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Laurel, MD

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Sunoco

3.8 (4 reviews)

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3 months ago

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8 years ago

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11 years ago

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Shell

Shell

(15 reviews)

Overall, a good gas station. From my experience, it's clean, efficient, and all the pumps worked!read more

PLEASE BEWARE***I highly recommend that you do not take your automobile to the Montpelier Repair…read moreService  at the Shell gas station located at 12601 Laurel Bowie Rd. Laurel MD. 20708 for any type of repair service. And here is why.  On May 11th 2022, I bought my car in because my windshield wiper stopped working.  I explained to Mr. Alex Smith the only mechanic on staff, that my windshield wiper would randomly stop working  but this time it appeared to stop for good.  He quickly let me know that it would be a $90 charge for him to diagnose the problem. I said that's fine because I need to get to the bottom of this it is a safety issue  And that I use my vehicle for work and I am currently transporting my granddaughter to school in the mornings so it needs to be fixed.  After looking at my vehicle Alex Smith informed me that I needed to buy what he was calling a "body modular  system"   And the part would cost $540 and can only be ordered through the dealer. And the total repair cost would be $753 this includes parts and labor.  And that I would have to put up a $400 deposit before he would order the part. When I asked Mr. Alex  what is the actual name of the part so that I can research it because he was calling it a "body modular system" he began to get really agitated  and nasty.  After unsuccessfully getting the actual name or part number from Alex Smith for my research.  I went ahead and gave the cashier the $400 deposit so that he could go ahead and order this part. I needed my car fixed.  The next day after Mr. Alex received the part and installed it he called me to let me know that the part was not the problem and at this point he still didn't know what exactly was wrong with the  windshield wiper.  But he would put everything back together so that I can pick up the car so that I can transport my granddaughter in the morning and drop the car back off the next day. Roughly an hour later Mr. Alex  called me with good news. He said, "Mr. Holeman while putting your car back together I noticed that your relay was sticking and I cleaned it off a little and now it is working fine". I said "Great how much did I owe him since we didn't need that $540 part and in fact no parts where needed?"  This is when Mr. Alex Smith informed me that the cost would still be $753 that I had already agreed on with this previous diagnosis of this $540 part because of the amount of time he invested in working on the vehicle.   I complained adamantly, but to no avail they would not release my car until I gave them the remaining $353. Correction because of the unclear scribble on the ticket the cashier made it a $348 balance.  The next morning while driving my granddaughter to school in the rain guess what? You guessed it the windshield wipers stop working again. I was able to make it to her school and back to the Montpelier Shell service station  where  Mr. Alex had supposedly fixed my car. I complained to the head manager  and he promised me that Mr. Alex would have to fix it with no additional cost. When Mr. Alex arrived he opened the hood took a screwdriver and poked at the the relay and said there it's working. I said that's not a satisfactory repair we need to replace that part and your manager said that you would have to fix it with no additional cost. Mr. Alex absolutely refuse to do anymore to the car without more money out of my pocket.  Since leaving the dealership twice so far I've had to in the rain lift my hood and take something and poke on this part that I saw Mr. Alex poke  to get my wipers to start working again. I feel that I've been cheated out of $540 for a part that after the fact he tells me is a non refundable part.  Had I refundable I received that information up front perhaps I would have gotten a second opinion at the least. Who has a customer buy a $540 non refundable part unless they're absolutely certain that it's needed.  On a previous occasion Mr. Alex Smith mentioned to me that he could get my car to pass a Maryland state  safety inspection "If you know what I mean" If this guy (Alex Smith) is really a licensed mechanic he treats it like it's a license to steal!*****PLEASE BEWARE!

Royal Farms - Four Piece Dark Chicken with Potato wedges

Royal Farms

(41 reviews)

$$

I visit this Royal Farm once a month to utilize my Door Dash credit with pick up option to reduce…read morefees. I find the day of the week you visit makes a difference. Friday nights seem to be the young kids hangout spot. There are cars and kids everywhere; even blocking the gas pumps. I usually get the four piece dark chicken; and sometimes add the soft pretzel if it's not too late (low carbs at night). The chicken was seasoned well and had the right amount of crunch. The potato wedge was a bit soft. I put it in my air fryer for 10 minutes to make it crispy. The workers at the hot bar are awesome. If there is an issue, they'll let you know. They have allowed substitution when they were out of what I ordered. The inside of the store is kept neat. I also want to highlight that Royal Farms has the lowest gas in the area. I was surprised to discover that their gas was 20 cent per gallon less than other nearby gas stations. I will now plan my monthly visit to include my tank fill up too.

