they need to inform the customer of pricing first my…read morevehicle was towed there because it over heating i was charged $ 400 to replace a hose and some antifreeze you would think a good mechanic would inspect a $5 thermostat when a hose gets blown off i don't know how long it's going to last bottom line they connivingly never made me aware of any prices they said they ordered it from the dealer thats why it was expensive even if it was the case should not have been more than $50-$60 for it plus 1 hour give and take labor for the whole thing its not like customers these days cannot access labor prices from online such as aldata.com or others call your customers first buddy for prices seriously

Convenient off of 295, quick detour. Easy to spot from the road, just past Wendy's and Shell. Quick…read morefill-up, one of the cheaper gas stations in the area. Receipt didn't print. Would come back knowing how quickly we could get back on the road.

I visit this Royal Farm once a month to utilize my Door Dash credit with pick up option to reduce…read morefees. I find the day of the week you visit makes a difference. Friday nights seem to be the young kids hangout spot. There are cars and kids everywhere; even blocking the gas pumps. I usually get the four piece dark chicken; and sometimes add the soft pretzel if it's not too late (low carbs at night). The chicken was seasoned well and had the right amount of crunch. The potato wedge was a bit soft. I put it in my air fryer for 10 minutes to make it crispy. The workers at the hot bar are awesome. If there is an issue, they'll let you know. They have allowed substitution when they were out of what I ordered. The inside of the store is kept neat. I also want to highlight that Royal Farms has the lowest gas in the area. I was surprised to discover that their gas was 20 cent per gallon less than other nearby gas stations. I will now plan my monthly visit to include my tank fill up too.

Complaint about service in a Rofo is like complaining water is wet. Today's entry was the clerk who…read moreasked me to wait to be rung up. Not for a problem with the cash register, or to authorize a pump but because she wanted to pick out some lip balm. I buy gas here (mostly for the tiny member discount) but everything else, there's a Wawa across the street.

This is one of the worst gas stations I know but today I was a little on the desperate side. My gas…read morelight wasn't on but I needed to be on a meeting in 20 mins and this was in route, so that I didn't have to stop later. This station is very secluded/sketchy. Out of the 8 pumps, 3 were inoperable. Their practices here are very shady in gas prices. I've been there where I literally see the prices changing on the electronic board. Like really? The attendant is super dee duper(in my grandson's voice) rude. If you go inside, there's a sign at the window that you can't pay with cash app. They are afraid someone will beat them... get a load of that! If you ever need to stop there, always scan the lot and keep your eyes open. No menu food items are sold here, just snacks.

Stopped by one day heading to work. Like any normal day I get out pump gas and when I look at the…read morescreen the price is going up fast. It jumped from$50 to $50 to $80 to $100 for a 16 gallon tank. I look at the price per game and I was charged $9 a gallon even though the monarch sign state $2.59. I went inside and of course the attendant couldn't help. He indicated the owner was not there and I would need to call after 11a. I head to work and anxiously await 11a. Call and the owner says he cannot do anything over the phone but to stop by after work and he will refund the over payment. I arrive after work. The owner was not there. The attendant wants to the receipt and see my ID then proceeds to make a copy of it without notifying me or gaining my permission. He then processes a "payout" through the lottery machine. I ask for my receipt and the attendant refuses. He says he needs it and I indicate I also need it for my records. He insisted I cannot have it and then says I could come back later and try to get another refund. I insist I am not leaving until I have a receipt since my account is still only reflecting a $1 hold and not the actual charge. There is now a line and the attendant is causing a scene. I explain he can make a copy and that will suffice so I also have a record of the transaction he obliged and I was on my way. Even on my last gallon only with one mile left in my tank I will NEVER return to this station.

Dont go in for MD state inspection he will fail you to get work this was proven went i took my car…read moreto another inspection station and they confirmed my suspicion

There's no food here, just gasoline. Prices fluctuate. It's at a busy corner that's not well lit on…read morethe sides, just the pump areas. I would say there's not much ambiance here. ‍

This place was very clean but the service sucked. I am not sure why there are no condiments,…read morenapkins, stirs, out for everyone to grab you must go all the way to the register to ask for them. this makes no sense because if there's a big spill who has time to go ask for someone to come and give them napkins. When I asked for nothing, they looked at me like I was crazy and literally offered me one. I know times are tough, but the store was very clean and was very good. Maybe that's how they keep it this way in this area however there has to be another method to fix this. keep up the good work on keeping the store clean but find other ways to provide customers with things that will be needed other than going to the cash register which can get very busy at times. and if someone asked for napkin, handing them more probably is not gonna fix the issue.

