I reached out to this company through Yelp for a project quote and specifically explained that I…read morehave fragrance sensitivities and needed to confirm accommodations before booking. Initially, communication was responsive. I was told what services were included and that the day I wanted was completely open. However, when I mentioned I needed to call back before confirming, I was suddenly told availability might not remain open, which felt somewhat high pressured. When I called back, I was informed I needed to sign a waiver related to my sensitivities. I completed the waiver promptly, but I never received clear follow-up confirmation to finalize the booking. I followed up later that same day and again over the next two days by phone, but received no response or update. I completely understand if a company decides they can't accommodate a request, but losing communication with a potential customer after having them complete paperwork felt unprofessional. A simple "we're unable to move forward" would have been appreciated. Their pricing was also on the higher end compared to other companies I contacted. I ultimately hired another cleaner who had excellent communication, respected my fragrance sensitivities, and did impeccable work. Sharing this so others, especially people with fragrance sensitivities or accommodation needs, know that communication may be inconsistent.

I tried to have this service come for an apartment cleaning twice. The first time, the cleaners…read morewere nearly 2 hrs late and I had to reschedule as I had another appointment. The second time, they completely got the date on the rescheduled appointment so I basically took time off work for nothing again. Both times I felt that there was a lack of communication and professional courtesy. I'm disappointed as other reviews suggested the service itself is good.

Got them to help power wash our back patio earlier in the year. They did a good job getting rid of…read morebuildup and cobwebs. They were detailed and warned us about certain bricked areas where power washing could cause damage.

I didn't realize this is a matching service when I contacted them. I think their business model is…read moreto hire customer service reps from abroad then match you with local small businesses. This is a problem, because: 1. Each time I emailed, a different person answered. Probably 20 emails over 1 week were arranged before I could get a quote and schedule cleaning. Because emails would usually arrive late at night or around 2-4AM, I guessed the emailers were located outside of the US. 2. Phone calls are not effective. Email info could easily have been conveyed in a 5-minute phone call, but when I called, the representative didn't know anything about scheduling. 3. A third-party cleaner comes to your house. This means there isn't consistency in quality. The cleaners complained that there was too much work and that it would take a 2-person team 4 hours to do the work (clean 1.5 bathrooms, put about less than 10 dishes in the dishwasher). One worker did dishes only during this time (at $40/hr, that's about $4/dish). The other cleaned the bathrooms. And of course they finished in less than 1 hour. 4. Communication with the third-party cleaner was poor. After all the time I spent emailing about what would be included, none of the details they asked about were conveyed. This was part of the time I paid for, because 1 worker called their supervisor to try to get out of doing the work.

I'm leaving this review to acknowledge the hard work of our monthly cleaning crew, Laura and…read moreMayelis in our Oakland home. They are always prompt and work very hard. Regardless of how much I "pre-clean", I can always tell the difference after they've been through as the house is left spotless. They work solidly and efficiently while they are here and are very courteous to us and our pets. Thank you, ladies!! You're fabulous!!

I can't say enough for Lotus. They go deep, and though some of the cheerful cleaners speak little…read moreEnglish, the front office is helpful in passing along specific things you want hem to do. This was amazing: I've had a food chopper and the unit was riddled with ugly black spots that I could not get out, so I asked one of the cleaners if she could maybe do something with it. She said yes, and totally restored it so that all the spots were gone and it looks like new. A++ I have tried others, but Lotus stands above them all.

Casa Azul did an amazing job on 2 apartments for us! Flexibility, attention to detail and fair…read morepricing. They took all the stress away by taking care of the cleanup from a tenant that must have stopped cleaning a year ago (lived there 20+ years) The other apartment tenants just were destroying the place in just 4 months! 10 stars!

I hired Casa Azul for a move-out cleaning and they were fantastic. They charged a flat rate (no…read moresurprise fees), were super communicative over text and phone, and made the whole process really easy. The person they sent did a great job. A quick walkthrough near the end was part of the service, which I really appreciated. I pointed out a few small spots my property manager had specifically mentioned -- like dusting doorway frames -- and they handled it right away. I got my entire deposit back. It was such a relief to be able to offload that part of moving and know it was handled so well. Highly recommend if you want a reliable, professional, and friendly cleaning service. Make sure to have cash (or Venmo) on hand to tip your cleaner!

Worst cleaning experience. I expected the cleaners to already know what was to be cleaned as part…read moreof a deep clean in detail. When they "finished" none of the cabinet surfaces were cleaned, there were still cobwebs, the sink was still grimy, the windowsills were not even cleaned, and the backlash of the kitchen was still dirty. I had to babysit the cleaners to make sure they actually cleaned! And they kept talking back to me and saying this can't be cleaned more when I could clean it. And one of the cleaners spilled all over the back of an artwork. What a headache!