I have purchased chicken from Royal Farms many times and have consistently had positive…read moreexperiences, which makes today's incident especially disappointing. After bringing home an order of wings this morning, I discovered a very long strand of hair that appeared to have been fried into one of the wings. I promptly contacted the store and spoke with the manager. He offered a sincere apology and assured me that the matter would be appropriately addressed, including reinforcing food-preparation and handling standards with the staff. Although I appreciate his professionalism and willingness to resolve the issue, finding hair in prepared food is unacceptable and completely ruined my meal. Because of this experience, I must say this has ruined my experience, moving forward.

House of Dubs

House of Dubs

(49 reviews)

I bought some wheels from an online reseller, figuring I'd buy the tires in-person and help out a…read morelocal business. HOD was my second establishment; initially I'd gone to NTB and ordered tires through them but when I got there, they told me that they couldn't get the tires onto the wheels because the lip wasn't smooth. The wheels I bought had extensions of the arms that ended just past the wheel lip and it gave their tire install machine a problem. The receptionist suggested I go to House of Dubs since, as she put it, they deal almost entirely with aftermarket wheels and if anyone could do it, they could. I called HOD while waiting for NTB to get my car off the lift so I could leave. Trey picked up on the second ring; when I explained the situation to him he assured me they could handle whatever the issue was, quoted me a price on the tires and size I wanted so I ordered the tires through him and put a deposit on them over the phone, with an appointment for the following day to do the install. HOD is nestled in a small business park dedicated to auto service businesses - there's a body repair shop, an Enterprise Rental and HOD. I showed up a few minutes before my 10am appointment and did a quick walkaround just to see what was here. I was surprised - I used to live in Laurel in the early 2000s but I'd never been in this area; situated in a niche just below the Contee Rd bridge that spans the Rt 197 and Rt 1 interchanges. It's one of those spots that you only know about if you're familiar with the area. I've been driving past them for years and only noticed them a couple years ago, though they have been in the area for the last 20 years or so. Anyway, I walked in right at 10am and Trey came out of the garage; he remembered my name even though we'd only spoken the one time and assured me again that they'd take care of me. I had a walk around the sales floor - they've got rims in all sizes and price ranges, from cast to hybrid to forged wheels. The prices are a bit higher (in some cases a lot higher) than what you may find online but its one thing to look at pictures on the internet and seeing the products up close. Some that I'd seen online looked better in person, some looked worse - but that's the internet for you, right? They also do window tinting, stereo systems and whole car (or partial) wraps. I actually got to see one of their wrap jobs up close, it was a 4-dr Wrangler w/a copper or bronze wrap and matching wheels, it was real slick looking, but I could see areas where the wrap was starting to crack and loosen. I'd flirted with the idea of getting my car done but decided I'm fine with the color of the car and opted for black accents to make it pop. I might come back and get a sub and amp installed for a little more boom in the bass. They had all the big names. One thing at a time, though. As I waited, Trey came back in to verify the tire size I wanted (a lot of their clientele go for the super low profile appearance and I'd ordered tires that were a bit taller); after a bit, he came back and informed me that I might want to include hub centric rings - when you buy aftermarket wheels, a lot of them are not drilled for hub-specific sizes. The folks I bought the wheels from did not mention that, but without those rings installed, I would likely experience at least some vibrations because the hubs and the wheels wouldn't be a perfect match, so the rings were necessary. I was just glad they had them! They also had a set of locking lugs - it would be terrible to have gotten these pricey wheels only to have them stolen because I didn't have locking lugs on them, so they saved me a headache! All in all, my experience was highly positive. Yes, the tires were more expensive than what I could've gotten from an online retailer, but having a person that I could ask questions of and get answers to in person was a bonus and at no point did I feel uncomfortable or taken advantage of. When my wife's ready for a wheel upgrade on her SUV, I'll be taking it here. It turns out they forgot to give back the original wheel locks; Trey called and told me to come get them at my leisure, he'd have them up front for me. I know there are a number of negative reviews but my experience was a positive one and the customer service provided by Trey was both knowledgeable and professional. The guys in the back know what they're doing because I tested the car for anything that I wasn't experiencing when I brought it in, but it rolled smooth and true. I'm quite satisfied. I should mention, the experience itself was relatively quick - I was out the door at 11:52am, less than two hours after I walked in!

Bunch of rookie staff working here. Over priced for sloppy work. Might as well just flush your…read morehard earned $ down the toilet. Brought the vehicle back 2x still the job not done right. PPF collecting dirt underneath , bubbles, peeling everywhere. Now we gotta take the vehicle to another shop spend more $$$ to get it fixed properly.

Sunoco - servicestations - Updated November 2026

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