The people that work here are wonderful! Kind, fun, easy to talk to, give you honest advice on what…read moreframes look right on your face. I came in with a return of some RayBans I ordered online, and they quickly did the return and helped me find a cool new pair that worked better for me. I have some inquiries about the stocking at this location, which is smaller (less stock) than some other ones I've been to. Who is buying all of these mirrored pit-viper, oakley, gaudy color, wrap around, sports glasses? Are there that many professional fishermen in Birmingham? This is the only occasion these glasses seem acceptable for. It seems like 1/4 of the store is covered in these. Apologies if this is un-hip of me. And another thing: the stock here seems exceedingly expensive. It seems like other Sunglass Hut locations and online carry brands that are more affordable ($50-$150 range). I think they should carry a bit more of this and a bit less designer in store. I don't appreciate the tactic to make you spend more by only offering expensive glasses. I ended up purchasing a pair which the sample fit wonderful in store, but by the time I put them on in my car after I left, I noticed were very crooked on me. I brought them back a couple hours later and the wonderful saleswoman attempted to adjust them, but they were too cattywampus and we ended up just ordering a fresh pair to my house. I learned my lesson to always try on the pair you're actually taking home! Oh well, such is life.

Walked into the store and there were 5 people in front of me, and only one staff member. But his…read morename was Bo and he was the man, I waited maybe 12 min for him to help the 5 people in front of me with pure class. Some of the best retail customer service I have ever seen, so great I had to come on here and leave a review. I ordered my replacement lenses and when I came back to get them installed Bo was there, I had a pair of Steve McQueen Persols that needed a screw, Bo found a perfect fit and started to clean them. The frames on my persols needed a lot of cleaning, Bo offered to keep them at the store clean when he had time. He truly went over and beyond to help. Thanks Bo!

The service I receive is always friendly and enjoyable. Fun!! All the clothing selections are…read morestylish and beautiful.

OMG WOW what a super boutique. I was on the way from Birmingham to Auburn to meet friends from…read moreschool. I just happened upon this shop in Mountain Brook, Alabama!!!. This is a heck of a nice store. But the prices are a little high for me. I could have bought shoes all day long. Staff is nice too.. Can't wait to go to work and earn enough to buy everything here. Oh well, maybe in a year or so. :)

Best staff best selection best experience and the owner i purchased 5 pair and the staff has…read morebeen absolutely finamnal two me i want buy any where else in town and the owner jj is the sweetest!!!!

Wow you still don't get it. Glad you posted so people can see straight from your mouth the lack of…read morecustomer service you offer. First of all I was very clear about our needs that day and stated them clearly in my review well. I made any kind of statement that morning that I would not be purchasing from you ever! Furthermore, after your refusal to help I stated that my husband and I both wore glasses and had you helped us we would have chosen you for future needs. Also, if you had been kind to my son and I and helped him find a style that suited him, you never know, we may have gone ahead and purchased them from you and then went to lens crafter for a quick pair that he could use later as his backup. Secondly, what you sadly still fail to understand is the concept of customer service. Every time someone walks in your store there is no guarantee they will purchase from you. I was still a potential customer that day and for future needs. Had you treated us like the customers that we were I would have been back. My husband just reminded me this week he needs new glasses and so do I, if I had had a good experience with you we would be coming in for ourselves. Too bad.

From start to finish, the PGs (Pizitz Gang) made my experience at Warby a smooth one. While I…read moreremain happy with my eyewear choice, the experience was truly the icing. Little doubt about where I'll be going for my next pair. B. Russell

One of the opticians was so patient with me. I don't remember how many glasses I tried on, but it…read morewas a lot. She helped me order my new frames and I love them! The optometrist was also professional, personable, and performed my exam quickly! I would definitely visit again.

Unique, top designer quality drama and lenses. Pricey but impaired to Ray Ban and other top…read moredesigners. Moscot was the brand that fit my pleasure.

