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    Sunlighten

    2.5 (151 reviews)
    ModerateDay Spas, Saunas
    Open 8:00 am - 6:00 pm

    By appointment only

    Updated 2 months ago

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    a replacement HINGE when I ordered Door parts...only took two months.

    we purchased a Sunlight mPulse via FB Marketplace, newer model (4 years old), I called the customer service (December of 2025) number to get replacement washers/spacers as the original owner had misplaced them for the handles. Person I spoke to said they would be shipped out that week. We are going on TWO MONTHS and at least 20 emails and countless phone calls and still can't get it right! I spoke to someone this week that said she was sending out ASAP, too bad they sent A HINGE and not the replacement door handle that Jordan Ponder (Logistics coordinator) had promised the week before. Sunlighten customer care really makes you second guess the quality of the product itself. Disappointing to say the least.

    Front of Sunlighten Signature Sauna
    Te-see B.

    For the past several years I have been reading about infrared saunas and the benefits they offer your mental and physical health. At one point I was contemplating purchasing a pack of 5 sessions at a local spa. Then Covid happened and the spa closed. Phew! No loss on my end. My cousin who lives in Murietta, Ca, was telling me about her infrared sauna that she used all the time and it was in her house!!!! Really?! I was sooooo jealous! Then a few months ago I went to visit her and I got to check it out for myself. Wow! I was hooked. I immediately felt invigorated, positive and healthier. My skin was radiating! I found myself wanting to use it every day while I was there! It was just fabulous!!!! As soon as I got home I started researching the good and bad about infrared and asked all of my personal doctors their professional opinion. Hands down they said it was a good idea. I also looked at other manufacturers but was not impressed with the reviews. Sunlighten sauna's had a solid reputation and it is backed by the medical community. The health benefits and the design behind the sauna sold me. No, they are not cheap but financing is available and depending on when you buy, they have decent sales. (Remember, you get what you pay for) just sayin... I decided to go with the 1 person "Signature" birch wood sauna and LOVE IT! My sauna was delivered a few weeks after I ordered it. *It takes about 45 mins to heat up to 115-120 during colder months and quicker in warmer months. *Read the recommended temps and times. *Customer service is okay. I dealt with all men who were not warm and fuzzy. I prefer a mixed group of employees. *Putting it together from unboxing to completely assembled: total time 3 hours. Took 3 of us. *Videos they send via email were useless! Even the ones I googled stunk! *The instructions in the box, worse than IKEA. FYI - The pamphlet for the stereo doesn't explain how to connect the bluetooth:( I can use the radio and USB. Would like to connect my ipone to listen to my pod casts! HELP! **I definitely suggest dedicating a separate circuit breaker just for your sauna. I hired my favorite electrician to do it and also had him put in the special outlet required to run your infrared sauna efficiently. ***And here is the "million dollar" answer to the question you are all waiting for: NO, it does not use a lot of electricity to heat up/use. I have tracked it myself. Tops is 3 kilowatts. Pennies people. This girl also suggests adding weather stripping around the entire door. You can feel the draft. It will help heat it up quicker. I also recommend purchasing Sunlighten's special towels to use in the sauna. Infrared will penetrate through them. Not a regular towel. (Look for their accessory sale to purchase) Happy Heating! Xoxo

    Power box VGA port badly corroded
    Tommy M.

    Go with another vendor. These guys don't stand by their units. After only a few weeks of using the sauna, we had a failure code. I had a service rep tell me my units serial number was part of a batch of units that had an issue with power box failures. He then proceeded to tell me they wouldn't cover the part because my new in box sauna came from another vendor and not from them. So they admitted my sauna was likely affected by these bad power boxes (their fault) then fell back on semantics to slip covering a faulty product. There's policy, and then there is the right thing to do. The service reps chose to avoid doing the right thing. Says a lot about the character of a company. So after I shell out the money for the replacement power box, it shows up slightly damaged. Metal bent and damaged on it, so you can imagine the care they put into parts only to tell you they won't cover them. Then, I finally pulled the power box out and the VGA port and cable were completely corroded. So bad in fact that the pins from the VGA cable had sheered off inside the port. This from a new unit that was only used maybe 15 times. Sunlighten quality is sub par where it counts and they simply don't stand by their products. The saunas look great in pictures, but they are built extremely poorly. The tablet they use is slow and buggy, and other reviewers have said their tablets needed to be replaced for $1000. Absolutely do not buy from this company.

