Credit card fell out of my wallet on the way out, called me 30 minutes later to tell me they have it. Asked if I could come back the next day to grab it and they said yes and that they would make a note and leave it by the register, after work the next day I take the trip back out and the staff tells me there is no card. So mixed feelings thanks for the call but I was upset that they asked me to leave and that they will contact me when they find it after the staff already told me they had it. Besides that great staff and service read more

Awesome first time experience, very easy to get signed in. Good brands, we will definitely be coming back here. All staff were kind and very helpful. read more

Worst experience ever I order on Weedmaps to get to 30% first time customer waiting outside for 30 minutes before it opens Just in my order not to be there I ordered it again in person and they still can't help estephany with 15% instead of giving me the discount.... sticking with velvet read more

I am writing this because of a clear case of product misrepresentation at Embarc Martinez. While the floor staff was friendly, management's refusal to rectify a factual error on the business's part is unacceptable. The Issue: Misrepresentation and Financial Loss On 2/6/26, I visited specifically to transition to a reusable battery system. A staff member recommended the "Timeless" pen, explaining it was an all-in-one unit that functioned as a reusable base for future cartridges. Based on this expert advice, I purchased the unit plus an additional cartridge. I was told to test it for defects within 24 hours, which I did. It worked, so I had no reason to return it within that window. Attached is a photo of what the staff sold me, clearly demonstrating their intent to sell me a swappable base. Just in case anyone thinks the staff member who sold it to me was confused about my initial request, he was not. I am positive there was no miscommunication. The Failure: A few days later--well before the included cartridge was even half-spent--we attempted to swap it for the second cartridge I had purchased. Because we were sold this as a "swappable" system, we followed the instructions given to us. However, it was physically impossible to remove the cartridge. In the process of trying to use the product as it was marketed to us, the glass broke. Upon further inspection, we realized the truth: This was not a reusable vape. It was a disposable unit sold under the false pretense of being a threaded, reusable battery. Because of this misinformation, I lost the entire value of a nearly full, premium cartridge. Management's Response: I returned on 2/17/26 to point out the false sale. The staff on-site were shocked to realize the product was not reusable; they admitted they had been under the same false impression as the original salesperson. However, the supervisor on shift refused any remedy--not even a partial discount--simply because I was beyond the 24-hour window. The supervisor called this a "learning moment" for the store. While I'm glad the store "learned," it is not the customer's responsibility to bear the financial burden of a store's training error. I am out the cost of the hardware and a full cartridge of product due to their mistake. Conclusion: This wasn't a "change of mind" return; it was a false sale. Selling a product as something it is not is a violation of consumer trust. I am happy to update this review if the matter is properly remedied with the refund I am owed, but until then, I cannot recommend a business that lacks the integrity to own its mistakes. read more

Embarc - Martinez - Cannabis Dispensaries Near Me - Martinez, California

Went to Embarc for the first time today. Small parking lot and they we're busy so I parked down the block. First check-in was easy, though I wish they had a referral program like other dispensaries that I shop at. Everything was 30% off today and I received a bag with six promo items for a penny a piece. Gonna make for some great stocking stuffers. I was helped by Armen, who was very helpful. This is a nice dispensary. I will be back. read more

Went to @embarcmartinez And they accidentally kept my id during check in. I don't live close and to be a POC without an ID in this time is scary. Usually when places of business mess up they are quick to accommodate. Not this entitled cat. JJ at the front desk couldn't be more hostile. He told me I was trying to "finesse" them by asking what they were gonna do about this inconvenience. I could care less about a hook up. It was the treatment of me as a customer that turn me off. I understand almost every work place has someone that's miserable but maybe putting them in the stock room might serve this place better. read more

Small shop packed with big deals .. My first time in a Embarc dispensary.. I was greeted by security at the door the clerk helped him set up and account then let me in the back to shop.. it's a small store but they have big variety of items the staff was very welcoming I shopped them asked for some help.. to make my final decision on items.. I like getn the staffs opinion on what I'm going to purchase.. they know the inventory.. they had a nice selection of edibles and deals throughout the week I'd definitely come back read more

