Overall, a good gas station. From my experience, it's clean, efficient, and all the pumps worked!read more

PLEASE BEWARE***I highly recommend that you do not take your automobile to the Montpelier Repair…read moreService  at the Shell gas station located at 12601 Laurel Bowie Rd. Laurel MD. 20708 for any type of repair service. And here is why.  On May 11th 2022, I bought my car in because my windshield wiper stopped working.  I explained to Mr. Alex Smith the only mechanic on staff, that my windshield wiper would randomly stop working  but this time it appeared to stop for good.  He quickly let me know that it would be a $90 charge for him to diagnose the problem. I said that's fine because I need to get to the bottom of this it is a safety issue  And that I use my vehicle for work and I am currently transporting my granddaughter to school in the mornings so it needs to be fixed.  After looking at my vehicle Alex Smith informed me that I needed to buy what he was calling a "body modular  system"   And the part would cost $540 and can only be ordered through the dealer. And the total repair cost would be $753 this includes parts and labor.  And that I would have to put up a $400 deposit before he would order the part. When I asked Mr. Alex  what is the actual name of the part so that I can research it because he was calling it a "body modular system" he began to get really agitated  and nasty.  After unsuccessfully getting the actual name or part number from Alex Smith for my research.  I went ahead and gave the cashier the $400 deposit so that he could go ahead and order this part. I needed my car fixed.  The next day after Mr. Alex received the part and installed it he called me to let me know that the part was not the problem and at this point he still didn't know what exactly was wrong with the  windshield wiper.  But he would put everything back together so that I can pick up the car so that I can transport my granddaughter in the morning and drop the car back off the next day. Roughly an hour later Mr. Alex  called me with good news. He said, "Mr. Holeman while putting your car back together I noticed that your relay was sticking and I cleaned it off a little and now it is working fine". I said "Great how much did I owe him since we didn't need that $540 part and in fact no parts where needed?"  This is when Mr. Alex Smith informed me that the cost would still be $753 that I had already agreed on with this previous diagnosis of this $540 part because of the amount of time he invested in working on the vehicle.   I complained adamantly, but to no avail they would not release my car until I gave them the remaining $353. Correction because of the unclear scribble on the ticket the cashier made it a $348 balance.  The next morning while driving my granddaughter to school in the rain guess what? You guessed it the windshield wipers stop working again. I was able to make it to her school and back to the Montpelier Shell service station  where  Mr. Alex had supposedly fixed my car. I complained to the head manager  and he promised me that Mr. Alex would have to fix it with no additional cost. When Mr. Alex arrived he opened the hood took a screwdriver and poked at the the relay and said there it's working. I said that's not a satisfactory repair we need to replace that part and your manager said that you would have to fix it with no additional cost. Mr. Alex absolutely refuse to do anymore to the car without more money out of my pocket.  Since leaving the dealership twice so far I've had to in the rain lift my hood and take something and poke on this part that I saw Mr. Alex poke  to get my wipers to start working again. I feel that I've been cheated out of $540 for a part that after the fact he tells me is a non refundable part.  Had I refundable I received that information up front perhaps I would have gotten a second opinion at the least. Who has a customer buy a $540 non refundable part unless they're absolutely certain that it's needed.  On a previous occasion Mr. Alex Smith mentioned to me that he could get my car to pass a Maryland state  safety inspection "If you know what I mean" If this guy (Alex Smith) is really a licensed mechanic he treats it like it's a license to steal!*****PLEASE BEWARE!

I visit this Royal Farm once a month to utilize my Door Dash credit with pick up option to reduce…read morefees. I find the day of the week you visit makes a difference. Friday nights seem to be the young kids hangout spot. There are cars and kids everywhere; even blocking the gas pumps. I usually get the four piece dark chicken; and sometimes add the soft pretzel if it's not too late (low carbs at night). The chicken was seasoned well and had the right amount of crunch. The potato wedge was a bit soft. I put it in my air fryer for 10 minutes to make it crispy. The workers at the hot bar are awesome. If there is an issue, they'll let you know. They have allowed substitution when they were out of what I ordered. The inside of the store is kept neat. I also want to highlight that Royal Farms has the lowest gas in the area. I was surprised to discover that their gas was 20 cent per gallon less than other nearby gas stations. I will now plan my monthly visit to include my tank fill up too.

Complaint about service in a Rofo is like complaining water is wet. Today's entry was the clerk who…read moreasked me to wait to be rung up. Not for a problem with the cash register, or to authorize a pump but because she wanted to pick out some lip balm. I buy gas here (mostly for the tiny member discount) but everything else, there's a Wawa across the street.

This is one of the worst gas stations I know but today I was a little on the desperate side. My gas…read morelight wasn't on but I needed to be on a meeting in 20 mins and this was in route, so that I didn't have to stop later. This station is very secluded/sketchy. Out of the 8 pumps, 3 were inoperable. Their practices here are very shady in gas prices. I've been there where I literally see the prices changing on the electronic board. Like really? The attendant is super dee duper(in my grandson's voice) rude. If you go inside, there's a sign at the window that you can't pay with cash app. They are afraid someone will beat them... get a load of that! If you ever need to stop there, always scan the lot and keep your eyes open. No menu food items are sold here, just snacks.

