We are handicapped elders so we needed special attention to make sure we didn't fall. The staff at…read moreCBCB is wonderfully accommodating coming out to the couch where we were sitting and helping us. They also helped later when we needed to go to the restroom and to hail a cab. It's wonderful how the price of weed has been dropping. It's a good argument for capitalism.

I've been to CBCB before and usually have a good experience, which is why this interaction stood…read moreout. The employee helping me seemed irritated from the start and came across as passive-aggressive whenever I asked questions. I wasn't being rude--I was just trying to make sure I got the right product. The whole conversation felt awkward, like I was being judged for taking a little extra time to decide. I understand that not every customer interaction is easy, and everyone has off days, but the attitude made me feel uncomfortable and unwelcome. I ended up leaving feeling worse than I should after a simple purchase. Hopefully this was just an isolated experience, because a little patience and kindness can go a long way.

I always go here 'cause the WHOLE DAMN STAFF IS HELLA DOPE!! I'm always assisted by knowledgeable…read moreweed smokers who actually KNOW what their talking about!! WHich is honestly not good for me lol. Best place to get some premium Herbalage at a low price and not no cheap stuff either.

I came here for years buying the same thing and my most recent visit they were out of the wax cart…read morei usually get. I came here 2-3 times a week buying the same thing and i had to go back this time to do a return because the new cart i got leaked in my pocket. The asian girl was giving me a hard time wouldnt even let me pay the difference and get the one i wanted. Was pretty disappointed because after coming all these years tipping their staff every time i come and putting them on to my friends that they couldnt even let a small $30 slide. What drove me off the edge was when she claimed i was yelling and made me test the carts before i left to make sure i wouldnt come back and do it again like i do this all the time or something lmao... crazy and what if my tolerance was low and i got into a car accident while driving home. Like im fine off of what i did but imagine if they did that to someone else who had a low tolerance. It was already made up in my mind when they didnt want todo the exchange and i pay the difference but the ending was just icing on the cake. Trust me bro im not coming back you dont gotta worry my friend. Karma is real

Emani was extraordinary in selecting, the top sativa choice and i absolutely loved his…read moreprofessionalism!!

Terrible customer service, they lie about the 40% off discount and are terrible to work with…read more They basically tricked me into paying full price and didn't tell me until after they rang it up. Manager wouldn't do anything. 100% would never recommend this place to anyone

Worst experience ever I order on Weedmaps to get to 30% first time customer waiting outside for 30…read moreminutes before it opens Just in my order not to be there I ordered it again in person and they still can't help estephany with 15% instead of giving me the discount.... sticking with velvet

I am writing this because of a clear case of product misrepresentation at Embarc Martinez. While…read morethe floor staff was friendly, management's refusal to rectify a factual error on the business's part is unacceptable. The Issue: Misrepresentation and Financial Loss On 2/6/26, I visited specifically to transition to a reusable battery system. A staff member recommended the "Timeless" pen, explaining it was an all-in-one unit that functioned as a reusable base for future cartridges. Based on this expert advice, I purchased the unit plus an additional cartridge. I was told to test it for defects within 24 hours, which I did. It worked, so I had no reason to return it within that window. Attached is a photo of what the staff sold me, clearly demonstrating their intent to sell me a swappable base. Just in case anyone thinks the staff member who sold it to me was confused about my initial request, he was not. I am positive there was no miscommunication. The Failure: A few days later--well before the included cartridge was even half-spent--we attempted to swap it for the second cartridge I had purchased. Because we were sold this as a "swappable" system, we followed the instructions given to us. However, it was physically impossible to remove the cartridge. In the process of trying to use the product as it was marketed to us, the glass broke. Upon further inspection, we realized the truth: This was not a reusable vape. It was a disposable unit sold under the false pretense of being a threaded, reusable battery. Because of this misinformation, I lost the entire value of a nearly full, premium cartridge. Management's Response: I returned on 2/17/26 to point out the false sale. The staff on-site were shocked to realize the product was not reusable; they admitted they had been under the same false impression as the original salesperson. However, the supervisor on shift refused any remedy--not even a partial discount--simply because I was beyond the 24-hour window. The supervisor called this a "learning moment" for the store. While I'm glad the store "learned," it is not the customer's responsibility to bear the financial burden of a store's training error. I am out the cost of the hardware and a full cartridge of product due to their mistake. Conclusion: This wasn't a "change of mind" return; it was a false sale. Selling a product as something it is not is a violation of consumer trust. I am happy to update this review if the matter is properly remedied with the refund I am owed, but until then, I cannot recommend a business that lacks the integrity to own its mistakes.

Maria the herbalist was such a great friendly soul. She is a great educator and a spiritual healer…read more She gave me and my sister great service, vibes and an experience. She brings authenticity great knowledge. I would recommend her to anybody. My sister had a great experience shopping here. We will be back. 5 stars all across.

They did not have the allulose sweetener I was looking for but they delightedly helped me find it…read moresomewhere else

Nice selection of good smelling handmade soaps - I enjoy just looking around here as well as…read moreshopping. They organize their herbs and teas by intention and I find that logical and accessible. Friendly service and tasty tea, recommend coming in if you're looking for a healthy looseleaf tea blend.

Groovy shop with helpful wonderful people and magical potions. They have the far out items I need…read moreand of quality source.

Had a great experience at Embarc! A special shoutout to Josiah for his outstanding customer…read moreservice. He was knowledgeable, friendly, and took the time to answer our questions and help us find exactly what we were looking for. The entire experience was welcoming and professional. We'll definitely be back. Thanks, Josiah, for making our visit such a positive one!

for some reason this dispensary always dispenses me old and outdated flower and vape pens…read more I have been here 5 times all my visits the same its like going to the grocery store and buying old outdated food products . embarc sells there old and outdated vape pens and flower under deals to sell out old products. the vape pen i bought was so old it didn't get me high. I want a refund but knowing embarc and greedy corporations I know I won't get one. I don't recommend embarc for deals or weed they are a scam. I don't recommend embarc instead I recommend any future buyers to check the package dates on your weed so you don't get sold old weed.

I can't say enough how amazing my experience has been with HerbNJoy! Every time I order from them…read moreit's been easy, superb communication, and the friendliest people. Thank you!

Ordered a few times fast delivery but the stupid fees, they nickel and dime you. 5 bucks to pay…read morethem? They choose the tip starting at 22 bucks for my order, you can't choose a different amount. I'm not tipping 22 bucks for a 2 mile delivery. I was going to give 10 bucks but I had to choose no tip. Felt sorry for the delivery guy. Anyway stop with the annoying fees California already rapes the consumer with taxes.