    1
    Harry F.

    I didn't try the product, but my encounter with the salesman was unusual. View screenshots. If this is how they train their employees and push products, I'd l be cautious about the product. For those interested in the referenced article in my screenshots, here it is. https://www.hubermanlab.com/newsletter/deliberate-heat-exposure-protocols-for-health-and-performance I'm not suggesting that infrared saunas are bad; I just recommend reading the article before considering a $10k purchase

    Aaron H.

    Fantastic product. Well made and very sturdy. Takes a while to heat up fully (~40 mins) but not a big deal if you turn on ahead of time. Really happy with the purchase.

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    1 year ago

    So far so good. leave 60 minutes to heat up and I still have no idea how to set up bluetooth. I have the one person signature.

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    3 years ago

    Excellent informational sales approach. No pressure. Delivered on time. Easy to assemble. Love using my sauna every night!

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    Review Highlights - Sunlighten

    When I get back on my feet, Noah will help me get the upgraded model with color therapy and full spectrum lighting.

    Mentioned in 13 reviews

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    Woodhouse Spa - Leawood

    4.6(44 reviews)
    1.4 mi

    I was having bad neck and shoulder issues and was in desperate need of a good deep tissue massage…read more I've seen Woodhouse multiple times but had never been and decided to give it a shot. While it is not cheap, it's worth it. You get ushered back to the bathroom to change. You have your own locker that you can put all your stuff in and lock, so very secure. Very nice bathrobe and sandals to put on and then you go into a waiting room. Very calm and serene. A couple of different flavored waters to choose from and snacks if you're so inclined. Waited in there about 10 mins (you can bring your phone but come on people - you're here to relax. Put the flipping thing in the locker. You can disconnect for an hour). My masseuse came and collected me and ushered me to a nice quiet room. She listened to what I wanted her to do and left me to get under the sheets. The room was nice and warm and I was never cold. The massage was WONDERFUL. I needed a deep tissue and she delivered. Within 2 days my shoulder and neck were worlds better. After the massage they take you back to the bathroom. I super appreciate that there is a shower. The only downside of massage is having that oil all over you and getting dressed again. Loved the shower - very clean and great towels. Highly recommend and will return!

    Le bf and I did a couples massage at Woodhouse Spa and boy oh boy, will we be back again! They have…read morebeautiful and very clean locker rooms with the softest robes that's ever graced thy body. They have a peaceful waiting area with drinks, snacks and a very warm ambiance while you're waiting to be called for your massage. The massage could have been a little gentler for my preference, but overall I felt absolutely relaxed and rejuvenated! Looking to try one of their facials very soon!

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    Sunlighten Day Spa - Rose petal water

    Sunlighten Day Spa

    4.1(102 reviews)
    2.0 mi
    $$$

    Beautiful spa. Came for an acne facial…read more Staff were welcoming, everything was set out & ready for me. They definitely know how to make someone feel tendered too. The changing room was clean. After changing into the robe, I went to the waiting area to find my name placement & their comp foot soak, waiting for me. Bre, who did my facial was informative. She listed out everything she used on me & then some. Definitely a place I'd come back too!

    Booked a bachelorette spa day here for four of us. The booking lady was super nice and…read moreaccommodating in helping us get what we all needed. Check in was fine but they seemed confused on some of the paperwork. They allowed us to have the private back room which was cool. However they didn't give us our snack until right at the very end and we only had like 5 mins to eat it and then was whisked off to the sauna and when we came back, the snack was gone. Which was disappointing bc the snacks were very tasty and delicious and such a waste of food. If we had that room the whole time, they should've given us the snack at the beginning so we had the whole time to eat it.. we each had at least two services. I had the massage and it was very average. The lady didn't know where my trigger points were at all and was just massaging with no regard for my personal trigger points. Then when I laid face up, she put a wet warm towel on my face and by the end of it, it was cold and felt like gross wet towel on my face. Also that evening, I had red bumps all over my face. And she completely fucked up my neck. She had no idea where trigger points in my neck were either and was just pushing way too hard on all the wrong spots. It was not great. The sauna can fit two people and you could get on YouTube and play whatever music you like. Which was nice. But I don't see the benefit in the sauna at all. Very odd. Anyways, the other girls seemed to enjoy their services for the most part so at least that's a plus. But I will definitely not be coming back.

