We had a whirlwind of getting our little kitty today and I must say that Alicia and all the staff…read moregave us excellent customer service and care. I appreciated that Alicia listened to what we were looking for and didn't try to get us to take animals we were not prepared to take home with us. Alicia went the extra mile and took my contact information and contacted us when a kitty that met our requirements came in. We literally found ourselves bringing our little lady home within an hour and we couldn't be happier! Everybody we encountered were very friendly and helpful.

I wanted to share my experience fostering for Riverside County Animal Services because this entire…read moresituation has been heartbreaking, confusing, and deeply traumatic. I initially agreed to foster a sick black kitten with a severe eye infection. There were supposed to be two kittens, but the second was not there when I arrived. The shelter then asked me to return the following day. I called beforehand and was told they still needed me to come. After driving approximately an hour back to the shelter, no one seemed to know anything about the second kitten or what had happened. Instead, I was urgently asked to take home a litter of neonatal bottle babies because they reportedly had no placement available and otherwise faced euthanasia. These kittens were visibly very sick and severely flea infested, to the point that fleas were crawling around their eyes. One kitten passed during transport home. Another passed shortly after arrival. Others passed despite my efforts to stabilize and care for them. I spent days trying to save them while also seeking veterinary guidance and emergency support. When the kittens passed, I wrapped their tiny bodies in the same blankets they had been packed with, including the microwavable heating block provided with them, because everything was heavily flea infested. I then kept them frozen until I could make the hour-long drive back to the shelter. At no point was I told there was urgency regarding returning their bodies or given any instructions on how they should be handled. I brought them back the same day I volunteered for one of the shelter's "dog day out" programs. Instead of compassion, appreciation, or even basic humanity after everything that had happened, I was told I could no longer foster based upon the "condition" of the deceased kittens. Those statements absolutely destroyed me emotionally because the kittens had already been critically compromised when they were transferred into my care. They died in essentially the same fragile condition in which they had been given to me. What makes this especially painful is that I recently lost my heart dog, Kublai, after sixteen years together. Part of the reason I stepped into fostering was because I was trying to channel that grief into helping vulnerable animals in his honor. My animals are my family and, quite honestly, caring for them is one of the only things holding me together emotionally right now. To be made to feel like an abuser after desperately trying to save these tiny lives was devastating beyond words. I absolutely support rescue, fostering, and adoption, and I know vulnerable animals desperately need people willing to open their homes and hearts. I would still encourage people to foster and adopt. However, I also believe prospective fosters deserve honesty, support, clear medical guidance, and basic compassion from the organizations asking them to take home critically ill animals. I sincerely hope Riverside County Animal Services reevaluates how medically fragile neonatal animals are handled and how volunteers are treated during already traumatic situations. Deflecting blame, especially when it stems from the negligence of the paid employees (ie a supervisor who has never contacted me, sent me home with kittens she knew needed immediate flea treatment, and then accused me of abuse) is beyond horrific. My heart is with the kittens we lost and the ones still fighting. Also keep in mind that I spent over $1000 out of pocket thus far trying to save these kittens. I don't want to in anyway discourage anyone from fostering but at the same time think it's best for everyone to know the realities of it, especially when they will be on the losing end of the blame game.

Foster Army Animal Rescue Riverside, CA…read more Date went 11/9/25 (Sunday) Time went 12:37am (not too busy, but still other customers inside the store) Atmosphere: Kind of reminds me of a small mom and pop shop, it's actually quite spacious in the inside and clean. Come here if... You're looking for clothes that are low in price! This store is actually one of the only stores that I've been to that has prices this low. Also come here if you'd like to support a great cause, animals :,)

They don't answer their phone. They're not get involved as far as rescuing a dog I think out of…read morecity that's been my experience so I can't recommend them.

I love coming to this thrift. Staff is always really friendly and helpful. They have different…read moresales throughout the month and very affordable prices. Clothes is a small selection but i love coming here for trinkets and Knick knacks. Today i got really lucky with clothes because they had a 1 dollar clothing sale (everything a dollar and they even had name brands) i highly recommend supporting this place over big chain thrifts .