I only wish there were more than 4 stars!! Cleaning Nation does an amazing job!! I had gotten a…read more'deep cleaning' as a birthday gift from my son. They did a superior job covering all the tasks I had requested and did a whole lot more, even things like cleaning my electric toothbrush and taking care of my refrigerator. They also sent my son pictures of the work done for his approval. I can not say enough about Cleaning Nation, only that I have found my long-term cleaner!!

Everything went smoothly today. Ed arrived right on time and was extremely professional throughout…read morethe entire visit. I shared a few concerns with him regarding my solar panels and he addressed them promptly before getting straight to work. I really appreciated the before-and-after photos he provided -- the difference is impressive! The panels look practically brand new. I immediately checked my app and it showed 12% increase in efficiency. Overall, I'm very happy with the service and completely satisfied with the results. Great communication, excellent workmanship, and attention to detail -- I would absolutely recommend this team to anyone needing solar panel maintenance or cleaning. Edit: Checked my app and now showing 24% efficiency compared to yesterday

Great job. Tech arrived in the promised window for solar panel cleaning, checked in with me to…read moreconfirm cleaning and hose location, completed timely with a thorough cleaning and shared photos as evidence with before/after shots. Very professional and courteous. Panel power generation up 15% after the cleaning, so I know it was effective! They weren't the cheapest quote but did a great job.

I needed a quick, regular clean and they did not disappoint - in a timely manner as well!read more

This is the worse service I have ever used in any profession. The list is too long to bother with…read more We gave these people endless opportunities to do a good job but after half dozen visits they couldn't get the basics right. Pathetic beyond belief.

I recently hired Extreme Janitorial for a deep cleaning at my Bay Area office, and I couldn't be…read morehappier with the results. Their team was punctual, professional, and incredibly thorough. Every corner--down to the smallest detail--was spotless by the time they finished. Communication was smooth, scheduling was easy, and the quality of their work truly exceeded expectations. I also appreciate that they are a local Bay Area family-owned business--it's always nice to support and work with companies rooted in our community. I highly recommend Extreme Janitorial to anyone looking for reliable, top-tier cleaning services. Kindly, The Goodview Co., Family

This business is a contractor for janitorial service at the place I work at, and they have an…read moreexcellent line of employees that are committed to get the job done. Keeping us employees to work in sanitary conditions, most importantly keeping us safe. Consisting of deep cleans in all areas of the building, and a full perimeter of sanitizing in areas where there are high capacity of employees since COVID-19 is a global issue. Overall this company has proven what there capable of and they've definitely accomplished the objective of what it means to have a successful janitorial service. Well done!

We have worked with Maria and Maria many times over the past seven years, for move-in cleanings,…read moremove-out cleanings, and make-the-house-nice-for-guests cleanings. Their various teams have consistently done excellent work. They arrive on time and bring all the supplies and equipment they need. With a recent visit, I was astounded by how clean the floors, countertops, and bathrooms turned out. They were also surprisingly thorough in also cleaning outdoor spaces, appliance interiors, doors, light fixtures, and other nooks and crannies that it never would have occurred to me to request they cover. Every M&M colleague is friendly and pleasant. They are a true joy to have in our home, and we are grateful for all they do. I look forward to working with them again whenever we have cleaning needs.

Great first cleaning! Team was fast and efficient and friendly. I look forward to monthly…read morecleanings from the Maria & Maria team.

Vilma and the Goncan team absolutely saved the day for us. We had hired another cleaner for our new…read morehome ahead of move-in, but they fell through the morning of- leaving us scrambling. After calling around to several services who couldn't fit us in, the Goncan team came through on short notice, squeezed us into their schedule, and showed up right on time. They cleaned our new home from top to bottom- floors, walls, appliances, everything spotless. My mother-in-law (a former house cleaner herself) was genuinely impressed, and that says a lot. The place looked absolutely amazing and honestly got us even more excited to move in. We can't recommend Goncan Cleaning Services highly enough. Professional, thorough, and exactly what you hope for when you need someone to come through in a pinch. Thank you!

This review is long overdue, but Vilma and her team absolutely deserve every bit of praise! They do…read moresuch fantastic, thorough work that we have put them on a recurring cleaning schedule to help keep our kitchen and multiple bathrooms in top shape. They are consistently on time, completely professional, and extremely detail-oriented every single visit. It is such a relief knowing our home is in such capable hands. If you are looking for a reliable, top-tier cleaning service, I cannot recommend Vilma's team highly enough!