Embarc - Martinez - Cannabis Dispensaries Near Me - Martinez, California

I always receive great service here, from the budtenders and the security! Went in the other day with a bunch of questions, and was met with great enthusiasm in answering my questions, I was looking for something uplifting and something to really get me relaxed! I was suggested this by Arman. Smokes smoothly and gets me very high, made me sleep like a baby read more

Embarc - Martinez - Jack herer Cultivated by sungold flat farms Premium flower Sativa Humboldtfamilyfarms.com - Cannabis Dispensaries Near Me - Martinez, California

Great selection and the staff was fantastic! The had a good selection of flower, vape cartridges and even infused drinks. read more

It is a very well curated collection of specials and the usual suspects. I was offered help and it was not a cheap day for me!

Great local dispensary with the most wonderful staff. From the greeter in the parking lot, to the employees inside, this is 100% the best location. With the best selection. If you know nothing about cannabis, start here. Judgement free zone, and everyone is so very kind and helpful. read more

I arrived today with 5 min before 9 and they declined my patronage- security guy said: better luck next time. really??? never going to spend my money here read more

7/17/2025 1:34pm My family member went to go refund a purchase I had made with this store through them. They were met with excuses and gaslighting from the owner. The product was still sealed with the receipt. I had wrote a previous review about what had happened prior. 6 Days later trying to get my refund through my family member, the owner had constantly gave the excuse that "It's policy" and "It's against the law" for me to sit within the waiting room without my ID. However, I was given consent by the head desk staff to sit inside the store. Regardless of the law, I was given consent and allowed to sit inside without my ID. Then, abruptly thrown out in the blistering heat to wait on my family member. It is so hot outside that the security guards are staying inside as well. The boss of the store didn't want to sympathize with us when we are members that pay quite hefty in this store. It was extremely sketchy how he fought against the refund until he knew my family member wouldn't budge. 1/5 read more

Had an issue with a cart, they were super understanding and were able to give me another. It rips. read more

Embarc - Martinez - Super silver Haze - Cannabis Dispensaries Near Me - Martinez, California

Great selection and awesome attentive customer care! A wonderful positive addition to my life's journey!

Stopped by this dispensary for my first time on the hunt for high quality clones and was very happy with the experience! All the staff was incredibly friendly and helpful, from security to front desk and budtender. Dylan helped me pick a couple plants and was very knowledgeable about the different strains, making me confident I was getting exactly the plants I was looking for. Will definitely be back! read more

Hands down one of my favorite dispensaries in the area. The staff is great and the selection is even better!

I always leave this place satisfied and educated with the customer service.They legit school me on all the questions I have. I get my edibles here for sleep and today, I was shown different products due to the different levels of THC and CBD. I told them that I want to feel relaxed without the paranoia and also want to feel focused and productive without the high-brain capacity. I felt connection, I felt seen and heard. The one I have is a vape that is a focus without the brain stuff. Went to a Paint Night soon after and I was vibing! read more

My go to shop, thankful Kira is there every time cause she never lets me down with the new inventory & wax pens! Highly recommend this place & Kira! read more

Amazing products that are amazing prices. The staff is super friendly. They are super quick with service. read more

Embarc - Martinez - Cannabis Dispensaries Near Me - Martinez, California

My usual dispensary was out of the product I wanted. Went to Embarc, they had the item and it was significantly cheaper than what I was used to paying. I am now an Embarc customer. read more

If you're looking for good hospitality and a calming atmosphere you definitely have to check this place out! Jackie and Rowan make you feel right at home and take the time to help you and help you out with choices to nail down exactly what your looking for I'll definitely be coming back read more

So the last few times I came here something was definitely off The prices are waaay higher in the store versus an online order and I'm not talking about the tax. I went ahead and just placed an order online. I understand why the girl came up trying to fill my online order and the guy helping me was like (I got it making sure I got the one that's short) jmo I should of said something as once home I noticed the seal was opened on my jar! I paid for an eighth of flower but I only received 2.9g it wasn't the first time I just don't like to do this, or make a fuss on something I need daily. Very deceiving be aware These people lost me with that and I buy 1-2 times a week!! You don't short regulars those are your money makers!!!! We are the reason your doors are open!!!!! read more