This has to be one of my favorite thrift store to shop at in Riverside. The number one reason is…read morethat the money goes to pet programs and helps the animals at the Mary S. Roberts animal shelter. Which is amazing because I love animals and anything I could do to help animals is a must. This thrift store has a little bit of everything from clothing for men, women and kids. Electronics, music, movies and books. They also carry pet supplies furniture and kitchen items. I usually find some great items here. My husband and I are DVD collectors and we usually find some to add to our collection every time we go. The prices in the store are great. Not expensive at all. They always have some sort of promotion going on. They have what promotion is going on posted when you walk into the store. They also post it on their social media as well. I know every other Wednesday everything is half off. I know that on certain days of the week they have senior discount days. So they usually always have something going on. If you get the chance to check it out. You should I highly recommend it. Plus you will be helping all the fur babies that don't have homes yet. Help all the fur babies. I know they would appreciate it.

Never heard back from them and we were ready to adopt immediately. Both myself and my daughter…read morecalled, (the "are too busy to care for kitties AND answer the phone, so please send a text"), so we texted, created an account online (because they want to know you're "actually serious" about adopting before you can even MEET the cat you're considering adopting.) (I do understand and respect prioritizing the mental health of the cats, but I'm sure the cats, especially the adults, would prefer a compromise, like being required to fill out a one page form on the spot before meeting). Every serious adopter that goes into a pet store and sees one of this organization's animals that they are interested in adopting and is told they have to go through this and this and this step before they can even interact with the cat and know if the personality is a fit. Everyone loses out. In my experience, even if you do go through all the steps, they won't call you back, and a cat that could have had a home I know had that opportunity taken from them because of the seemingly righteous or superior attitude of the rescue people. They surely know how many people go in and out of those cat and kitten rooms at the Animal Friends of the Valley shelter. Having a few people go in one at a time to meet one particular cat, I don't feel, is any more dangerous or unhealthy for the cat than them losing the opportunity to be adopted and eventually being put down. I just don't understand rescues like this. If you're too small to actually help, then let somebody else do it.

I had a beyond expectation experience with Mindy and her daughter, even though at the end I didn't…read morechoose to go with the adorable and sweet boys Teddy and Khabib they brought for me to meet and interact with. Mindy provided a very personable, warm and extremely responsive service, made every effort to respond to my inquiry on Adopt-A-Pet and approving my application as well as just answering my questions and chatting with me about my potential cat baby's personality traits and his background story. She responded to emails as late as 11PM on a weekend and her demeanor was always welcoming and reassuring, like an old, caring friend. Mindy's words and actions convey that she truly truly love all of her rescued cat babies and she only wants what's best for them and she works extremely hard to find them good homes. I was very sad that neither cat babies from her rescue matched the particular personality I was looking for (I was trying to fill this big hole in my heart with the tragic loss of a stray cat named Cookie I cared for) and I really wished that given all the hard work she and her daughter put into, I'd adopt either Teddy or Khabib. Despite these big, affectionate sweet boys were not the best match I was searching for, I don't think any less of them, I sincerely hope they will find their forever home they deserve and I cannot be more grateful for Mindy's time, patience and understanding she's extended me and my family. If I had more capacity for an additional cat baby in the future after finding THE ONE, Mindy and her rescue is the first place I'd check out. If you are also searching for your feline soulmate, please look no further!!

I adopted my girl here about a year ago and the process was amazingly smooth and fast. They gave us…read moretime alone with her and spoke with honesty about her good/bad qualities and behavior. The vet next door took good care of her during her spay and gave us medicine at a good price for her after as well. Over all i really recommend this place if you're looking to adopt!

BEWARE ! FLEAS & TICKS !!…read more Honestly, I would never say to NOT adopt from here. Because every animal deserves a good home regardless of the shelter. It's bad enough they are a kill shelter. However, I would say to be cautious! Buy tick or flea medication beforehand. I adopted a kitten that apparently multiple people wanted in a raffle. Sadly I picked him up the day he was neutered as I had to wait the weekend to pick him up. Which mind you I could have bathed him before hand to remove all his fleas ! Now he has glue and cannot be bathed. He is infested with fleas everywhere and I only realized because how badly he was crying and in pain trying to bite himself because of his cone. Now I am afraid his glue will come off of his incision from his neuter. This is the second towel i was only able to capture 1 picture because the first towel was covered in fleas and needed thrown out immediately. I cannot believe the cats are given the bare minimum treatment. It's sad I already knew I needed to deworm him when I came home because of my lack of trust in them and now I have to see what route to even take for his fleas because he cannot get wet. This shelter needs to do better and I imagine the same applies to dogs. So beware.