If you don't want to feed the Luxottica monster (my friend G told me that they dominate the the…read moremarket, as well as own LensCrafters and Sunglass Hut), iiis is a perfect way to rebel. The design of the shop is quite funky and artsy (be careful not to fall into the pit!) and has all of the frames out so you can try them on as you like. I hate when all the frames are under lock and key; it really hinders the trying-on process. I checked out a couple of eyeglasses places in Birmingham and found myself drawn to the more obscure and unique frames at iiis. No Ray-Ban, Prada, or Vogue here. The ladies are all very nice and are very helpful and patient if you take hours to decide on your frames (ahem, me). Low pressure sales tactics. They are happy to help to find frames or if you want to browse solo, that's okay too. Plus they will even write down the glasses you're considering, both in their book and on a little card for you to take home. I'm not crazy about the location of Five Points but at least it's centrally located. iis is a little more expensive than what you might pay at other places but rest easy in the knowledge that you've got a very special pair of frames and are supporting a locally-owned shop. I did consider buying eyeglasses online but you just can't get personalized service like this online. This is great if you need adjustments later on. I'm very happy with my handcrafted-in-the-USA hipster specs!

My husband and I usually visit the other location in Birmingham for our eyeglass needs, but with…read morethe kids in tow, we wanted some place with easy parking to get in/out with them. So we came to the Summit location. Along with everyone else in the city. On a Monday afternoon. They had a waiting list, but they did not abide by it, and tended to customers that came in after us. Super frustrating when dealing with two littles. Will visit the downtown location from now on.

Very mixed feelings about this place Staff excellent and…read morevery helpful. Problems occurred when I received the totally wrong pair of glasses with wrong prescription that I could not use or see out of. Thus began long customer service phone call to correct the process with the claim that I had to pay extra to receive the new correct prescription. So very disappointed! ! there is a huge disconnect between customer care in the store and the manufacturing. Presently i am on hold with a very polite customer service rep who is trying to find the EXPERT team to help her give me a new pair. I would very much like to talk to a CUSTOMER Service rep. I find it very disappointing that Tamara and DR. Drew worked so hard on their end but experts are pitiful. ELITE SUPPORT IS SO VERY

Everyone in this office is so friendly, and my appointments are always quick. I've been seeing Dr…read more Ansley for the past few years. Highly recommend!

Was my First time there. Was greeted with a nice welcome and…read moreDr Amanda Duty was very sweet ,took her time to explain to me what the difference between glasses are , which I haven't had the pleasure of before . Place is very clean and with a wide selection of glasses. Would recommend this place to anyone looking for a new optician.

I had the chance to visit this location recently. I must say, it's a great place to catch some live…read moremusic, grab a bite to eat or relax and enjoy a cocktail or beer. There are several restaurants to select from for all budgets and tastebuds and a couple of bars and places that sell sweet treats. Every vendor we encountered had great customer service with a smile and were very helpful as we looked over their menus. There's even an exercise studio on site as well. There is plenty of seating near the stage, and near the restaurants. Most of the restaurants serve you by having you walk to a small window to place your order and when your buzzer goes off, you return to pick it up. We went on a Friday, so it was crowded and a lot of kiddies were running free, lol. We didn't get to stay to hear the band, but will vowed to return on another evening to check out the entertainment. The big screen had the Master's Tournament on for those that wanted to view it. I remember there were other vendors located there I was interested in trying out when The Edge first opened that are no longer there. Overall I enjoyed my visit here and look forward to my next one. Pro Tip: Check their website to view current tenants. They seem to change frequently.

The Edge is LEGIT!! I really like it here and enjoyed myself…read more My first time here , recently was such a nice time. I have zero complaints. This gem is a great addition to the area! . It's perfect to grab some food, a cocktail , a sweet treat or coffee... you name it! There's something for everyone! I especially like the large screen. I envisioned myself watching some Alabama football in the fall! Roll Tide. But yeah , I know I'll be back at The Edge for some more fun in the sun!!! Highly recommend and it's great for families!

