection agency. It's frustrating to be billed for a visit where no service was performed, no agreement was made, and no information was shared upfront about potential charges. Based on this experience, I would not recommend Universal Electric.

Rick from universal asked me to provide dates and times that he could do an in person consultation…read more I provided 5 days and times that worked for my family. Rick picked one from that list asked for my phone number and address. After that communication, 3days passed and he no called no showed for our appointment. This lack of communication is all I am able to review. As a client, communication is one of the most important aspects I look for in a contractor because my time is valuable.

We have used Wichita for about 20 years. They are honest and skilled in their work. If you are…read morelooking for a heating and air company that care about their customers then look no further.

Been a customer for six years and always thrilled with the professional and outstanding job…read morePam S

I've been with River City for 25 years +, they installed my first unit 25 years ago and now my…read moresecond! I would not go anywhere else!

Just had a new furnace put in. They were fast and went over everything with me. Competitive price…read moreand looks great!

I could not recommend Skradski heating and cooling more after their impeccable services the last…read morefew days!!! I'll spare the insane details but basically my home warranty wasn't covering anything they had said they would and my original contractors ghosted me. I had a house that was 90° and animals (and humans) who were literally melting. I called Ami and she set up an appointment for Ryan to come out snd look at my SUPER old AC unit. Ryan told me the problem and I asked for some advice on what I should do, should I get the small part replaced on my decrepit unit or just bite the bullet and get a whole new one. He gave me some options and set me up with an appointment with Mike later that same day to get a quote for a new unit. Ryan also helped me with figuring out why my home warranty company wasn't being helpful when it came to covering parts and services (shout out Ryan you're awesome)! Later that same day Mike came out and gave me a quote and gave me some real insight on what unit I should get for my home, he was very patient with me while I applied for the payment plan, even though my house was 90° and the temp was rising. Barely 48 hours later, the scheduling lady, Ami, got me an appointment with Mario (and one other worker whose name I cannot remember I'm so sorry). Mario and his partner got to work around 8:30am and we're finished around 12:30pm! My house is already 20 degrees cooler and I'm SO PLEASED with everything the whole team did for me. Shout out to you all, thank you so much for your kindness and hard work!!!

I completely jumped ship searching for a new HVAC company to give me an estimate for a new system…read moreas mine is old!! After the open and honest discussion with my salesperson.. I had them come service my furnace. The tech literally took things apart.. cleaned & worked on it for 2 hrs.. it sounds great.. and runs better than it has for a long time! This was by far the best service I've ever had and they weren't in a rush to try and sell me a new system! So many $s saved!!

Electric Express is great. My family has used them for mutiple projects both indoor and outdoor…read more Smart techs, who either face the problem, or find a solution.

We received a quote in amazing timing! First time this has happened in Omaha. As a commercial quote…read morethey were the first to come out and get the quote when they promised on services we asked for. All others we had to hunt down, leave voicemails and than received quotes for services we didn't ask for. Very happy with Electric Express.

Have used Rich Poisel's Roofing for a couple homes and I have been super happy with their quality…read moreof work. Very responsive to any questions/issues, great crew to work with!

I contacted this company a year ago to address a snow problem in the attic. They indicated that my…read moreventing was an issue And charge me $700 for a new vents and a snow cap. Or year later I have more water coursing along the joists. I called them a month ago and nobody returned my call. I called them two weeks ago again and was told somebody would get back to me within a week. I'm not sure I would recommend this roofing company. However, if you want to play A one-sided phone game then this is your company. If anyone can recommend a good roofing company that doesn't mind going there future clients back, that would be awesome

With all the recent windstorm, we lost a couple of shingles and we reached out to a stayed and true…read morelocal company. Offering competitive bids and convenient scheduling we were able to get repairs done quickly and even had a flat roof portion of the house with new skylights done at the same time. The Thompson team was responsive to warranty issues and immediately addressed all issues, making very sure that we were happy with the results. The team was friendly and billing simple. Highly recommend Thompson And Thompson Roofing.

We had 107 mph winds with rain in Omaha NE that resulted in a leak in our kitchen. We had never…read morehad a leak before. We thought it came from a roof turbine so we called Thompson and Thompson because they have experience with wind turbines. Dan Evans came out and determined that perhaps we had a seal on a turbine that was leaking. So we replaced not one but 4 turbines at a cost of $1200. He assured us that after we replaced them we could repair our ceiling so we did. Subsequently after the repair of the ceiling we had an 87 mph wind With rain. We had water in the same spot and other additional spots this time. I'm 73 years old and I had never been in the attic before. But I crawled up there to see if I could find the problem. I was appalled at the condition of the insulation where we had the leak. It had been spread around so that it was 2-3 inches thick in some places and bare in others. It was apparent the leak had been looked for but the insulation had not been put back in place. Water did come in from the turbine. It was not excessive but it was enough to stain the ceiling. I found the original leak to be coming from the hot water vent. It was quite obvious. I had that repaired by a HVAC contractor for $400. And an insulation contractor fixed the insulation at a cost of $3000. This included extra insulation to make it correct throughput the attic. They may be good roofing contractors, but seem to know little about fixing leaks. It cost me at least $1200 I didn't need to spend.