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    Ultimate Escape Day Spa

    Ultimate Escape Day Spa

    3.9(61 reviews)
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    While the new Leawood location is visually impressive, the overall service experience at Ultimate…read moreEscape has been deeply disappointing. I have spent over $400 on facials and lash lift services and have been consistently struck by the lack of professionalism displayed by both the estheticians and the front desk staff. I would strongly caution anyone with blonde lashes against booking a lash lift with Ann. The results were uneven, with lashes permed in multiple directions. During the service, she commented that I did not have many lashes, which I initially found odd. In hindsight, it appears the issue was not my lashes but her inability to properly see or work with them. A previous, extremely poor deep tissue massage at the former location kept me away for more than a decade. I returned with optimism due to the new facility, but that optimism was misplaced. After several hours wasted and significant out-of-pocket expense, it is clear that while Ultimate Escape is aesthetically pleasing, the service execution is substandard. The staff appeared disengaged and awkward, and there is a clear need for comprehensive customer service and technical training. Unfortunately, this experience has confirmed that I will not be returning.

    I recently had to cancel an appointment. I was charged $50 to cancel. Ultimate Day spa has Ben my…read moreplace to go for gift cards for birthdays and Christmas. i will take my business elsewhere in the future. I hope the $50 was more important than losing a loyal customer.

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    Woodside

    Woodside

    4.0(114 reviews)
    7.9 mi
    $$$

    First time at woodside, went as a guest with a friend who had membership. Overall, the indoor pool…read moreand hot tub are cozy and aesthetic. However, it can get busy there and the hot tub chlorine does sting my eyes a bit. There is also a steam and dry sauna there (both men and women in there). Parking is also difficult to find close by with how many people go there now. The women's locker room was nice, but honestly I expected the showers to be nicer and more modern. We stopped by the cafe on the way out. I tried the grilled cheese and tomato soup. The grilled cheese had apples in it and had good flavor. However, the tomato soup just tasted like thick, sour, tomato paste. It was not creamy like typical tomato soup.

    I am sharing the reason I ended my membership at Woodside: the conduct of the Director of…read moreMembership, Tara. From the beginning, her behavior consistently crossed professional boundaries and created an environment that felt more like a social hunting ground for certain male members than a wellness club. On multiple occasions, Tara suggested that I "needed" a male partner and even sent men over to approach me while I was eating or speaking with others--behavior witnessed by Woodside staff and other members. Even the bartender, Jake, acknowledged what was happening and told me I handled the situation well. This was wildly inappropriate for someone in her position. During a Woodside happy hour event, I was approached by a status‑level, older member who offered to pay me for sexual services. When I reached out to Tara privately to clarify that I was not seeking any kind of partner, she dismissed my concerns and insisted otherwise. Instead of addressing the situation professionally, she minimized it. Tara has also made negative comments about me to other members and spoken poorly about other guests in my presence. These patterns made the club feel less like a professional, wellness‑focused environment and more like a place where certain members are enabled and protected while others are made uncomfortable. My decision to leave Woodside is directly tied to my experiences with Tara. Prospective members deserve to know the culture being shaped by the membership leadership, and I strongly urge ownership to take these concerns seriously. I am prepared to provide further details if needed.

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    Habit Spa - Relief neck and shoulder tension with char massage

    Habit Spa

    4.4(9 reviews)
    4.9 mi
    Locally owned & operated
    Available by appointment

    I called ahead, but then went in as a walk in a few minutes later and they got me in within ten…read moreminutes. They were so nice and it was very clean inside, which is a huge green flag! I told them I had slept on my neck wrong and could barely turn my head. I also requested it to be a pretty deep tissue massage because my muscles honestly really needed it. When I tell you she beat me up in the BEST WAY POSSIBLE! I can literally turn my head both directions and that was just a 30 minute chair massage. I'm definitely going back to try a full body massage. Recommend for sure! (They charge $2 for card transactions, so take cash to avoid that)

    I had called to make an appointment and was told I could come in right away. When I arrived, one of…read morethe employees was giving a chair massage to a man right in a semi private area. It felt a little uncomfortable--there was no real privacy, as people could be walking in and out while a person could be trying to relax. I sat there awkwardly until I was finally taken to a private room and asked to wait. I waited about 10 minutes before my 60-minute full body massage began. I was expecting a Swedish-style massage, but it was much more intense than I anticipated. I was sore for a few days afterward, but I did feel overall relief--especially in my neck and lower back. The reason for my 3-star rating is cleanliness. The sheets didn't feel clean; I noticed an oily residue when I first laid down, which was a bit off-putting. Would I go back? Probably not. The price was reasonable, but I'd rather pay a bit more for a cleaner and more professional setting.

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    Sunlighten - spas - Updated May 2026

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