Awkward. All of the glasses are behind the counter so you have to point and ask for each pair to…read moretry on.

I had a wonderful experience. I found the perfect glasses and they make my eyes and face look very…read morenice! I was even able to get reimbursed a little from my eye insurance company. The wait wasn't too long and the process was done well. I believe these glasses will last me a long time. I decided to replace my glasses because the ones I was using were scratched and I couldn't do night driving well. Now, I can night drive with no problem.

The woman there, whose name I did not get but who identified herself as a regional manager and…read morespoke with a thick Spanish accent, told me I could not make a return at that store as I'd purchased my sunglasses at an outlet store. I had not purchased the sunglasses at an outlet store and I informed her of this, but she did not believe me and argued with me for several minutes. It took an additional half an hour to complete the return while she texted on her phone. She was cold and terse and offered no apology for denying my return, arguing with me, and taking an eternity to complete the transaction. She also informed me she would be firing the salesman who sold me the sunglasses, which I found shockingly unprofessional. It was possibly the worst costumer service experience of my life. Then, when I went to email Sunglass Hut to inform them of my bad experience, the website would not allow the email to be sent. Great company.

Not a good experience. I tried to return my sunglasses at the store that i purchased them at (by…read moreMacy's) but it was closed at 6:30PM. I guess the salesperson was on a break. I walked down to the other Sunglass Hut where the woman told me i could not return them as i did not purchase them from her store. I told her the other store was closed, but she did not believe me. So, we walked back to the original store that was still closed. To make a long story short, i had to wait for the salesperson to return from her break to do my return. The salesperson (Julia) processed my return but shorted me $40 cash. She had to call her manager to figure out how to open the cash register to get me the $40. It's such a shame that Sunglass hut is not what it used to be. I will buy my sunglasses elsewhere.

I can't tell you how helpful, patient and knowledgeable the employees and Dr. are. Thank you!!read more

Great service. Jim didn't just sell and fit my glasses. He explained some of the finer points of…read morethe transition lenses. We got to talking about a range of topics (electric cars, business, the economy) while he fitted them. A good time was had by all.

I set up a payment plan with them. I paid them $1 a month, and they sent me back a statement with…read morebalance. We did that for a while, now they've sent it to a collection agency. They're going through all this for under $50.

I just had my annual eye exam at Vision associates, from the moment I walked in the door I felt a…read morewarm welcome from everyone on the team. Dr Ara is the best eye doctor I have ever worked with as a life long glasses user and client for many years. He makes it a relaxed honest and extremely helpful experience. I would not trust my vision with anyone else, Michelle was amazing reviewing my insurance Benifit options with great patients and information, I would highly recommend.

Dr. Acton is very unprofessional, condescending, and rude to colleagues calling to clarify patient…read moreinformation. I would not recommend patients or anyone I know to his practice.

Rude. On multiple occasions when I've called with simple requests, the person whom I've dealt with…read moreon the phone is insulting and rude.

I needed frames for work at my computer and for reading and another pair for "walking around" with…read moresunglasses. Carol at L'Optique understood immediately what I was looking for in terms of style, something interesting but not over-the-top. She picked out a great pair of work frames that complemented my face and also picked out very resilient out-and-about frames with little side magnets to hold snap-on sunshades. Carol is an expert at configuring frames and lenses. The work frames have a reading/close-up region toward the bottom and a computer-distance region toward the top. The walking around frames have a reading/close-up region toward the bottom for reading menus and such, and the remaining portions are for distance and driving, etc. The clip-on shades are very easy to use. It's up to me not to lose them ;). The frames took a bit of time and were not inexpensive, but considering that I wear them everyday and need something well-made that would stand up to some abuse, I figure it was well worth it. Carol is great to work with and very attentive. The lenses weren't quite strong enough in the first frames (my eye doctor's prescription was a bit too weak), and she was able to get a second, stronger set without any trouble or additional cost. I'd say L'Optique is a high-end store but even so, it offers a wide price range to probably suit most budgets.

Loved the whole experience I came to fill two prescriptions:…read moreone for "normal" glasses (!) and one for sun glasses. Truth be told, I am french and have been looking for a boutique style "just like back home" optometrist for quite some time now, and when I saw L'Optique boutique showing up in my neighborhood, I was excited to give it a try. The owner is absolutely adorable and knowledgeable. And super patient ;) she has a cool story about each frame and the glasses choice is amazing. I had a really wonderful experience and highly recommend L'Optique Boutique for your future eyewear needs!

I've tried calling, a corporate rep serves as intermediary rather than letting customers talk to…read morethe store. Not sure what that's about. Regardless, got my contacts and glasses from better alternatives

I need to add this update and spread more love for WP: after Greg adjusted both pairs of glasses…read morefor me last month, I sat on one pair (I haven't done that since I was a kid!). Stopped in earlier this week and had a nice chat with Gary while he was adjusting them for me.

Ron did a great job repairing my old frames! The price was extremely reasonable and it only took 2…read moredays! Very thankful for this. They have a large selection of glasses to choose from if you need a new pair. Will be sticking with this place for all my optical needs!

My husband and I each just purchased new eye glasses from Optica. My husband broke his and needed…read morenew ones quickly. Susan was great helping us decided on frames and the turn around couldn't have been quicker. My lenses are so much better and crisper than glasses I've purchased recently at a cheaper chain eye glass shop and the lenses are so thin with my prescription. We both highly recommend Optica.