I had a stellar experience at Velvet Cannabis Weed Dispensary. The shop has a great, welcoming…read morevibe, but what really set my visit apart was the service from my budtender, Nick. I was on a specific hunt for premium organic pre-rolls, and Nick was incredibly knowledgeable. He didn't just point to a shelf; he took the time to answer all my questions and provided several fantastic options and recommendations. I eventually went with the Coastal Sun certified organic mini pre-rolls. For anyone looking for clean, sustainable cannabis, Coastal Sun is a top-tier choice--they are OCal certified and use regenerative farming in the Santa Cruz Mountains. These mini pre-rolls are exactly what I wanted. If you're in the area and want a dispensary with an expertly trained staff that actually knows their products, go to Velvet and ask for Nick!

My mom needed some CBD cream for her arthritic feet. We were in and out in a jiffy and the woman…read morebegind the counter was extremely helpful with my 98-year-old mother who is hearing impaired.

I reached out via email over a month ago after Karla responded to my original post. I never heard…read moreback or received a response beyond the automated message. To anyone else that has been having a negative experience there; I've really been enjoying the service, prices, and selection from Medithrive.com and at CoCo Farms. I can't recommend these alternatives enough!

Excellent service!!! Great products…read more Good prices. So happy that this place is close to home.

Great service. I was greeted promptly. I was told where to wait, and someone helped me. I explained…read morewhat my needs were and was given a choice of solutions. The employee was very knowledgeable about the product. I was able to use a special they had, and my total was much lower than expected. A great value and experience.

Very disappointing experience at this dispensary. From the moment we walked in, security treated us…read moreunfairly and claimed we were "looking funny." The situation escalated fast when the security guard became aggressive, squared up to me, threatened to pepper spray us, and said he was calling the police before we were even given the chance to speak or make a purchase. Instead of helping de-escalate the situation, the employees were defensive and rushed to kick us out without even hearing us out. It honestly felt like they just wanted everyone out as quickly as possible rather than handling things professionally. I highly recommend having a manager on duty during night shifts because this was handled very poorly. To the owner or management team, please review the camera footage and pay attention to how your security staff interacts with customers. No one should feel threatened, intimidated, or judged when entering a business. If this is the way customers are being treated, something seriously needs to change.

I can't say enough how amazing my experience has been with HerbNJoy! Every time I order from them…read moreit's been easy, superb communication, and the friendliest people. Thank you!

Ordered a few times fast delivery but the stupid fees, they nickel and dime you. 5 bucks to pay…read morethem? They choose the tip starting at 22 bucks for my order, you can't choose a different amount. I'm not tipping 22 bucks for a 2 mile delivery. I was going to give 10 bucks but I had to choose no tip. Felt sorry for the delivery guy. Anyway stop with the annoying fees California already rapes the consumer with taxes.

The customer service I received was AWFUL…read more Rachel has no customer service AT ALL. Her responses are very rude and disrespectful. Didn't even want to spend my money here. "How much is this?" Do I know off the top of my head? No. "How much is the difference between the all in one VS regular pod" The prices are right there. Cmon, now! There's many bud tenders at this place that are VERY nice and she is not one of them.

They get no stars !!!organization ran by kuli kagaddoos and most of the women not all look like…read morethey just rolled out a bed wake n bake not a good look on the job!! Even if it is a dispensary !! BE cautious when purchasing cartridges here. I received a defective product and followed the store's 7-day return policy exactly, including bringing back the packaging and receipt. The store refused to exchange it after briefly testing it and instead suggested I buy a new battery. I did, and the cartridge still does not work. When I tried to escalate the issue, I was denied help and labeled "problematic," which is not accurate. A previous issue I had with this business involved a cartridge malfunction that raised safety concerns, it blew up ! Shattered while medicating !! so this pattern is concerning. Despite following their instructions and making additional purchases, I was left with a defective, unusable product and no resolution. This experience reflects very poor customer service and a lack of accountability. I have submitted a formal complaint with the California Department of cannabis control ....and corporate office!!

They took care of me when no other club would. I also made the mistake of ordering in the last 10…read moreminutes of closing which I've always considered to be quite rude. I know people have lives and they want to go home after work but they still were happy to send a driver out and my order was served within 30 minutes! Super friendly service, i would definitely give them another go!

From the owner: We specialize in delivering organic awesome pot to Pleasant Hill and surrounding cities from 9-9…read moredaily 7 days a week.

Worst experience ever I order on Weedmaps to get to 30% first time customer waiting outside for 30…read moreminutes before it opens Just in my order not to be there I ordered it again in person and they still can't help estephany with 15% instead of giving me the discount.... sticking with velvet

I am writing this because of a clear case of product misrepresentation at Embarc Martinez. While…read morethe floor staff was friendly, management's refusal to rectify a factual error on the business's part is unacceptable. The Issue: Misrepresentation and Financial Loss On 2/6/26, I visited specifically to transition to a reusable battery system. A staff member recommended the "Timeless" pen, explaining it was an all-in-one unit that functioned as a reusable base for future cartridges. Based on this expert advice, I purchased the unit plus an additional cartridge. I was told to test it for defects within 24 hours, which I did. It worked, so I had no reason to return it within that window. Attached is a photo of what the staff sold me, clearly demonstrating their intent to sell me a swappable base. Just in case anyone thinks the staff member who sold it to me was confused about my initial request, he was not. I am positive there was no miscommunication. The Failure: A few days later--well before the included cartridge was even half-spent--we attempted to swap it for the second cartridge I had purchased. Because we were sold this as a "swappable" system, we followed the instructions given to us. However, it was physically impossible to remove the cartridge. In the process of trying to use the product as it was marketed to us, the glass broke. Upon further inspection, we realized the truth: This was not a reusable vape. It was a disposable unit sold under the false pretense of being a threaded, reusable battery. Because of this misinformation, I lost the entire value of a nearly full, premium cartridge. Management's Response: I returned on 2/17/26 to point out the false sale. The staff on-site were shocked to realize the product was not reusable; they admitted they had been under the same false impression as the original salesperson. However, the supervisor on shift refused any remedy--not even a partial discount--simply because I was beyond the 24-hour window. The supervisor called this a "learning moment" for the store. While I'm glad the store "learned," it is not the customer's responsibility to bear the financial burden of a store's training error. I am out the cost of the hardware and a full cartridge of product due to their mistake. Conclusion: This wasn't a "change of mind" return; it was a false sale. Selling a product as something it is not is a violation of consumer trust. I am happy to update this review if the matter is properly remedied with the refund I am owed, but until then, I cannot recommend a business that lacks the integrity to own its mistakes.