My daughter, aged 23 and college educated, needed to renew her contact lens prescription. I told…read moreher to just call around and find out a place that has a good price on a contact lens exam and go see them. I knew that a contact lens exam costs more than just an eyeglass exam so I told her to make sure she was specific. She called me back surprised and said "Schaeffer Eye center has the best rate --it starts at $75. And I'll automatically have an eyeglass prescription, too." I was surprised because my sister has used them for years and spends a fortune there, but, hey, they have a stellar reputation, why would they lie?? I told her to be careful about ordering any additional procedures and sent her off. So my daughter goes in, asks specifically for a contact lens exam and when she goes to pay it is (wait for it....) $220. The optometrist and assistant (Christine Hodge) both said they were real sorry since they had BOTH told her it was only going to be $75, but she had to have toric lenses and an eye health exam so they did her a favor and marked off a mandatory followup appointment charge of $49 --so I guess I'm lucky she didn't walk out of there paying $269.' That evening I called and spoke to employee Christine Hodge, who had apologetically checked her out. Christine told me that Schaeffer eye center will not give a contacts exam unless you've already had a $90+ "eye health exam." And then, there was $60 upcharge for toric lenses. And then a mandatory appointment $49 follow-up fee for I don't even know what. My husband and I have been glasses wearers for over 30 years and this kind of price gouging is NOT standard practice--not at LensCrafters, Pearle, Eye Care Associates of Cahaba Heights, Sears, Sam's, Costco or Walmart, where all optometrists are fully trained and licensed and where we have always received excellent vision care. If anything, other eye care offices err on the side of caution ("okay, we recommend that you have this test done and it's going to cost an extra $25--please sign here if you want us to do it..") Any follow up appointments are included in the exam cost--they make sure that by the time you are through, you've got the exactly perfect prescription for your needs. Incidentally, I've had torics for almost 8 years with no up charges whatsoever. I know there are plenty of folks out there who don't mind paying Schaeffer a king's ransom for their eye care. But heads up, folks: If someone calls in to check on the price, guess what they're interested in? THE PRICE! Incidentally,during her visit, my daughter gave at least three indications of her concern for the cost of the exam. First, she said "I want a contact lens exam. It's $75, right?" When they asked her to sign a form, she pointed out a $25 dilation fee, which they crossed out and told her "that doesn't apply any more." Finally, when the technician, David King, asked her if she wanted an "Optimat" (sp??) test and she said "no" because it sounded like it might cost more money. Oh, and did I mention she still doesn't have her prescription?? After all that, they were trying to get her to make a fitting appointment. By that time, my daughter said "they had taken all my money and I just wanted to get out of there." She's scared to go back and I don't blame her. If someone had told me that for thorough, honorable, professional, eye care, your best bet is WalMart??? I would have thought they were a little bit nuts. But I know better now. Forget boiling crawfish, Dr.Schaeffer, it's your pricing practices that need sterilizing.

I will never wear glasses again, and the amazing thing is that I don't need them, thanks to…read moreSchaeffer Eye Center (I just have to write this note of appreciation). I'm taking mine today to Dr. Williams at Schaeffer Eye Center, because each year he goes on a mission to Peru -- both at a clinic they set up, and to homes -- to help people with their sight, and soon these will be doing wonderful things. For me, I never thought I would be able to live without glasses or contacts. My acuity was something like 20/1000-1200 before, plus I had astigmatism. I could not get out of bed without glasses. I even swam with glasses on. In November, I went to Schaeffer Eye Center at the Colonnade and Dr. Woolfson (he is *the* go-to Lasik doctor in Atlanta) was there to perform my LASIK. It took maybe...not sure...ten minutes tops? Very little discomfort -- and I'm very sensitive about pain, it really didn't hurt -- and only a couple or three days later I was able to drive without any aid for the first time, ever. Every single person at Schaeffer that has helped me has been amazing: incredibly professional, super-friendly, very attuned to anything I wanted to talk about or ask. Last week, I had my latest post-op visit and I have 20/20 and 20/15(!!!) vision. It's wonderful to sleep, swim, exercise, and not worry about broken glasses, fogged-up glasses, lost glasses, torn contacts, dry eyes, foggy contacts, do-I-have-plenty-of-contacts-and-solution, and all the money spent on those things. I just need a regular appointment to check the health of my eyes from now on, just as people who have great vision all their lives. I really appreciate when I see others post about the experiences they have had with local doctors, businesses, etc so here's mine. And I love that my doctor at Schaeffer does wonderful things for people in other parts of the world, and I love supporting Dr. Schaeffer and everyone at SEC because of what they do for our community (like CityFest and the money that's been raised for Camp Smile-A-Mile and many other charities). I'm so glad I did it, and am appreciative for everyone at Schaeffer for helping me achieve something I never thought I would have.