There are real angels in Southern California. (note: the…read moreaddress listed is NOT accurate to protect the location of the animals often removed from horrific situations. This group is nationwide.) I'm not sure how many actually review charitable non profit rescue groups, but I have to review this one to tell you what kind of work they do and how truly selfless they are (they even helped me with dog that wasn't from Harlee's Angels.) I was down to my last frenchie, outliving my once 5 pack of dogs... She was lonely, wondering where everyone was, why it was so quite and why she was so alone. It was time to consider her crossing that rainbow bridge. My dogs saved me. And here I am again needing to be saved. Enter Harlee's Angels Southern California Division. I was on a site called RescueMe.org and looking into rescuing an english bulldog mix that just really captured my attention. Not much was said about him that I couldn't already see in the pictures. He looked so sweet and innocent and YOUNG. But the scars on his face said otherwise. The story said "bait dog." Harlee's Angels are about rescuing, rehabilitating and adopting out dogs that no one else thinks worthy of help. And trust me they do MORE.. Please see their site. Harlee's Angels provides: "Rescues dogs in county animal shelters that would otherwise be euthanized. Each dog is placed in foster care, receives veterinary care, and sterilization. Foster care for dog surrendered by their owners who either can no longer provide for the pets or no longer wish to have them in their homes. Adoption of rescued dogs to qualified homes that have been properly screened and counseled by our adoption coordinators and foster parents to maintain the pet in the home for a lifetime. Training of leadership team members and volunteers in the areas of humane education, animal welfare, animal behavior and care, and disaster response. Education to the public in the form of counseling, pet behavior consultation and training, Temporary assistance in whatever manner needed, when possible to help families keep their pets." Harlee's Angels Vision "Harlee's Angels is recognized as a major resource for the welfare of homeless, abandoned and abused companion animals in the United States. Our goal is to lower euthanasia rates at county animal controls by: Bringing unwanted dogs into our program for medical, social rehabilitation and re-homing. Providing resources to pet owners to encourage their responsibility and commitment to their pets and prevent them from contributing to the homeless pet population (i.e. spay/neuter awareness, microchipping, etc.). We want to be a valuable resource to our community. We believe that one person can make the difference in the life of an animal in need, so as an organization, we have more strength to help more animals." I applied for Ricky a month after I saw him. But someone had already adopted him. I guess it wasn't meant to be. I was bummed. 2months later, I continued to check out the rescueme.org site and lo and behold Ricky was back for adoption. I'm told the previous owner had personal issues that brought him back. It was fate and he was mine. Today, and 15lbs heavier Ricky is ALL that I want in a dog. Handsome, Sweet, Happy, and Gentle too... he's fit very well into the family dynamics and with training has become a truly obedient and perfect family member. To think someone used him as a bait dog, or others thought he was not rehabilitatable! Wow. I got a true GEM!!!! Please rescue.. if your interested in a dog, please check out Harlee's Angels. There are great animals here and a perfect canine for your family. They will try and match your personality with the right dog. And this group is just the best. They can also board and help you train and assimilate your current dog with the new adoptee. They work so very hard to gives second chances to homeless, abused, neglected dogs. Contacts: shawna@harleesangels.com or DONATE via paypal: shawna@harleesangels.com

We had a baby crow that somehow fell out of the nest and they took the baby to care for it. They…read moreare very kind and caring. She even sent me a picture of the very active baby crow in a warmer. I am so glad this wildlife rescue is here!

Sunshine Haven was recommended to me through great friends! My husband found two baby pigeons in a…read moresign that was being removed and brought them home and had me search for a rescue. He took the two babys to Sunshine Haven and said the woman was so happy to take them in and take care of them until they would be ready to fly out on their own. We are both so happy that they are safe in loving arms. Thank you for all the love and care you give to the wildlife. God bless you!