Would not recommend here. Staff bad and doctor was so creepy. Why I only visit once, will not go…read moreback

I will like to say this eye clinic is a great place, from the staff to the optician, they make you…read morefeel welcome, knowledgeable and friendly especially Toni, Excel also is very patient. Dr Ike is very patient also. In a nutshell, I recommend this eye clinic. Damilola Fagbohun

great service! good communication and quality lenses. really quick turnover because they do it in…read morehouse. i notice other reviews say they got their glasses same day, but if you have a higher prescription or things like astigmatism it will take some days. only 10 days though, which i think is quite fast!

THE ONLY place that you can walk in with a paper prescription in hand, choose frames, and walk out…read morewith new glasses within an HOUR. Everywhere else takes 10-14 days. This place had a great selection and the whole process was very straightforward. Thanks yall!

Awesome place, doctor answered all my question without any rush, I think his name is doctor khan…read more very professional I couldn't be happier with my visit..I would definitely comeback again,And recommend it to friends. Also front desk ladies were just fantastic always with a smile,! :) they even help me choose my glasses, since I was having a hard time which one to get.. got my contact and glasses exam at a really affordable price. Overall.. Fantastic place and thanks a lot TSO!!! :D

My experience at this location has been great so far. I have been coming here for 2 years now. Dr…read more Solis* and the entire staff are very welcoming and professional. My benefits were clearly explained and my appointment did not take long at all.

I first visited Dr Joseph right before the pandemic, and I just had an appointment with him again…read morelast week. Out of all the businesses I have ever been to, Dr Joseph and his staff provide the single best customer service experience i have ever had. I am not comparing him to another optometrist, I truly mean any business. Dr Joseph is incredibly kind and helpful. While performing my eye exam, every question/concern I had (which was several) was happily answered and explained in a way that I could easily understand. I never felt like he was rushing to end my appointment. He kept making adjustments until i had the best possible outcome. When he was looking at the photo of my eye, I asked if he could explain what he was looking at. He gladly described to me everything that he was looking at, and what exactly that means for my vision. When it was time to pick out my frames, I was the most indecisive I have ever been in my life. The kind woman at the front desk came over to see if I needed any help, and I asked if he she would give her opinion on some of the frames I was thinking about. She gave some great advice and helped me narrow down my choices. I was still a bit unsure, so I asked Dr Joseph if he would share his opinions on the few that i had. He sat down with me and shared, in his opinion, the pro's and con's of each pair. He did not try to up-sale me on an expensive pair. He truly wanted me to choose the pair that I felt was best for me. If you are like me, and are looking at every optometrist within 50 miles for the perfect choice, stop now and go see Dr Joseph. You will not receive a better eye exam or customer service experience anywhere.

I walked in to ask about walk-ins. They said they take walk-ins but weren't accepting any at that…read moremoment, with no follow-up about scheduling for later. While browsing, staff watched me closely, making me feel like a potential thief rather than a customer. It was frustrating and left a poor first impression. Pros: Acknowledged walk-ins exist. Cons: No proactive scheduling option or follow-up. Uncomfortable, watchful atmosphere. Lacked warmth and welcoming service. Suggestions: offer future-appointment options, greet customers, explain wait times, and create a friendlier, more inviting environment.

They are snotty and rude. They laugh at us every time we enter the store . Bad experience.read more

Just wanted to say that they have excellent service here. The store is always clean and they have…read morethe newest product available, always. Dyanna was so helpful and recommended a great pair of Prada's after she gauged my style and likes. Would recommend this location any day

I had a very disappointing experience with Memorial Eye Center - Missouri City. I scheduled an…read moreappointment for my son on 05/26/2026 using the scheduling system directly on Memorial Eye Center's website. Unfortunately, after arriving about 10 minutes late, the staff spent another 15 minutes trying to locate the appointment because it had apparently been entered under my name instead of my son's. Regardless, the appointment was still made through their own system. After finally finding it, I was told they were "fully booked" and could not see my son. I specifically took my son out of school for this appointment, and the situation could have been handled much more professionally and respectfully. Instead, the staff came across as rude, dismissive, and inconsiderate of our time and effort. Customer service seems to be lacking more and more these days. Mistakes happen, but how staff treat people matters. A little understanding, communication, and willingness to help would have gone a long way. Very frustrating experience overall.

I visited Memorial Eye Center on Monday 10/7/2024 for a contact Lens exam, I waited for nearly 2…read morehours to be seen by Dr Simon Yeung, after all the waiting, I was told that they could not perform an eye exam, because I had several health issues, I was referred to see a eye specialist, it took 2 hours to tell me that they could not do an eye exam on me, I am totally dissatisfied with the service I received at this location, I was also advised to consult a specialist and then return to this location, !!! If I need to see an eye specialist then why would I want to return to this place, ??? It just doesn't make sense what the Dr @ this Memorial Eye Center did, I would NOT recommend this place to anyone,in need of eye care, stay away and avoid the frustration that I experienced, !!!!!

I had an amazing experience at Warby Parker. I was greeted as soon as I walked in and felt welcome…read moreright away, but I never felt pressured while browsing. When I needed help choosing between frames, Erick was incredible. He was so kind, patient, and honest, and showed me frames he thought would fit my face shape. As someone who is very indecisive, his opinion helped me so much. He also explained the different transition lens options in a way that was easy to understand, which made me feel confident in my decision. And honestly, the value is unbeatable. The last time I bought glasses was at Target Optical and I paid about +$650 for ONE pair with transition lenses. At Warby Parker, I got TWO pairs of glasses -- and one of them has transition lenses -- for $260 total. I was genuinely shocked at the difference. They have a huge selection of stylish frames, the prices are extremely reasonable, and the customer service was top-tier. I love my glasses and will absolutely be coming back. Highly, highly recommend!

Perhaps I went at a busy time but I was there for 20 minutes and could not get any assistance. No…read moreone greeted me or asked if I needed help at any point. Again I think I came at a busy time but ultimately I was left unable to get the pair I wanted. Went to another location and had great success

So the optometrist made me feel very unintelligent. And treated her patient which is my brother in…read morelaw whom is special needs very unprofessional. As if he was not a regular individual. I hate to have to complain but when she made me feel like I was unintelligent it was very unprofessional and disrespectful. The gentleman at the desk and the assistant were amazing as far as understanding the situation and being professional. I would not put a star Only reason is because I had no option to continue

I've been going to this Walmart Vision Center ever since they opened, and I have been so glad…read morethey've come to town. I have this ridiculous astigmatism requiring lots of RX changes, and I've gotten so many pairs of glasses made here: computer, distance and progressives. They are always professional, knowledgeable - no matter who helps you - , and really friendly. I was in last night to have my precious progressives resurrected, and Jamie and Suzanne did a bang-up job of straightening them out & handing them back sparkling clean. Thank you, Walmart Vision, New Caney.