Stopped by one day heading to work. Like any normal day I get out pump gas and when I look at the…read morescreen the price is going up fast. It jumped from$50 to $50 to $80 to $100 for a 16 gallon tank. I look at the price per game and I was charged $9 a gallon even though the monarch sign state $2.59. I went inside and of course the attendant couldn't help. He indicated the owner was not there and I would need to call after 11a. I head to work and anxiously await 11a. Call and the owner says he cannot do anything over the phone but to stop by after work and he will refund the over payment. I arrive after work. The owner was not there. The attendant wants to the receipt and see my ID then proceeds to make a copy of it without notifying me or gaining my permission. He then processes a "payout" through the lottery machine. I ask for my receipt and the attendant refuses. He says he needs it and I indicate I also need it for my records. He insisted I cannot have it and then says I could come back later and try to get another refund. I insist I am not leaving until I have a receipt since my account is still only reflecting a $1 hold and not the actual charge. There is now a line and the attendant is causing a scene. I explain he can make a copy and that will suffice so I also have a record of the transaction he obliged and I was on my way. Even on my last gallon only with one mile left in my tank I will NEVER return to this station.

Dont go in for MD state inspection he will fail you to get work this was proven went i took my car…read moreto another inspection station and they confirmed my suspicion

There's no food here, just gasoline. Prices fluctuate. It's at a busy corner that's not well lit on…read morethe sides, just the pump areas. I would say there's not much ambiance here. ‍

This place was very clean but the service sucked. I am not sure why there are no condiments,…read morenapkins, stirs, out for everyone to grab you must go all the way to the register to ask for them. this makes no sense because if there's a big spill who has time to go ask for someone to come and give them napkins. When I asked for nothing, they looked at me like I was crazy and literally offered me one. I know times are tough, but the store was very clean and was very good. Maybe that's how they keep it this way in this area however there has to be another method to fix this. keep up the good work on keeping the store clean but find other ways to provide customers with things that will be needed other than going to the cash register which can get very busy at times. and if someone asked for napkin, handing them more probably is not gonna fix the issue.

Nice big store with plenty of variety. However, the bathrooms were absolutely disgusting. There's…read moreone bathroom for both men and women. There was urine all over the floor. The toilet didn't flush. I had to use a plunger. There was no soap in the soap dispenser. The sink was dirty. Absolutely disgusting bathroom

Everyone showcased excellent customer service skills except for a young little boy on the inside of…read morethe garage. No manners or respect when it came to directing me how to pull into the spot. Full blown attitude and disrespectful tone. Light skin with braids. If this location let go of him it would make the service and overall experience 10 x's better

A Total Joke. I arrived at the center around 8:30 on a…read moreSaturday morning and pulled up to the door of the left-side service bay. A man on the other side of the door gestured me to move my car to the right-side bay, which I did. Then I waited. And waited. I was the only customer inside or outside the building. And I watched four guys inside chat amongst themselves and ignore me. After five minutes I left and drove up the road to Valvoline. Very disappointed. For all my previous visits, the staff was very professional and friendly. My experience was similar to those described in many other posts in this thread. Hard to understand. Four men, one customer. And no one can even open the service bay door. What were they doing?

I visited this place a while ago and they were professional, courteous and knowledgeable and…read morefriendly to talk with. I didn't get a chance to visit again and have some work done but I will return one day for their services.

I had dropped by this establishment April the 25th to inquire about having some puddle lights…read moreinstalled, which was a very simple procedure, I approached the counter with a young lady behind it sitting down, I said to her hello how are you, she then replied what can i do for you? I then said again how are you today? she had the same reply what can i do for you, as soon as I picked up on her angry black woman energy I said never mind and proceeded up the street to Hallstar who will now be taking care of my needs as it relates to my 7 vehicles. I am not sure who owns this establishment, but this is truly the main reason why I have a hard time supporting black own businesses. I am sure that this is black owned simply because no other nationality or culture will have that kind of anger as the first line of defense representing their establishment. You may want to place her in the storage room where inventory is concerned, she as an utterly nasty disposition, and her appearance was the least to be desired, but of course these types of establishments will probably reward her behavior by promoting her. This has been confirmation to me to support the Caucasian business establishment.

I took my car here to get my Maryland Safety Inspection done on my out of state car the other day…read more Excellent service! Staff is all very friendly! Their waiting area is very comfortable. Quick service! I will recommend to family and friends!

Gary's was able to get me in and out in just one day. I needed my brakes redone and my 90k service…read morecompleted and they completed it all within an 8 hour time frame which was really nice, they also had speedy enough WiFi, and a small but comfy enough waiting room. The mechanics were nice and explained everything that I was paying for and made the decisions easy for me to understand.

I had an amazing experience. I brought my car in for a tire inspection because it was running low…read more Cristhian popped it off immediately and found the source of the problem. He hustled between jobs and Michael took care of me getting a new tire. They quoted a fair price and I thought the service was exceptional. These folks will be my go to for oil changes, tires and basic maintenance.

Dropped by on a Saturday morning to fix a slow leak in a tire. Was in and out in about 15 minutes…read more Excellent service and affordable.