The people that work here are wonderful! Kind, fun, easy to talk to, give you honest advice on what…read moreframes look right on your face. I came in with a return of some RayBans I ordered online, and they quickly did the return and helped me find a cool new pair that worked better for me. I have some inquiries about the stocking at this location, which is smaller (less stock) than some other ones I've been to. Who is buying all of these mirrored pit-viper, oakley, gaudy color, wrap around, sports glasses? Are there that many professional fishermen in Birmingham? This is the only occasion these glasses seem acceptable for. It seems like 1/4 of the store is covered in these. Apologies if this is un-hip of me. And another thing: the stock here seems exceedingly expensive. It seems like other Sunglass Hut locations and online carry brands that are more affordable ($50-$150 range). I think they should carry a bit more of this and a bit less designer in store. I don't appreciate the tactic to make you spend more by only offering expensive glasses. I ended up purchasing a pair which the sample fit wonderful in store, but by the time I put them on in my car after I left, I noticed were very crooked on me. I brought them back a couple hours later and the wonderful saleswoman attempted to adjust them, but they were too cattywampus and we ended up just ordering a fresh pair to my house. I learned my lesson to always try on the pair you're actually taking home! Oh well, such is life.

Walked into the store and there were 5 people in front of me, and only one staff member. But his…read morename was Bo and he was the man, I waited maybe 12 min for him to help the 5 people in front of me with pure class. Some of the best retail customer service I have ever seen, so great I had to come on here and leave a review. I ordered my replacement lenses and when I came back to get them installed Bo was there, I had a pair of Steve McQueen Persols that needed a screw, Bo found a perfect fit and started to clean them. The frames on my persols needed a lot of cleaning, Bo offered to keep them at the store clean when he had time. He truly went over and beyond to help. Thanks Bo!

So here's the thing.... I am probably the most frugal person you could ever meet. But when it comes…read moreto eyewear I tend to spend a little more for added comfort, style and quality. Here at Sunglasses Hut, they have a very wide selection of all three. My sales rep Shanta was patient, especially when I was having trouble making up my mind. Now some of the prices were a little more over the top than what I am used to paying, but I am just glad I came out of Sunglasses Hut styling!

From the owner: At Sunglass Hut, our mission is to be the premier shopping and inspiration destination for high…read morequality fashion and performance sunglasses. Starting out in 1971 as a small kiosk in Miami, Sunglass Hut is now the leading international retailer of sunglasses and is part of the Italian-based Luxottica Group, the world's largest eyewear company. Visit our Tuscaloosa Sunglass Hut at 1701 McFarland Blvd E to shop the newest styles of the season. Whether you're on the hunt for high fashion frames or just wanting something classically cool, look no further. Step in to style with thousands of pairs for every shade of you.

Best staff best selection best experience and the owner i purchased 5 pair and the staff has…read morebeen absolutely finamnal two me i want buy any where else in town and the owner jj is the sweetest!!!!

Wow you still don't get it. Glad you posted so people can see straight from your mouth the lack of…read morecustomer service you offer. First of all I was very clear about our needs that day and stated them clearly in my review well. I made any kind of statement that morning that I would not be purchasing from you ever! Furthermore, after your refusal to help I stated that my husband and I both wore glasses and had you helped us we would have chosen you for future needs. Also, if you had been kind to my son and I and helped him find a style that suited him, you never know, we may have gone ahead and purchased them from you and then went to lens crafter for a quick pair that he could use later as his backup. Secondly, what you sadly still fail to understand is the concept of customer service. Every time someone walks in your store there is no guarantee they will purchase from you. I was still a potential customer that day and for future needs. Had you treated us like the customers that we were I would have been back. My husband just reminded me this week he needs new glasses and so do I, if I had had a good experience with you we would be coming in for ourselves. Too bad.

Best exam my daughter has ever had! Everyone was friendly, professional, and I was so impressed how…read moreDr Smith made sure my daughter's prescription was perfect. I'm due for an exam and new glasses in Jan and I'll def use Southern Focus.

My family and I have been going to Southern Focus for years. We have never had anything less than…read morean outstanding experience. The selection of frames is very good as well.

Poor... Very poor. I…read moreknow I've reviewed the SH in Macy's at the Galleria, but this is for the "Standalone" store actually within the mall. I went in twice, within the same several days that I visited the Macy's location. In those two times, there were two different females working. The first visit, though more pleasant, still wasn't anything special. Asked if I needed help, I replied. "Those are over there" with a finger point. Ok, thanks?? Second visit, (as referenced in the previous review) was never even acknowledged. Female clerk was flirting with a guy, who when he left, never even looked up due to being deep into a texting war on her phone. I actually needed assistance but didn't want to bother her at work... go figure. so I left. Not sure if the service is supposed to wow me at Sunglass Hut anyway, but this was a complete and extreme opposite of the service received at the store within Macy's.

I received excellent customer service! I went in right before closing, and the associate pulled…read moreevery frame matching what I wanted- down to color, lenses, and budget! She was extremely helpful, and even placed a call to the Summit location to see if they had any additional stock to look at! I bought a new pair that I love, and was really grateful for all the help! Thank you!