I recently visited Eleven Optical in Houston, Texas, and I am thrilled to share my outstanding…read moreexperience! From the moment I walked in, I was greeted with a warm smile, an invitation to "take my time," and a genuinely welcoming environment. The quality of customer service is unparalleled - the staff is not only friendly but also incredibly efficient and punctual. I was amazed at how quickly he had my gorgeous new glasses ready; the turnaround time was truly record-setting. I purchased 3 pair during my first visit in May 2024! They have an impressive selection of frames, offering a variety of styles to suit every taste. Whether you're looking for something classic or trendy, Eleven Optical has it all. Staff took the time to help me find the perfect pair, ensuring both comfort and style. Great value, great price. This is my NEW go-to place for glasses, PERIOD. The best in town. If you're looking for high-quality eyewear and exceptional service, look no further than Eleven Optical. I can't recommend them highly enough! A++++ (And can't wait to go back to purchase a pair of sunglasses lol)

Absolutely love this place. I have gotten 2 pairs of glasses there. Styles are perfect for folks…read morewith low bridge noses like me. I hate when glasses rest on my face and these are all perfect for people like me. The man who runs the shop is also amazing! His customer service is very accommodating. I love this place and will probably never go elsewhere.

They are snotty and rude. They laugh at us every time we enter the store . Bad experience.read more

Just wanted to say that they have excellent service here. The store is always clean and they have…read morethe newest product available, always. Dyanna was so helpful and recommended a great pair of Prada's after she gauged my style and likes. Would recommend this location any day

The manager Shanon that lady steal my glasses she said my order is canceled and she doesn't want to…read moregive me my glasses. $420 dollars when my order said is ready to pick up. After all she call the security because she doesn't have arguments to justify the steal.

Picked up an online order today and was offered 50% off any pair of glasses in the store. I got a…read morepair of Polaroids to Oakley's for right over $100. Great deal and the service was phenomenal too.

Came in to look for a specific pair and it was not available but the rep took my info and said…read more They would let me know. I figured that was the end of that. I am not going to get a call. Yo my surprise I did about two weeks later. I went right in submitted my payment and copped the sold out pair. These frames are quality made and even when I stopped by just to check out the museum like robotic figures and see the latest frames. They offered to take my frames and maintenance them. With the great service and quality frames this place is worth the price. I recommend checking them out on the second floor in the galleria!

The storefront catches attention with its striking giant head display, hinting at a futuristic vibe…read moreand possibly AI integration. However, upon closer inspection, it reveals itself as a sunglasses store, offering a selection of attractive eyewear options.

Tom & Adriana are absolutely wonderful people, they both are helpful, and authentic energy about…read morethem. Tom literally fixed five of my wife's eye frame while Adriana helped advise me on what frames would look best on me. I miss businesses like this, we will be back.

Tom was very friendly, caring & knowledgeable! This place is also beautiful with a variety of…read moreselections! Will definitely recommend this place to all my family & friends & anyone who is interested in coming here :)

Really positive experience overall! Everyone was friendly, professional, and welcoming, and the…read moreappointment went smoothly. The office was clean and the staff made the whole process easy and comfortable. I would definitely recommend this practice.

Great selection of frames and lenses. The staff is very friendly and knowledgeable. Mr. Sayra…read morecarefully helped me to find the best lenses to match my needs. The doctor is very kind and experienced. I will definitely go back!

Stopped in on National sunglass day. Employees were friendly. definitely willing to find you…read morewhatever price you want to spend. Great warranty. I was able to swap out an old pair I scratched for a brand new style. So happy with it.

Yekta is my go-to girl!! She is always on top of my experience in store, and totally delivers on…read moremaking everything super personable. I always leave with exactly what I need and a matching case to go with! This store makes finding parking so so worth the effort!

Friendly good service nice sunglasses I would definitely…read morerecommend this place for cheap good looking glasses. I bought some because I drive a lot. The name changed and the managers are much better now. You should come check this place out.