BUD Tenders are the best. Love the location clean friendly and great attitudes. Pretty roll selection is the best

Embarc is a great store with an excellent selection and great staff that is super friendly, helpful and knowledgeable. I am grateful they are close to me here, it's always a pleasure to visit Embarc of Martinez. read more

Expensive due to taxes, poor customer service. Canceled an order of mine without even notifying me. Then didn't even want to honor the order. Went to stiizy pacheco for the first time due to this and save like $20 bucks every visit now because they don't tax the shit out of you. Thank you embarc, truly. read more

Great service great people ! The best deals ! Go check them out ! All the brands you can think of !

Love this dispensary! Super convenient right off the freeway with the best deals in town! Love coming here and the service is phenomenal! It's a little hidden gem so make sure to check it out ASAP read more

Embarc - Martinez - Cannabis Dispensaries Near Me - Martinez, California

It's not the closest place, but it's been my go to since my first visit. From the security, to the front door, to the sales floor, everyone here is so easy to work with. In and out, every time. They have some great deals and treats, depending on what you buy. Can't say enough good things about this place and the people working there. They have a tip jar. You should add to it. Imagine where you'd be without a place like this :-) read more

Best Customer Service and a pretty decent collection. Always treated with friendliness and respect.

i like the sherbinski carts, nice essence and they are powerful. im also a fan of the nice rewards points system. & last but not least the coolness of the staff! lol read more

Super friendly staff and always quick, one of my favorite places to go, definitely stop by if you get the chance

Honestly, coming here makes my whole entire day. I absolutely adore the staff, including the security guards! Everyone is beyond kind and welcoming to the shop as well as knowledgeable with their products. I love supporting a local business and this is just a great location in general. Even the customers are happy and friendly when you walk in- maybe it's just the friendly atmosphere? Regardless, this is my favorite dispensary hands down. I'm always satisfied with my purchases and the customer service. They also have a really easy lay out to view all of their products, which makes it faster to find what you're looking for, and everything is neatly organized. I am a very happy and satisfied customer(: read more

Great people friendly service great check in lady Kira always feel welcome. Keep up the great work!

If I could give Zero stars, I would. My boyfriend just went in and spent $200.00. The little girl "helping" him had the audacity to be RUDE AF and talk disrespectfully to him. I don't tolerate customer service employees that are miserable with their lives and take it out on their customers. Take that nonsense somewhere else. We won't ever be going back to this dispensary, which sucks because we were told it was amazing. I have never been to a dispensary where the employees treat customers that badly and she didn't know JACK about the product. DO BETTER! Hope she gets fired. read more

Great service and good quality !!! They're also pretty nice and chill vibe lots of options too!!!

I would suggest avoiding this place if at all possible. They are rude and pushy. A young lady outright lied to me with a smerk on her face. I rarely write a negative review and am more incllined to write a nice review. Peace! read more

I made a purchase and noticed that an extra $3.75 was added to the purchase amount as reflected on my bank statement. I called the store and was informed that there is a $3.75 fee if you pay with a card. No effort was made to remedy the situation. The cashier that checked me out did not alert me prior to paying. I'll bring my business elsewhere. read more

Jacob is the best!! A business man and gentleman, thanks for the sweater!!!! This was supposed to be posted after no duh in Walnut Creek

Really nice spot in Martinez. Easy access off the freeway, very nice interior design. Everything is clean, well-lit and a very relaxed atmosphere to shop the products. The guards, the check-in process and everyone working the floor are all very professional yet friendly. I felt very welcome there! Bob helped me find what I was looking for and was very knowledgeable, responsive and honest about which product would work best for me. It was such a great first-time experience for me, I'm really looking forward to going back! Thanks, Bob and Embarc! Can't wait to see you again! read more