Took 2 months for my sunglass to come and I had to keep calling to get updates. I don't mind…read morewaiting but they should be honest about the time frame on their website.

Javier' was excellent, Very knowledgeable, Great recommendations, huge variety to shop from. Nice…read moreclean store the other clerks were great. Park near Nordstrom's or Saxs fifth they're are on first floor .

Everyone at the Lincoln Village location Chgo Il made my day! Dr. Chung was very thorough and…read moreknowledgeable and the rest of the staff Syed and Cassie & Jomaris were so kind, honest and patient... They are the exact example of what customer service staff should be! Karen Templin

If you are told to see an ophthalmologist for cataracts don't fill your prescription until you have…read morethem checked because if you need surgery you may not need the glasses or contacts and they will not reimburse you. I did not know this and I paid for my glasses and contacts and I can't use them. Now I'm out over $300.

This was my 2nd time visiting Sławek at Express Optical. It was a quick and seamless process with…read morechoosing my glasses with my new prescription. He was very professional, knowledgeable, and friendly. It was a short turnaround to receiving my glasses. With a large variety of frames and great prices, I will continue to go to Express Optical for all of my eyewear needs.

Express Optical is fully deserving of its 5 stars. I booked a full eye exam and the doctor was very…read morefriendly and explained the whole process very well. If you need your eyes tested this is definitely the place to come. I was extremely well treated by the doctor and her staff and there's a man who speaks Polish, he is very helpful, informative and professional. There's a great selection of frames and everyone is helpful to find the perfect ones. I love that you get your glasses really fast, I got mines in just two days!Loved my visit to the Express Optical and definitely recommend this place! -Klaudia

I do not recommend. They will try and upsell you to get a more expensive lens. They do not stand…read morebehind their products.

Classic eye Dr. Reminds me of my small town shop back home. The gals that work there are super nice…read moreand helpful. I was waiting on contacts to come in for a vacation I was going to and when they didn't arrive when I thought, I gave them a call. They remember me from when I mentioned the vacation and immediately went into action to find them. They even had a back up plan where they would give me a couple of contacts from their supply in case mine didn't come in in time so I would be set for the vacation. Luckily, they arrived in time and the staff was super excited for me! As someone who used to work as a front facing person for many jobs, the energy you give usually gets returned; so be kind and kindness will follow.

My lovely wife and I finally visited the Fashion Outlets of Chicago for the first time over the…read moreweekend. Technically this shopping emporium is in suburban Rosemont, and hardcore shoppers from out of town have been known to make some last-minute purchases here before flying out of nearby O'Hare Airport. Most local shoppers drive here, and grouse about the cost of parking to shop here. We arrived via the free shuttle bus that makes a circuit around Rosemont hotspots and connects to the Rosemont CTA Blue Line station. We are not huge shoppers, but we enjoyed checking out a variety of stores and eyeballing the public art installations. There were deals to be had if you wanted them. We also enjoyed a couple of free treats from the wonderful chocolate shops, and there is a decent food court if you need a bite to eat. Amazingly there is also a 7-11 where you can get a beverage or snack, and the prices seem to be the same as those in standard 7-11 stores not embedded in shopping emporiums.

This mall is tiny. Not much of selection. Parking is not free by plate. They will automatically…read moreread your plate. You still need to go to app and paid. The mall has two floors. The store selection is limited. Sak Fifth Avenue is the larger store. They do have Nike, Gap, Victoria Secret and more. The mall does have a food court. They do have high end stores upstairs. To complete the mall is less than one hour.

I've had a gift card for Nordstrom since early December and I am the type of person that will hold…read moreonto a gift F-O-R-E-V-E-R... so when the hubby decided on an outing to the mall, we jumped on the chance to get out of the house. But little did I know that he had something else up his sleeve in regards to my gift card. So we walk the mall and we finally get to the Nordstrom Rack store... ahh, the fine things I can find in there. We start to look at the shoes and he starts to pick out shoes for me... and turns to me and says that we aren't leaving the store until I use my gift card money. G-A-S-P! The audacity! My husband telling me that I need to spend money on myself! LOL!! As I clutched my imaginary pearls - all of a sudden I'm southern and in shock! - I started looking around for things that I wanted! How dare I, right?! We finally get to the register... with 4 pairs of shoes and a pair of sunglasses in tow... the wonderful Haley B was the person that we had the opportunity to ring out with. As my items were being rung up, I noticed that my gift card wasn't going to cover the whole amount of the purchase. So I make a comment to the hubby that I'm gonna have to leave something behind since I wouldn't have enough to cover the total... Haley jumps in and asks me the amount on the gift card and after I tell her, she advises me that she will add a coupon to my amount so that I wouldn't be over! OMG!!! Now that's what I call customer service!!! I was over the moon walking out of the store with everything that I wanted because of one employees looking out for a customer! Thank you to Haley for helping this mom out!! It was certainly appreciated!

Customer Service was really bad! I will never shop at a Lid store ever again! manager was really…read morerude! team had two prices but wouldn't honor the lower price. contacted corporate office about the issue. No follow up from them! Bad service!

my son went to this pearle vision on harlem, norridge on 5/15/2026. people here are scammers. the…read moreonly thing important to them is how they can make profit. this employee Dion took advantage, instead of helping my son make the right decision, she exploited him. I would not go back to this company at all and will not recommend it to anyone.

Looking for contact lenses to purchase today 7/11/24. Without looking at my script I was told the…read morelenses were not in stock. 1000% unprofessional.