Nice big store with plenty of variety. However, the bathrooms were absolutely disgusting. There's…read moreone bathroom for both men and women. There was urine all over the floor. The toilet didn't flush. I had to use a plunger. There was no soap in the soap dispenser. The sink was dirty. Absolutely disgusting bathroom

Everyone showcased excellent customer service skills except for a young little boy on the inside of…read morethe garage. No manners or respect when it came to directing me how to pull into the spot. Full blown attitude and disrespectful tone. Light skin with braids. If this location let go of him it would make the service and overall experience 10 x's better

A Total Joke. I arrived at the center around 8:30 on a…read moreSaturday morning and pulled up to the door of the left-side service bay. A man on the other side of the door gestured me to move my car to the right-side bay, which I did. Then I waited. And waited. I was the only customer inside or outside the building. And I watched four guys inside chat amongst themselves and ignore me. After five minutes I left and drove up the road to Valvoline. Very disappointed. For all my previous visits, the staff was very professional and friendly. My experience was similar to those described in many other posts in this thread. Hard to understand. Four men, one customer. And no one can even open the service bay door. What were they doing?

I visited this place a while ago and they were professional, courteous and knowledgeable and…read morefriendly to talk with. I didn't get a chance to visit again and have some work done but I will return one day for their services.

I had dropped by this establishment April the 25th to inquire about having some puddle lights…read moreinstalled, which was a very simple procedure, I approached the counter with a young lady behind it sitting down, I said to her hello how are you, she then replied what can i do for you? I then said again how are you today? she had the same reply what can i do for you, as soon as I picked up on her angry black woman energy I said never mind and proceeded up the street to Hallstar who will now be taking care of my needs as it relates to my 7 vehicles. I am not sure who owns this establishment, but this is truly the main reason why I have a hard time supporting black own businesses. I am sure that this is black owned simply because no other nationality or culture will have that kind of anger as the first line of defense representing their establishment. You may want to place her in the storage room where inventory is concerned, she as an utterly nasty disposition, and her appearance was the least to be desired, but of course these types of establishments will probably reward her behavior by promoting her. This has been confirmation to me to support the Caucasian business establishment.

I took my car here to get my Maryland Safety Inspection done on my out of state car the other day…read more Excellent service! Staff is all very friendly! Their waiting area is very comfortable. Quick service! I will recommend to family and friends!

Gary's was able to get me in and out in just one day. I needed my brakes redone and my 90k service…read morecompleted and they completed it all within an 8 hour time frame which was really nice, they also had speedy enough WiFi, and a small but comfy enough waiting room. The mechanics were nice and explained everything that I was paying for and made the decisions easy for me to understand.

I had an amazing experience. I brought my car in for a tire inspection because it was running low…read more Cristhian popped it off immediately and found the source of the problem. He hustled between jobs and Michael took care of me getting a new tire. They quoted a fair price and I thought the service was exceptional. These folks will be my go to for oil changes, tires and basic maintenance.

Dropped by on a Saturday morning to fix a slow leak in a tire. Was in and out in about 15 minutes…read more Excellent service and affordable.

Eddie is a highly responsive mechanic who operates with integrity. I took my car to him because I…read moresuspected it had suspension issues (the wheel would shake at high speeds, etc). The day I brought my car to him, it was raining so he suggested we not try top speeds in the rain and asked if I could leave the car with him. The next day he text me immediately to update me on the condition of the car and what needed to be done. One issue was the front tires needed replacing (they don't do tires) so he gave me recommendations on where to get cost effective replacements and advised me on other possible replacements. When I inquired around what could wait vs. immediate needs he was transparent and told me what was a now fix even if it didn't put money in his pocket (like the tires). I'd definitely trust him with any future work. He seems to care more about your safety than just making a buck. Never tried to upsell me on anything and explained each step. Transparent. Ethical. Fair pricing.

After two other estimates, I found Eddie's to be the fairest price and the best value. He does…read moretruly excellent work & came in on budget and a day ahead of the estimate time. The quality of his work is excellent, the paint matched perfectly. He vacuumed the inside of the car and fixed some loose trim around a window that I was not even aware of. Mr. Eddie seems to love his work and it shows. He is very respectful of disabled people and women and will not take advantage of them at all, in-line so many others in the industry. I would highly recommend him to anyone.