Professional and Friendly Staff. Very thorough and helpful. We have been coming here for 3 years…read more We have always received great service. We have never had a problem with getting a copy of our full prescriptions. We usually order glasses here, as the cost is partially covered by our insurance. We can use the prescription(s) (for reading glasses or sunglasses) elsewhere as well.

I LOVE this eye doctor. I really do. I got to see an actual eye doctor, in person, not this new…read morevirtual nonsense so many other places have defaulted to (ahem EyeCare center). I watched Dr. Taylor put in the prescription right then and there which was also fantastic, don't remember the last time I saw a doctor put everything in instead of an assistant. Dr. Taylor was extremely knowledgeable and answered all our questions and was very patient with us. Turns out my daughter has the unusual and rare anisometropia that will need correction but ultimately he left it up to us for when why. Anywhere else would have immediately put her in glasses and charged an arm and a leg for the insane prescription she needs. Can begin to say how much I appreciate being in charge of our care and wallet. They were fantastic enough to do both me and my daughter's appointment at exactly the same time. And I don't mean I did mine and she followed behind me. We were together for the entire appointment, PERFECT for a kid's first appointment or in our case someone who struggles speaking to strangers. Which actually wasn't a problem, partially because I was there and she was able to watch me and partially because of how great the staff was. They really were so great with her that I know that she won't need me with her but has the option of she wants me. They helped up maximize our insurance benefits which is one of the most important things. They didn't just max everything out they helped us get what we need and use all of our benefit, our out of pocket costs were negligible. I prefer contacts but I need prescription sunglasses for those days I don't wear contacts. Previous providers have just put in orders for contacts not even asking what I want and I walk out $600 lighter and ALWAYS have many contacts left over that what am I supposed to do with?? I was never allowed to just order a box or two, or more accurately I probably was the office just never let me because why would they? Jacksonville Visions Center however let me, I felt like I could actually ask questions and had control over what was happening. Dr. Taylor wrote the prescription for whatever I needed for a year but they are allowing me to order a few boxes at a time so I don't end up with a stock pile of contacts I don't need and don't know what to do with. I cannot rave enough at how patient, knowledgeable and helpful they were with helping my indecisive daughter pick her first pair of glasses. It is a very big decision and they were so AMAZING. I cannot remember her name ((I'll update when I do)) was so great. She put so much attention into making sure the glasses fit her face and complimented her. She was more than happy to collect all 59 pairs and let her keep trying them on. She had a great system for narrowing them down, let her walk around the store and hang out with them while I was searching so she could get a feel for them. It took a bit of time and effort but she found the perfect glasses and she is so happy with them. I believe she's had them 4 months now and she's not complained once, except of course she needs them tightened again and we know we just gotta head in to the office (today hopefully) and they'll get her situated. We REALLY love Jacksonville Vision Center. The only complaint I have is not knowing they existed before! We wasted so much time and energy with EyeCare center just to talk to a tv screen. My whole family has switched and we couldn't be happier. I am certain you will not regret seeing Dr. Taylor.

The doctors are wonderful. I can't say the same for the people who work up front and the billing…read moredepartment.

I have been going to Family Eye Care (Doctors Co nekin and…read moreButler) for several years. Dr. Butler is very nice and thorough. However, some of the members of their office staff are incompetent and rude. The latest incident was a complete mishap with advice that I was given as to how to order my contact lenses utilizing my insurance. Today, the office manager told me, "I'm so sorry you were told that." I was 'told that' by a member of YOUR staff. Way to not take responsibility for the complete misinformation YOUR staff gave me. I have filed a formal grievance with my insurance. This is a constant issue with Family Eye Care - some members of their office staff are rude and incompetent and they refuse to take responsibility for that. To keep and maintain loyal clients, you'd think a medical office would take responsibility for what a patient was told.

Professional staff and attractive offices. A matter-of-fact and straightforward doctor whom I…read moreappreciated. All the modern equipment and testing tools. Even with my insurance, my glasses were over $1000, and I brought in my old frames to use. I will continue to use the eye doctor, but I'll have to think twice about getting glasses at this price. I didn't even go for the top brands. One other concern, usually when I am going through the battery of tests at other optometrists I've used in the past, they wipe down all the equipment before and after you use it. They did not do this, and I didn't think much of it other than noticing it. However, later that night, I came down with pink eye. I had not been around anyone else before or after, and I can only guess I got it from the testing equipment or while trying on the frames in the lobby, but I can't be sure. I had stye medicine at home, so I was able to take care of it myself without going to another doctor. If it were not for that, I would have given them five stars.

Got my annual eye exam done today. My prescription hasn't changed too much but it did change. It's…read morebeen 2 years since my last visit because my insurance only allows me glasses every 2 years. I had no idea how much prices went up In that time. They want me wearing them more so I got transition lenses that adjust to sunlight so I don't have wear sunglasses. The staff was very nice and helped me figure out my insurance and what would be covered. No pressure to buy just advice on what I need verses what's not necessary in my case. Found pair of frames I liked and they took care of the rest. In 2-3 weeks I should have my new glasses. They used to take old ones and lions club would get them but they don't do that or trade in anymore so it's best to keep old ones for back up. I chose to pay extra for exam to do pictures of my retinas instead of dilation. But I had a spot that needed monitoring so he had to dial ate them anyway lol.. the doctor was very nice and explained everything .

Professional, fast and easy…read more They explained what they were doing and their findings and did not try to sell me on anything I didn't need. They gave me choices instead of telling me what to do and listened to my concerns. What more could I want from a doctor visit? The location is good, parking was easy too and ample handicapped parking.

I Love the color combination, the arrangement of various types of flowers, greenery and the vase!…read moreI must leave a review... because I rely so much on customer reviews and pictures when I use someone the first time. May 2025.

Thank you today for the most beautiful and freshest birthday flowers I've ever received!…read more Marilyn Smith Jacksonville NC

So many options. From food both cold and hot to automobile items. Toys cosmetics beach stuff and…read moremore. Only down side they where moving things around and had big carts in the way.

I looooves me a dollar store--though be warned this isn't technically a "dollar" store where…read moreeverything is $1. You have to watch the prices and kind of know what prices are elsewhere to know if you're getting a good deal or not. The aisles are narrow and the store seems kind of cramped, but that doesn't stop me from finding a basket full every visit! And how can you not love a place where you can find a 10-pack of combs for $1!! It's one of those places where you go in wanting to buy, say, a cheap hair clip, and walk out having bought 10 combs (!), some candy, toddler sunglasses, a plastic basket, a bag of chips, a candle, a can of refried beans, a Cars book, some shower hooks, and oh yeah--the hair clip. The employees are nice and I've never had a bad experience here.

Great selection, kind of pricy clothes but they have a great selection of boots and hats, and I was…read moreassisted and given advice for the right boot for me!

Avery helped us out and was super efficient and knowledgeable in her department, She was able to…read morehelp me with my points account quickly and made the experience smooth. she kept the energy uplifting and light. Thanks Avery for your great attitude and willingness to help your customers !

Highly knowledgeable and exceptionally friendly staff. Prices are reasonable and repairs are always…read morecompleted in a timely manner. I highly reccomend Bicylce Shop.

Hands down, John you are my Hero and so is your staff.I don't think the reviews give enough credit,…read morewhere credit is due. My son, a Veteran, has been there several times. Each time they've taken care of my sons issues with his bicycle. The respect and integrity of the staff, business and as a whole, has set the bar high on how a business should be ran. While also maintaining exemplar customer service. Semper Fi - The Dwyers